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A report on Organization Study on

FCS SOFTWARE SOLUTIONS

Submitted in partial fulfillment of the requirement the

Master in Business Administration Program

offered by JAIN (Deemed-to-be-University)

during the year 2020-22

By

NEETHA JOHN

Registration No: JU2020MBA3228

Semester: I Section: C

Under the guidance of

DR. HEMANTH KUMAR

Decision Sciences, JAIN DEEMED TO BE UNIVERSITY

NO. 17, Sheshadri Road Gandhi Nagar. Bangalore - 560009 Karnataka.

Contact no: +918046840400

Email-bschool@cms.ac.in

Website: www.bschool@cms.ac.in
 MENTOR CERFICIFATE

Date:

CERTIFICATE

This is to certify that this Organization Study Report on FCS Software Solutions is a record of the

original and independent work carried out by NEETHA JOHN under my guidance and supervision.

This report has not previously formed the basis for the award of any Degree / Diploma or other similar

title or recognition.

Date: 28.04.21

Place: Bangalore Mentor

Signature
 CERTIFICATE BY THE DEAN

CERTIFICATE

Awarded to NEETHA JOHN. This is to certify that the organization study entitled FCS Software

Solutions has been submitted in partial fulfillment of the requirement for the award of master of Business

Administration of JAIN (Deemed-to-be University).

Date: 28.04.21 Dean – Academics CMS Business School

Place: Bangalore
 DECLARATION

I hereby declare that this organization study report on FCS Software Solutions Company is prepared by

me during the academic year 2020-2022 under the guidance of Dr. Hemanth Kumar. This report is not

based on any previously submitted project for the award of any Degree or Diploma offered by any

University. It is the result of my own effort.

Name: NEETHA JOHN

Semester 1 Section C

Reg. No: JMM2000425

USN: JU2020MBA3228

CMS Business School

 CONTENTS
Chapter 1
Company history and profile
1.1 registered address
1.2 company background
1.3 history
1.4 vision
1.5 mission
1.6 goals
1.7 objectives
1.8SWOT Analysis
1.9 Product profile
1.10Market Share
1.11 Present Status
1.12 Future plans

Chapter 2
Industry analysis
2.1 Origin of industry in India
2.2 Growth and present status
2.3 Global scenario
2.4 Key players in the industry
2.5 Market analysis
2.6 pestle analysis
2.7 Potters five forces model
Chapter 3
Function wise inputs
3.1Marketing
3.1.1Segments and target markets
3.1.2Range of products/services
3.1.3 Promotion strategies
3.1.4 Market share and comparison
3.2 Finance
3.2.1 Accounting standards followed
3.2.2 internal control and analysis
3.2.3 Profit and loss statement and balance sheet
3.2.4 Major revenue and expenses
3.3.5 Assets, liabilities and owner’s equity in balance sheet
3.3 Human Resource
3.4 Operations
3.5 Supply chain management
3.6 System and operations management
3.7 IT and Analytics

Chapter 4
Corporate social responsibility (CSR)
4.1 Corporate social responsibility policy
Chapter 5
News articles
Chapter 6
Annexure
Chapter 7
Reference
CHAPTER 1 COMPANY HISTORY AND PROFILE

1. HISTORY AND PROFILE

1.1 Registered address:

FCS House Plot No 83 NSEZ,

Noida Dadri Road Phase-ll Noida,

Pin Code : 201301

PHONE: 91-12-0306-1100

WEBSITE: www.fcsltd.com

NO. OF EMPLOYEES – 1001-5000 employees

1.2 Company background:

Industries: Information Technology and Services

Headquarters: Noida, Uttar Pradesh

Type: Public Company

Face Value: 1

ISIN: INE512B01022

Incorporation Date : May 5, 1993

Revenue: $6 Million
 1.3 History:

FCS Software Solutions Ltd is a leading provider of IT services. The company is engaged in marketing

and providing information technology (IT) and information technology enabled services (ITeS) in the

United States. They have a huge offshore center in India that caters to a global clientele. The company

has two wholly owned subsidiaries, namely FCS Software Solutions America Ltd. and FCS Software

Middle East FZE.

The company's business is divided into three strategic business units (SBUs), namely IT consulting,

education and infrastructure management. The company's IT consulting division provides application

maintenance. They also provide ongoing functional and application support for a customer's application

maintenance needs. The company operates in three geographical segments India, Middle East and the

United States.

FCS Software Solutions Ltd was incorporated on May 5, 1993 as a private limited company with the

name Fateh Computer Services Pvt Ltd.

Major Events in the history of the Company are given below:

Year Event

 Incorporation of the Company as “Fateh Computer Services Private Limited”

1993 on 5th May 1993 with a single point focus to established – FCS as an expert

CA MANMAN ERP consulting company which was one of the leading

manufacturing ERP at that time.

 Company had applied for allotment of land with Noida Authority for setting

up software development unit.

 Company had applied for approval as 100% EOU in Noida under Software

1994 Technology Parks of India Scheme issued by Dy. Director, Software

Technology Parks of India, Ministry of Communications and Information

 Technology, Department of Information Technology, Govt. of India and

same had been approved ·

 Noida Authority allotted Plot A-86, Sector,57 Noida to Company and

Company had executed lease deed with Noida Authority on 3rd June,1994

for the same.

1995-96  Company had started construction of building and completed Ist Phase in

1996

 Promoter bagged and executed consulting contracts in USA and executed as

independent consultant.
1997
 Extended ERP focus to start training and servicing consulting projects in

SAP and Oracle Applications in

 US.

 Established competent client managed offshore Labs for both SAP and

Oracle Applications – Got SAP and Oracle Application servers and software

in place and established a team of 30 trained people in each area

 Strengthened the offshore Development Center and started the Internet

1998 Application Development competency.

 Got ISO 9001 certification by KPMG

 Conversion into a Public Limited Company under the name “Fateh

Computer Services Limited” w.e.f. 29th

1999
 December, 1999.

 Doubled the offshore teams. Established competence in Business Workflow

Applications (Lotus Domino),

 Digital Consulting (MS and Sun technologies).

2000  Renamed as “FCS Software Solutions Limited” w.e.f. 19th April, 2000. ·

Company had executed conveyance deed on 24th Feb 2000 with HUDA,

Gurgaon for Plot 54, Sector-34, Gurgaon.

2001
 Established Dedicated IPLC link between Noida and California office and

started aggressive Sales and Marketing for its services. Added 24/7

Technical Support Services to its portfolio.

 Bagged and successfully executed Workflow Automation and Digital

2002 Consulting projects from Fortune

 500 and other companies in Office Automation, Home Appliances.

 Moved up the value chain with respect to our Digital Consulting

Competency. Added the E-learning

 Competence and Usability Engineers to the team.

 Started the concept of dedicated labs for PLC Management – Established

Strict procedures for Zero

 Defect deliveries, Co-development, Version release management and Daily

Build.

2003
 Got a large product maintenance contract from a Assistive Technology

Product Company, Application maintenance contract from Fortune 500

Office Supplies Company, Complete Concept to 24/7 end-user supports for

Fortune 100 Retail Organisations.

2004  Established Center of Excellence to service a large client in India, UK and

Asia – Pacific and now providing services to client in all 3 segments –

Application Development, E-learning and Technical Support.

 A total of 92 active customers with 14 Fortune 500 Customers.

1.4 Vision:

To become preferred global technology partner by seeking excellence through innovation.

1.5 Mission

To deliver exceptional performance to global customers by valuing their human assets, innovative

customized solutions, and quality assurance.

1.6 Goals

 To develop a personalized plan to increase growth and make your business a success.

 To inspire clients to make their most challenging business decisions with confidence.

1.7 Objectives

The main objects of the Company as per its Memorandum of Association be pursued by the Company on

its incorporation are as follows:

1. To carry on the business of selling, buying, trading, import, export, producing, assembling,

processing of computers, computer hardware, software and electronics and electronic gadgets,

equipments, electronic machines, electronic and other printers typewriters and computer

accessories and parts, computers data processors, data processing machines, types, cards, memory

equipments and all or any other type of equipment and materials of every kind and description

useful and used in connection with computers.

 2. To license otherwise authorise others to engage in the foregoing business and to engage in general

and specific research and development in areas related to and involving foregoing business.

The main objects enable the Company to carry on the present business.

1.8 SWOT ANALYSIS.

STRENGTH

 Consistent Highest Return Stocks over Five Years - Nifty500

 Company with Low Debt

 Company with Zero Promoter Pledge

 Stock gained more than 20% in one month

WEAKNESS

 Negative Breakdown Third Support (LTP < S3)

 Low Piotroski Score : Companies with weak financials

OPPORTUNITIES

 High Momentum Scores (Technical Scores greater than 50) 319.5% returns for Nifty 500 over 5.1

years

 Highest Recovery from 52 Week Low

 RSI indicating price strength

THREATS

 Stocks with Expensive Valuations according to the Trend Lyne Valuation Score 177.2% returns

for Nifty 500 over 4.5 years

1.9 PRODUCT PROFILE

Major Services
  IT Consulting

Application Development and Maintenance, Portals, Mobile Apps, Product Development, SaaS,

Open Source Platforms and Applications, Predictive Data Sciences, Big Data Analytics,

Automation using AI and ML

 IT Infra Management

Colocation Data Centers, Virtualization, System and Networks Support, Plug and Play

Infrastructure provisioning, WAN, IP Based Voice, Cyber Security

 IT Enabled Services

Multilingual Helpdesk for Technical and User Support, Business Process Outsourcing (BPO),

Surveys

 Learning Solutions

Content Aggregation, Learning Management Systems, Portals, Assessment

1.10 MARKET SHARE

Parameter Values

Market Cap (Rs. in Cr.) 170.96

Earning Per Share (EPS TTM) (Rs.) -0.05

Price To Earnings (P/E) Ratio 0.00

Book Value Per Share (Rs.) 3.09

Price/Book (MRQ) 0.32

Price/Earning (TTM) -43.41

 ROCE (%) -1.23

PAT Margin -28.63

Dividend Yield 0.00

Face Value 1

1.11 PRESENT STATUS

 25+ Years of Experience in Technology

 Public Company Since 2005

 Technology Partnership with Microsoft, HP, Oracle, IBM

 1500+ Workforce across verticals

 250+ Global Customers (Large to mid-size)

 Center of Excellence for Application and Learning Solutions

 Global Development and delivery Centers

 100% Company Owned Infrastructure including power generators, data centers, backup servers,

systems, applications, and other resources

 Transparent communication and ‘customer first’ approach

 Proven and established business continuity plan with backup hardware and software,

comprehensive network monitoring, replication of business environment and licensed software

 In house capability for hiring resources and building infrastructure.

1.12 FUTURE PLANS

Over the last many months, FCS has strengthened its position in the E-learning and PES market. FCS is

now a preferred E-learning vendor to 3 large Fortune 500 customers viz. i) GE, ii) Canon, iii) Best Buy.

These 3 customers are expected to grow their E-learning outsourcing business with FCS. FCS would be

able to garner good business from this market due to their established presence in the market. FCS has a

niche focus and proven expertise. Some of their Fortune 500 customers use US based outsourcing of their

IT services who need and intend to shift their onshore outsourcing to offshore sourcing and their existing

relationships, their track record, and ability to showcase already done work would help them increase

their market share.

Our PES unit is focused on Software Development Companies in the US. Current trends show that 80%

of US based Software companies are looking to outsource their software development work. Apart from

this, even the new start-up companies want to have an offshore partner. US based VCs prefer companies

with offshore presence to make their funding decisions. FCS has all the processes, required infrastructure

and experience to handle assignments from these software companies.

CHAPTER 2 INDUSTRY ANALYSIS

2.1 ORIGIN OF THE INDUSTRY IN INDIA

India's IT Services industry was born in Mumbai in 1967 with the creation of Tata Consultancy Services

who in 1977 partnered with Burroughs which began India's export of IT services. The first software

export zone, SEEPZ – the precursor to the modern-day IT park – was established in Mumbai in 1973.

More than 80 percent of the country's software exports were from SEEPZ in the 1980s.
It started in 1974, when the mainframe manufacturing company, Burroughs, asked its India sales agent,

Tata Consultancy Services (TCS), to provide programmers for the installation of system software for an

American client. Like any other industry, Indian IT too faced challenges, such as absence of a local

market, and unfavourable government policy regarding private enterprises. In those days, the industry

mostly comprised of Bombay-based conglomerates whose chief purpose was to supply programmers to

internationals IT firms overseas.

The 1970s Indian IT faced the most struggle. Remember, that back then, the economy hadn’t been opened

up and was state-controlled. The state was hostile to the software industry, and showed it in the form of

high import tariffs; 135% on hardware and 100% on software. Software was not recognised as an

industry; that meant exporters were not eligible to seek finance from banks.

It would be 1984 when this industry finally saw some favourable changes, when Rajiv Gandhi became

Prime Minister and brought about a change in the government’s attitude towards the IT sector. His New

Computer Policy (NCP-1984) offered a package of reduced import tariffs on hardware and software. A

reduction of up to 60% was seen.

Also, software exports finally got the recognition of as a “delicensed industry”. This meant that exporters

had now become eligible for bank finance and the industry was unrestricted from license-permit raj.

Foreign companies now had the permission to set up autonomous, export-dedicated units. A project was

also set up to establish a chain of software parks to provide infrastructure at costs lower than the market

price. These policies eventually made the Indian IT industry what it is today.

As Dossani says, “In the mid-1980s, work shifted to India and was done mainly by domestic firms. This

was due to a new technology for software development and was despite new policies friendlier to foreign

firms. The shift of work to India was responsible for Bangalore’s development and the relative decline of

other centers, notably Mumbai. Since the 1990s, value-addition has increased and domestic firms have

become less dominant. This was due to the evolution of multinational firms’ response to new policies.”

2.2 GROWTH AND PRESENT STATUS

GROWTH
The Information Technology & Information Technology Enabled Services (IT-ITeS) sector is a field

which is undergoing rapid evolution and is changing the shape of Indian business standards. This sector

includes software development, consultancies, software management, online services and business

process outsourcing (BPO).

The growth of the IT industry in India is unprecedented across the economies of the world. All the sub-

sectors of this industry (hardware products have relatively seen less progress) have made strides in

revenue growth in the last two decades and fueled the growth of the Indian economy. The rapid

advancement within the IT industry and liberalisation policies such as reducing trade barriers and

eliminating import duties on technology products by the Government of India are instrumental in the

growth of this industry.

India's liberalization was possible due to its IT industry. In the 1990s, the industry started off with an

export of nearly $100 million with around 5,000 employees. Now it is an industry that thrives globally

and India's IT exports are now around $70 billion with 2.8 million employees working in this sector. The

article states that the IT sector is one of the top two industries in the country today.

Indian IT industry has grown rapidly with an exponential growth rate after the economic reform of 1991-

92. Indian IT companies have set up thousands of centres within Indian and around 80 countries across

the world. The majority of global corporations are sourcing IT-ITES from the Indian IT industry, it

accounts for approximately 55 percent of the global service sourcing market (US$ 200-250 billion) in

2019-20. The market size (especially export) of the IT industry has grown manifold from approx. 67

billion US dollars in 2008-09 to 191 billion US dollars in 2019-20 (Graph 1). The revenue is further

expected to grow in the coming years with an accelerating growth rate and expected to reach 350 billion

US dollars by 2025.

The remarkable feature of India’s IT industry is that along with its expansion in terms of market size it is

also incrementally adding a significant share to India’s gross domestic product (GDP) and consequently

boosting the growth and development of the country. From a minuscule 0.4 percent in 1991-92, the IT

industry contributed around eight percent in 2017-18 to the total GDP of India. This share is expected to

increase to ten percent by 2025.

Among other sectors, the IT sector in India has been driving growth for the last decade and more, and has

the potential to continue doing so for the next couple of years if shortcomings are met and challenges are

faced.

PRESENT STATUS

The global sourcing market in India continues to grow at a higher pace compared to the IT-BPM industry.

India is the leading sourcing destination across the world, accounting for approximately 55% market

share of the US$ 200-250 billion global services sourcing business in 2019-20. Indian IT & BPM

companies have set up over 1,000 global delivery centres in about 80 countries across the world.

India has become the digital capabilities hub of the world with around 75% of global digital talent present

in the country.

Post-COVID-19 Challenges in the Indian IT Industry

The information technology industry has been the hallmark of the Indian growth story since the 1980s.

The Indian IT sector has relied heavily on non-home markets for demand and resources and built deep

global ties using co-location with clients, enabled by international travel and temporary on-site migration,

acting as a key mechanism in developing “cognitive proximity.” However, the COVID-19 pandemic is

expected to make international travel and migration more restrictive and costlier, maybe for a long time.

The paradigm shift creates significant barriers for IT firms to be able to maintain cognitive proximity with

its clients and could adversely impact their global competitiveness.

2.3 GLOBAL SCENARIO

It didn’t take long for the optimism of a new decade to wear off. By the end of Q1 2020, companies

everywhere were reeling as they reckoned with the effects of the COVID-19 pandemic. Sadly, the impact

of the virus was too much for many firms, leaving millions of workers unemployed and driving thousands
of businesses to close their doors. Those companies that stayed afloat had to act quickly in order to enable

their remote workforce and maintain operations.

Heading into 2021, there is little precedent for projecting the future. The economy is showing some signs

of stability, but there are lingering fears over continued challenges or further surprises. Add in uncertainty

around the U.S. political landscape, and there are more questions than answers.

Through all the confusion, though, there are still some basic concepts that will shape the year to come.

Digital operations are more important than ever, with many transformative changes accelerating over the

past year. Fair treatment for all is an absolute mandate, making diversity, equity and inclusion a top

priority. The influence of technology is massive, forcing new approaches to regulatory behaviour.

As the industry emerges from a chaotic year, it will begin a rebuilding phase, but this rebuilding goes

beyond restoration. There is little opportunity to return to the old way of doing things. Thanks to changes

that no one would have wished for and fueled by the requirements of a digital society, the technology

industry will doubtless take a new shape in the coming year. This isn’t rebuilding to reclaim the past; this

is rebuilding for the future.

2.4 KEY PLAYERS IN THE INDUSTRY

Some of the global IT services industry players are Fujitsu, Accenture, Accenture plc, Capgemini S.A.,

HP Co., and IBM Corp, Fujitsu Ltd., Computer Sciences Corp., Neoris Inc., Deloitte Touche Tohmatsu

Ltd., Sonda S.A., TCS Ltd., and Infosys Technologies Ltd.

Top Competitors of FCS Software Solutions

1. eNyota Learning Pvt - Employees: 157 revenue: $30 Million

2. Excelsoft Technologies Pvt - Employees: 700 revenue: $165 Million

3. Saffron Interactive - Employees: 349 revenue: $67 Million

4. Braahmam Employees: - 130 revenue: $25 Million

5. Photon Infotech - Employees: 4,300 revenue: $1 Billion

 6. IDL Systems - Employees: 100 revenue: $19 Million

7. Knowledge Management - Employees: 178 revenue: $34 Million.

8. Centrax - Employees: 105 revenue: $19 Million.

2.5 MARKET ANALYSIS

Recent advancements in the level of automation and technological innovation have posed a big challenge

to managers in creating business forecasts. The IT industry has been experiencing rapid growth due to

development of new IT services such as CRM tools, ERP, managed IT services, alongside cloud

computing service models such as SaaS, PaaS, and IaaS. Additionally, businesses also have to regularly

perform market analysis to create accurate forecasts, market entry strategies, and market sizing and

competitive positioning exercise. Businesses also have to carry out a thorough market analysis to gain a

complete overview of the market and devise an effective marketing strategy.

As per the report given by Business Line, in India, the IT services market is forecast to reach $10.2 billion

in 2013, with a 12 % rise from an estimated $9.1 billion in 2012.

As per the report given by Dubai Chamber of Commerce and Industry study, the IT services market in the

Middle East, which was valued at $3.6bn in 2011, is estimated to reach $5.2bn by 2015, growing at 9.6%

annually over the five-year period.

The major growth in the IT services market in the Middle East is mainly due to the government support

for IT initiatives and increase in the demand for IT services because of the rapid growth of the small- and

medium-sized enterprises i.e. SME segment in the Middle East. Several regional governments such as

Saudi Arabia, the UAE, and Egypt have taken initiatives to implement e-governance in offices, schools,

and colleges, which is driving the growth of the market.

As per the report given by Frost & Sullivan, the European healthcare IT services market continues to

grow. The market segment earned revenues of 1.19 billion euros in 2011and is estimated to reach 1.45

billion euros in 2017.

Report given by Infiniti Research finds that services market in Latin America is forecast to grow at a

CAGR of 9.93 over the period 2011-2015. One of the key factors contributing to this market growth is
increasing government support. The IT Services market in Latin America has also been witnessing the

increasing adoption of cloud services.

2.6 PESTLE ANALYSIS

There are many factors in the macro-environment that will effect the decisions of the managers of any

organization. Tax changes, new laws, trade barriers, demographic change and government policy changes

are all examples of macro change. To help analyze these factors, managers can categorize them using the

PESTLE model.
PESTLE stands for Political, Economical, Social, Technical, Legislative and Environmental. It is a

strategic planning technique that provides a useful framework for analysing the environmental pressures

on a team or an organization. It describes a framework of macro environmental factors used in the

environmental scanning component of strategic management. It is a part of the external analysis when

conducting a strategic analysis or doing market research and gives a certain overview of the different

macro environmental factors that the company has to take into consideration. It is a useful strategic tool

for understanding market growth or decline, business position, potential and direction for operations.

(P)olitical factors

These refer to government policies such as the degree of intervention in the economy. What goods and

services does a government want to provide? To what extent does it believe in subsidizing firms? What

are its priorities in terms of business support? Political decisions can impact on many vital areas for

business such as the education of the workforce, the health of the nation and the quality of the

infrastructure of the economy such as the road and rail system, Government rules and regulations can also

affect a business heavily. Rules and regulations such as environmental regulations, industry specific

regulations, competitive regulations, consumer protection and various kinds of employment laws.

(E)conomical factors
These include interest rates, taxation changes, economic growth, inflation and exchange rates,

governments spending levels, unemployment, job growth, tariffs, consumer confidence index and import

or export rations. Economic changes can have a major impact on a firm’s behavior.

Higher interest rates may deter investment because it costs more to borrow.

A strong currency may make exporting more difficult because it may raise the price in terms of foreign

currency

Inflation may provoke higher wage demands from employees and raise costs

Higher national income growth may boost demand for a firm’s products

(S)ocial factors

These often look at the cultural aspects and include health consciousness, population growth rate,

demographics (age, gender ,race, distribution), career attitudes and emphasis on safety , lifestyle changes,

population shifts, education trends, fads, diversity, immigration/emigration, housing trends, fashion,

attitudes to work, leisure activities, occupations and earning capacity.

Changes in social trends can impact on the demand for a firm’s products and the availability and

willingness of individuals to work. Today the aging of population has become a huge problem. This has

increased the costs for firms who are committed to pension payments for their employees because their

staff is living longer. It also means some firms have started to recruit older employees to tap into this

growing labour pool. The ageing population also has impact on demand: for example, demand for

sheltered accommodation and medicines have increased whereas demand for toys is falling.

(T)echnological factors

Technological factors include ecological and environmental aspects and can determine barriers to entry,

minimum efficient production level and influence outsourcing decisions. Technological factors look at

elements such as R&D activity, automation, technology incentives and the rate of technological change.

New technologies create new products and new processes. MP3 players, computer games, online

gambling and high definition TVs are all new markets created by technological advances. Online

shopping, bar coding and computer aided designing are all improvements to the way we do business as a
result of better technology. Technology can reduce costs, improve quality and lead to innovation. These

developments can benefit consumers as well as the organizations providing the products.

(L)egal factors

These are related to the legal environment in which firms operate. In recent years in UK there have been

many significant legal changes that have affected organizations behavior. The introduction of

age discrimination and disability discrimination legislation, an increase in the minimum wage and greater

requirements for firms to recycle are examples of relatively recent laws that affect an organization’s

actions. Legal changes can affect a firm’s costs (e.g. if new systems and procedures have to be developed)

and demand (e.g. if the law affects the likelihood of customers buying the good or using the service).

(E)nvironmental factors

Environmental factors include the weather and climate change. Changes in temperature can impact on

many industries including farming, tourism and insurance. With major climate changes occurring due to

global warming and with greater environmental awareness this external factor is becoming a significant

issue for firms to consider. The growing desire to protect the environment is having an impact on many

industries such as the travel and transportation industries (for example, more taxes being placed on air

travel and the success of hybrid cars) and the general move towards more environmentally friendly

products and processes is affecting demand patterns and creating business opportunities.

2.7 PORTER’S FIVE FORCES

Five Forces Analysis of Indian IT Service Industry

Threat to new Entrants

Threat to new entrants is pretty low in the Indian IT service landscape. One of the major reason being that

the deals that come in have a certain ticket size. And not every company will be able to deal with a

project at that scale. Moreover there are about 4-5 players which have built the capability to deal with

multi-million dollar deals. The startup culture is there, but these startups play in a very niche field. Things

like Fintech, AgriTech to Deep Neural Networks are the areas these startups deal with. So in a way there

is barrier to entry created by the large corporations which makes it difficult for any new entrant to come

in and take the project.

Bargaining Power of the Customer

The bargaining power of the customer is high. That is primarily because of the Indian IT services

companies that are capable of handling work of that nature and size. Thought there are only a handful of

them, the customers have a sizable option to choose from as each company gets something different on

the table.

Bargaining Power of the Suppliers

This one can be debatable. For instance if we talk about software vendors who are providing licensed

software. These vendors do give bulk licenses to the Indian IT services companies but still they are in a

position to demand a price for the software they provide. On the other hand you have the hardware

manufacturers who can't really be in a commanding position because of the sheer size of orders that are

placed for hardware components. And moreover with Cloud services kicking in, this model is got to

change.

Industry Rivalry

The industry rivalry is a high force in the Indian IT Services industry landscape. As mentioned earlier,

there are only a handful of large IT services companies and there is rivalry between them in terms of the

deals they win, the market share they grab, the bottom line they are able to showcase. In way this high

industry rivalry has also helped the Indian IT services sector to grow as it paved way for innovation and

each company came up with innovative solutions.

Threat of Substitutes

At the current economic condition when the economies of the world are slowing down, there is high

chances of substitution. Other world economies like Philippines are bidding for IT services projects

globally as they are able to provide the work at a cost cheaper than the Indians. Also if you think, the

companies that are giving the projects to the Indian IT services industry, can do a backward integration

and setup their own IT solution company. For instance IBM, Accenture etc. These companies were

primarily consulting companies at one point and today they boast of their IT solution arm. Both of them

having off shore centres to cater to the world.

That was the Five Forces Analysis of the Indian IT Services Industry. The industry is at a crucial stage

with the clients now moving to digital technologies. The service companies are going all in to re-skill

their employees on new emerging technologies like Artificial Intelligence, Machine Learning, Data

Science etc.

3. FUNCTION-WISE INPUTS
 3.1 MARKETING

3.1. 1 Identify segments and target markets

GEOGRAPHICAL SEGMENTATION

The company operates in three geographical segments India, Middle East and the United States.

3.1.2 Range of Products / services

 IT INFRA SERVICES

IT is now expected to help businesses become agile, secure, service-oriented, and capable of delivering

unified experiences to end customers. To keep up with the market and retain their competitive edge,

organizations have to overhaul legacy infrastructure to modernize enterprise functioning and ultimately

improve profitability. FCS Infrastructure Services portfolio can help organizations streamline and

modernize processes across complex IT landscapes.

IT Infrastructure > Services

Data Centers

Systems, Databases, Mail and Application Infrastructure Hosting, Infrastructure Command Centers

Networks

Enterprise Networks, Telco Networks, Network Devices, Security, Network Operations Centers

Cloud

Cloud integration, hosting, security, management, Business process as a service

Security Management

Intrusion Detection, Security Monitoring, Patch Management, Antivirus Management, Log Management

Service Desk

Multi-lingual end user support, L1, L2, L3 support, ticket management, SLA

Application Operations Support

Business Applications, Enterprise Products, Monitoring, Security, Integration, Hosting

• APPLICATION SERVICES - APPLICATION DEVELOPMENT AND MAINTENANCE

Through the use of our offshore centers of excellence and systems integration services we are able to

accelerate implementation, while reducing the risks and costs associated with global deployment.

Business and IT transformation is a result of our unique capabilities to merge our onsite and offshore

capabilities seamlessly. We help you realize the true benefits of your technology investments by aligning

IT service offerings with business goals and strategies.

Application Development > Engagement

 Full SDLC

 Maintenance

 Coding

 Testing

 Support

 Deployment

 Branding / Marketing

 Strategic Consulting

 Training / Implementation

• ARTIFICIAL INTELLIGENCE ENGINEERING

Artificial Intelligence is pronounced as the future of how the business will function by building cognitive

systems around how people think, act, and perform. AI is supposedly going to lower cost, increase

productivity and remove low-level tasks. However, there is a strong need to think beyond automating

tasks and amplifying human capabilities.

Enterprise Data Sciences Strategy

Our Data Scientists will analyse your current databases to understand your current maturity index in terms

of availability of data. We will study and analyse the level of usage of analytics currently within your

organization.
We will build data models that can be then deployed not only to increase analytics but also to build

machine learning systems.

AI and machine learning effectiveness are directly linked to the deployment of data. Areas such as

Trading, Healthcare, and Navigation etc. have the advantage of the availability of big data and that is why

AI applications are maturing in these areas at higher pace.

• WORKSPACE SOLUTIONS - SMART WORKSPACE

Smart offices have become more relevant in the recent times to match the dynamic needs of the industry.

Businesses have gone futuristic and so have our offices. A productive workspace is where people can

work in an efficient, reliable, and comfortable environment and also commute easily to their residences

due to the proximity of modern housing societies.

People want to work where all amenities for their work and life are easily available. With this in mind, we

have combined locational advantages with aesthetics and design superiority to offer you our Innovation

Tower where you can drive your people to take your corporation to new heights.

FCS Innovation Tower – Noida

• LEARNING SOLUTIONS - CUSTOM LEARNING SOLUTIONS

We are a team of highly skilled and dedicated learning professionals, determined to provide robust

eLearning solutions to multi-cultured organizations. We respond instantly to your learning requirements

and develop custom e-Learning experiences for your audience.

Our Learning Solutions

Software Simulations

Successful roll-out of enterprise-wide systems depends on how an organization trains its’ employees on

them. The main challenges faced by an organization are transitioning from older systems to the new

system and uniform implementation of best practices.

Process Training

Successful organizations have standard operating procedures and work instructions to ensure quality

assurances across all the departments. Theses SOPs and WIs are expected to be followed consistently by

every employee to ensure synchronization of efforts in various processes.

Learning Games

Studies have proved that adults learn when they have a real context and urgent need of application of

learning concepts. Also, they learn better when you put them in a competitive situation.

Sales and Product Training

Your sales and customer support staff is the one that interacts directly to your end-users. It is they who

keep your consumers intact and give your business a leading edge over competitors. Invest in the training

opportunities of your sales and customer support staff to better prepare them for handling consumers’

queries and objections.

Moodle Customization

Every organization is unique and have unique set of requirements. Even best of the best LMS need

customization. We help organization personalize the user experience, workflow and reporting mechanism

of their LMS. We specialize in customizing open source LMS based on Moodle Framework
Compliance and Safety Training

Every industry has a set of compliance and safety standards that each associated company needs to

follow, failing which can lead to huge penalties and fines. The main challenge is to keep your employees

and business partners informed about these policies and regulations, and train them accordingly to

minimize the risk.

• BUSINESS PROCESS SERVICES

FCS Business Process Services help enterprises to step-change faster without massive organizational

upheaval—by simultaneously being more innovative and efficient. We help accelerate the evolution of a

business, without the need for revolution, creating greater change readiness not major change-aversion.

Business Process Services > Domain

 BFSI

 Manufacturing

 Retail

 Media

 Telecom

 Technology

 TESTING SERVICES - EXTENSIVE EXPERIENCE IN DEVELOPING QA

FCS offers unparalleled expertise in providing QA services. We have extensive experience in developing

test plans, ad hoc testing, automated testing using various tools like Win Runner, Silk Test, and

performance testing using tools like Web Load and Load Runne

Testing Services

 Test Automation
  Device Testing

 Test Labs

 Technology and Security Audit

 Quality Assurance

 Performance and Regression

 Compatibility Testing

• TALENT SERVICES

Staffing Solutions

We believe that placing right people in the right positions is the key to achieving outstanding business

results. FCS has gained the respect of Consultants and Clients by matching the right consultant with the

right client. The tremendous growth of our staffing solutions business is the testimony of the success of

this approach.

Our comprehensive sourcing capabilities and our screening processes enable our clients to interview

fewer candidates and expedite the positioning of resources at the project site. Our staffing solutions

include:

 Permanent placement

 Contract-to-permanent placement

 Contract hiring

 Project-based recruitment

 Recruitment process outsourcing

 Background and reference check

 HR SERVICES
Outsourced and managed HR services to empower your human capital management goals. We partner

with you in understanding key problem areas and work with you to formulate the strategy which takes

care of your processes around.

HR operations

 Talent management

 Employee support services

 Payroll management

 Performance management

 Benefits and compensation

 Performance management

 Employee engagement

• OUTSOURCING TO CAPTIVE

FCS is a leading Outsourced Product Development company providing full-spectrum of product

development services. These services range from new product conceptualization and development to

product QA and testing, and product maintenance and support. FCS provides product development,

support, and R&D services for organizations across the globe. We have a team of experienced

professionals who analyse the concept-to-market needs of the product and prepare a detailed analysis of

the market requirements.

• START-UP SERVICES - FCS INCUBATOR SERVICES

We will help you execute your start up idea in the most transparent and organized fashion. We will make

sure that you remain on target with your passion and leave all the peripheral work on us.

End to End Services

Our start up services paradigm covers the entire spectrum of services required by any start up, from

company registration to regulatory compliance to presenting the business case to investors and VCs, we

can help you with each and every stage.

Partner not Vendor

We believe in partnering with you rather than serving you as a vendor. We will share your passion and

enthusiasm towards the execution of your idea. You can leverage our large pool of experienced technical

resources, our workspace solutions, our technology infrastructure and strong project management

approach.

Our Startup Services

 Company Registration

 Legal Services

 Financial Services

 DevOps

 Marketing & Branding

 Advisory

 Funding and Networking

• JVS/PARTNERSHIP – FCS PARTNERSHIP PROGRAM

FCS Partnership program is an open invitation for organizations looking to expand their global reach with

market knowledge and strong execution framework. With years of experience in global delivery

framework for fortune 500 customers, we bring synergies together to build a win-win partnership, using

our innovative engagement models and transparent business policies.

Our Focus Areas

 Mobile Apps

 Fin Tech and Block Chain

 Digital Healthcare

 IT Infra and Cloud Solutions

 Big Data Analytics

 Security

 Learning Technologies

 Artificial Intelligence
  Internet of Things

 Product Engineering

 Machine Learning

 Advanced Robotics

3.1.3 Promotion Strategies

I. Meeting customer needs.

II. Knowing their Ideal Customers and working for renowned companies like KPMG, IBM,

Domino’s Pizza, Best Buy, John Deere, PALL and many more

III. Made their website Trustworthy: Displaying third party approvals shows that the software is

reliable, professional, and high quality. There are several options to choose from.

IV. LinkedIn corporate profile

Among the marketing strategies for tech companies is the use of LinkedIn. 94% of B2B enterprise

marketers surveyed by the Content Marketing Institute prefer LinkedIn as their top social media

platform. And there’s good reason for that:

 There’s a heavy concentration of tech professionals on it

 50% of buyers of B2B products and services use LinkedIn when they make a purchasing decision

 76% rely on recommendations about that decision from their LinkedIn network

3.1.4 Market Share and comparison to competition

FCS SOFTWARE SOLUTIONS LTD

Parameter Values

Market Cap (Rs. in Cr.) 148.73

Earning Per Share (EPS TTM) (Rs.) -0.05

Price To Earnings (P/E) Ratio 0.00

Book Value Per Share (Rs.) 3.09

Price/Book (MRQ) 0.28

Price/Earning (TTM) -37.77

ROCE (%) -1.23

PAT Margin -28.63

Dividend Yield 0.00

Face Value 1

SHARE HOLDINGS OF THE COMPANY

 MUTUAL FUNDS

3.2 FINANCE
3.2.1 Identify and explain the Accounting Standards followed (e.g. IND AS, Convergence of IFRS

etc.). Any change in accounting policies, principles, standards etc., to be identified and included in

the report

Basis of preparation of financial statements

These financial statements are prepared in accordance with the Indian Accounting Standards (Ind AS)

under the historical cost convention on the accrual basis, except for certain financial instruments which

are measured at fair values, the provisions of the Companies Act, 2013 and guidelines issued by the

Securities and Exchange Board of India (SEBI). The Ind AS are prescribed under Section 133 of the Act

read with Rule 3 of the Companies (Indian Accounting Standards) Rules, 2015 and the relevant

amendment rules issued thereafter. Effective April 1, 2016, the Company has adopted all the Ind AS

standards and the adoption was carried out in accordance with Ind AS 101, First Time Adoption of Indian

Accounting Standards, with April 1, 2015 as the transition date. The transition was carried out from
Indian Accounting Principles generally accepted in India as prescribed under Section 133 of the Act, read

with Rule 7 of the Companies (Accounts) Rules, 2014 (IGAAP), which was the previous GAAP.

3.2.2 Internal Control & Audit

Statutory Auditors

M/s. Aadit Sanyam & Co., Chartered Accountant, are the existing statutory auditor of the Company and

were appointed at 24th Annual General Meeting held on 28th September, 2017 to hold the office till

conclusion of our 29th Annual General Meeting for a period of 5 years.

The Audit Report on the Financial Statements of the Company for the financial year ended March 31,

2020 read with relevant Notes thereon are self-explanatory and do not call for any further explanation.

The Auditors Report does not contain any qualification, reservation or adverse remark. During the year

under review, the Statutory Auditors have not reported any matter under Section 143(12) of the Act, and

therefore no details are required to be disclosed under Section 134 (3)(ca) of the Act.

Secretarial Auditor

The board of directors of the company have appointed M/S VS Associates, Practicing Company

Secretaries to conduct serial audit for the F.Y 2019-2020 The Secretarial Audit Report of M/s. VS

Associates, Practising Company Secretaries for the financial year ended 31st March, 2020, is annexed

herewith as “Annexure-G”.The Secretarial Audit Report does not contain any qualification, reservation or

adverse remark, except comment on delay in appointing independent director by the company.

Internal Auditor

The board of directors of the company has appointed M/s SPMG & Company, Charted Accountants as an

internal auditor of the company of the F.Y 2019- 2020.

Auditor’s responsibility

Our responsibility is to express an opinion on the internal financial controls with reference to consolidated

financial statements based on our audit.

Our audit involves performing procedures to obtain audit evidence about the adequacy of the internal

financial controls with reference to consolidated financial statements and their operating effectiveness.

Our audit of internal financial controls with reference to consolidated financial statements included

obtaining an understanding of such internal financial controls, assessing the risk that a material weakness

exists and testing and evaluating the design and operating effectiveness of internal control based on the

assessed risk. The procedure selected depend on the auditor’s judgment, including the assessment of the

risks of material misstatement of the financial statements, whether due to fraud or error. We believe that

the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion

on the Company’s internal financial controls with reference to consolidated financial statements.

3.2.3 Interpretation of Statement of Profit & Loss and Balance Sheet (recent 3 years based on
availability of financial statements)

STATEMENT OF PROFIT AND LOSS OF THE COMPANY (LAST 3 YEAR DATA)

Profit & Loss - FCS Software Solutions Ltd.’s (in Crores)

Mar'20 Mar'19 Mar'18

12 Months 12 Months 12 Months

Sales Turnover 36.88 39.62 31.01

Excise Duty .00 .00 .00

NET SALES 36.88 39.62 31.01

Other Income 3.3254 2.0066 6.5360

 TOTAL INCOME 40.21 41.63 37.55

Manufacturing Expenses .00 .00 .00

Material Consumed .00 .00 .00

Personal Expenses 19.59 18.45 19.13

Selling Expenses .00 .00 .00

Administrative Expenses 19.17 16.20 12.92

Expenses Capitalised .00 .00 .00

Provisions Made .00 .00 .00

TOTAL EXPENDITURE 38.77 34.64 32.06

Operating Profit -1.89 4.98 -1.05

EBITDA 1.44 6.98 5.49

Depreciation 5.24 3.34 1.04

Other Write-offs .00 .00 .00

EBIT -3.80 3.64 4.45

Interest 2.88 1.05 .38

EBT -6.68 2.60 4.07

Taxes .82 .81 1.05

Profit and Loss for the Year -7.50 1.79 3.02

Non Recurring Items -3.24 -6.28 -.04

 Other Non Cash Adjustments .00 .00 .00

Other Adjustments .18 6.28 .04

REPORTED PAT -10.56 1.79 3.02

Preference Dividend .00 .00 .00

Equity Dividend .00 .00 .00

Equity Dividend (%) .00 .00 .00

Shares in Issue (Lakhs) 17095.53 17095.53 17095.53

EPS - Annualised (Rs) -.06 .01 .02

Rs (in Crores)

BALANCE SHEET OF THE COMPANY (LAST 3 YEAR DATA)

BALANCE SHEET OF FCS SOFTWARE MAR 20 MAR 19 MAR 18

SOLUTIONS (in Rs. Cr.)

12 months 12 months 12 months

EQUITIES AND LIABILITIES

SHAREHOLDER'S FUNDS

Equity Share Capital 170.96 170.96 170.96

TOTAL SHARE CAPITAL 170.96 170.96 170.96

Reserves and Surplus 128.64 164.71 165.24

TOTAL RESERVES AND SURPLUS 128.64 164.71 165.24

 TOTAL SHAREHOLDERS FUNDS 299.59 335.66 336.20

NON-CURRENT LIABILITIES

Long Term Borrowings 26.99 27.32 0.00

Deferred Tax Liabilities [Net] 0.00 0.00 0.00

Other Long Term Liabilities 5.26 4.88 1.62

Long Term Provisions 0.00 0.00 0.00

TOTAL NON-CURRENT LIABILITIES 32.25 32.20 1.62

CURRENT LIABILITIES

Short Term Borrowings 0.00 0.00 0.00

Trade Payables 1.50 2.78 4.14

Other Current Liabilities 3.68 8.06 23.17

Short Term Provisions 0.04 0.03 0.03

TOTAL CURRENT LIABILITIES 5.22 10.87 27.34

TOTAL CAPITAL AND LIABILITIES 337.06 378.73 365.15

ASSETS

NON-CURRENT ASSETS

Tangible Assets 195.58 196.16 40.75

Intangible Assets 0.17 0.28 0.43

Capital Work-In-Progress 0.64 5.47 12.52

Other Assets 0.00 0.00 0.00

FIXED ASSETS 196.39 201.91 53.70

Non-Current Investments 104.33 127.04 266.72

Deferred Tax Assets [Net] 1.12 1.13 1.45

Long Term Loans And Advances 22.65 23.54 24.20

 Other Non-Current Assets 3.36 2.81 3.24

TOTAL NON-CURRENT ASSETS 327.84 356.43 349.32

CURRENT ASSETS

Current Investments 0.00 0.00 0.00

Inventories 0.00 0.00 0.00

Trade Receivables 4.09 2.27 2.78

Cash And Cash Equivalents 1.67 12.75 8.12

Short Term Loans And Advances 1.36 2.92 0.33

Other Current Assets 2.10 4.37 4.62

TOTAL CURRENT ASSETS 9.22 22.30 15.84

TOTAL ASSETS 337.06 378.73 365.15

3.2.4 Identify the major revenue and expenses of operating and non-operating activities in the

company.

F.Y 2019-20

F.Y2018-19 F.Y 2019-20 F.Y2018-19

 Revenue from operation 3733.11

Other Income 3688.48 341.39 4040.36

Total Income 332.54 3962.00 4074.49 224.95

Operating Expenditure 4021.02 200.66 3959.31 4265.32

Depreciation and Amortization 3876.98 4162.66 1819.82 3701.02

expenses 524.43 3607.27 5779.12 16948.45

Total Expenses 333.89 (1704.63) 20649.47

Profit before Exceptional Items, 4401.41 3941.16 287.72 (16384.15)

finance (380.39) 221.50 (306.26) 105.47

cost and tax 287.67 104.72 (2298.62) (16489.62)

Finance Cost (306.26) 116.77 81.65 81.20

Exceptional Items (974.33) 81.10 (2380.26 (16570.82)

Profit before tax 81.86 37.67 (2302.59) (391.44)

Tax expense (1056.18) (975.91)) (4682.85) (16962.26)

Profit after Tax (2288.71) (940.24)

Other Comprehensive Income (3344.89)

Total Income for the Period

3.2.5 Analyse the Assets, Liabilities and Owner’s equity in the Balance Sheet.
 3.3 HUMAN RESOURCE

3.3.1 ORGANIZATION CULTURE

“Organisational culture can be defined as the philosophies, ideologies, values, assumptions, beliefs,

expectations, attitudes and norms that knit an organisation together and are shared by its employees.”

Organizational culture includes an organization’s expectations, experiences, philosophy, as well as the

values that guide member behaviour, and is expressed in member self-image, inner workings, interactions

with the outside world, and future expectations. Culture is based on shared attitudes, beliefs, customs, and

written and unwritten rules that have been developed over time and are considered valid (The Business

Dictionary).

Basically, organizational culture is the personality of the organization. Culture is comprised of the

assumptions, values, norms and tangible signs (artifacts) of organization members and their behaviours.

Members of an organization soon come to sense the particular culture of an organization. Culture is one

of those terms that's difficult to express distinctly, but everyone knows it when they sense it. For example,

the culture of a large, for-profit corporation is quite different than that of a hospital which is quite

different than that of a university. You can tell the culture of an organization by looking at the

arrangement of furniture, what they brag about, what members wear, etc. similar to what you can use to

get a feeling about someone's personality.

Corporate culture can be looked at as a system. Inputs include feedback from, e.g., society, professions,

laws, stories, heroes, values on competition or service, etc. The process is based on our assumptions,

values and norms, e.g., our values on money, time, facilities, space and people. Outputs or effects of our

culture are, e.g., organizational behaviours, technologies, strategies, image, products, services,

appearance, etc.

3.3.2 ORGANISATIONAL CULTURE IN FCS SOFTWARE

"Their focus has been on using the industry experience, Innovative thinking and technology to partner

with customers to achieve optimum business results"

Work culture is critical to a company's success. At FCS, we are very clear on the type of corporate culture

that we want to establish and nurture. We have a relatively young workforce. Consequently, we will

always work at creating a non-hierarchical, young and vibrant internal environment that focuses on

diversified ownership, calculated risk taking, empowerment of people and result based remuneration. We

have managed to successfully inculcate most of the values and drivers within our organization. We have

created several leadership positions in the Company and established a performance driven variable pay

system. Our vibrant work culture has helped FCS to continuously attract and retain talent. It's the pool of

around 1,000 professionals who helped the sapling grow into a sturdy tree, which in years to come will

blossom into a giant oak.

ORGANISATION CHART

The Organization chart of the Company is as under –

3.3.3 INDUSTRIAL LAW

Labour laws are the laws which deal with the employment and labour related issues. Labour laws deal

with the disputes between the employer and employee, regarding wages, pension, insurance of employees

etc. In India labour Laws are also known as Industrial Laws or Employment Laws due to the fact that it

deals mostly with the employment, wages and termination issues of labours working in industries.

Do Labour Laws apply to IT Industries?

There is a misconception among the people that the labour laws of the country do not apply to IT

Industries but this is not true.

  Almost all the labour laws which are applicable to any other industry are also applicable to IT

Industry.

 This is true that the Factories Act, 1946, the Industrial Disputes Act, 1947 and certain State labour

laws do not apply to IT Industries but apart from that, all the other labour laws are applicable to IT

Industries as well.

 The state governments have been given the power that they can exempt any particular industry

from the laws which are made by the Central Government regarding the labour or industrial laws

under section 14 of the Indian Employment Standard Orders Act, 1946.

 The state government using this power do exempts the IT Industries from the Industrial

Employment Standard Order Act, 1946.

 The IT industries do not include their employees under the definition of “workman” stated in the

Indian Industries Act, 1965 in order to get exempted from the liabilities which arise after that.

Following are the Industrial laws that influences FCS Software Company and IT Industries:

 The Indian Employment Standard Orders Act, 1946

 The Trade Unions Act, 1926

 The Payment of Wages Act, 1936

 The Minimum Wages Act, 1948

 The Payment of Gratuity Act, 1972

 The Maternity Benefit Act, 1961

 The Sexual Harassment of Women (Prevention, Prohibition and Redressal) Act, 2013

3.3.4 The industrial laws that regulates the functioning of IT industry

The industrial or labour laws of the country are also applicable to the IT Industries, but not all the laws.

The IT industries have been exempted from many labour laws which are applicable to other industries.

The IT industries try their level best to avoid the obligations which are imposed on them by the law.

 The Indian Employment Standard Orders Act, 1946

The Act states that there shall be equal opportunities and conditions available to each and every worker

and there shall be no discrimination on the basis of the fact that whether the employment was done before

or after the passing of the Act.

  The Trade Unions Act, 1926

 The Trade Unions Act, 1926 was passed with the objective to make the establishing and

functioning of the trade unions proper and systematic.

 The formation of trade unions is also covered under the fundamental right prescribed in section

19(1) (c) of the Indian Constitution.

 There is a misconception that the workers of an IT Industry cannot form a trade union, but this is

something which is not true.

 The right to form a union is a fundamental right which even the state cannot take away from the

citizens.

 The Payment of Wages Act, 1936

 The payment of wages Act, 1936 applies to the IT Industries.

 The Act states that there shall be no discrimination regarding the payment of wages on the basis of

caste, colour, creed, sex etc.

 Both men and women must be paid equally for equal work.

 The Act deals with the illegal deduction and non-payment or late payment of wages.

 The Act makes sure that there is no violation of labour rights regarding wages.

 The Minimum Wages Act, 1948

 The Minimum Wages Act, 1948 makes sure that a minimum amount of payment is given to the

workers, who are working under the company.

 The Act tries to minimize the risk of exploitation of the employees in the company.

 The minimum wages which must be given to the employees are specified and changed by the

central government from time to time.

 The Maternity Benefit Act, 1961

 The Maternity Benefit Act, 1961 was passed by the legislature with the sole motive to make sure

that the working women are not forced to continue their work even when they should not as they

are pregnant or are expecting a baby.

 The Act makes sure that the women are given appropriate holidays of 6 months as maternity leave

and also sees that no industries is trying to discriminate on the basis of gender.

 The Sexual Harassment of Women (Prevention, Prohibition and Redressal) Act, 2013

The Sexual Harassment of Women (Prevention, Prohibition and Redressal) Act, 2013 has been

formulated after the Supreme Court in the case of Vishaka v State of Rajasthan gave directions to the

Executive regarding the necessity to legislate an Act that could deal with the problem of sexual

harassment which a woman face while working under any Institution.

3.3.5 Job description and job specification of 2 vacancies ( MBA)

VACANCY NO. 1

Job description

Looking for HR Business Partner who is good in IT recruitment (Sourcing, client co-ordination) with 1-3

years’ experience.
  Need to reach daily targets

 Must have End to End recruitment experience.

 Understanding of all requirements as per the job description.

 The candidate must be an Individual contributor.

 Must-Have experience in Contract Staffing (Contract or C2H).

 Effective Communication and Negotiation skills.

 Looking who can join immediately

Job specification

Job Details

Industry: IT / Computers - Software

Function: Advertising, DM, PR, MR & Event Management, Human Resources

Roles: HR Executive / Recruiter

Skills: Technical Recruitment, Corporate Recruitment and IT Recruitment

VACANCY NO. 2

Job Description

JOB ROLE-

 Role Business Development Executive (US Sales)

 Responsible for getting New Leads/Requirements and maintaining Existing Clients to enhance

Business relations.

 Generate requirements from New Clients and Existing Clients through Cold Calling.

 Understand the requirement and Clients need and Shortlist the Suitable Candidates

 Based on technological skills, rates and location preferences from the available pool of Resources.

 Negotiate the rates with the Clients and Candidates

 Make timely submissions and provide all the Information to the Client, which is required for

making an end Client Submission.

 Follow-up with The Clients on the Progress of the Submittals made.

 Orient the Candidates on Interview process and Closure.

 Experienced with good IT skills and very good communication must apply.
Note:

Applicant having 0.6-3 years of experience in Business Development, Sales role from Recruitment Firms/

Software Development /IT Sales/Inside Sales/Sales, Technical sales/Support.

Shift Time - 8:30 pm-5:30 am (Night Shift) (Mon - Fri)

Fixed Sat/ Sun off.

Location - Noida Sec 57

Handsome Salary+ Meal+ Cab (Female) + Medical insurance

Reach us at 0120-3061134/ 9811565089

Job Details

Industry: Recruitment / Staffing / RPO

Function: Sales / Business Development

Roles: Sales Exec / Sales Representative, Business Development Manager

Skills: Business Development Executive Sales Process Lead Generation Channel Partners strategic

partnerships Solution Selling

JOB DESCRIPTION AND JOB SPECIFICATION.

Job description and Job specification are two integral parts of job analysis. They define a job fully and

guide both employer and employee on how to go about the whole process of recruitment and selection.

Both data sets are extremely relevant for creating a right fit between job and talent, evaluate performance

and analyse training needs and measuring the worth of a particular job.

Job Description

Job description includes basic job-related data that is useful to advertise a specific job and attract a pool

of talent. It includes information such as job title, job location, reporting to and of employees, job

summary, nature and objectives of a job, tasks and duties to be performed, working conditions, machines,

tools and equipments to be used by a prospective worker and hazards involved in it.
Purpose of Job Description

 The main purpose of job description is to collect job-related data in order to advertise for a

particular job. It helps in attracting, targeting, recruiting and selecting the right candidate for the

right job.

 It is done to determine what needs to be delivered in a particular job. It clarifies what employees

are supposed to do if selected for that particular job opening.

 It gives recruiting staff a clear view what kind of candidate is required by a particular department

or division to perform a specific task or job.

 It also clarifies who will report to whom.

Job Specification

Also known as employee specifications, a job specification is a written statement of educational

qualifications, specific qualities, level of experience, physical, emotional, technical and communication

skills required to perform a job, responsibilities involved in a job and other unusual sensory demands. It

also includes general health, mental health, intelligence, aptitude, memory, judgment, leadership skills,

emotional ability, adaptability, flexibility, values and ethics, manners and creativity, etc.

Purpose of Job Specification

 Described on the basis of job description, job specification helps candidates analyze whether are

eligible to apply for a particular job vacancy or not.

 It helps recruiting team of an organization understand what level of qualifications, qualities and

set of characteristics should be present in a candidate to make him or her eligible for the job

opening.

 Job Specification gives detailed information about any job including job responsibilities, desired

technical and physical skills, conversational ability and much more.

 It helps in selecting the most appropriate candidate for a particular job.

3.6 OPERATIONS

FCS Software Solutions Limited is an IT Company providing IT and IT enabled services. The company

has strong delivery capabilities in Application development and maintenance, eLearning and Digital

Content Management, Software testing, Infrastructure management services, Product Development, and

primarily has done work to develop data centers, e-commerce portals, packaged application support,

FPGA based accelerated computing environments, IT Separation projects, and now artificial intelligence

and machine learning.

3.6.1 Impact of COVID on the company’s operations.

On March 11, 2020, as COVID-19 spread rapidly, both in terms of number of cases and the affected

countries, the World Health Organization (“WHO”) characterized COVID-19 as a pandemic.

Most of our employees were quickly asked to work from home. However, the markets we serve continue

to undergo massive disruptions due to the COVID-19 pandemic.. The economic fallout of and the

subsequent recovery from COVID-19 will depend on multiple factors, such as recovery driven by

containment efforts, supply chain disruptions, impact of lockdowns etc. The continued spread of COVID-

19 could adversely affect workforces, customers, economies and financial markets globally, potentially

leading to further economic downturn.

The management has evaluated the impact of this pandemic on its business operations and based on its

review, there is no significant impact on its business operations. However, the impact assessment of
COVID 19 is a continuing process given the uncertainties associated with its nature and duration and

accordingly the impact may be different from that estimated as at the date of approval of these financial

statements. The Company will continue monitoring any material changes to future economic conditions.

During the period under review, the Company had been engaged in software development and marketing

and providing support services mainly for corporate business entities in the BPO, software development,

e-learning service and other related Information Technology Enabled Services. The company also carries

business of leasing or letting out all kind of immovable property including IT Infrastructural property

whether freehold, leasehold to any type of person.

3.7 SUPPLY CHAIN MANAGEMENT

A typical offshore application production support at FCS would cover the following activities:

Production (Level- I) Support activities:

• Call handling and management (end-to-end administration);

• Automated password reset

• Self-help interface

• Dispatch

• Common problem resolution

• Escalation

• Closure

• Reporting

Production (Level- II) Support activities:

• Application Call Management

• End User Support

• Production Processing Support

• Database Processing Support

• Database & Application Monitoring

• Critical Business Period Support

• Corrective Maintenance

Source code (Level- III) Support activities:

• Bug Fixing

• Enhancements

• Testing & User Acceptance

• Release Management

• Roll out Support

• Implementation Management

Source code (Level- IV) Support activities:

• Maintenance Releases

• Point Releases

• Enhancements

• Bug Fixes

• Patch Releases

• Defect Resolution

• Change request handling

• Configuration Management

• Status Reports

• Activities

• Secondary Ownership

• Primary Ownership - Offshore

• Steady State Maintenance

FCS Delivery models:

Software is delivered to clients in different paradigms. The two most used models are Fixed Price Fixed

Time Frame model and Time and Material model. In Fixed Price fixed time frame model, a client pays

fixed cost for a software project delivery within agreed timetable. Any projects where specifications are

fixed and would not change substantially over a period of time fall under this model. On the other hand, if

projects are loosely defined and are done in an adhoc manner or involve client’s managers to manage day

to day work, they are done in Time and Material model. In this, the company provides resources to do a

project and they in turn are client managed. With increasing trend to outsource software services, a

blended model is used where client has onsite resources working under the client and offshore teams

working under the company. They are both managed using state of art project management

methodologies. Time and Material model is most used and understood model. Under this, a client pays for

time billed and supervises the delivery via his own managers. The delivery models are described in detail

below:

1. Fixed Price Fixed Timeframe Projects:

FCS delivers technology solutions to help client achieve business results. The Company first analyses

clients’ requirements, develop the scope and finally propose a fixed-price solution. Thereafter

professional implementation plan is agreed upon.

As a solutions provider, FCS specializes in developing context-specific solutions that exactly fit-in

clients’ present requirements as well as their plans for the future. Its Fixed Price Software Development,

services are available for the Internet/Intranet, Client/Server and Legacy systems.

The Company’s time-proven solid implementation methodologies and technical competence enable

clients to undertake, upgrade and implement their project cost-effectively and timely. FCS helps its

clients successfully navigate through the lifecycle, from initial planning through deployment and

promotion. Its technical professionals can supplement existing staff and help them to build and test the

application. Additionally, FCS also help them implement their business solutions while dramatically

reducing the risk associated with complex product development and maintenance.

FCS provides clients with resources that they need to:

• Calculate and analyse the gap between a package’s capabilities and specific needs

• Understand current and future state environment

• Project the total cost incurred for standard and tailored implementations

• Determine the flexibility associated with a package to be able to meet the rapidly changing technical

environment

• Use time-proven methodologies, support tools, and techniques to implement solutions

• Plan software upgrades and migration

2. Lab on Hire Model:

FCS has the capability to ramp up infrastructure and skilled manpower to create a dedicated Lab for its

clients at its development center in India.

FCS provides dedicated lab facilities equipped with the required hardware and software, and an excellent

development environment. Additionally, manpower with the required skill set and education is provided

to the client at start of the project. In fact, the team works under the supervision of the client’s project

managers and reports directly to them. FCS also manages the infrastructure and project staffing, while the

client manages the team and project delivery. Full access to the team and lab are provided to the client.

For instance, our IPLC, set up to California, helps US clients to use this lab as a virtual development

center that is connected 24 hours a day, 365 days a year.

3.8 SYSTEMS AND OPERATIONS MANAGEMENT

Business of FCS:

The Company is engaged in creating customized software solutions, maintaining software applications

and creating digital content solutions for its clients. The business model of the company is to create,

manage and operate dedicated offshore development centers in India for its customers. The company

provides strong and transparent project management, technical expertise, dedicated software professionals

and a zero defect delivery model to its customers. This helps its customers reduce their total cost of
operations, hence making them more efficient. FCS ability to scale up and down according to client needs

gives clients the much needed comfort level. More and more US based organizations are looking tying up

with development partners in India not only to reduce development expenses but also to take advantage of

India’s large skilled pool of software professionals. FCS has over the years developed strong and

validated processes to cater to the growing needs of these customers. FCS believes in creating long term

customer relationships to grow its business.

The four main core areas of competency are described in detail below:

1. E-learning and Digital Consulting

US corporations look at E-learning or web / CD based training programs as one of the ways to achieve

organizational growth and improved business performance. E-learning helps employees, vendors, and

dealers of a company to better their performance and deal with fast-changing environments. E-learning

makes training highly efficient, by making it available anytime, anywhere and reduces total cost of

training. E-learning is used to train employees, customers and service technicians on product knowledge,

concepts, strategies, risk and finance, compliance and technology.

FCS, develops and manages E-learning solutions that help organizations achieve optimal performance.

Our solutions are tailored to meet specific organizational requirements that set in a definite road map for

increased return on investment. As a player in custom e-learning solutions, FCS deliver results to

companies around the world and helps them to achieve improved business performance through efficient

human capital management.

FCS’s edge in comprehensive e-learning solutions owes greatly to it instructional design methodology,

competent Instructional Design specialists, multimedia specialists, Subject Matter Experts (SMEs),

usability engineers, and quality assurance experts, all working at it’s offshore development center in

Noida, India. The Company’s turnaround time is speeded up by its ability to quickly ramp up team size

and deployment of re-usable objects. FCS offers the twin advantages of lower costs and access to quality

talent to its E-learning customers.

The Company offers the following E-learning services:

· Plan: Content Architecture, User Navigation, Instructional design, Web strategy for existing

brick/mortar companies. Web application visual strategy, building brands on the Internet

· Build: CBT, WBT, and Integration with standard LMS, Reusable learning Objects, Web sites, Product

Demos, Walk through, and Document Management Systems

· Manage: User Experience with clients, Internet Brands, Learning suites, learning modules developed by

the team, sites created and hosted FCS.

· Technologies: Flash with database, Director with Lingo, Dream weaver, Premier, ASP programming,

Animation, Java scripting, Adobe Photoshop, Corel Draw, GIF Construction Set, Use of AICC standards

for E-learning, Authoring tools, standard LMS like Docent and SABA, XML, Java.

FCS has executed E-learning and Digital Consulting assignments for 72 Clients amounting to Rs. 5228.33

lakhs during last 3 years. The major clients of FCS in this business are Canon, Domino, John Deere, AIG

etc. However, the company has no long-term contracts with these clients.

2. IT Consulting Services

Many organizations today implement packaged solutions or custom-developed applications without

consideration for how they will maintain and enhance the application after launch. Maintenance of

applications spread across multiple platforms from legacy to client server systems to more recent multi-

tier or browser-based designs has always been a challenge to enterprises.

FCS IT consulting division provides Application Maintenance. The Company provides ongoing

functional and application support for a customer’s application maintenance needs. FCS team, work for

stabilizing, optimizing and extending client’s application so that its functionality continues to meet the

client’s growing and changing needs.

Its Application Maintenance services basically consists of the following:

• Technical Enhancements: FCS works on client applications to make them more efficient by either

technology

Migration or adding new innovative technology components to make the applications more efficient and

tuned to user needs.

• Functional Enhancements: FCS business analysts study customer processes and end-user needs. This

results in a Functional Specifications / Requirements Document. The FCS development team then writes

new objects and components that get integrated with the existing client application.

• Corrective Adjustments: FCS provides production support for live customer applications. While the

applications are in use, the users want small changes for their day to day working. FCS team writes small

pieces of code as corrective adjustments.

• Emergency Fixes: FCS team is available round the clock to handle any emergency situations that may

occur and to write patches to ensure that the customer applications are always live and running. IT

Consulting Domain Expertise Sales Force Automation, CRM Software, Channel / Retail Management,

Portal Development and Management, 24/7 Application Support, 24/7 Desktop support for applications,

Web based workflow application. FCS has the capability to conceptualize, create, manage and maintain

the above applications. FCS has created multiple indirect and direct sales force management applications.

The company provides software components for retail and channel management.

FCS has competence in portal creation and management. The company also provides the customer

support for all these portals.

IT Consulting Technology Expertise

FCS has strong teams and processes to work in the following technology areas - Microsoft (.NET), Sun

(Java, JSP,J2EE), IBM (Lotus Domino),Oracle Applications.

FCS has a proven IT consulting methodology. The Company follows ETVX, Knowledge Creation &

Transfer Process, Creation of Offshore test Environment, Enhancement / Work Unit Management,

Onsite / Offshore Blended Production Support and strict SLA and metrics.

As part of its service offering, it also provides its customers 24 / 7 Application Support. This includes

Toll Free Number, Email and Chat Support for application users, escalation process to expert teams and

final tier escalation to onsite teams.

 DIAGRAM

FCS has executed IT consulting assignments for 111 Clients amounting to Rs.10394.95 Lakhs during last

3 years.

FCS has executed assignments of GE Transportation, Ace Technologies Inc., Savant Consulting, Oxford

Global and Bradford & Galt Consulting etc. in its IT consulting business, however, no long term contracts

has been entered into with these clients.

3. Product Engineering Services (PES)

PES Group is specifically focused on servicing the Software Product Companies. All services, processes

and teams are structured to provide Software Product Life cycle Management and 24/7 Desktop

Technical Support.

• Service Offering:

FCS provides dedicated team to manage the entire Information Life Cycle of client’s Software Product.

FCS team can work independently on assigned tasks or co-develop with its US teams. Its approach is to

utilize a team of domain experts to work collaboratively to meet the client’s product specifications and

designs. This enables FCS to ensure that they deliver solutions that actually meet customers’ expectations

and in the shortest possible time.

In each of their domain areas, FCS has well-established teams, validated processes and efficient business

analysts who have an in-depth understanding of the processes in the specific functional areas. Hence
when the client chooses to work with FCS, client can largely leverage on the company’s extensive

experience and the reusable components.

• Domain Expertise: FCS has following domain expertise

 Web based products

 Products written in Microsoft and Sun technologies

 Client / Server products

 Assistive Technology Products

 CRM Products

 NET and J2EE Framework

• Technical Support Capability: FCS offers the following technical support to its clients:

 24 / 7 Technical Support: FCS provides 24 hours, 7 days round the clock technical support

to its clients.

 800#, chat and email support in which clients can get online support through Chat or

emails.

 Engineers who understand the clients’ product will provide desktop based support to the

clients customers or users

 Customer Problem Replication

 Remote Troubleshooting for any problems raised by the end-user

 Escalation of Problems to onsite team

 Sophisticated CRM tool to log all customer queries and provide ticket based resolution.

4. Application Support – 24 / 7

The company provides toll free voice access, e-mail, and chat support 24/7 where clients’ employees can

call to report any problem with the applications that they use to do their day-to-day work. Some of these

business applications are mission critical and need to be supported on a set service level agreement.
 3.9- IT AND ANALYTICS
Digital Work Place:
The Digital Workplace (DW) is a centralized channel for ensuring the smooth functioning and digitizing

of all the projects and activities in FCS. It serves as an interface for the clients to monitor the progress of

projects. The development team uses it to communicate, view and access projects and reports. It is also

used for creating projects schedule, uploading the completed projects and delivering them for client

review.

It provides for smart and transparent project management and better client communication by making the

development process visible to the client so that they monitor the progress of various projects and give

feedback to the development team.

The application provides role-based access to the users. The rights to perform various functions in the

application are defined according to the Type of the logged-in user.

The roles of the users of DW are:

• Client

• Business Head

• Global Head

• Development Head

• Project Manager

• Project Leader

• Team Member/Developer

• Instructional Designer

• Visualiser

• Quality Analyst

• Human Resource

• Networking

• Sales

• Training
• Helpdesk

The main sections of the Digital Workplace application are:

• Login

• Home/Dashboard

• Projects

• FCS University

• Sales Management

• Lead management

• Performance Tracker

• FCS Asset Manager

• Knowledge Bank

• Communicate

• Request For Proposal (RFP)

• Time Sheet

• Reports

• Process

• Templates

• Contact Us

• Help

• Live Manage

• Edit Profile

• Logout
 CHAPTER 4- CORPORATE SOCIAL RESPONSIBILITY

4.1 INTRODUCTION

CSR is a means to balance economic, social and environmental objectives, it is a responsible way of

doing business.

Corporate Social Responsibility has always been an integral part of FCS’s vision.

True to its tradition, FCS Software Solutions Limited (“FCS”) is committed in letter and spirit to

Corporate Social Responsibility. Since inception FCS believes that Corporations must reach out to the

society and help by improving the quality of education and healthcare through various community

development programs.

Corporate Social Responsibility in FCS is maturing to the level where it encompasses a gamut of

activities to sustain social transformation in nearby localities.

4.2 SOCIO-ECONOMIC CSR ACTIVITIES BY THE FIRM DURING COVID 19

Covid-19 fails to breach FCS Software Solutions’ business.

After lockdown, company’s offices were completely shut down and employees were asked to work from

home as per directions of government. The offices were partially resumed based on the guidelines from

local administration maintaining safe work practices from May 18, 2020 with reduced staff.

The company is following Standard Operating Procedures and taking utmost care of its staff and work

force like sanitization, social distancing, mandatory mask wearing, thermal check at the gate and

maintaining proper hygiene etc.

4.3 CSR PROGRAMS

FCS Foundation began a pioneering initiative in 2008-09, by the name of FCS Foundation, a non-profit

organization, which, since its inception, is solely and voluntarily devoted to work for the development of

that section of community, which needs our assistance to save its identity. CSR being its prime objective,
FCS first completes a thorough assessment to understand both the needs and assets of the community, for

which it has to develop and run a program. Then it analyses the gap of existing programs and initiatives.

Each program is then tailored to fit the needs and leverage the resources of the community in consultation

with expert educators, local partners, and community members including parents and children.

In year 2010-11 FCS Foundation conducted “The Rural Reach Program” throughout the year at various

places, which is a one week program delivering basic knowledge of computers to students in rural

schools. It also run “Sports for Hope” programme in partnership with ‘Khel Evam Uthasav Samity’ of

various villages in selected regions, which provides young people with opportunities to practice sport and

be educated on the moral and human values. Other programs run by FCS Foundation include Heath

Awareness Programs and Human Rights. FCS Foundation has adopted and renovated Lady Noyce Senior

Secondary School for the Deaf, New Delhi so that the objectives of the school may be achieved in an

improved, professional and timely manner.

FCS is working with Punjab Govt. under Public- Private partnership to give free education in rural and

remote areas under the scheme of Adarsh School. Each school has a capacity of 2000 students who will

receive free education. The Company has also formed a registered society in the name of Lord Buddha

Educational Society that is running non-profit hospital in Raipur.

4.4 CSR BUDGET

CSR Committee will recommend the annual budgeted expenditure for each program to the Board for its

consideration and approval and shall be approved on programs in accordance with CSR Policy.

The Surplus, if any, arising out of the CSR Programs will not form part of business profits of the

Company.
 CHAPTER 5
5.1 Chronology

Is FCS Software Solutions (NSE: FCSSOFT) Using Too Much Debt?

FCS Software Solutions had ₹259.0m of debt in September 2020, down from ₹286.4m, one year before.

On the flip side, it has ₹47.5m in cash leading to net debt of about ₹211.5m.

A Look at FCS Software Solution’s Liabilities

We can see from the most recent balance sheet that FCS Software Solutions had liabilities of ₹95.1m

falling due within a year, and liabilities of ₹287.5m due beyond that. Offsetting this, it had ₹47.5m in

cash and ₹59.1m in receivables that were due within 12 months. So it has liabilities totalling ₹276.0m

more than its cash and near-term receivables, combined.

Over 12 months, FCS Software Solutions made a loss at the EBIT level, and saw its revenue drop to

₹379m, which is a fall of 11%.

Not only did FCS Software Solutions’ revenue slip over the last twelve months, but it also produced

negative earnings before interest and tax (EBIT). Its EBIT loss was a whopping ₹115m. When we look at
that and recall the liabilities on its balance sheet, relative to cash, it seems unwise to us for the company

to have any debt. So we think its balance sheet is a little strained, though not beyond repair. Another

cause for caution is that is bled ₹6.7m in negative free cash flow over the last twelve months. So suffice it

to say we do consider the stock to be risky. There's no doubt that we learn most about debt from the

balance sheet.

5.2 State of resolution

FCS Software is still undergoing with the problem. The company is facing debt and also a huge loss. If it

continues to go forward like that the company will suffer a lot because ongoing loss and debt results in

loss of shareholders for the company. If a company faces debt and incurs loss and liabilities it’s a risk for

the shareholders of that company. In the worst case scenario, a company can go bankrupt if it cannot pay

its creditors. 

5.3 Analysis of steps taken

As, the company FCS software is still facing the issue of increasing and ongoing loss and

liabilities, it didn’t do anything yet. Or they haven’t disclosed and openly declared about what

they are going to do further.

5.4 Recommendations and suggestions

According to me, yes the situation could have been avoided if the company did the forecasting of

the debt and loss which was going to hit the company.

The other way they could have prevented the debt is of increasing sales revenues and hopefully

profits. This can be achieved by raising prices, increasing sales, or reducing costs. The extra cash

generated can then be used to pay off existing debt.

Inventory Management

Another measure they could have taken to reduce the debt-to-capital ratio is more effective

inventory management. Inventory can take up a very sizable amount of a company's working

capital. Maintaining unnecessarily high levels of inventory beyond what is required to fill

customer orders in a timely fashion is a waste of cash flow. Companies can examine the day's

sales of inventory (DSI) ratio, part of the cash conversion cycle (CCC), to determine how

efficiently inventory is being managed.

The Bottom Line

Companies can use certain tools like debt restructuring and inventory management in order to lower their

debt-to-capital ratio. By using certain bottom-line accounting techniques, the company can help to make

themselves appear in a better financial position without the fear of insolvency.

 6. ANNEXURE

7. References
 https://fcsltd.com/about-us
 https://www.ndtv.com/business/stock/fcs-software-solutions-ltd_fcssoft/reports

 https://www.goodreturns.in/?utm_medium=Desktop&utm_source=GR-

EN&utm_campaign=Back-Home

 https://labour.gov.in/

 https://www.financialexpress.com/market/stock-market/fcs-software-solutions-ltd-stock-price/

financials-cash-flow/

 https://www.icicidirect.com/equity/stockpricequote/nse/fcs-software-solutions-ltd/21275

 https://www.managementstudyguide.com/job-description-specification.htm

 https://thetechpanda.com/a-brief-history-of-indian-it/29817/

 https://fcsltd.com/CSR_Policy.pdf