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Information & DM
MANAGERIAL SENSE-MAKING:
INFORMATION & MANAGERS:
DECISION • Create mental maps
M A K I N G • Are problem solvers, decision makers
• Are information processors
p
• Create & support information
processing
Prepared By Ratna Dwi Wulandari
Dept. Administration & Health Policy
School of Public Health – University of Airlangga
MANAGERIAL ROLES
(Mintzberg): Wrapp’s SUCCESSFUL MANAGER:
CORPORATE STRATEGY
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2
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Information required at
INFO SYSTEMS, LEVELS, DECISIONS different management levels
ORGANIZATIONAL LEVEL
TYPE OF
DECISION OPERATIONAL KNOWLEDGE MANAGEMENT STRATEGIC
STRUCTURED ACCOUNTS
RECEIVABLE
ELECTRONIC PRODUCTION
SCHEDULING COST OVERRUNS
TPS
OAS MIS
SEMI- BUDGET
STRUCTURED PREPARATION
PROJECT
SCHEDULING DSS
FACILITY
LOCATION
KWS ESS
UNSTRUCTURED PRODUCT DESIGN NEW PRODUCTS
NEW MARKETS
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