Company History & Philosophy

and Core Values

Our Mission

Together we strive to earn the unwavering loyalty of our customers by providing a Beverly-Hanks
experience that exceeds expectations. We measure our success by one simple criterion: our
customers’ enthusiastic referral of our services to others.

Our Core Values

Beverly-Hanks & Associates is a family of diverse and multi-talented individuals who share a
commitment to:

• Act with integrity in all that we do.

• Foster positive relationships based upon mutual respect, trust and open communication.
• Make a significant difference in the communities in which we live and serve.
• Provide expert counsel to our customers through dedication to ongoing training, education
and learning.
• Differentiate and distinguish ourselves by a passionate and innovative pursuit of excellence.
• Hold ourselves accountable for our promises and commitments.
• Nurture one another and create a supportive family atmosphere in the workplace.
• Achieve quality and balance in all aspects of our lives.

Our History

• Formation of Beverly Realty and review of the George Beverly family’s real estate
organization in Asheville.

• Formation of W. Neal Hanks & Associates and review the background of Neal Hanks, Sr.

• 1976 Merge of Beverly and Hanks.

• Opening of South office on Hendersonville Road in 1981.

• Opening of Hendersonville Office in 1985; relocation to new facilities in 1989.

• Expansion of Downtown and South offices.

• Opening of Biltmore Park office.

• Expansion of Hendersonville.

• Expansion of Relocation Department and hiring a full-time Relocation Director

• Acquisition of Merrimon office.

• Acquisition of Waynesville office.

HISTORY 1
• Addition of New Homes Division.

• Expansion of Commercial to NAI BH Commercial.

• Opening of Lake Lure office.

• Opening of Asheville Real Estate Studio

• Opening of Rumbling Bald office

Structure of Management Team and their responsibilities:

Neal Hanks, Jr., Owner/President

Debbie Williams, Vice President/General Manager
Kim Burleson, Director of Administrative Services and Operations
Sharon Montague, Education & Training Director
Larry Zapf, Director of Relocation and Business Development
Debbie Williams, Broker-In-Charge of Downtown Office
Judd Richardson, Broker-In-Charge of Hendersonville Office
Frank Warren, Broker-In-Charge of Biltmore Park
Elaine Ingle, Broker-In-Charge of Merrimon Office
Mike Korstange, Broker-In-Charge of South Office
Lynn Weaver, Broker-In-Charge of Lake Lure Office
Randy Moore, Broker-in-Charge of Rumbling Bald Office
Dennis White, Account Manager of New Home Sales Division

• Review of Beverly-Hanks marketplace position in Asheville, Hendersonville and

Waynesville.

• Discuss the various departments of Beverly-Hanks:

Residential Marketing Mortgage Services
New Homes Division Relocation Cardinal Title Services
Commercial Education Agent Services
Land and Acreage

• Review Company Philosophy.

• Discuss future growth of Company.

• Review the “Agent’s Role” in the Company.

HISTORY 2