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Kuis 1 - 43121110172 - Elyta Febrianti Fitri
Kuis 1 - 43121110172 - Elyta Febrianti Fitri
Kuis 1 - 43121110172 - Elyta Febrianti Fitri
Oleh :
2021
1. Kerjakan soal PERESENTASI POWER POINT Hal 2-33 & 2-34 ???
Philosophy &
Values
Profitability
Customer
& Growth
MISSION
BENEFIT TO
SOCIETY
3. Strategy Process ???
Strategy is how you are going to get there (an action plan), such as:
Strategy Process:
4. Company Mission
Business Strategy
Function Strategies
a) Competing on Differentiation
Uniqueness can go beyond both the physical characteristics and service attributes to encompass
everything that impacts customer’s perception of value
b) Competing on Cost
Provide the maximum value as perceived by customer. It does not imply low value or low quality
c) Competing on Response
- Flexibility
- Reliability
- Timeliness
Requires institutionalization within the firm of the ability to respond
d) Competing, Regardless of the Basis
Requires the institutionalization within the firm of the ability to change, and to adapt