1.

The main idea of the text is to create committed team workers,

and explain the importance of the human resources area in a
company. Policies to improve worker outcomes and support the
needs and well-being of each worker were also discussed. They
also talked about the different types of skills required by
marketing and sales staff and the new ways of working in today's
companies.

4. To improve the work environment in the company, the following

strategies or policies are needed:
 Provide a cozy touch to spaces
 Encourage healthy habits
 Recognize the effort and talent, recognizing the employee of
the month for example.
 Celebrate the special dates of the workers.
 Treat with respect.
 Support their need you.
 Listen to suggestions.
 Have active breaks so that not everything is work in the work
area.