SALES LETTER

August 31, 1999

MR. HENRY STANLEY

Expeditions Unlimited
Bakerfield Avenue
Springfield

Dear Mr. Stanley:

It is our pleasure to introduce to you the Canon ES33-II, the Personal Daisywheel
typewriter designed specifically for various tasks: correspondence document, recipe,
personal record, and more.

The Canon ES33-II has a host of easy-to-use features which make everyday typing
lot easier. Like the 16KB Test and Phrase Memory that stores an entire document as well as
often used names, addresses and lightly titles. It’s the highest in its class.

It has a Full-Line Correction Memory that makes correction very easy. It’s
Search/Replace and Word or Character Delete features can edit stored documents.

A 56,000 Word Spelling Checker/Corrector lets you to spelling mistakes. In addition

to this, the Canon ES33-II has a 300-Word User’s Dictionary that you create with special
words and names.

This lightweight, compact daisywheel typewriter can also do bold, underline, set up
page and typing formats with its Pitch and Line Spacing feature. And no matter how many
copies you are making, you get clean, clear impressions all the way to the last sheet. All
these with simple keystrokes that make everyday typing convenient and simple.

Call us up for more information about the Canon-ES33-II. Better yet, visit our Canon
Dealers now.

Sincerely yours,

DENNISSE RAVEN
Sales Manager
 LETTER OF INQUIRY

1102 West 30th

Lawrence, KS 66321
August 4, 19XX

DR. MARIA GOMEZ-SALINAS

Director of the Diabetes Clinic
St. David's Hospital
1000 Greenberg Lane
Wichita, KS 66780

Dear Dr. Gomez-Salinas:

I am writing you in hopes of finding out more about how the new Glucoscan II
blood glucose monitoring system, which a representative at Lifescan informed me that
your clinic is currently using.

Originally, I saw Lifescan's advertisement of this new device in the January 19XX
issue of Diabetes Forecast and became very interested in it. I wrote the company and got
much useful information, but was recommended to write several current users of the
system as well.

For a technical report that I am writing for a technical writing class at Johnson
County Junior College, I need some help with the following questions:

1. How often does the Glucoscan II need to be calibrated in practical, everyday use
conditions?
2. How accurate is the Glucoscan II compared to other similar systems that your
patients have used?
3. What problems do your patients experience with this new device?

The Lifescan representative indicated that your clinic is one the leaders in
implementing new technology for diabetics, and therefore I am eager to hear from you. In
the report I will acknowledge your contributions, and I will send you a copy of the
completed report if you wish.

Thank you for your time, and I hope to hear from you soon.

Sincerely,

Anita Teller
Student, Medical Technology
Johnson County Junior College
 LETTER OF ACKNOWLEDGEMENT

December 1, 2009

JAMES JONES
Washington Street
(123) 444-2222

Dear Mr. Jones:

I am extending my appreciation for your remarks that our article is really helpful.
Your letter has already reached the author and certainly you will also hear from her soon.

I am very glad to know that you have support our article and hopefully you will
continue to read our following articles.

If there are any more comments or suggestions in the future please let us know.

Our circulation is essential and we are proud that you belong in our family of
readers.

Very truly,

ABC magazine
 LETTER OF ORDER

December 5, 2009

JENNY LEE
MGT Marketing
123 Pakistan Street

Dear Mrs. Lee:

Enclosed with this letter is a money order for two thousand one hundred and fifty
(2,150) in return please delivered me the following items:

 10 Coke
 10 Sprite
 10 Pepsi
 5 Pineapple Juice
 15 Orange Juice
 13 Mango Juice
 11 Buko Juice
 7 SMB Beer
 15 Vodka
 15 Tanduay Rum
 15 Bacardi
 2 Blue Curacao

Please send it on this address: 7th Heaven Bar Club, 542 Aguinaldo High Way
Dasmariñ as, Cavite.

We shall appreciate your shipping these goods so that they will reach us not later than
December 9, 2009 

Thank you for your patronage.

Very truly yours,

Wency Cardenas
 LETTER OF ACKNOWLEDGEMENT TO LETTER OF ORDER

December 5, 2009

WENCY CARDENAS
Manager
7th Heaven Bar Club
542 Aguinaldo High Way
Dasmariñ as, Cavite

Dear Mr. Cardenas:

We are in receipt of your order as contained in the attached purchase order form.
We confirm acceptance on said order subject only to the following exceptions:

 11 Buko Juice
 15 Vodka

On exceptions noted, we shall assume you agree to same unless objection is received
within ten days of receipt of this notice.

Thank you for your patronage.

Very truly yours,

Jenny Lee
MGT Marketing
123 Pakistan Street
 LETTER OF COMPLAINT

August 12, 2002

MR. EDUARDO REYES

PIP Enterprise

Dear Mr. Reyes:

One week ago, August 06, I ordered thirty lamp shades, my order No. 1452A, and
your invoice No. 1245.  The shipment arrived yesterday, presumably in fulfillment of my
specifications.

The entire lot us unsatisfactory.  The color is not as specified; the material is of
inferior quality; and the shades are not even all of the same size.  Some of them also have
defects that are glaringly visible.

I am returning the entire order by express, collect, and shall expect to receive the
correct items merchandise at your earliest convenience.

Sincerely,

Michelle Ortega
 LETTER OF ADJUSTMENT

The Warehouse Club

Marcos Highway
Cainta, Rizal
June 18, 2009

Dear Mr. Castro:

When we shipped you order the day after we got your letter of May 15, we
calculated that you would receive the goods two or three days before the opening of your
store. We are really sorry that the goods reached you after the opening. Yes, we understand
your feeling of embarrassment and the loss you suffered as a consequence.

We investigate immediately the cause of the delay and we found out that the SS
MARU had to undergo some repairs. As we were not notified that the ship would not leave
for its destination till three days after the original schedule, we were unable to make other
shipping arrangements.

The management of SS MARU has been informed of the incident so that in the future,
they can take the necessary step to avoid similar inconveniences. You will receive a letter
from them to explain the delay.

Out accounting department has been instructed to prepare a check amounting to

10% discount on the goods you ordered. We hope that the amount will help you minimize
your loss.

Truly yours,

Gerard Salcedo
General Manager
 LETTER OF DISCUSSION

July 5, 2008

7 Greenway Court 
Eugene, OR 97401
503-555-0303
Ms. Deanna Kindig

Dell, Inc.
One Dell Way
Round Rock, TX 78682

Dear Ms. Kindig,

My varied customer service and training experience, along with my extensive

educational background, make me an ideal candidate for the corporate trainer position
posted in your career center.

Much of my previous work experience has been in customer service, and the tools
and techniques I have learned from this industry apply directly to the skills corporate
trainers need -- the skills you seek -- speaking effectively, facilitating group discussion,
solving problems, developing rapport, organizing, meeting goals, and managing groups.

My extensive educational background -- a bachelor's degree in marketing, with

minors in human resources and communications, and postgraduate work in teaching and
counseling -- will help me add new perspectives and ideas to your department.

I know I can be a key player on your training team, and I would like the chance to
prove that to you. Per your request, an acceptable salary range for this job, based on the
description and my research, is $45,000-$50,000, not including benefits or supplements.
My requirement is flexible and negotiable, depending on such factors as additional benefits,
faster salary reviews, and increased advancement opportunities.

Thank you for your time and consideration.

Sincerely,

John Oakley
 LETTER OF APPLICATION

September 30, 2009

Mr. Rovin Chin

Manager
2/F David Building, 561 Shaw Boulevard
Mandaluyong City

Dear Mr. Chin,

I have read in job finder magazine that your company is presently hiring for the
executive baker position and I am very interested to take the opportunity that you offer. I
believe that I meet your requirements for the job.

I am presently 24 years old, 5’2 tall finished in Bachelor of Science in Hotel and
Restaurant Management at the International School for Hotel and Restaurant Management.

I have experience eleven Restaurant tours in my college day and have taken two
OJT’s in Manila for two months and Singapore for seven months as catering and bartending
crew. I have passed 6 assessments in TESDA and have also studied there for commercial
cooking for 3 months. And I also experienced to work in a 5 star hotel for 5½ years and
always do the best to finish the job right and in standard and awarded as crew of the
month. I have gained many certificates and awards under culinary department and have
experiences many competitions for baking and cooking. I believe that I can use my skills in
the job vacancy that you advertised.

Resume is attached with this letter and anytime including other details of my
experience and special field and anytime I am always ready on the schedule of interview
that you will set. My contact detail is 09184332599 / (046)4408129.

Sincerely Yours,

Paola C. Quintos
Applicant
 SALES LETTER

25th October 2006 

Mr. Joe Black

Chief Accountant, 
Brookes Accountants, 
24 Driveways, 
Liverpool

Dear Mr. Black: 

Are you experiencing problems with calculating tax returns for your clients? Does
your company sometimes find that the work is overwhelming? Avenue Software has the
solution for you.  

Our team of software programmers and tax specialists has designed a new program
that will help ease the workload you are experiencing. Our software will help you keep
records and update them online while allowing your clients to view and make appropriate
changes. Calculations can be done in a matter of minutes using this novel software.  

If you want to reduce your current workload, visit us at our website for a free
demonstration at www. avenuesoftware .com.  

Yours truly, 

Bernard Keppler, 
Marketing Manager, 
Avenue Software
 LETTER OF INQUIRY

Batangas State
University
Batangas City
February 02, 2007
Powder Coating Department
HOOVEN Philippines, Inc.
7th Floor Strata Bldg.
Mandaluyong

Attention: Mr. Harvey Henderson, Manager, Powder Coating Department

Dear Sir:

Subject: Fluorocarbon Coating of Structural Aluminum Materials

Due to my desire to accomplish my research paper to be submitted on February 16,

2007, I write this letter to ask for a brochure and illustrations about Fluorocarbon Coating
of Structural Aluminum Materials. With that brochure and illustration, I can gather such
pertinent data that I need regarding on that topic.

I appreciate your response about this matter.

Very Truly Yours,

Marvin O. Gonda
Sophomore,
Civil Engineering
 LETTER OF ACKNOWLEDGEMENT TO LETTER OF INQUIRY

Powder Coating Department

HOOVEN Philippines, Inc.
7th Floor Strata Bldg.
Mandaluyong
February 09, 2007

To Whom It May Concern:

Upon receiving your letter, I am glad that our company serves as an aid to your
research paper. I have a complete portfolio of the Fluorocarbon Coating of Structural
Aluminum Materials that you are
searching with.

A process called fluorination in which atoms of hydrogen in hydrogen carbons are

replaced with fluorine atoms makes fluorocarbons. The resulting carbon-fluorine bonds
are extremely strong and fluorocarbons are usually very stable, inert and resistant to high
temperature. They can be used in coating pans and other cooking utensils to make them
non-stick.

Enclose are two brochures that you are requesting. However, I am sorry of being
unable to provide illustrations because of their in availability.

Hoping for a good outcome of your research paper.

Sincerely Yours,

Harvey Henderson
Manager

KHM/hh
Encl: (2) brochures
 LETTER OF ORDER

August 3, 2004

Mrs. Erlinda Ramos

MGT Marketing
Abucay, Bataan

Dear Mrs. Ramos:

Enclosed is a money order for two hundred dollar ($200) in return for which please
send me by parcel post:

1 piece bathing suit, navy blue and white, size 33, No. H61 – $60.00
1 pair of white canvas tennis shoes, crepe soles, size 4, C width – $40.00
1 Tilden tennis rocket, green and white trim, green strings, wt. 13 oz., handle 4 inches –
$45.00
1 grey sweater, V-neck, size 28, No. B25 – $55.00

Please send these articles within five days.

Very truly yours,

Mr. Roderick Santos

 LETTER OF ACKNOWLEDGEMENT TO LETTER OF ORDER

December 5, 2009

Mr. Roderick Santos

Costumer
Almazan Trading 211
Rizal St., Laoag City

Dear Mr. Santos:

We are in receipt of your order as contained in the attached purchase order form.
We confirm acceptance on said order subject only to the following exceptions:

 1 grey sweater, V-neck, size 28, No. B25 – $55.00

On exceptions noted, we shall assume you agree to same unless objection is received
within ten days of receipt of this notice.

Thank you for your patronage.

Very truly yours,

Erlinda Ramos
MGT Marketing
Abucay, Bataan
 LETTER OF COMPLAINT

June 30, 2004

65 Market Street
Val Haven, CT 95135

Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435

Dear Sir or Madam:

I have recently ordered a new pair of soccer cleats (item #6542951) from your
website on June 21. I received the order on June 26. Unfortunately, when I opened it I saw
that the cleats were used. The cleats had dirt all over it and there was a small tear in front
of the part where the left toe would go. My order number is AF26168156.

To resolve the problem, I would like you to credit my account for the amount
charged for my cleats, I have already went out and bought a new pair of cleats at my local
sporting goods store so sending another would result in me having two pairs of the same
cleats.

Thank you for taking the time to read this letter. I have been a satisfied customer of
your company for many years and this is the first time I have encountered a problem. If you
need to contact me, you can reach me at (555) 555-5555.

Sincerely,

Ken Thomas
 LETTER OF ADJUSTMENT

                
Your Style Fashions
Unit 54321
Tai Po Industrial Estate
New Territories
Dear Sirs:

Re: Your Complaint

I would like to apologise for the error made by our company in supplying your order
number 9857/E dated 28 July 2010.

You ordered 100 size-36 dresses (model no. 134) and our dispatch office sent only
10. This was due to an invoicing mistake.
You also informed us that the colour of the dresses that you did receive was not consistent.
You said that the colours of different dresses were slightly different shades of red, some
being more of an orange colour. You also said that one of the dresses had two different
shades, with the arms being lighter than the skirt.

We have told our clerk be more careful with invoicing. We have also complained to
the factory about the colours.
We have dispatched 100 new garments by express courier. They should arrive by
Thursday, 2 September 2010.

To show our goodwill, we would like to offer you a 20% discount on your next order
with us.

We look forward to receiving your further orders, and assure you that they will be
filled promptly.

Yours sincerely,

Alice Chee
The Distributions Manager
 LETTER OF DISCUSSION

Deloitte Touche Tohmatsu

2 New Street Square
London EC4A 3BZ

United Kingdom
Tel: +44 (0) 20 7936 3000
Fax: +44 (0) 20 7583 1198
www.deloitte.com

Direct: +44 20 7007 0907

Direct Fax: +44 20 7007 0158
kwild@deloitte.co.uk

Sir David Tweedie

Chairman
International Accounting Standards Board
30 Cannon Street
London
United Kingdom
EC4M 6XH

Email: commentletters@iasb.org
29 September 2008

Dear Sir David:

Discussion Paper Preliminary Views on an improved Conceptual Framework for

Financial Reporting – The Reporting Entity

Deloitte Touche Tohmatsu is pleased to respond to the International Accounting

Standards Board’s (the IASB’s) Discussion Paper Preliminary Views on an improved
Conceptual Framework for Financial Reporting – The Reporting Entity (referred to as the
‘discussion paper’ or ‘DP’).

We agree with, and support, the majority of the proposals made by the Board in this
DP. We conceptually agree with the proposed definition for a reporting entity and support
the proposal to keep the definition broad. However, we believe that the broadness of the
definition should be supplemented by more discussion on why it is important to define the
concept of what constitutes a reporting entity. Similarly, while we concur that control
should be defined at the conceptual level and that the controlling model should be used to
define entities to be included within consolidated financial statements, we suggest that the
Board expands its discussion on the matter and clarifies certain aspects. One of the key
aspects of the controlling model that needs to be clarified at the conceptual level is whether
consolidation is appropriate when an entity (the investor) controls at the present time
another entity (the investee) or whether it is appropriate when the investor has the ability
to obtain control, at present, over the investee. The ambiguity is evidenced by the fact that,
on the one hand, the DP defines control has “having the ability to determine...” while on the
other hand it indicates in paragraph 154 that “the ability to take control” does not translate
in having control at the present time.

Finally, we agree that there is a need to allow the preparation of general purpose
“group” financial statements in certain circumstances not captured by the controlling entity
model. However, we believe that the common control model fails to capture all of these
circumstances and we find that the restriction on the preparation of combined financial
statements contradictory to the principle of allowing for a broad definition of a reporting
entity.

Our detailed comments and answers to your questions on the DP are included in the
Appendix to this letter.

If you have any questions concerning our comments, please contact Ken Wild in
London at +44 (0)20 7007 0907.

Yours sincerely,

Ken Wild
Global IFRS Leader
 LETTER OF APPLICATION

64 Azure Street, Concepcion Dos

Marikina City, 1811
March 4, 2007

Mr. Eduardo Delgado

Manager
Rm. 408, Solanie Hotel
1811 Leon Guinto Street
Ermita, Manila

Dear Mr. Delgado:

Having heard that there is an excited vacancy for Sales Manager, I am interested to
join at your established organization and a copy of my curriculum vitae is enclosed.

I am currently working as a Sales Executive and completely have previous

background at Sales Department in one of Asia chain resort. With impeccable standards of
hotel and villa experience, have an excellent eye for detail and the ability to bring out the
best in your team.

Though it would be my third experience in the hospitality industry, the kind of work
in which your consulate is engaged particularly interests me and I would welcome the
opportunity to join your excellent company.

I shall be pleased to provide any further information you may need and hope I may
be given the opportunity of an interview

Sincerely Yours,

Rolando Santos
Applicant
Announcement Memorandum
Office Memo – Submission of List Needed Faculty
Posted under: Memorandum by admin

SUBMISSION OF LIST OF NEEDED FACULTY

FOR FIRST SEMESTER, AY 2001-2002

May 12, 2001

To:  Vice President of Academic Affairs (Abucay Campus)

Campus Directors
Associate Directors Academic Affairs
Dean of Various Institutes / Institute Coordinators

In preparation for the opening of the First Semester come on June 19, 2001, the
undersigned is requesting you to submit the list of needed instructors in your respective
institutes on or before June 03, 2001.  Kindly specify the nature of the possible
appointment (Full time/Part time) and the subjects to be taught by each instructor.

For your information, guidance and compliance.

Rebecca H. Manansala
Vice-President
Request Memorandum
Memo – Request Installation of COBOL
Posted under: Memorandum by admin

Date: January 15, 2000

To:  Regie Cheng
From: Delfin Pascual
Re: COBOL in new lab

I would like to request that COBOL be installed in the new lab.  We have recently acquired
the software via an academic grant.

This should be ready for the semester since we are planning to use the product for 8
programming classes, including several sections of 331, 334 and 335
Survey Memorandum
MTPE SURVEY MEMORANDUM MEMORANDUM

TO: Jeff Hofgard, Peter Backlund, Thomas Houlihan

FROM: Scott Pace

DATE: February 2, 1998

SUBJECT: POTENTIAL REQUIREMENTS FOR REMOTE SENSING DATA FROM

COMMERCIAL SOURCES FOR SCIENTIFIC APPLICATIONS

COPIES: Distribution (see attached list)

NASA’s Science Data Buy (SDB) program may be a potentially effective means of
acquiring commercial remote sensing data and information in support of NASA’s Mission to
Planet Earth (MTPE). In addition to NASA’s science objectives, the acquired data and
information may be of benefit to non-NASA government agencies.

As part of a study for OSTP, U.S. government civil agencies were invited to provided
comments and suggestions on data requirements that might be provided through the MTPE
Science Data Buy. The purpose of the survey was to identify areas where data from the
MTPE Science Data Buy may be of greatest utility to scientists outside of the traditional
MTPE research program. Examples of information provided on existing and
potential agency requirements included:

 Geographic area of interest (e.g., areas within 50 miles of the U.S. eastern coast)
 Type(s) of data (e.g., orthorectified imagery, DEMs, population densities)
 Frequency of coverage (e.g., annual, weekly)
 Geodetic accuracy (e.g., within 10 meters)
 Spatial resolution (e.g., sufficient for derivation of NDVI)
 Radiometric resolution (e.g., 8-bit dynamic range)
 Elevation accuracy (e.g., 2 meter resolution on 10 meter grid).

A summary of all responses is included in an attachment to this memo. The primary

applications discussed were in the United States (as might be expected) and focused on
supporting agency missions (e.g., agriculture, land use, coastal conditions). In general, the
most common requirement was for orthorectified multispectral imagery. Revisit times
varied from 223 daily to every five years, with most requirements for monthly or annual
data. While spatial resolution requirements varied from about 1-250 meters, geodetic
accuracy requirements clustered to within 5 -10 meters. Elevation accuracy requirements
were less common, but were often required to be under 5 meters resolution when stated.
Radiometric resolution requirements were almost always for an 8-bit dynamic range with
an occasional requirement for 10 bits.
 Responses were received from both government agencies and nongovernment
organizations such as universities and an Indian Tribe. While non-government
organizations were not solicited directly, their responses are included as an example of the
potentially wide range of uses that NASA SDB program may enable.

U.S. government: U.S. Department of Agriculture, NOAA, NIST, NASA, and EPA

Non-USG: Upper Midwest Aerospace Consortium, Nisqually Indian Tribe, Indiana

University, Jet Propulsion Laboratory

It should be emphasized that agencies were asked for data requirements irrespective of
budget constraints. That is, they were asked to specify data they would like to have from
the SDB if it were available at no charge.

I deeply appreciate the time and effort all the respondents put into the survey. The
results will certainly enhance the study for OSTP and will hopefully be of use to NASA and
other agencies as well.

Attachments:
Distribution List
Response matrix
Proposal Memorandum
MEMORANDUM

To: Jay Crosson, Senior Vice President, Human Resources

From: Kelly Ratajczak, Intern, Purchasing Department
Subject: Proposal to Add a Wellness Program
Date: April 24, 2010

Health care costs are rising. In the long run, implementing a wellness program in our
corporate culture will decrease the company’s health care costs.

Research indicates that nearly 70% of health care costs are from common illnesses related
to high blood pressure, overweight, and lack of exercise, high cholesterol, stress, poor
nutrition, and other preventable health issues (Hall, 2006). Health care costs are a major
expense for most businesses, and they do not reflect costs due to the loss of productivity or
absenteeism. A wellness program would address most, if not all, of these health care issues
and related costs.

Benefits of Healthier Employees

Not only would a wellness program substantially reduce costs associated with employee
health care, but our company would prosper through many other benefits. Businesses that
have wellness programs show a lower cost in production, fewer sick days, and healthier
employees (“Workplace Health,” 2006). Our healthier employees will help to cut not only
our production and absenteeism costs but also potential costs such as higher turnover
because of low employee morale.

Implementing the Program

Implementing a good wellness program means making small changes to the work
environment, starting with a series of information sessions. Simple changes to our work
environment should include healthier food selections in vending machines and in the
employee cafeteria. A smoke free environment, inside and outside the building, could be a
new company policy. An important step is to educate our employees through information
seminars and provide health care guides and pamphlets for work and home. In addition,
the human resources department could expand the current employee assistance program
by developing online materials that help employees and their families to assess their
individual health goals.

Each health program is different in its own way, and there are a variety of programs that
can be designed to meet the needs of our individual employees. Some programs that are
becoming increasingly popular in the workplace are the following (“Workplace Health,”
2006):

• health promotion programs

• subsidized health club membership
• return-to-work programs
• health-risk appraisals and screenings

Obstacles: Individual and Financial

The largest barrier in a wellness program is changing the habits and behaviors of our
employees. Various incentives such as monetary bonuses, vacation days, merchandise
rewards, recognition, and appreciation help to instill new habits and attitudes. Providing a
healthy environment and including family in certain programs also help to encourage
healthier choices and behaviors (Hall, 2006).

The costs of incorporating a wellness program will be far less than rising costs associated
with health care in the long run. An employee’s sense of recognition, appreciation, or
accomplishment is an incentive that has relatively low or no costs. The owner of Natural
Ovens Bakery, Paul Sitt, has stated that his company gained financially after providing
programs including free healthy lunches for employees (Springer, 2005). Sitt said he
believes that higher morale and keeping valuable employees have helped his business
tremendously.

It is important that our company be healthy in every way possible. Research shows that
41% of businesses already have some type of wellness program in progress and that 32%
will incorporate programs within the next year (“Workplace Health,” 2006). Our company
should always be ahead of our competitors. I want to thank you for your time and I look
forward to discussing this proposal with you further next week.

References

Hall, B. (2006). Good health pays off! Fundamentals of health promotion incentives. Journal
of Deferred Compensation 11(2), 16-26. Retrieved April 17, 2006, from ProQuest database
(975606661).

Springer, D. (2005, October 28). Key to business success? La Crosse Tribune. Retrieved April
17, 2006, from ProQuest database (920557951).

White, M. (2005). The cost-benefit of well employees. Harvard Business Review, 83(12), 22.
Retrieved April 17, 2006, from ProQuest database (930371701).

Workplace health and productivity programs lower absenteeism, costs. (2006). IOMA’s
report on managing benefit plans 6(2), 1-4. Retrieved April 17, 2006, from ProQuest
database (980950181).
Reminder Memorandum
Date: August 07, 2004
To: All Employees
From: Kathryn Perol
RE: Recycling Programs

Kathryn Corporation is currently doing a good job recycling. However, we could be

doing better – most of the trash that comes out of a facility like ours can be recycled. Our
recycling efforts are important because Cavite City must meet a State-mandated goal of
recycling 50% of its trash by the year 2000, or face fines of up to $10,000 per day. Since
businesses produce over 50% of the city’s waste, it is critical that we do our share to help
the City meet the recycling goal. Recycling has an additional benefit of reducing our waste
disposal expenses, which helps improve our bottom line. And of course, recycling helps
preserve natural resources – every ton of paper recycled saves 17 trees!

With this in mind, I would like to remind everyone of the recycling opportunities
available here at Kathryn Corporation. The enclosed flyer describes what can be recycled in
our company’s recycling program. I encourage you to read this information carefully and
actively participate in the program. In addition, employees can obtain a recycling container
for their work area by calling Paola Quintos at 431-1234 This person can also answer any
questions that you have regarding the recycling program.

With everyone’s participation, I am confident that we can do our part to help the
City’s recycling efforts. If you have any questions, please call Paola Quintos at 431-1234.

Thank you for your assistance and participation.

Instruction Memorandum
Sample Inter-Office Memorandum

Date: August 24, 2000

From: Credit Office

Subject: Retail Credit Sales Instruction

To: All route Salesmen

Please read carefully and keep for future reference.  Whenever a customer requests
the privilege of opening an account, or in anticipation of his doing so, the Salesman will
secure a Credit Application Card, Form C-800-B, which he will refer to his Foreman after he
has recommended the customer for credit.  A salesman should not, however, recommend
any customer for credit unless he has strong reason to believe that the customer is entitled
to such accommodations.

At the time of receiving the credit application, he should secure the complete and
detailed information called for on his blank, and in a tactful way explain to his customer
that our terms of credit are monthly, bills due and payable of the month following date of
purchase.  No credit account should be opened in the Route Salesman’s book until the
customer’s credit has been approved by the Sales Manager.

Any credit other than monthly, such as weekly, will be carried by the Route
Salesman.  However, if an account which a route salesman has authorized as a monthly
credit account wishes to pay weekly, there is no objection to this plan.  Failure to explain
our credit plan fully to the customer and to secure complete and accurate credit
information may result in delay in passing on the credit or it may cause a responsible
account to be refused credit.

Effective September 1, next, all charge accounts which are owing us more than one
month, will become C.O.D. automatically, unless otherwise approved by the Sales Manager.
Explaining a Procedure Memorandum

INTEROFFICE MEMO
To: Development Staff
From: Assistant Director of Advancement Services
Date: December 27, 2005
Subject: Electronic Stock Transfers

The following stock transfer procedure is for internal staff use. Please use the “Electronic
Stock Transfers Information FAX for Donors.doc” procedure form, which is slightly
different, to communicate this information directly to the donor.

Electronic Stock Transfer Steps

The following is the information needed to complete a stock gift to Temple University
electronically.

Broker: Brokerage Name

Address

Account Rep:
Name of Primary Account
Representative
Email address

Account Information:
DTC
Acct# AB123456-XYZ
Tax ID# 12-09876543
There are three generally acceptable ways to provide the above information. You should
choose the most appropriate method based on your (or donor) preference.
1. It can be given directly to the donor to pass on to their broker.
2. The DoD can provide the Assistant Director of Advancement Services, in the
Development Office, the constituent’s broker name, firm name, and phone
number and we will initiate the call.
3. The donor could instruct his/her broker to call the Development Office, at 215-
204-1001, for wiring instructions.

Regardless of the option selected above, it is important that the DoD provide the Assistant
Director of Advancement Services with the donor’s name, the quantity and name of
stock(s) being transferred before they are wired. This is extremely important because
Advancement Services contacts our broker and informs them of the expected transfer. If
this is not done we will have no way of knowing whose stock gift has arrived in our
account because the stock wiring message does not include the donor’s name or gift
purpose. Once the arrival of the stock is confirmed the gift can be processed.

When you are ready to have the donor’s broker wire the stock to Paine Webber you should
contact the Assistant Director of Advancement Services at x 1-2345 with the donor name,
type and number of shares of stock, and the designation or endowment agreement.
Confirming an Agreement Memorandum
CLIENT’S MEMORANDUM CONFIRMING OUR VERBAL AGREEMENT

Agreement Number: AA372/JE Date: 31/10/2005

This memorandum shall constitute a formal agreement between “The Client” and Piano
Plus. Under the terms of this agreement, Piano Plus agrees to the following conditions:

The Client: Kravell and Lomas Ltd

The Artist(s): Pianist – Nicholas Durcan

Event Date: Tuesday 27th and Thursday 29th December 2005

Venue: 12/F, Directors’ Suite, Atlantic House, 12 Wells Road,

London EC1A 2FG

Event Contact and Number: Paul Stevens, client (Landline No: 020 3728 3827)

Latest Arrival Time: 18.15 hours, ready for 18.45 hours

Performance Times: 18.45-21.00 hours, including breaks as necessary

Dress: Formal

The Artist to provide: All necessary equipment

“The Client” to provide: Light refreshments with soft drinks; well-tuned piano and stool;
somewhere to stow belongings, etc

Performance Details: To play cocktail music for background during reception

Fee: £200 Other Expenses: None

Please send us a non-refundable deposit of £40 (20% of the total booking fee)
within 14 days.
Please sign below confirming you have received and read our General Conditions.

Signed for/by: PIANO PLUS ………….………………………………… Date: ……………

Signed for/by: CLIENT ………….………………………………………... Date: ……………

PLEASE RETURN ONE COPY TO PIANO PLUS WITH YOUR DEPOSIT CHEQUE AND
KEEP THE OTHER FOR YOUR RECORDS
August 11, 2009

Mr. Jehan Ilagan

CEO President

Netgaming Company

Roxas Blvd, Pasay City

Subject: Business Marketing Partnership

Dear Mr. Ilagan,

Our company, the Cyberspace is writing to your company because we are planning to
launch a program we created called “Super Mario Bros” on August 12 2009. We are asking you for
an investment partnership with our company for the launching and continuous business sales
partnership.

1) What could be the effect on the marketing range of our business?

2) What could be the sales percentage of your company?
3) What kind of gaming program your company launched the most?

Cyberspace Company is very well appreciated to have business partnership with your
company and expect that we will give a very well concern to you. We are prompt to have your reply.

Sincerely Yours,

Paola C. Quintos

CEO President

Cyberspace Company