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Logistics Manager or Supply Chain Coordinator or Inventory Speci
Logistics Manager or Supply Chain Coordinator or Inventory Speci
Logistics Manager or Supply Chain Coordinator or Inventory Speci
PEREZ
5911 BROOKSIDE OAK CIRCLE
NORCROSS, GA 30093
PHONE: 770.757.1036
EMAIL: jp9d1e96@westpost.net
*RELOCATING TO THE PITTSBURGH, PA AREA*
SUMMARY OF QUALIFICATIONS:
-Eight years experience in account management with expertise in optimizing clien
t relationships and improving operating efficiency.
-Excellent writing and research capabilities. Articulate ideas clearly and conci
sely.
-Demonstrated ability to think independently, plan proactively, and communicate
effectively.
-Computer proficient: Microsoft Word, Excel, Access, Outlook, Lotus Notes, and A
SW Resource Planning Software.
-Bilingual: English and Spanish.
PROFESSIONAL EXPERIENCE:
Fabricator Support Manager
Eclipse Shutters, Suwanee, GA 2007-Present
-Manage all aspects of client accounts including invoices, billing records, and
purchase orders.
-Oversee the distribution center for the #1 selling window shutter in North Amer
ica.
-Coordinate the efficient movement of freight for inventory in excess of $4 mill
ion.
-Negotiate and competitively bid freight contracts resulting in dramatically imp
roved delivery operations and a 30% reduction in freight and brokerage charges.
-Establish sales price and margins for all components and source hardware from o
verseas vendors.
-Manage inventory levels to meet or exceed target projections.
-Compile detailed reports and track financial performance that is used in decisi
on making at the CEO and CFO level.
-Collaborate across multiple departments to strategize new sales and marketing e
fforts.
-Write complex ASW system quires to mine data used for managing global inventory
.
-U.S. Customs expertise used to control all import and export logistics.
Technical Support Manager
Turnils Shutter Division, Suwanee, GA
2004-2007
-Served as subject matter expert on all technical and fabrication issues.
-Conducted training seminars with an international network of suppliers regardin
g new product introductions.
-Established best practices for product fabrications and supply chain management
.
-Authored marketing bulletins to detail product technicalities for new product l
aunches.
-Initiated proposals and sourced materials to expand product line.
-Executed extensive research summaries on competitive offerings for use in sales
and marketing efforts.
Customer Service Team Lead
Turnils North America, Suwanee, GA
2002-2004
-Developed and fostered strong working relationships with external customers.
-Allocated personnel resources and monitored employee performance.
-Served as a liaison across departments to ensure any outstanding issues were re
solved effectively.
-Spearheaded new procedures within the department to increase efficiency and ove
rall customer support.
-Facilitated problem solving meetings that were integral to achieving higher cus
tomer satisfaction levels.
-Diffused complex customer issues with tact and diplomacy.
EDUCATION:
B.A. Liberal Arts and Sciences, Minor: Business Administration
West Virginia University, Morgantown, WV, 2001