FIN 012: CREDIT AND COLLECTION

TEACHERS GUIDE SHEET #14

Name: _________________________________________________________________ Class number: _______

Section: ____________ Schedule: _______________________________________ Date: _______________

Lesson title: Case Study #1 Materials:

Lesson Objectives: SAS
At the end of this session, I will be able to: Pen
1. Familiarize the different steps in solving a case; References:
2. Apply the steps in solving a case and apply the knowledge I
learned from the previous modules

Productivity Tip:
"Things work out best for those who make the best of how things work out." --John
Wooden

A. LESSON PREVIEW/REVIEW
1) Introduction (2 mins)
Hi! Welcome to another session for credit and collection, I hope you are all doing well. How do you find
our first 5 days of thi subject? I hope you’re enjoying it and I know you are learning.

For todays session, we will be solving a case study that is related to our previous topics. In answering
the case, you may apply the different principles that we had discussed during our previous lessons.
There are also guide questions for you to easily answer the case study. This will foster application of
what you have learned during the past sessions and on how well you understand our topics.

Read the Case very well.

2) Activity 1: What I Know Chart, part 1 (3 mins)

What I Know Questions: What I Learned

1. What is a Case Study?

2. How do you Answer Case

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 FIN 012: CREDIT AND COLLECTION
TEACHERS GUIDE SHEET #14

Name: _________________________________________________________________ Class number: _______

Section: ____________ Schedule: _______________________________________ Date: _______________

Studies?

3. Are there steps in aswering case

studies?

B.MAIN LESSON
1) Activity 2: Content Notes (13 mins)

LO 1: THE DIFFERENT STEPS IN SOLVING A CASE

1. Introduction – Write an introduction where you identify the key problem and make a summary of the thesis
statement in 1 or 2 sentences.

2. Identify the problem. For example, sources of competitive advantages of Zara or the inability of McDonald’s
to provide a stable rise in profits.

3. Think about the underlying causes of the problem. Problems can vary from a poor supply chain structure to
an incorrect market positioning strategy.

4. Make an outline. This will help identify the main points when writing a case study.

5. Examine cause-and-effect relations. Try to explain why the problem occurred and which actions led to the
reason for this problem.

6. Formulate possible solutions to the problem. Think about how you would solve this problem and what
actions you would undertake to eliminate the impact of negative circumstances.

LO 2:APPLY THE STEPS IN SOLVING A CASE AND APPLY THE KNOWLEDGE I LEARNED FROM THE PREVIOUS
MODULES

Christine – The CEO

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 FIN 012: CREDIT AND COLLECTION
TEACHERS GUIDE SHEET #14

Name: _________________________________________________________________ Class number: _______

Section: ____________ Schedule: _______________________________________ Date: _______________

Christine ran a successful company providing websites and computer software which won many awards within
the computer industry. However, the company was dissolved due to a lack of commitment from other
directors. Christine decided to continue in business as a sole trader.

She took out business loans, which were taken out to fund ongoing trading and cover her employees wages.
Cash flow was poor however there was the prospect of large contracts being awarded and so Chris was not
unduly worried. Unfortunately one very large contract was badly quoted for which meant that the business
incurred a significant loss on this deal.

Christine was forced to make some staff redundant as she could no longer afford the wages, although some
had to be retained as they were necessary to complete the unprofitable contract. It was at this point that the
Inland Revenue presented a petition for bankruptcy.

Bankruptcy would severely affect Christine’s ability to continue in business as contracts are of a long duration
and she would need to be able to take deposits. It is an offence for an undischarged bankrupt to take credit
(definition includes deposits) without disclosing the fact that he is an undischarged bankrupt. This would not
have helped her business as most of the contracts were with large financial institutions. It was at this point she
was recommended to contact us for an alternative solution.

Activity 3: Guide to answer the case

I. Introduction

II. Identify the problem

III. Think about the underlying causes of the problem

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 FIN 012: CREDIT AND COLLECTION
TEACHERS GUIDE SHEET #14

Name: _________________________________________________________________ Class number: _______

Section: ____________ Schedule: _______________________________________ Date: _______________

IV. Make an outline

V. Examine cause-and-effect relations

VI. Formulate possible solutions to the problem

Activity 4: What I Know Chart, part 2 (2 mins)

What I Know Questions: What I Learned

1. What is a Case Study?

2. How do you Answer Case

Studies?

3. Are there steps in aswering case

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 FIN 012: CREDIT AND COLLECTION
TEACHERS GUIDE SHEET #14

Name: _________________________________________________________________ Class number: _______

Section: ____________ Schedule: _______________________________________ Date: _______________

studies?

C. LESSON WRAP-UP
1) Activity 5: Thinking about Learning (5 mins)
In this part of the module, we will track your progress on how well you are doing in this subject module.
You can highlight the number of module that you had already finished.

1. How do you feel about the learning today?

2. Have you applied all the concepts and learnings you have learned in the past modules in this case?

Scoring Rubric for the Case

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 FIN 012: CREDIT AND COLLECTION
TEACHERS GUIDE SHEET #14

Name: _________________________________________________________________ Class number: _______

Section: ____________ Schedule: _______________________________________ Date: _______________

Introduction is attention-getting, lays out the problem well. 5

Properly identified the problem of the case 10 Content

Presentation contains accurate information. 10 (45

points)
There is an obvious conclusion and formulation of solutions to the 10
problem

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