ARUN SHIVAPRASANNA

#642, 6th cross, 3rd block, HMT Layout, Nagasandra Post, Bangalore-73. +919886624950. mallayaarun@gmail.com

SUMMARY:
IT professional with overall 13+ years of multifaceted experience in Data Center Infrastructure solutions, who has:

• Experience working as a Presales consultant and Business Development Manager.

• Experience working as a Solution architect, providing datacenter infra solutions – On Prem & Cloud.
• Knowledge on Program Management and Vendor Management.

PROFESSIONAL EXPERIENCE

Dell Technologies, Bangalore 08/2017 – Till Date.

System Engineer – Corporate.
• Experience in handling enterprises, BFSI segments & Government Verticals.
• Responsible for the coordination, delivery and quality of presales Technology Solutions deliverables within the domain
of the accounts such as Design & Architect Infrastructure Solutions, Design Proposal, Solution Presentations, Execute
POCs across all the Dell Technology solutions.
• Address client technical priorities, challenges and initiatives by developing a Technology Blueprint (or) IT Atlas for the
customer.

HCL Technologies – ISD, Bangalore 05/2015 – 07/2017.

Business Development Manager – South India.
• Working as both Presales consultant & Business development manager for Data Center infrastructure solutions covering
south India market cutting across all the business segments right from Government, defense, BFSI, IT-ITES.
• Develop an overall vision, strategy, and execution plan for existing, emerging Technologies like Big Data, Data Analytics
Solutions and establish connect with the targeted verticals & specific workloads.
• Build and execute the right strategic alignment between HCL & OEM’s for products which includes driving go-to-market
programs, solution development, field enablement and technical alignment.

Xiotech India, Bangalore 11/2014 – 05/2015

Presales Lead - South
• Handling entire gamut of business development activities including establishing cordial business relationships with Channel
Partners and System Integrators
• Develop strong relationships with customers, acting as the Technical Pre-Sales Engineer
• Produce technical documents such as customer proposals including detailed solution documentation as per customer
expectations & Manage product trials / Conditional POC for prospective customers

Dell India Private Limited, Bangalore 07/2011 – 11/2014

Inside Solutions Architect – Global Presales Operations.
• Engage account team and customer to gather information required for scoping.
• Determine technology feasibility and develop the best solution for the given customer needs.
• Ensure compliance to Service Level Agreements (SLA’s).
• Create Proposals, Statements of Work (SOW) and pricing models.
EMC DATA STORAGE SYSTEMS INDIA PVT Ltd, Bangalore 07/2010 – 07/2011
Technical Consultant Analyst – America’s Sizing & Quotation Team.
• Participate in technical sales calls to configure and document EMC software, hardware and service solutions to meet
customer and sales objectives.
• Looked after inside presales operations processes, systems and tools such as Direct Express, Solution Validation Center,
Qualification process, etc.
• Participates in qualifying sales opportunities in the terms of customer technical requirements, competition, decision
making process and funding.

PATNI COMPUTER SYSTEMS, Mumbai 09/2007 - 07/2010

SOFTWARE ENGINEER
07/2009 – 07/2010: EMC GENERALIST TEAM.
• Hands on experience in debugging all bugs identified by DVT, QA teams & determine the source of a system failure or
anomaly and to mitigate the issue by fixing the bug in the code and proceeding with Unit testing.
• Hands on experience working on ambiguous and unstable firmware versions.

01/2008 – 07/2009: DEVICE VERIFICATION AND TESTING (MANUAL & AUTOMATED)

• Prepare storage array for testing of FLARE® operating environment according to Test Plan
• ISCSI Testing mainly involved test cases which were meant to test its features like iSCSI Authentication, iSCSI protocol
CHAP Authentication test.
• Conduct the test and log defects on unexpected test results using Remedy user
• Configuration of Fiber switches, creation of zones as per the test plan.
• Working on test plans for various scenario and automating them using Perl scripts.

Professional Certification

• EMC Proven Specialist – Technology Architect.

• VTSP Certified Professional.
• Nutanix Platform Sales Engineer.
• AWS Certified Solutions Architect – Associate.

EDUCATION AND CREDENTIALS

Bachelor of Engineering in Information Science.

• M.S. Ramaiah Institute of Technology, Vishweshwaraiah Technological University. Batch : 2007 (% Score – 65.34% )

HSC - SSC
• BEL Pre University College, Bangalore. Batch: 2003 (% Score – 74.67%)
• BEL High School, Bangalore. Batch: 2001 (% Score – 78.88%)