Contact
Andreea Ioana Petre
www.linkedin.com/in/andreea- Customer Service Representative at Ascensos
ioana-petre-a0a6971b6 (LinkedIn) Bucharest

Top Skills Summary

Customer Experience
I'm a strong and ambitious person, seeking continuous development
Microsoft Office
and always ready to face new challenges.
Time Management

Experience
Ascensos
Customer Service Representative
September 2020 - February 2021 (6 months)
Romania

NN
Customer Care Representative
August 2019 - April 2020 (9 months)
Bucharest, Romania

-Contacting customers by phone for various information on insurance policies

-Data collecting and information on different payment methods;
-Providing all the necessary information and solving all the requests made by
customers;
-Registration of customer complaints sent by phone or e-mail and then sending
them to the approved
department.

Through this working experience I discovered that I am able to adapt to new

working conditions, and that I can do a great job in working with people.

TUI
Intern
February 2019 - May 2019 (4 months)
Bucharest, Romania

TUI TRAVEL was the place where I did the mandatory practice for my
University.
The "internship" took place at TUI Travel Center agency form mall Park Lake.

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I consider this first experience in the field of work an important period in my

life, because, here I learned how to relate to people and what steps must be
followed in order to satisfy their needs and requirements regarding tourist
offers and packages.

During this internship I learned how to make a tourist offer and I also had the
opportunity to work in the agency's software program, Travel Manager.

I had the opportunity to work with qualified staff in a beautiful and welcoming
atmosphere and I am very grateful for this experience.

Education
Academia de Studii Economice din București
Bachelor's degree, Business and Tourism in English · (2017 - 2020)

Activity
03/14/2022, Muskan Manchanda added candidate to customer care
executive

03/14/2022, Viewed by Muskan Manchanda

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