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SPC Cor Qual 002 e
SPC Cor Qual 002 e
SPC-COR-QUAL-002-E
CORPORATE SPECIFICATION
CORPORATE SPECIFICATION
SPC-COR-QUAL-002-E
This document is property of Saipem who will safeguard its rights according to the civil and penal provisions of the law.
Doc. n. SPC-COR-QUAL-002-E
CORPORATE SPECIFICATION
Revision Summary
Revision 02 log:
The functions affected by the revision are Vendors/Subcontractors, Corporate Quality Department, Operating
Company Quality Departments and Technical Departments involved in TBE processes and PO/Contract
management.
CONTENTS
2 REFERENCE DOCUMENTS 4
3 DEFINITIONS 4
9 ATTACHMENTS 15
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CORPORATE SPECIFICATION
The scope of this specification is to define Vendor/Subcontractor obligations regarding the Quality
Management System requirements to be followed in order to assure and document that Supply or Work
purchased or subcontracted by Contractor meets the required quality level.
This specification will have to be properly implemented by Vendor/Subcontractor, and Contractor will make
sure through the relevant monitoring tools that compliance is met at any activity stage.
The same specification shall be applicable by default for tier-vendors/tier-subcontractors, on the base of their
relevant Scope of Supply and / or Scope of Work. Applicable exemptions will have to be agreed based on
motivated issues with Contractor and approved by consequence.
2 REFERENCE DOCUMENTS
3 DEFINITIONS
The present document shall be considered an integral part of the Purchase Order or the Subcontract. In case
the requirements of Quality or any other requirement referred to in this specification seem not to be clear with
respect to the specific Scope of Supply or Work, Vendor/Subcontractor’s obligation will be to obtain all
relevant clarifications from Contractor.
Contractor at no stage will be held responsible for any issue may not be applicable into this specification,
should no comment come from vendors or subcontractor or tier within 14 calendar days from contract award.
Any issue raised after that term subcontractor will have to issue a Technical Query / Concession request that
Contractor will review for acceptance / rejection purposes.
Relevant Scope of Work or Scope of Supply will clarify the technical details. Section 8 of the actual
specification outlines the minimum required documentation that Vendor/Subcontractor is supposed to submit
to the Contractor to obtain relevant approval.
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If any requirement of this specification is considered “not applicable” to the specific Scope of Supply or Work
of the Purchase Order or the Subcontract, the Vendor/Subcontractor shall produce a letter of Exceptions to
Quality Requirements during the bidding phase, for consequent clarification, approval or motivated rejection
by Contractor.
In case of application in the contract of an additional Project Quality Specification, the governing document,
in case of conflicts or contradictions with this Quality Corporate Specification, will be always such Project
Quality Specification.
Vendor/Subcontractor shall be responsible for establishing and implementing its own Quality Management
System conforming to the requirements of ISO 9001:2008 Quality Standard, implemented within Contractor
Scope of Supply framework.
Vendor/Subcontractor will be responsible for implementing the adequate actions as to provide and to
maintain such Quality Management System up to the closure of the Purchase Order or the Subcontract.
Contractor reserves the right of inspecting Vendor/Subcontractor’s Quality Management System at any time
for the overall duration of the Purchase Order or the Subcontract as to assess the compliance with specified
quality requirements.
If the Quality Management System in place is certified by a Third Party Certification Company, the
Vendor/Subcontractor shall provide a copy of the Certificate.
If a certified Quality Management System is not in place, the Vendor/Subcontractor shall provide a statement
in which declares its commitment to supply the goods or the services under Quality Management Principles
as per ISO 9001:2008 and present specification requirements; this statement shall be approved by
Vendor/Subcontractor Top Management.
If any part of the Purchase Order or the Subcontract is sub-contracted, the Tier-Vendor/Subcontractor shall
also comply with the requirements of this specification. Vendor/Subcontractor, however, shall remain
ultimately responsible for the Quality Management System implemented in the Purchase Order or in the
Subcontract (see par. 6.4).
The Vendor/Subcontractor Quality Management System shall include all control/inspection/testing personnel
and equipment required to assure conformance of the Supply or the Work to the Purchase Order or the
Subcontract, as well as the governing specifications and standards. Vendor/Subcontractor shall appoint an
adequate number of competent Quality Assurance, Inspection (Quality Control) and Verification Personnel
as to ensure an adequate Quality Management in the execution of the Purchase Order or the Subcontract.
Contractor reserves the right of auditing Vendor/Subcontractor’s Quality Management System at any time for
the overall duration of the Purchase Order or the Subcontract to assess the compliance with the specified
quality requirements. Such right is extended also to tier-vendors and tier-subcontractors, as deemed
necessary.
Vendor/Subcontractor shall carry out a proper contract review process to be sure that all contractual
requirements and relevant documentation have been received, analyzed, review and/or accepted.
Appropriate records of this review shall be kept and made available for review during Contractor’s audits and
inspections (see also par. 4.3.1).
Vendor/Subcontractor shall supply all contractual and technical documents as referenced into the relevant
Purchase Order or Subcontract, including the quality related documentation indicated in this specification.
Vendor/Subcontractor shall also check upon receipt all applicable contractual documents and drawings,
notifying Contractor of any discrepancy or missing information prior to the commencement of the Supply or
the Work. Vendor/Subcontractor will be held responsible for informing Contractor about any anomaly in order
to obtain correct information on time, to avoid any impact on costs, schedule and final supply/work quality.
Vendor/Subcontractor shall prepare a Document Progress Register showing the list of the documentation to
be developed or applicable for the Scope of Work. In case no particular format is required by Contractor,
such register shall contain as a minimum, for each record:
- Name of the document
- Saipem identification code of the document (when contractually required)
- Vendor/subcontractor identification code
- Control and progress dates (issuing, approval, revision, submission to client/third parties and so
forth)
- Revision status
Such register shall include also applicable Vendor/Subcontractor documentation already existing and
applicable for the Scope of Work (e.g. procedures, work instructions, manuals).
Vendor/Subcontractor shall supply the As Built Documentation, whose extent and content is based on
contractual requirements and shall be subjected to Contractor approval, as well as Company (if and when
applicable).
On the basis of the requirements specified in the Purchase Order or Subcontract, the Vendor/Subcontractor
shall submit to Contractor a proposed Index of As-Built Documentation prior commencement of the Supply or
the Work. As a general guide-line a sample of As-Built Index has been attached to this specification
(Attachment A).
There will be contractual obligation for vendor/subcontractor to obtain Contractor approval relevant to its final
as built dossier index proposal. Vendor / Subcontractor must obtain such approval within four weeks from
contract award. Its engineers will have to organize relevant documentation list basing on applicable scope of
work figures as well as on applicable technical and quality requirements. Contractor will be free to review /
approve such document and request more fine tuning issues as scope of work activity progresses.
Once As Built Dossier will be completed, vendor / subcontractor will submit Final as Built Dossier to
Contractor that will comment / approve it. On documentation receipt Contractor will carry out its own
independent checks before giving final approval.
The index shall include also the documentation issued by the respective Tier-Vendor/Subcontractors.
As-built documentation shall be issued both in paper and electronic format, in a number of copies defined
into the Contract or its attachments.
All the Supply or the Work furnished or performed by Vendor/Subcontractors shall be tested in accordance
with the relevant international standards, regulations and laws as applicable to the Scope of Supply or Work.
It shall be responsibility of the Vendor/Subcontractor to provide Contractor with all documentation certifying
the compliance to the pertinent regulations and applicable standards unless different provisions are specified
in the Inquiry and in the relevant Purchase Order or Subcontract.
Where applicable, the Vendor/Subcontractor is required to provide, together with the above mentioned
documentation, the Installation, Commissioning, Operating, Maintenance, Calibrating and
Preservation/Storage manuals/procedures for the items included in its Scope of Supply or Work.
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CORPORATE SPECIFICATION
In case supply or work documentation required the formal approval from a Third Party Authority (e.g. Class,
Certification Organization), Vendor/Subcontractor shall guarantee and give evidence of such approval upon
Contractor request.
5 RESOURCES MANAGEMENT
Vendor/Subcontractor shall provide the Organisation Chart for the execution of the Purchase Order or the
Subcontract, highlighting the relevant responsibilities and authorities. Organization Chart will clearly indicate
independent and dedicated quality assurance and quality control functions, including clear reference to their
communication and reporting lines. Even tough separated, Quality Control functions will maintain
communication line with production functions and will maintain full authority and decisional freedom with
reference to quality related matters.
The Quality Assurance and Quality Control Personnel shall be based at the location where the Supply or the
Work is carried out, they shall not be involved into the fabrication/execution process of the Supply or the
Work and they shall have no other duties or responsibilities, unless prior approval in writing is granted by
Contractor.
Where elements of Quality Control are part of the responsibilities of workers involved into the
fabrication/execution process, the Vendor/Subcontractor shall identify independent verification requirements
and provide adequate coverage.
6 PRODUCT/SERVICE REALIZATION
and the skills of the personnel involved in carrying out the manufacturing/execution of the Supply or of the
Work.
Unless otherwise specified the Quality Control Plan(s) shall be submitted to Contractor within 15 days after
Purchase Order or Subcontract award for review, approval and mark-up of intervention Points.
Where appropriate, the inspection points shall be referred to the applicable procedures, standards and codes
containing relevant acceptance criteria.
Every Quality Control Plan produced by Vendor/Subcontractor shall be subjected to Contractor approval.
Once completed and approved, the Quality Control Plans shall become the reference documents for
performance of inspection and testing activities by the Vendor/Subcontractor and for surveillance of such
activities by Contractor or other involved/designed party inspection personnel.
Vendor/Subcontractor is also required to provide for review the Contractor with copy of the Quality Control
Plans prepared by its tier-vendors/tier-subcontractors involved in the scope of work or to reflect/include them
into the Quality Control Plan prepared for the entire Supply or Work.
Each Quality Control Plan/Inspection and test Plan shall indicate all phases of the Supply or the Work which
are subject to inspection and testing activities (inspection points) and the information resulting from such
activities (Quality Records).
The developed Quality Control Plan shall cover as a minimum the following information:
Vendor/Subcontractor Quality Control Plan / Inspection and Test Plan will be reviewed by Contractor to verify
whether it suites or not to relevant requirements.
It will be each single inspection organization as listed above to enter the relevant involvement levels.
Moreover, the Quality Control Plan will identify the List of Planned Quality records to be issued by
Vendor/Subcontractor proving that Supply/Activity has been carried out in compliance with Purchase Order
or Subcontract requirements
Such planned quality records will have to be proposed by Vendor/Subcontractor and approved by
Contractor.
Depending on the complexity of the Supply or of the Work to be carried out Vendor/Subcontractor should
provide more than one Quality Control Plan, to ensure full Scope of Supply/Scope of Work coverage.
Doc. n. SPC-COR-QUAL-002-E
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The following categories of “Inspection Points” may be indicated by Contractor or other involved parties, in
the Vendor/Subcontractor Quality Control Plan:
Combinations of the above listed intervention points could be case by case taken into consideration, as
applicable.
The Vendor/Subcontractor shall prepare documented procedures consistent with the requirements of the
Purchase Order or the Subcontract and the Vendor/Subcontractor’s quality policy. The procedures shall
incorporate the methodology and quantitative/qualitative acceptance criteria and shall specify acceptance
criteria for all testing activities applicable to the Scope of Supply or Work.
When required by criticality and complexity of activities, systems or processes to be developed/performed, a
specific Inspection and Testing Procedure shall be developed. In such cases it shall be also integrated in the
Quality Control Plan.
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Factory Acceptance Tests (FAT) shall be carried out beyond previous preparation of specific Testing Check
Lists and relevant FAT Procedures / Work Instructions, which shall be submitted to Contractor for review /
approval.
Vendor/Subcontractor shall supply all equipment required for inspection and testing. All inspection and
testing equipment shall be fit and suitable for the purposes.
Vendor/Subcontractor shall provide evidences that an adequate level of control is maintained upon
calibration status of inspection, measuring and testing equipment used to demonstrate to Contractor the
conformance of the Supply or of the Work to contractual and technical requirements.
All calibration records shall be available for inspection by Contractor.
All Inspection Reports and Test Records shall contain the necessary information to guarantee proper
traceability of the measuring, inspection and testing equipment used to carry out inspection and testing
activities.
Subcontracted Engineering and Design Activity will have to be cleared as a minimum in accordance with ISO
9001:2008 Section 7.3, unless differently specified by Contractor.
Engineering Vendor/Subcontractor will have to be (as a minimum) organized in accordance with the following
list of steps:
− Engineering Activity Control Matrix or equivalent Procedure issued in accordance with Sect. 7.3 ISO
9001:2008, covering the following areas:
- Design Data Input
- Design Data Output
- Design Development and Control Activities Planning and Processes
- Planning and Progress Monitoring
- Design Verification (self-check and discipline-check to be clearly evident)
- Interdisciplinary Checks (if applicable)
- Subcontracted work
- Design Review
- Design Validation and Close Out
- List of applicable standards, codes, rules and regulations
− For each of the steps listed above, Vendor/Subcontractor will maintain up to dated and traceable
records.
− Vendor/Subcontractor will be responsible for issuing deliverables under a controlled schedule, and will
be available for Contractor at any activity stage to verify the correct implementation of design control
premises.
− Vendor/Subcontractor will agree with Contractor deliverables template, lay out or any other detail
relevant to design documentation under process.
− Vendor/Subcontractor could be subject to Contractor Quality Audits and External Design Verification
activities at any stage of the progress. It will be Contractor right to decided timings and modalities of
such audits.
The Subcontractor Planning of the Design Control Activities, applicable to the subcontracted Scope of Work
and listed in the Engineering Activity Control Matrix or equivalent Procedure, shall be shared with the
Contractor at the first stages of its activities (i.e. during the Kick-Off Meeting).
The Engineering and Design management requirements listed above shall be fully applied by
Vendor/Subcontractor also in case any part of the Scope of Work is assigned to tier-engineering-
subcontractors. All design deliverables will be part of the final “As-built Documentation (Data book)” to be
provided to Contractor by Vendor/Subcontractor as per par. 4.3.3.
When specific in-house or commercial software is used, Vendor/Subcontractor shall guarantee the validation
of the software and the verification of the calculation performed according to the standard engineering
practices.
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CORPORATE SPECIFICATION
A Procurement Plan containing all materials and services for the Scope of Work shall be prepared by
Vendor/Subcontractor, showing adequate control and monitoring of the purchasing activities. Such plan shall
contain, as a minimum, the list of all the items purchased or sub-contracted, the purchase orders reference
numbers, the names of the tier-vendors/tier-subcontractors and the planned and actual delivery dates.
Vendor/ Subcontractor shall give evidence to have under control its procurement activities also in terms of
monitoring of progress status of the purchased items, to give confidence that planned delivery dates will be
respected.
Actual Quality Requirements shall be included in any Purchase Order or Subcontract issued by
Vendor/Subcontractor to its tier-vendors/tier-subcontractors for each supply/service purchased for Contractor
Scope of Work.
Contractor may decide to perform its own inspections and/or surveillance of the material or services
purchased by the Vendor/Subcontractor.
Tier-Vendor/Subcontractor control activities shall be carried out pursuant the same provisions described for
the Vendor/Subcontractor control activities; the related Quality Control Plans, once reviewed and marked-up
by the respective Vendor/Subcontractor shall be submitted to Contractor for approval and mark-up of
intervention points.
All activities of inspections and testing carried out at Tier-Vendor/Tier-subcontractor shall comply to the
requirements shown in chapter 6.2.
In case of welding, the traceability of the process shall be guaranteed by proper records, showing at least for
main and critical welds the complete set of information, including NDT carried out to demonstrate the
conformity of the final product. Such information shall include, as a minimum:
- weld ID, as identified on the related drawing/sketch
- welder ID and certificate reference
- Welding Procedure Specification (WPS) and Welding Qualification Procedure
- ITP specific control reference
- NDT report number
- NDT equipment ID and certificate reference
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In case certified materials are planned to be used or installed (e.g. steel plates, pipes, etc.), relevant
traceability shall be maintained to guarantee the conformity of the materials furnished as part of the whole
supply (e.g. mill certificates). Proper records shall contain identification codes (e.g. heat numbers, batch
numbers, etc.) to allow the association of installed materials to relevant certificates as well as to approved
design premises. As-built documentation shall guarantee the retrieval of all the information related to the
materials used for the supply/work, as regards relevant certifications and identification numbers.
Vendor/Subcontractor shall provide evidence of the systems put in place to guarantee proper traceability of
materials, such as procedures, flow-charts, tables, matrix, software and so on.
Vendor/subcontractor shall ensure proper conservation and preservation of Contractor properties during the
overall duration of the Purchase Order or the Subcontract. Vendor/Subcontrator shall always guarantee
proper handling, storage and preservation of any equipment and material belonging to the scope of work,
even when tier-vendors/tier-subcontractors are involved, to prevent any possible damage or deterioration.
7 CONTINUOUS IMPROVEMENT
Vendor/Subcontractor shall establish and maintain a documented system of instructions to control and
manage non conformities.
Supply or Work (or any part of it), as well as incoming materials and equipment, identified as non conforming
shall be clearly labelled, marked and quarantined to prevent and avoid inadvertent use. Non conforming
items detected by the Vendor/Subcontractor shall be addressed by issue of a Non Conformity Report and
shall be managed in compliance with Vendor/Subcontractor’s Non Conformity Procedure. The
Vendor/Subcontractor shall maintain a project dedicated Control Log for all NCR issued. Any eventual
corrective action shall be identified, recorded, authorised and reviewed by competent qualified personnel and
forwarded to Contractor.
Non conforming items or processes detected by Contractor Personnel shall be addressed by the issue of a
Non Conformity Note, which shall be issued to the Vendor/Subcontractor. The Vendor/Subcontractor shall
provide to issue his own NCR that shall be managed in accordance with his own Non Conformities
management procedure and his Quality Management System. Non Conformities issued by Contractor may
be identified also as Event Reports.
In case of Non Conformity issued by Contractor, the corrective action proposal shall be submitted to
Contractor for comments and approval. Each corrective action shall define planned closing dates and
appointed responsible persons. Evidences of positive close-out of the corrective actions shall be submitted to
Contractor for approval, for consequent definitive close-out of the Non Conformity.
7.2 AUDITS
In general, extent of Contractor surveillance is indicated in the respective Quality Control Plan marked-up
and approved by Contractor, as per section 6.1.
Notwithstanding the above, Contractor personnel may perform any additional surveillance/inspection/audit on
Vendor/Subcontractor’s and involved tier-vendors/tier-subcontractors’ Quality Management System, Supply
and Work as deemed necessary.
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CORPORATE SPECIFICATION
The Vendor/Subcontractor shall provide unrestricted access and suitable assistance to representatives of
Contractor or Third Party auditors appointed by Contractor at any location where the Supply or the Work is
being performed, in order to carry out audits of technical execution and quality.
Contractor shall give seven (7) days notice to the Vendor/Subcontractor of its intention to carry out a
scheduled Contractor audit, giving at least details of the audit subject, documents and procedures,
Vendor/Subcontractor personnel to be involved, Contractor personnel to be involved, expected duration of
the audit.
In case nominated Vendor / Subcontractor involved Process owner/s will not be in the position to attend
planned Audit at the agreed date, same organization will need to identify a competent and aware
replacement. Only in case of major and motivated reasons contractor will re-schedule their Audit to comply
with Vendor / Subcontractor request.
In case the Purchase Order or Subcontract provides that a Resident Inspector (or a Team of Inspectors) is
required to be present at the Vendor/Subcontractor premises, the latter shall provide adequate office facilities
in this respect without any additional costs to Contractor.
Extent of Vendor/Subcontractor surveillance shall be indicated in the respective Quality Control Plan marked-
up and approved by Contractor, as per section 6.1.
Vendor/Subcontractor shall manage, audit and assess all activities and phases of the Supply or the Work so
as to ensure performance in accordance with the quality requirements of this document and the approved
Quality Control Plan, included the activities subcontracted.
Vendor/Subcontractor shall maintain a fully operational Project Auditing System in place, complete with
Project Audit Plan (at least for internal audits system) and will implement on a regular basis.
Contractor will ensure by mean of inspections and Audit that Vendor/Subcontractor has implemented his own
Audit Plan, and review relevant Audit results.
Vendor/Subcontractor shall maintain a summary log of all Non Conformities and Corrective Action Requests
raised during Internal and External audits.
8 DOCUMENTS TO BE SUBMITTED
The following lists of documents shall constitute a minimum set of Quality Documents to be submitted with
the Bid (column A) and upon the Purchase Order or Contract award (column B):
COLUMN A COLUMN B
BID ORDER OR CONTRACT AWARD
Documents to be provided with the bid Documents to be provided within 15 calendar days after
Purchase Order or Subcontract date or other agreed date
Letter of exceptions to specified Quality Requirements Detailed Quality Control Plan(s) including applicable
(if necessary) standard forms and quality records
Company Organization Chart, showing QA/QC Detailed scope of supply or work for each Tier-
organization and names Vendor/Subcontractors (Procurement Plan)
In case of non certified Quality Management System: Document Progress Register (DPR)
Typical Quality Control Plan / Inspection and Test Plan Project Organization Chart related to the specific
Scope of Work clearly showing the names of the key
functions, with particular care to Quality Related ones,
along with relevant reporting and communication lines.
List of applicable Quality Control procedures Planning of Design Control Activities applicable to the
subcontracted Scope of Work as per Engineering
Activity Control Matrix
Depending on the criticality of the Supply or the Work, some more documentation could be requested within
the Purchase Order or the Contract.
At the end of the supply the Vendor/Subcontractor shall provide the as-built documentation, including
manuals and certificates, as specified but not limited to the sections 4.3.3 and 4.3.4 of the present
specification (see also Attachment A).
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9 ATTACHMENTS
Attachment A – Sample of As-Built Dossier Index
DEFINITIONS
ABBREVIATIONS
REFERENCES
CONTRACTUAL DOCUMENTATION
CHANGE ORDERS
ORGANIZATION CHART
MINUTES OF MEETINGS
RISK REGISTER
PROCUREMENT DOCUMENTATION
PACKING LIST
DESIGN/ENGINEERING
DATA SHEETS
DRAWINGS
TECHNICAL SPECIFICATIONS
CALCULATIONS
EQUIPMENT LIST
TECHNICAL QUERIES
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PRODUCTION
PRODUCTION PLAN
SHOP DRAWINGS
QUALITY ASSURANCE
PROCEDURES
QUALITY CONTROL
WELDING BOOK
NDT BOOK
PUNCH LIST
HSE
HSE PLANNING
HSE TRAINING PLAN
PROCEDURES
PERSONNEL CERTIFICATES
PERSONAL PROTECTIVE EQUIPMENT LIST
HSE STUDIES
STATISTICS
RISK ASSESSMENTS