Symmetra® PX 1 IMPORTANT SAFETY INSTRUCTIONS 2 Introduction

10 - 40 kW, 208 V SAVE THESE INSTRUCTIONS

After the Symmetra has been electrically wired, it is ready for start-up. This guide will allow you
to quickly start up the UPS. It contains information on Safety, System Components, Securing the
This guide contains important instructions for the UPS that should be followed during the UPS, Module Installation, Network Cable Installation, Start-Up Procedure, and Basic Trouble-

Basic Operation Guide installation and maintenance of the UPS and batteries.
WARNING!
shooting. For advanced operation please refer to the Product Manual CD shipped with the unit,
or to our website www.apc.com.

Risk of Electric Shock

WARNING!
Only trained persons familiar with the construction and operation of the
equipment, and the electrical and mechanical hazards involved, may install
3 System Components
and remove system components.
Intelligence
CAUTION!
Modules (2)
Read this important information.
Indicates that a switch or current protection
device is in the “ON” position.

Indicates that a switch is in the “OFF” position.

Power
Indicates that a switch is in the “STAND-BY” position.
Module
Bays PowerView
• The Symmetra contains an internal energy source. Hazardous voltage can be present even
Display
when disconnected from the utility power source. Follow Total Power Off Procedure to
completely de-energize system (Appendix B).
• Remove all conductive jewelry such as chains, watches, and rings before handling the ESC
?

Power Battery
Battery Units.
Module Module
• Battery Units do not contain serviceable parts. Do not open.
• Do not dispose Battery Units in a fire for they may explode. Do not mutilate Battery Units Bays
for released electrolyte may be toxic and is harmful to the skin and eyes.
• For configurations including customer-supplied external batteries, refer to manufacturer’s System
battery installation and maintenance instructions. Power
Supply
DC Disconnect Switch Cards

System Enable Switch Smart

Slots (2)
Do not lift heavy loads <40 lb. 40 - 70 lb. 70 - 120 lb. >120 lb. Battery
Unit Web
without assistance. (<18 kg) (18 - 32 kg) (32 - 54 kg) (>54 kg)
Management
Figure 1

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uid
Card

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UPS (empty) Switch Gear
600 lb. (275 kg) Monitor Card
POWER MODULE BATTERY MODULE
60 lb. (26 kg) 4 x 50 lb. (4 x 23 kg) Input / Output Chassis System ID Card
Display / Computer Battery Monitor Card
Interface Card
Documentation Storage Tray
UL
R
XR Comm Card Static Switch Module Figure 5
Figure 3 Figure 4
Figure 2

Basic Operation / Symmetra® PX 10-40 kW, 208 V Basic Operation / Symmetra® PX 10-40 kW, 208 V Basic Operation / Symmetra® PX 10-40 kW, 208 V
990-4104A rev 02 990-4104A rev 02 990-4104A rev 02
4 PowerView Display
Press Up and Down

Bat Voltage: 215V

Bat Capacity 100.0%
Runtime: 01hr 30min
to navigate the selector arrow and view all sub-menu screens.

Capacity: 40.0kVA
Fault Tolerance: n+1
Total UPS Modules: 05
Verify voltage on all phases:
1 Control
Status
Setup
Accessories
Logging
Display
Diags
Help
2 Input: 123.3V 59.9Hz
Output: 0.0V
Runtime: 0hr 0min
Load: A 0%VA
The PowerView is the Symmetra user control interface used to configure the functionality, 16 Batts, 00Bad Bad UPS Modules: 00 Top-Level Menu Status Screen
monitor the system, set alarm thresholds, and to provide audible and visual alarms. Figure 14
Battery Module Status Screen Power Module Status Screen

Scroll Arrows Verify battery voltage/capacity:

indicate additional
LOAD ON screens Figure 9 1 Control
Status
Logging
Display 2 Bat Voltage: 215
Bat Capacity: 10.0%
Fuel 100% ESC Setup Diags Self Test: None
ON BATT
Load 000% Accessories Help
BYPASS
120Vin 000Vout 60Hz ?
Press Up, Down ,and Enter to move input arrow to select and enter Top-Level Menu Sub-Sub-Status Screen
Runtime: 00hr 30m
FAULT
Figure 15
information.

Low Batt Dur: 2min Low Batt Dur: 10min Set-up Functions
Liquid crystal Shutdwn Dly: 20sec Shutdwn Dly: 20sec Display parameters are set to factory defaults. To change these settings refer to Product Manual
Four LED indicators report display (LCD) Return Dly: 0sec Return Dly: 0sec CD.
the operational status of the Return Bat Cap: 0% Return Bat Cap: 0%
Symmetra. Changing factory default settings:
Five navigation keys are used to Shutdown Menu Shutdown Menu
select and open menu items, to Input Arrow
access information, change system
Figure 10 1 Control
Status
Logging
Display 2 Settings:
Shutdown
Alarms
Bypass
Setup Diags Defaults Copy
parameters, and to launch context- Accessories Help Output Freq Other

sensitive help.

5
Top-Level Menu Settings Menu
Figure 6 Figure 16
Basic Operation
Press ESC ESC until you get to the Top Level Status Screen, which provides you with basic
system status information.

Fuel 10%
Control Functions
Turn load on/off:
1 Turn Load On
Do Self Test
Simulate Power Fail
2 UPS LOAD IS OFF
6 Network Connection /
APC Web Management Card
Load 000% Graceful Reboot
120Vin 000Vout 60Hz Control Menu Load Off Screen
Runtime: 0hr 0m Figure 11

Top-Level Status Screen Turn into/out of bypass: Com Figure 18

(factory default) Figure 7 Inter puter
face
1 Graceful Turn Off
Start Runtime Cal
2 UPS IS BYPASSED
Reset

Link-R
X/TX

UPS into Bypass 10Bas

e-T
Status

AP96
06 P
ower
Net
Netw
Press Enter to open the Top-Level Menu screen. This screen is the launching pad to Control Sub-Menu Bypassed Screen Figure 12 serial port ork A
dapt
er

command, configure, and monitor the system.

CAUTION! Figure 17
Link-R
This function terminates battery back-up. X/TX

Control Logging 10Ba

se-T
Statu
s
Status Display
Setup Diags Network Cable not supplied with unit.
Accessories Help Status Functions
Selector
Arrow Top-Level Menu Figure 8 Verify general module status:
Quick Configuration
You must configure three TCP/IP settings before the Management Card can operate on a
1 Control
Status
Logging
Display 2 Capacity: 40.0kVA
Fault Tolerance: n+1
network:
Setup Diags Total UPS Modules: 05
Accessories Help Bad UPS Modules: 00 • IP address
Top-Level Menu Sub-Sub-Sub-Status Screen • Subnet mask
Figure 13 • Default Gateway

Basic Operation / Symmetra® PX 10-40 kW, 208 V Basic Operation / Symmetra® PX 10-40 kW, 208 V Basic Operation / Symmetra® PX 10-40 kW, 208 V
990-4104A rev 02 990-4104A rev 02 990-4104A rev 02
 From the PowerView Display: Threshold Alarm The Redundant Intelli- The main intelligence Replace the intelligence
gence Module is in control module has failed, and the module. Refer to Module
1 Control Logging
2 Web/SNMP Mngmnt Card Display Message Meaning Corrective Action
Status Display
Network Setup
redundant intelligence Replacement Section for
Setup Diags
Accessories Help View Network Setup Redundancy has been lost The Symmetra no longer Option #1: If possible, module is functioning as procedures.
Top-Level Menu Accessories Menu detects redundant power install additional power the primary intelligence
modules. Either power modules. module.
3 IP>>159.215.086.082
Mask>>255.255.255.000 4 IP>>159.215.086
Mask>>255.255.255.000 module(s) have failed, or Option #2: Decrease the
Gway>>159.215.086.001 Gway>>159.215.086.001
Accept changes Accept changes the load has increased. load
Network Set-up Screen Network Set-up Screen Figure 19 Option #3: Disable the If the problem persists, note UPS model #, serial #, and date purchased before
redundancy alarm by calling Tech Support at: 1 (800) 800 4272.
Note: If a Default Gateway is unavailable, use the IP address of a computer located on the setting redundancy to zero.
same subnet as the Management Card that is usually running. The Management Card uses the (Path: Startup-Setup- For advanced configuration, refer to
Default Gateway to test the network when traffic is very light. See “Watchdog Features” in Alarms-Redundancy-select Product Manual CD (shipped with unit) and/or our website @ www.apc.com.
the “Introduction” of the Network Management Card User’s Guide CD (.\doc\usrguide.pdf) zero)
for more information about the watchdog role of the Default Gateway. The Management
Card User’s Guide CD is located in the documentation tray. Runtime is below alarm
threshold
The predicted runtime is
lower than the user-speci-
fied minimum runtime
Option #1: Allow the
battery modules to
recharge.
8 Modular Component Replacement

7 Basic Troubleshooting
This Basic Troubleshooting section will allow you to solve most
problems using the PowerView display.
If a problem is reported, ensure that the system component in question is
correctly installed (refer to Module Replacement, Section 8).
General Status
Display Message Meaning
Input Freq outside config- The input frequency to the
ured range Symmetra is outside the
configured range. The out-
put frequency will not
synchronize with the input
frequency. Normal bypass
is not available.
AC adequate for UPS but The Symmetra will func-
not for bypass tion online with the input
voltage, but in the event
that bypass is required, the
input voltage is not
adequate to power the load
equipment.
Corrective Action
Option #1: Improve the
frequency of the incoming
voltage.
Option #2: Widen range of
acceptable incoming
frequency with the Power-
View. (Path: Startup-Setup-
Output Freq Select.
Option #3: Proceed with
startup. Normal bypass is
not available.
Option #1: Improve the
incoming voltage.
Option #2: Proceed with
startup. Normal bypass is
not available.
alarm threshold. Either the
battery capacity has
decreased, or the load has
increased.
Bypass
Display Message Meaning
Bypass is not in range The frequency and/or
(either freq or voltage) voltage is out of acceptable
range for bypass. This
message occurs when the
Symmetra is online, and
indicates that the bypass
mode may not be available
if required.
General Fault
Display Message Meaning
Need Bat Replacement One or more battery
modules are in need of
replacement
Option #2: If possible,
increase the number of
battery modules.
Option #3: Decrease the
WARNING!
Only trained persons familiar with the construction and operation of the equipment,
and the electrical and mechanical hazards involved, may install and remove system
load. components.
Option #4: Use the display
to decrease the minimum
runtime alarm threshold Replacing Intelligence Modules
(Path: Startup-Setup-
Alarms-Runtime-select). Loosen the 2 Phillips screws at both sides of the
module (top of module). Push down the small tab
on the left side of the module to de-activate the
module. Using the handle, carefully pull out the
module. Reverse procedures for installation. Dis-
Corrective Action play shows message saying it has registered the
Option #1: Decrease the new module.
sensitivity to input
frequency. (Path: Startup-
One intelligence module can be replaced
Setup-OutputFreq-select).
without interrupting power to the connected
Option #2: Correct input
equipment provided another functioning
voltage to provide
intelligence module is installed.
acceptable voltage and/or Figure 20
frequency.
Corrective Action
Refer to Module Replace-
ment Section for
procedures.

Basic Operation / Symmetra® PX 10-40 kW, 208 V Basic Operation / Symmetra® PX 10-40 kW, 208 V Basic Operation / Symmetra® PX 10-40 kW, 208 V
990-4104A rev 02 990-4104A rev 02 990-4104A rev 02
Replacing Power Modules Replacing Cards Appendix A: Total Power OFF Procedure
Loosen the 2 Phillips screws at both sides of the
card. Carefully pull out the card. Reverse
procedures for installation. Display shows
message saying it has registered the new card.
1 To de-activate the module, turn Locking Set System Enable Switch
Latch (with arrow pointing towards the 1
module) counter-clockwise until it points
2 5th
Figure 23
to the STAND-BY Position
4th
downwards. 3rd
2nd
2 Unscrew spring-activated knobs on both 1st

sides of the module until they pop out. Standing Figure 24

Figure 25
on either side of the UPS, 2 people can now
pull the module almost free of the UPS (the 2
Replacement Parts and Numbers

id e
e
PXXu id
lock mechanism prevents the module from Set DC Disconnect to

rPGGu
2

raaUTTs M
seeMr
ettarrrtt U
being pulled clear of the UPS). With the mod- the OFF Position

m--SSetta
mickm
k
SSQQyyuumic
ule still resting in the UPS, release the lock by Part No Part No
pushing the black plastic tab on either side of 40kW Enclosure Only SYCF40KF Display and Computer SYCDCI
Figure 21
the module. Interface Card

3 Pull out the module. Reverse procedures 1 10kW Power Module SYPM10KF Battery Monitoring Card SYCBTMON
for installation. Display shows message saying 3 Figure 26
Battery Module SYBT4 Switch Gear Monitoring SYCSGMON
it has registered the new module.
Card

Power Module will not start Disconnect BATT

unless Locking Latch is engaged.

Battery Unit SYBTU1 System ID Card SYCSYSID 3 ALL Battery
ERY
UNIT

Intelligence Module SYMIM4 XR Communication Card SYCXRCOM Units by removing

or pulling out to Red
Symmetra 3-Phase Static SYSSW40KF Web Card SNMP AP9606 Web/ Disconnect Line
Replacing Battery Units Switch Module Management
Slot Card
Figure 27
System Power Supply Card SYCSPS XR Battery Enclosure only SYCFXR8

1 Holding the handle, gently push the 4th CAUTION!

Battery Unit upwards and pull it halfway out A battery can present a risk of electric shock and high short-circuit current.
3rd
of the UPS. A lock mechanism prevents it The following precautions should be observed when working on batteries:
2nd
from being pulled all the way out. To release it Set Utility Power
from the lock mechanism, gently push the bat- 1st • Remove watches, rings or other metal objects 4 to the “OFF” or “LOCKED
• Use tools with insulated handles
tery upwards again and pull out while 1 • Wear rubber gloves and boots OUT” position. ON
supporting the battery with the other hand.
1st • Do not lay tools or metal parts on top of batteries
2 2nd
3rd
Reverse procedure for installation. Display 4th When replacing batteries, replace with same number and type as installed. For OFF
shows message saying it has registered the customer-supplied external batteries, see manufacturer’s installation and safety instructions.
new unit.
Figure 22
Figure 28
OFF

Basic Operation / Symmetra® PX 10-40 kW, 208 V Basic Operation / Symmetra® PX 10-40 kW, 208 V Basic Operation / Symmetra® PX 10-40 kW, 208 V
990-4104A rev 02 990-4104A rev 02 990-4104A rev 02