Resilience

Thrive in highly demanding and dynamic environments

Virtual Learning
at Henley
At Henley, virtual learning is a
key component of our mission to
Build the people who build the
businesses that build Africa
and to provide more people
and organisations with access
to Henley’s world-renowned
teaching and learning,
regardless of their schedule
or location.
Resilience Thrive in highly demanding and dynamic environments | Page 3
Virtual learning embraces the potential of
digital innovation to deepen and enhance
the transformative power of knowledge.
It extends access, enabling you to learn
anywhere and to design your own learning
plans that align with your personal and
professional commitments.
Our leading-edge technology facilitates
intelligent self-study by:
- overcoming the constraints of space,
by giving you access to leading experts
wherever they are; and
- overcoming the constraints of time,
by allowing you to study when it
suits you.
Resilience The Course
Organisations that value and nurture
a culture of health, by deliberately
focusing on the wellbeing and safety
of their workers, outperformed
the stock market by 300% from
2000-2014.

Resilience is THE meta-skill for

the 21st Century. We have designed Our focus is on the Join us for practical tools
this course for anyone proactive strengthening and practices that can be
Resilient people are more productive, wanting to build enduring of your resilience muscles, integrated into your daily
adaptable and engaged. resilience. It’s not about whilst embedding routine, to build the habit
bouncing back, it’s about behaviour changes that of resilience.
At its core, resilience is the capacity bouncing forward. enhance your quality
to thrive and not simply survive in of life, engagement and
the most challenging environments. performance.

Resilience requires a multi-dimensional

approach that embraces
our individuality.

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 Why study Resilience at Henley?
At Henley Business School we believe this
is a compelling opportunity on 4 levels:
• Attractiveness: based on Ph.D. research,
you will have the comfort of knowing you
are applying multi-dimentional, tried and
tested tools. Your privacy is assured as
all personal reflection exercises come in
downloadable PDFs. Upon completion of
the programme you receive a certificate of
attendance from Henley, a world ranked,
top 20 business school.
• Affordability: attractive price-point and
no material or travel costs. (For health
professionals, in addition to learning
personal and patient life-skills, you receive
19 general CEU points with HPCSA in
Level 1.)
• Attitudinal change: we have placed a large
premium on this by ensuring our content
focuses on 4 key resilience paradigms
that drive long-term behaviour change;
micro-behaviours that become habits;
rewirement sections that provide practical
approaches/readings and case studies;
and tools that help you create context-
relevant short and long-term resilience
action plans. We also provide extensive
follow-up emailers to embed key learning
points and keep your learning journey
front of mind.

• Accessibility: material is delivered in bite-

sized chunks, to fit your busy schedule.
You can also revisit key concepts post
the course, unlike live workshops that
are once-off experiences and don’t
accommodate ‘Just In Time’ learning.

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The Structure
Resilience is a The six successive modules are delivered online with each Format
module being made accessible to a participant as they Self-paced online,
six-module course, complete the prior module. This allows you to set your requiring approximately
built upon our proven own study schedule and learning pace, and revisit 19 hours total
earlier material should you wish.
Ph.D. research Fee
You will take knowledge checks at the end of each module R2,875
to track your progress, with successful completion of all (inclusive of VAT)
six modules qualifying you for an official course completion
certificate issued by Henley Business School Africa. Certification
Certificate of
The course materials are a combination of on-screen notes, Completion
baseline assessments, downloadable templates and videos.
The videos feature the course convenor Dr. Mark Orpen-Lyall Start Date
explaining the key concepts in depth, plus international Anytime
thought leaders. you choose

The learning material is delivered in bite-sized chunks

so that you are not overloaded.

You will learn 4 powerful mind-shifts in total, and 3 micro-

behaviours per quadrant.

You will create your own, context-rich short and long-term

action plans, and receive 6 months of reinforcement emails
from Dr. Orpen-Lyall upon completion of Module 6.

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The 6 modules

Module 1: Synergistix Resilience Module 5: Mental Fitness

This first module introduces our expert course convenor and outlines the Module 5 is the value of re-awakening our curiosity and awe, thereby ensuring
Synergistix resilience model; the research-based principles that underpin that we stay relevant. It focuses on the dynamic interplay between collecting dots
the entire course. (stimuli), connecting dots (reflection) and the power of empowering thought that
allows us to rise above our challenges.

Module 2: Physical Fitness

The second module explores how to create sustainable vitality by cultivating
the energy triad of rest and relaxation, exercise and nutrition micro-behaviours.
Module 3: Socio-emotional Fitness
Module 3 focuses on the deep connections built through prosocial behaviours,
underpinned by taking responsibility for one’s own baggage, so that
toxic behaviours are neutralised, breaking destructive relationships.
Module 6: Call to Action
The final module brings everything together that you have learnt in the preceding 5
modules, through a bespoke short and long-term action plan. Upon completion of
Module 6, your learning journey is supported by 22 weekly supporting mailers that
keep the key learnings front of mind.

Module 4: Spiritual Fitness

Module 4 explores the interplay between how you gain and maintain perspective
and those micro-behaviours that support this through clarifying your sense of
purpose, your appreciation of others and by making a positive contribution. In this
course, spirituality has a secular perspective, but we acknowledge the power that
religion can play in resilience.

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The
Synergistix
Model

The Synergistix Model

is a leading edge approach
to building resilience
across all aspects of life.

By integrating the physical, socio-emotional,

spiritual and mental dimensions into your
personal and work life, you build a multi-
dimensional resilience approach to deal with
the complexities of your unique challenges.
In doing so, you can consistently thrive in
challenging times and be more productive
whilst enjoying a high quality life.

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 The Course convenor
Dr. Mark Orpen-Lyall
is an Organisational
Psychologist registered
with the Health Professions
Council of South Africa.
Page 14 | Resilience Thrive in highly demanding and dynamic environments
Dr. Mark Orpen-Lyall, is a registered Organisational
Psychologist, with more than 20 years in the corporate world
(working at Allan Gray, Harrods, Unilever and Old Mutual).
In his Ph.D. studies. he developed the Synergistix resilience
approach upon which this compelling course is based.
Mark then took these learnings and refined them through
two decades of implementation, in a variety of high stress
environments to neurosurgeons, portfolio fund managers,
actuaries, and call centre employees across countries as
diverse as South Africa, UK, Canada, Australia and the rest of
Africa.
Resilience Thrive in highly demanding and dynamic environments | Page 15
How to enrol?
To enrol for one of Henley’s Virtual learning courses you first need to have a Henley Online Account.
Follow the instructions below to create an account and to enrol for a virtual learning course.

1 Create or login to your HenleyOnline Account

• Click here to access the Resilience course on HenleyOnline
• Click the red button, “Buy and Enrol Now”
• Under “enrolment options” scroll down and click “Login or register to continue with payment”
• If you already have a HenleyOnline account then submit your login details and proceed with payment
or otherwise scroll down and click “Create new account”
• Complete the “New Account” form
• Receive an “Account Confirmation” email
• Follow the online instructions to confirm your new account
Should you have any issues creating an account, please contact support@metisware.com
(Please include your name and surname, the course name and details on the issue you are experiencing)

2 Make Payment
In order to access the course material you will be required to make payment via PayFast.
The following options are available
• Credit & Cheque Card
• Instant EFT
• Masterpass
• SnapScan
Once you are logged onto HenleyOnline you will be directed to the “enrolment options” page. Scroll
down and click “Send payment via PayFast” and then complete the relevant details.

3 Access course material

After you have completed payment you will receive an email confirming that your payment was
successful. You will then be redirected to HenleyOnline where you will have access to the course
material.

Page 16 | Resilience Thrive in highly demanding and dynamic environments

David MacLean – E: DavidM@henleysa.ac.za C: +27 82 737 7447
henleysa.ac.za