Professional Documents
Culture Documents
Subject: Organizational Behaviour Topic: Job Satisfaction: Index
Subject: Organizational Behaviour Topic: Job Satisfaction: Index
SUBJECT: ORGANIZATIONAL
BEHAVIOUR
INDEX
1
ACKNOWLEDGEMENT....................................................................... 3
SYNOPSIS................................................................... 4
COMPANY OVERVIEW................................................... 5
OBJECTIVE..................................................... 6
QUESTIONNAIRE......................................................... 7
METHODOLOGY............................................................ 8
DATA COLLECTION....................................................... 8
ANALYSIS................................................................... 9
FINDINGS.................................................................. 20
CONCLUSION............................................................. 22
RECOMMENDATIONS.................................................. 23
BIBLIOGRAPHY........................................................... 23
ACKNOWLEDGEMENT
2
I owe a great many thanks to great many people who helped and
supported me during the writing of this report.
Special thanks to MET’s library staff who have helped me by issuing the
necessary books and reference notes to me. They were crucial in
building a strong fundamental base about the concepts and peculiarities
involved in the topic.
Synopsis
Objective:
3
To know the attitude of the employees in general regarding their job &
their level of job satisfaction.
Actual study:
Findings:
From the questionnaire survey, it was found that the management and
employees shared a decent relationship among each other.
Organisational goals and strategies were clearly communicated.
Employees co-operate with each other.
Conclusion:
In ERNST & YOUNG PVT. LTD., this has been proved that there are
various employees possessing different levels of job satisfaction &
working together to achieve the same goals of the company by being
complementary & supplementary to one another.
COMPANIES OVERVIEW
AC Ernst and Arthur Young were brought together when the firms
they started combined to create Ernst & Young in 1989.
4
Ernst & Young - a global organization of 152,000 people in 140
countries sharing their ideals and passion to help clients improve their
businesses around the globe.
Our Global Industry Centers around the world can help you anticipate
market trends, identify implications and develop clear points of view on
various industry issues such as –
Automotive
Consumer Products
Media & Entertainment
Mining & Metals
Oil & Gas
Power & Utilities
Private Equity
Real estate
Technology
Telecommunications, etc.
OBJECTIVE
JOB SATISFACTION is an individual’s general attitude towards his or
her job. Job satisfaction is a Positive feeling about one’s job resulting
from an evaluation of its characteristics. In other words, Satisfied
5
employees hold positive feelings about their job and dissatisfied
employees hold negative feelings about their job.
6
SR. NO. STRONGLY STRONGLY
FACTOR AGREE NEUTRAL DISAGREE
AGREE DISAGREE
DATA COLLECTION
Data was collected from the employees in the form of a Questionnaire.
Questionnaire was filled by 11 employees of Tax & Regulatory
Department of the organization.
ANALYSIS
8
1. You are satisfied with your job.
2. Agree 5
3. Neutral 0
4. Disagree 5
5. Strongly Disagree 1
Total 11
9%
45%
45%
9
Sr.N Options No.of
o people
1. Strongly Agree 0
2. Agree 4
3. Neutral 3
4. Disagree 3
5. Strongly Disagree 1
Total 11
4
3.5
3
2.5
2
1.5
1
0.5
0
Strongly Agree
Agree
Neutral
Disagree
Strongly
Disagree
10
Sr.N Options No.of
o people
1. Strongly Agree 0
2. Agree 9
3. Neutral 1
4. Disagree 1
5. Strongly Disagree 0
Total 11
9
8
7
6
5
4
3
2
1
0
Strongly Agree Agree Neutral Disagree Strongly
Disagree
11
2. Agree 8
3. Neutral 2
4. Disagree 1
5. Strongly Disagree 0
Total 11
8
7
6
5
4
3
2
1
0
Strongly Agree Agree Neutral Disagree Strongly
Disagree
2. Agree 3
12
3. Neutral 6
4. Disagree 2
5. Strongly Disagree 0
Total 11
6 6
5
3 3
2 2
1
0 0
Strongly Agree Agree Neutral Disagree
0
Strongly Disagree
2. Agree 5
13
3. Neutral 3
4. Disagree 3
5. Strongly Disagree 0
Total 11
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
2. Agree 2
14
3. Neutral 6
4. Disagree 2
5. Strongly Disagree 1
Total 11
6
6
5
2
2
1 2
0 0
Strongly Agree
Agree
1
Neutral
Disagree
Stongly
Disagree
2. Agree 6
3. Neutral 3
4. Disagree 2
15
5. Strongly Disagree 0
Total 11
18%
Strongly Agree
Agree
Neutral
Disagree
55% Strongly Disagree
27%
9. My job is good.
2. Agree 5
3. Neutral 2
4. Disagree 4
5. Strongly Disagree 0
16
Total 11
5 5
4 4
3
2 2
1
0 0
Strongly Agree Agree Neutral Disagree
0
Strongly Disagree
2. Agree 9
3. Neutral 1
4. Disagree 0
5. Strongly Disagree 0
Total 11
17
9
8
7
6
5
4
3
2
1
0
Strongly Agree Agree Neutral Disagree Strongly
Disagree
3. Remain Loyal to 1
the company
4. Neglect the 2
situation
Total 11
18
Leave your job
Voice against the wrong
Remain Loyal to the company
Neglect the situation
Findings
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The Effect of Job Satisfaction on Employee’s Performance was also
asked to the employees to know their viewpoints. Majority of the
employees agreed that the satisfactory level affects their
performance at work. Absenteeism of employees depends on the
satisfactory level.
Majority of the employees are satisfied with the companies policies &
rules of the organization.
Employees agree that their job is good but they also agree that their
job could be better.
Overall, the employees agreed that they are satisfied with their job
but not highly satisfied.
20
Loyalty – Dissatisfaction expressed by passively waiting for conditions
to improve.
CONCLUSION
Most of the respondents were between the age group of 25 - 45.
This shows that people joining their young age but fail to make it as
their career.
1. 60% of the total respondents were females. Female employees
are more in the company compared to male employees.
21
4. 50% of the employees said that their boss sometimes consider
their suggestions.
5. Many employees were learning new things and were happy about
it. This shows it is adding to their knowledge, skill and they feel a
sense of contentment towards the job.
Thus one can conclude saying that ERNST & YOUNG PVT. LTD.
employee’s level of job satisfaction is very high with good status,
good salary, and opportunity to learn new things, good working
conditions, good remuneration, good growth opportunities, job
security, and good incentives.
RECOMMENDATIONS
with work.
satisfaction.
4. Since few employees are still not optimistic about the future with
22
counseling should be provided and should try to find out the
reason.
BIBLIOGRAPHY
www.ey.com
www.google.com
Organizational Behaviour – Stephen Robbins
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