HUMAN RESOURCES & ORGANISATION Circular No.

: 342 /2021
DEVELOPMENT SECTION INDEX : STAFF - 32
HUMAN RESOURCES WING Date : 27.05.2021
HEAD OFFICE : BENGALURU AJ NA

Sub:Incentive Scheme for Capacity Building for Officers and Clerical Employees

The revised scheme guidelines are enumerated below and the same shall come into effect
from 01.04.2021. In terms of directions of RBI to Banks on Capacity Building, Bank has
identified specialized areas for certification by the staff manning critical positions.

Accordingly, all Officers discharging their duties in the following identified areas will have
to mandatorily obtain at least one CERTIFICATION relevant to their functional/work area,
preferably those identified by IBA & approved by RBI(under Group-III) and/or courses
additionally identified by the Bank (furnished in Group-II) within the timelines

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communicated from time to time.
Dealers, Mid-office Operations, Foreign Exchange
1 Treasury Operations 49 54 Operations
Credit Risk, Market Risk, Operational Risk, Enterprise-

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2 Risk Management wide Risk (EWIRM), Information Security, Liquidity Risk,
:3 Mid-office Operations
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3 Accounting Preparation of Financial Results, Audit Function
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Credit Appraisal, Rating, Monitoring, Credit

4 Credit Management
Administration
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Those Officer employees who fail to acquire the relevant certification within the
prescribed timelines shall be shifted out of such areas/functions.

Employees acquiring certifications in the above mentioned areas shall be considered for a
placement to such posts, based on the administrative needs.
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The salient features of the modified/revised “Incentive Scheme for Capacity Building for
Officers and Clerical Employees” is furnished in Annexure-I. The updated list of eligible
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courses under Group-I, Group-II & Group-III of the scheme is furnished in Annexures-II,
III and IV respectively. The format of „Letter of Undertaking‟ to be submitted by the
eligible employees is furnished in Annexure-V.
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The revised/modified Incentive Scheme for Capacity Building for Officers & Clerical
employees shall come into effect from 01.04.2021.

This is in supersession of all our earlier guidelines issued on the subject matter.

LVR PRASAD
CHIEF GENERAL MANAGER
*For examinations of courses/certifications for which result declared before 01.04.2021, the guidelines as applicable vide HO Cir
194/2020 shall prevail.”

TO BE CIRCULATED AMONGST ALL EMPLOYEES / BRANCHES / OFFICES

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 ANNEXURE-I TO HO CIR 342 /2021 DATED 27.05.2021

“INCENTIVE SCHEME FOR CAPACITY BUILDING FOR OFFICERS & CLERICAL EMPLOYEES”

1. All Officers / Clerical employees (including those on probation) are eligible under
the scheme and can undertake the courses listed under the Scheme.

2. Officers and Clerical employees desirous of taking up the courses may inform in
advance to respective HR Department (i.e., HOSA Section / PM Section, HR Wing/
HRM Section of respective CO / SA Section, Inspection Wing). However,
HR Departments shall not deny the reimbursement/incentive claims on the pretext
of employees not having informed them in advance. Pursuing the courses should
not come in the way of discharging their duties in the Bank. The permission for
Officers/Clerical employees to attend the classroom learning/training is subject to

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administrative exigencies.

3. Claims for reimbursement of course fee/incentives to be considered only if the

claim application is submitted to the respective processing office (CO/HO) within
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12 months from date of declaration of the results.

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4. Reimbursement/Cash Incentives shall be restricted to three (03) Courses/
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Certifications per Financial Year (Date of passing the exam shall be reckoned for
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the purpose). This restriction shall not apply to employees working in identified
critical areas, for acquiring Mandatory Certifications identified for such critical
areas.
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5. Upon successful completion of the courses under the scheme, the Officers /
Clerical employees are eligible for Cash Incentives and Fee Reimbursement as
under:

(a) Cash Incentive

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For successful completion of courses under:

Course Incentive per Course
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Group I INR. 6,000/-

Group II INR. 10,000/-
Group III INR. 15,000/-
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(b) Fee Reimbursement

Upon successful completion of each of the courses under the scheme, in addition
to the cash incentive payable as above, the Officers / Clerical employees are also
eligible for reimbursement towards Registration/Enrolment Fee, Tuition Fee,
Examination Fee and Class Room Learning/Training Fee (remitted to
University/Institute), as under:

(i) Subject to a maximum of Rs.50,000/- per course for courses under Group-I
and Group-II.
(ii) For mandatory courses under Group-III, fee reimbursement will be at
actuals.

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 (c) Further, in respect of MFM and MBA courses (other than MBA-Banking & Finance
and MBA-Finance) listed under Group-II of the scheme, the employee shall be
eligible for both reimbursement of fee and release of incentive only upon
scoring 60% or more marks.
CISA / CISM / CRISC / CSNPC / CSNFC / CISSP/ IS AUDIT / Financial Risk
Management [FRM] / Professional Risk Manager (PRMIA), ACS (ICSI), Chartered
Financial Analyst [CFA] Course etc are Group II & III courses. Fee component
consists of one time Membership Fee and Exam Fee. The same may be
reimbursed (in rupee equivalent as on date of payment of the fee) upon
submission of original fee paid receipts, subject to completion of all the
levels/parts of the course by scoring the minimum marks/grades as stipulated
by the institutes. Reimbursement of annual membership fee is subject to active
membership being mandatory to keep the certification in force.

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(d) Certain courses like CISA/CISM/CRISC/CISSP, etc. require an annual renewal
fee to keep their certifications in force/active. Further, courses like CSNPC
(CSXPC), CSNFC (CSXFC), etc., are valid for three years initially, thereafter
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requiring annual renewals as part of Continuous Professional Education (CPE).

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The respective HRM Section (CO)/Staff Admin Sections (HO) may consider
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reimbursement of such renewal/ membership fee on a case to case basis,
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provided the Bank is utilizing the services of the employee in roles where
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such qualification acquired is essential. Such cases shall be referred to HR

&OD Section, HR Wing for permission from the Chief General Manager/General
Manager, HR Wing. However, for such CPE/renewals /annual maintenance, no
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incentive shall be payable.

(e) Chartered Accountancy (ICAI) and Company Secretary (ICSI) courses have been
included under Group II of the Scheme. However, only those employees who
have completed articleship / practical training prior to joining the Bank and
upon successful completion of CA/CS course after joining Bank are eligible for
benefits as per the scheme. Fee reimbursement and incentive shall be released
upon successful completion of all the levels of the course by scoring the
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minimum pass scores / grades stipulated by the Institute.

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(f) Reimbursement claims of all Executives shall be processed by PM Section,

HR Wing.
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6. Employees can appear and acquire certification for CAIIB electives additionally and
the same shall be reimbursed at par with courses of Group-I.

7. Upon completion of either Life Insurance or General Insurance Certification,

Employees shall be eligible for incentive of Rs.3,000/- along with fee
reimbursement. If an employee has already completed either of the above courses
and availed the eligible incentive of Rs. 3000/-, and further obtains Composite
Insurance Certification, he/she shall be eligible for fee reimbursement and the
differential incentive which shall not exceed Rs. 3,000/-. In any case, the total
cash incentive paid to an employee for clearing Life Insurance, General Insurance
& Composite Insurance Certifications put together shall not exceed Rs. 6,000/-.

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 8. For such courses covered under Group I and II of the Scheme, where class room
learning/training is mandatory, the employee shall avail appropriate leave duly
obtaining prior sanction. He / She shall not be eligible for TA/HA etc., for
attending the same.

9. In case of courses covered under Group-III, the employee shall avail appropriate
leave duly obtaining prior sanction. The period of such classroom learning/training
shall be treated as one on ON-DUTY subject to successful completion of the
course. Employees shall be eligible for reimbursement of TA/HA etc., for attending
the same as per prevalent guidelines subject to completion of the course.

10. Reimbursement of fees/payment of cash incentives shall be subject to following:

(a) Completion of the Course within the time line set by the Institutes

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(b) Submission of the claim application along with a certified copy of the course
completion certificate, marks sheet, to respective HR Department.
(c) Successful completion of all levels/parts as per course syllabus
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11. Along with claim application, Employees shall submit a „Letter of Undertaking‟ to
serve the Bank for a minimum period as under, from the date of receipt of the
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Incentive / reimbursement of fee, failing which he/she will have to refund the
entire amount received (along with applicable taxes):
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(a) in respect of courses under Group-I & II : 02 years or till superannuation,

whichever is earlier
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(b) in respect of courses under Group-III : 03 years or till superannuation,

whichever is earlier
12. HR Departments shall maintain a register duly recording the full details of
payments/disbursements made as per the scheme and also update the relevant
details/qualifications/certifications in HRMS Package.

13. HR Departments shall submit the details of fee reimbursement/incentive paid

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under the Scheme for the period from 1st April to 31st March of every financial
year to HR &OD Section, HR Wing, by 15th April every year.
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The guidelines enumerated in this Circular shall come into effect from 01.04.2021
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 ANNEXURE - II TO HO CIR 342 /2021 DATED 27.05.2021

GROUP-I Courses

Institute
S.No Name of the Course offering the
Course
Diploma Courses
1. Diploma in Banking Technology
2. Diploma in International Banking & Finance
3. Advanced Wealth Management Course
4. Diploma in Retail Banking
Certificate Courses
5. Certificate in Anti-money Laundering [AML] / KYC
6. Certificate Examination in Customer Service and Banking Codes & Standards

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7. Certificate Examination for Debt Recovery Agents
8. Certificate Examination in Micro Finance
Indian Institute
9. Certificate Course in Digital Banking
49 54 of Banking and
Certificate course on Resolution of Stressed Assets with Special Emphasis on
10. Finance (IIB&F),

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Insolvency and Bankruptcy Code, 2016 for Bankers
Mumbai
11. Certificate Examination in Rural Banking (CAIIB Elective subject)
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12. Certificate Examination in Retail Banking (CAIIB Elective subject)
Certificate Examination in Human Resources Management (CAIIB Elective
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13.
subject)
14. Certificate Examination in Information Technology (CAIIB Elective subject)
15. Certificate Examination in Central Banking (CAIIB Elective subject)
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16. Certified Bank Trainer (Specialized Blended Certificate Course)

Certified Banking Compliance Professional (Specialized Blended Certificate
17.
Course)
18. Certificate Course in Ethics in Banking
19. Diploma in Management (DIM) IGNOU /
20. Post Graduate Diploma in Management (PGDIM) University
recognized by
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21. Post Graduate Diploma in Human Resources Management (PGDHRM)

University
22. Post Graduate Diploma in Operations Management (PGDOM) Grants
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23. Post Graduate Diploma in Marketing Management (PGDMM) Commission

24. Post Graduate Diploma in International Business Operations (PGDIBO) (UGC) /
Institutes
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recognized /
affiliated to All
India Council for
25. Post Graduate Diploma in Business Administration Technical
Education
(AICTE), IIMs,
IITs
Oracle Certification
26. (Certifications should be relevant to the area of work, recommended & ORACLE
forwarded by the Wing Heads of DIT/TOW/DBS/CO)
27. CISCO Certified Network Associate (CCNA) (R&S) Certification
CISCO
28. CISCO Certified Network Associate (CCNA) Security Certification

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 GROUP-I Courses (contd)

Institute offering
S.No Name of the Course
the Course
NISM Series V-A :Mutual Fund Distribution Certification Examination
29.
(earlier known as AMFI Mutual Fund Certification)
30. Certificate Course in NISM Series VI : DOCE Certification

NISM–Series-I: Currency Derivatives

31.
NISM Series-III-A: Securities Intermediaries Compliance (Non-Fund)
32. Certification Examination

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NISM-Series-IV: Interest Rate Derivatives NISM
33.

NISM–Series-VII: Securities Operations and Risk Management

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34.

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NISM-Series-VIII: Equity Derivatives Certificate Examination
35. :3
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NISM-Series-XIII: Common Derivatives Certificate Examination
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36.

NISM-Series-XVI: Commodity Derivatives Certificate Examination

37.
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IRDAI
38. Life Insurance Certification*
* Incentive
Rs.3,000/-
39. General Insurance Certification*
** Incentive
towards Life,
General and
Composite
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40. Composite Insurance Certification**

certifications
altogether shall not
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exceed Rs.6,000/-
41. Certificate Course in Foundations of Casualty Actuarial Science Insurance Institute
of India
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42. Fellow of Insurance Institute of India / Associate of Insurance Institute of India

43. Specialized Diploma in Casualty Actuarial Science
Financial Planning
44. Certified Financial Planner Certification Standards Board of
India (FPSBI)

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 ANNEXURE - III TO HO CIR 342 /2021 DATED 27.05.2021

GROUP- II Courses

S.No Name of the Course Institute offering the Course

ICWA (Cost Accountant) now known

The Institute of Cost & Works Accountants of India
1. as CMA (Cost Management
(ICWAI)
Accounting)

2. ICSI (Company Secretary) The Institute of Company Secretaries of India (ICSI)

Master of Business Administration
(MBA)disciplines other than MBA-
3.

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Banking & Finance and MBA- IGNOU / Any University recognized by University
Finance Grants Commission (UGC) / Institutes recognized/
Master of Financial Management affiliated to All India Council for Technical Education
4.
(MFM) 49 54 (AICTE), IIMs, IITs
Master of Computer Applications

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5.
(MCA)
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Certificate/Diploma/PG Diploma/PG
Degree courses on Business IGNOU / University recognised by UGC, IIMs, NIMIMS,
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6. Analytics / Business Analytics and ISB Hyderabad

Intelligence
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Mandatory Courses identified by our Bank as per Policy on Capacity Building

Mapped to
Institute offering the functional area
S.No Course Name
Course identified by
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RBI
Certificate in International Trade Finance Indian Institute of Banking
1.
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Examination Credit
and Finance (IIB&F),
2. Certificate Course on MSME Mumbai
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Credit
3. Project Finance Management IFMR
Accounting /
The Institute of Chartered Risk
4. Chartered Accountancy
Accountants of India [ICAI] Management /
Credit
Accounting /
Risk
The Institute of Chartered
5. IS Audit Management /
Accountants of India [ICAI]
Credit/Inspecti
on

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 Mapped to
Institute offering the functional area
S.No Course Name
Course identified by
RBI

6. MBA – Finance
IGNOU / University
7. MBA – Banking & Finance recognized by University
Grants Commission (UGC) /
Risk
Institutes recognized /
Management /
affiliated to All India
Credit
Post Graduate Diploma in Financial Council for Technical
8.
Management (PGDFM) Education (AICTE), IIMs,
IITs

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Certified Information Systems Security
9. 49 54 (ISC)2
Professional (CISSP)

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10. Certified Information System Banker
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7: 4
Indian Institute of Banking
11. Certificate Examination in IT Security and Finance (IIB&F),
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Certificate Examination in Prevention of Mumbai

12.
Cyber Crimes and Fraud Management
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13. Certified Ethical Hacker (CEH) Certification E C Council Information

Security
Computer Hacking Forensic Investigator
14. E C Council
(CHFI) Certification

Certified Chief Information Security Officer

15. E C Council
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(CCISO) Certification
Certified Cloud Security Professional (CCSP) ISC2
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16.
Certification

17. EC-Council Certified Security Analyst (ECSA) ECSA

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18. Professional Risk Manager (PRM) PRMIA

Indian Institute of Banking Risk
Certificate Examination in Risk
19. and Finance (IIB&F), Management
Management (CAIIB elective subject)
Mumbai
Certificate Examination in Foreign
20. Indian Institute of Banking Treasury
Exchange Facilities for Individuals
and Finance (IIB&F),
Diploma in Treasury, Investment and Risk Mumbai Treasury / Risk
21.
Management Management

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 ANNEXURE - IV TO HO CIR 342 / 2021 DATED 27.05.2021

GROUP-III Courses
(Mandatory Courses identified by IBA and approved by RBI)

Functional
Institute offering area
Sl.No Name of the Course
the Course identified by
RBI
Certified Treasury Professional (Specialized Blended
1.
Certificate Course)
IIBF
Certificate Course in Foreign Exchange (in Treasury
2.
association with FEDAI) Operations
Diploma / Certification Course in Treasury

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3. NIBM
Management
Certificate Examination in Risk in Financial Services
(2 Level/Part course) (Collaboration with CISI,
4. 49 54 IIBF
London)(Reimbursement/Incentive shall be paid for

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successful completion of each level)
Risk
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Diploma / Certification Course in Risk Management
NIBM Management
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(previously called Integrated Risk Management)
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Financial Risk Management (FRM) Part-I & Part-II Global Association of

6. Part-I – Foundations of Financial Risk Risk Professionals
Part-II – Risk & Regulations (GARP)
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7. Certified Information System Auditor (CISA)

Certified in Risk & Information Systems
8.
ControlTM(CRISC)
Cybersecurity NexusTMPractitioner Certification Information
9. ISACA
(CSNPC) Security /
Cybersecurity NexusTMFundamental Certificate Risk
10.
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(CSNFC) Management
11. Certified Information Security Manager (CISM)
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Certified Information Security Professional Gujarat Forensic

12.
(Cyber Security) University
Certified Credit Professional (earlier known as
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13. Certified Credit Officer Course)(Specialized Blended IIBF

Certificate Course)
Diploma / Certification Course in Credit
14. NIBM
Management Credit
Credit Skills for Bankers Certificate (CSBC-
15.
SME/Retail) Moody’s Analytics
16. The Certificate in Commercial Credit
17. Certified Credit Research Analyst AIWMI

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 Functional
Institute offering area
Sl.No Name of the Course
the Course identified by
RBI
18. The Global Trade Certificate (GTC) International
Chamber of
Commerce Credit
19. The Certified Trade Finance Professional (CTFP) Academy, Singapore
(ICC Academy)
KPMG
20. The Diploma in IFRS (Dip IFR)
(by ACCA)
21. Chartered Financial Analyst Level - I,II & III CFA Institute (USA) Accounting
22. Certified Accounting & Audit Professional IIB&F

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23. Diploma / Certification Course in Accounts and Audit NIBM

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 ANNEXURE-V TO HO CIR 342 /2021 DATED 27.05.2021

LETTER OF UNDERTAKING
(To be executed by the Employee)

To
The General Manager
Canara Bank
HRM Section CO / HOSA Section HO / SAS Section Insp Wing

I, _________________________________________________________( ), working as
__________________________________________________________________ at Canara Bank,
____________________________________________________________ Branch/Office, hereby

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confirm that I have gone through the salient features of “Incentive Scheme for Capacity
Building for Officers & Clerical employees” (HO Circular 342/2021 dated 27.05.2021).
49 54
I hereby undertake to serve the Bank for a minimum period* of two (2) years / three (3) years

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or till superannuation, whichever is earlier, from the date of receipt of
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incentive/reimbursement of fee as per the scheme upon successful completion of
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_______________________________________ Course under Group-I / Group-II / Group-III of
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the scheme.
* Minimum period two (2) years for Group-I & Group-II courses and three (3) years for
Group-III courses.
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If, for any reason, I leave the services of the Bank before the said period, I hereby undertake
that I shall refund the entire amount of reimbursement towards fee & incentive, received by
me in this regard, failing which, the Bank will be empowered/authorized to recover the
amounts from any amount due/payable to me by the Bank on account of my exit. .
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_____________________________
(Signature of the employee)

Date : ________________________

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