1Henry Coleman Jr.

5902 Franklin Avenue 2B

Gwynn Oak, MD 21207
(410) 747-1682
ephraiim_451@yahoo.com

OBJECTIVE:

To become a LAN Administrator I where my training and technical skills can be utilized for career
opportunities and advancement.

SKILLS AND ABILITIES:

PC Systems Builder / Computer Technician

LAN / WAN Administrator

EDUCATION:

Masters Institute - San Jose, CA

DeVry Institute of Technology - Pomona, CA
University of Phoenix Online - Phoenix, AZ
Goodwill Industries - Sponsored LACC - Los Angeles County
Associated Technical College - Los Angeles

SOFTWARE:

Operating Systems: Mac OS 8, 9, 10.1 Win95, 98, WinME, Windows 2000, WinXP, Vista
Programs: Altiris, Deep Freeze, Norton Ghost 7.0
Diagnostic: Norton Anti-Virus / Utilities, PCTools, SpinRite, and Checkit
Word Processors: Microsoft Word 97, 2000, 2003
Spreadsheet: MS Excel 97 and 2000
Communications: TCP/IP, NetBEUI, DHCP and PPPoE

CERTIFICATION:

CompTIA A+ Certification
Brainbench - Computer Electronics Certification
Brainbench - Computer Electronics Specialist
Brainbench - Computer Fundamentals Certification (Win 95/98)

PROFESSIONAL EXPERIENCE:

RCM Technologies Inc.

3001 Lyndon B Johnson Fwy, Ste 100
Dallas, TX 75234
972-488-6767

04/09/2006 – 04/11/2006

I assisted other technicians in the installation and setup of new laptop computers. I also assisted in the
installation of software programs from the network server.

10/17/05 - 10/19/05 - USDA Forestry

03/31/05 - 03/31/05 - LAX and Aerospace Logistics

Smart Source Inc.

480 East Roosevelt Road, Suite 103
West Chicago, IL 60185
888-832-7823

I assisted IT Technicians at the USDA Forestry Computer Deployment project. I distributed new Dell
desktops and laptops. I assisted in the setup of computers and performed data migration of user profiles
from the legacy PC’s to the new PC’s. I then checked the workstations for proper operation.
PC Technician: I performed server and workstation roll out at LAX01, LAX02 Aerospace Logistics. I
removed the old server and installed a new HP Proliant DL 380 EU Server. I then transferred data to new
server, reconnected users to the new server and validated logon, reconfigured printers and personal user
account settings. I checked all workstations for application and printer access. I then documented the old
hardware and removed the computers to specified area in building.

04/19/04 - 09/30/04
Goodwill Industries
342 North San Fernando Road,
Los Angeles, CA 90031
(323) 223-1211

IT Intern Computer Network Technician: I assisted IT workers with the implementation of

setting up a FDDI Network infrastructure using current 10Base-T network interface adapters and
RJ-45 cabling. This consists of removing the old RJ-45 cabling, and installing fiber optic cables
and connector adapters to use with the current NIC cards. The school WAN was upgraded from
the previous use of wireless to FDDI.

01/12/04 - 03/03/04
Tatung
2930 E Pacific Commerce Dr, Compton
(310) 537-3270

PC Bench Technician: I performed diagnostic analyses on HP/Compaq computers and installed

components as needed. I then performed final tests on computers serviced.

09/11/03 - 12/05/03
Kimco Technology Staffing
Torrance
23001 Hawthorne Blvd.
Suite 200
Torrance, CA 90505
(310) 465-0411

Computer Technician: I diagnosed and serviced computers and installed hard disk drives, memory,
DVD and CD-ROM drives, microprocessors and other components as needed.

10/19/02 - 02/28/03
School On Wheels
28128 Pacific Coast Highway, # 192
Malibu, CA 90265
Phone: (310) 589-2642
Fax: (310) 589-0606

Independent Contractor: Setup, serviced and maintenance of computers and printer. I installed
Windows 95, Windows 98 and educational programs.

TECHNICAL RESEARCH:

IBM-Lexmark MarkNet Print Servers will not retain configuration settings:

Researched and implemented the solution resulting in a $2,915 savings.

2 HP ProLiant Servers not working:

Diagnosed and serviced the computers resulting in a $2,016 savings.

12 Port D-Link Ethernet network switch not working:

Researched the problem and submitted a part to be ordered: resulting in a
$1,026.99 savings

Western Digital bad hard disk drives:

Researched and implemented the solution resulting in a $250 savings.