Timothy M Maciolek

Cell Phone: 414.241.7160

Home Phone: 414.384.0458
Email tm755078@westpost.net
2906 S 14th St. Milwaukee, Wisconsin, 53215

OBJECTIVE
Although with a new organization, I want to continue being a loyal, smart, flexi
ble, efficient, conscientious and effective key technical element that enhances
the performance and reputation of his company.
QUALIFICATIONS
Depth of experience: 22 years troubleshooting a large variety of equipment type
s, including: Windows PCs and Servers, Network Printers, Scanners, Digital and A
nalog Photocopiers, Digital Duplicators, Fax, Low-voltage cabling for Data, Voic
e and Audio and various others
Special Qualities: People skills, communication, compilation and presentation o
f data, and I grasp new information quickly-where some see "stereo instructions"
, I see an opportunity to master new technology
EXPERIENCE
Milwaukee Public Schools (1993-2010)
2008-2010 IT Support Technician at Pulaski High School-managing 700+ desktop and
notebook computers, nearly 100 printers and four servers (including hardware re
pairs and managing images, software, configuration and login scripts for buildin
g)
2007-2008 Field Service Support-PCs, Printers and other related equipment at 14
school sites and point-of-sale units at 25% of all schools in the district
2000-2007 Volunteered for Additional Assignments-planning, estimating and instal
ling PA, phone and data projects, compiled office equipment census and volume pr
ojections, created in-house maintenance agreements for copier equipment and pres
ented to in-house customers, organized, inventoried and projected parts usage in
our stockroom
1993-2007 Office Equipment Technician-serviced a territory of over 900 copier an
d duplicators in approximately 80 school sites
Service Technician, Gordon R. Rush, Inc. (1992-1993)
Serviced over 15 different brands, numerous models and types of office equipment
in a variety of customer locations
Field Service Technician, Fuchs Copy Systems (1988-1992)
Serviced 20+ models of Minolta copiers in customers' offices, achieving proficie
ncy on four of those through factory training and the remainder through independ
ent study
SUMMARY OF JOB-RELATED TRAINING
Altiris Deployment Solution
CompTIA A+ Concepts
Dell Certifications (Desktop, Notebook, Server, Storage, Blade Server, Printers)
Over 15 Copier/Duplicators (Mita, Minolta, Konica, Ricoh, Gestetner)
Class III/IV Asbestos training
Forklift Safety
EDUCATION
Computer Technology with Robotics, Technology Institute of Milwaukee (1988)
Graduated two-year program with honors
High School Diploma, Alexander Hamilton High School (1986)
Graduated with High Honors and several department awards