Kuis 1 - 43121110172 - Elyta Febrianti Fitri

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KUIS 1

Dosen: Bapak Dr. Ir. Rosalendro Eddy Nugroho, MM

Mata Kuliah: Manajemen Operasional

Oleh :

Elyta Febrianti Fitri (43121110172)

Universitas Mercu Buana

Fakultas Ekonomi dan Bisnis

Program Studi Manajemen

2021
1. Kerjakan soal PERESENTASI POWER POINT Hal 2-33 & 2-34 ???

Match Product with Parent Company & Country of Origin

Product Parent Country


Arrow shirts Bidermann International France
Braun Household Appliances Gillette United States
Restaurant Brand International
Burger King Canada
(RBI)
Firestone Tires Bridgestone Japanese
Godiva Chocolate Campbell Soup United States
Haagen-Dazs Ice Cream General Mills United States
Jaguar Autos Ford Motor Company United States
MGM Movies Sony Japanese
Lamborghini Autos Volkswagen Germany
Goodrich Tires Michelin France
Alpo Petfoods Nestlé Switzerland

2. Factors Affecting Mission ???

Philosophy &
Values

Profitability
Customer
& Growth

MISSION

Environment Public Image

BENEFIT TO
SOCIETY
3. Strategy Process ???

Strategy is how you are going to get there (an action plan), such as:

a) Action plan to achieve mission


b) Shows how mission will be achieved
c) Company has a business strategy
d) Functional areas have strategies

Strategy Process:

4. Company Mission

Business Strategy

Function Strategies

Marketing Operational Finance/Accounting


Decisions Decisions Decisions

Strategies for Competitive Advantage ????

a) Competing on Differentiation
Uniqueness can go beyond both the physical characteristics and service attributes to encompass
everything that impacts customer’s perception of value
b) Competing on Cost
Provide the maximum value as perceived by customer. It does not imply low value or low quality
c) Competing on Response
- Flexibility
- Reliability
- Timeliness
Requires institutionalization within the firm of the ability to respond
d) Competing, Regardless of the Basis
Requires the institutionalization within the firm of the ability to change, and to adapt

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