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MICHELLE WEISS

MANAGER, EDUCATOR, ARTIST

EXPERIENCE

CONTACT INTERNATIONAL HEARING SOCIETY


Professional Development Project Manager | May 2021 - Present
P: 734-657-7097 Professional Development Specialist | July 2019 - May 2021
E: mweiss330@gmail.com Project lead developing a new edition of the self-study course
for people becoming hearing aid specialists. Tasks include:
SKILLS
Subject matter expert recruitment and management
Editing text and coordinating with publisher
Applied theatre Writing e-learning activities and assessing the publisher's
Attention to detail Articulate designs
Budgeting Managing the migration to a new LMS
Canva Coordinating the development of improved assessments
Communication and test items
Creative problem solving Writing the new product marketing plan
Culturally responsive education Developing the sunset plan for the previous edition.
Curriculum development Train new staff and improve and update internal SOPs.
Customer service Provide excellent customer service to members and non-
Data analysis members.
Event management Co-lead instructional design and curriculum development for
Facilitation new Advanced Education program.
French language proficiency Update curriculum and provide event planning support for
Google productivity suite accredited assessment-based certificate program on providing
Hiring care to people with tinnitus.
iMIS database Support the selection of speakers and topics for the annual
Instructional design convention and manage on-site volunteers.
Manage multiple priorities Manage operations of written licensing exam used in 44 states
Marketing and 5 Canadian provinces. Work with psychometric firm to
Microsoft office suite update written licensing exam and develop new practical
Project management exam.
Scheduling Create strategic marketing plans for educational products and
SOP development execute development of needed product videos using Vyond.
Staff supervision & training
Survey design UNIVERSITY OF MICHIGAN CREDIT UNION
Train the trainer Member Service Representative | Apr 2018 - Jun 2019
Volunteer management
Provided customer service to Credit Union members in person,
Vyond
through drive-thru, and on the phone.
Trained new employees and updated training procedures and
processes.
Two time internal award winner for excellent customer service
Consistently met goals for loans processed
Notary public
NMLS Home Equity Line of Credit loan service representative
MICHELLE WEISS
MANAGER, EDUCATOR, ARTIST

EXPERIENCE, CONT.
EDUCATION POINTLESS BREWERY & THEATRE
Manager, Pubtender, Teacher, Performer | Dec 2015 - December 2020
MASTER OF ARTS, THEATRE Faculty member of Pointless School of Improv for beginner
EDUCATION
through advanced adult improv classes 2018-2020.
Emerson College | 2013 - 2015 Adapted in-person curriculum to online format in 2020.
Cast in two house teams. Represented the theatre at festivals
BACHELOR OF ARTS, MAJOR IN
in Detroit, Grand Rapids, Chicago, and New York City.
HISTORY, MINOR IN DRAMA
Created curriculum and taught classes/workshops for Little
University of Michigan | 2008 - 2012 Peeps youth drama program. Developed an original play for the
very young.
Study Abroad at King's College
Hired, trained, and managed staff of 3-6 team members.
London with coursework in history,
literature, and theatre at Created SOPs, training materials, and managed bar, tech booth,
Shakespeare's Globe 2010-2011 and box office operations.
Generated DEI survey in cooperation with founders. Improv-
GRADUATE, POINTLESS SCHOOL OF specific bystander intervention training also in development.
IMPROV
Pointless Brewery & Theatre | 2018 UNIVERSITY OF MICHIGAN SCHOOL OF MUSIC, THEATRE & DANCE
Assistant Auditions Coordinator (Temporary position) | Nov 2017 - Mar 2018

CERTIFICATION Scheduled and coordinated all Musical Theatre auditions


AND LICENSURE including preparing materials, technological support, data
collection and entry, day-of logistics, and administrative
TEACHING LICENSE support to Admissions Office staff.
MA licensure in Theatre K-12, 2017 Created training manual for my position to improve annual
office workflow.
INSTRUCTIONAL DESIGN
CERTIFICATE EMU BRIGHT FUTURES - ESTABROOK LEARNING COMMUNITY
Assistant Site Coordinator | Sep 2016 - May 2017
Course through the Association for
Talent Development, to be completed Co-led programming at Estabrook Learning Community for the
March 2022 after school program for the entire 2016-17 school year.
Planned and delivered lessons in core subject areas and
WORKSHOPS developed quarterly project-based clubs including improv for
elementary and middle school students.
BLAQN - TOWARD AN ANTI-RACIST Mentored undergraduate staff to improve skills in: lesson
MICHIGAN THEATRE WORKSHOP
planning, facilitation, teaching, and classroom management.
Fostered relationships with community teaching artists, service
Attended workshop July 18, 2021 organizations, and school site administration to keep program
in good standing.
VOLUNTEER Managed data collection and entry for state-required program
EMERSON COLLEGE OFFICE OF THE ARTS
records.
WHATABOUT THEATRE Senior Technical / Paramount Studios Assistant | Aug 2013 - May 2015

Incorporator and Vice President of the Trained and supervised staff, updated training materials, created new
First Board of Directors. Chair of organizational systems. Maintained theatre and studio space inventory.
Curriculum committee and member of Stage carpenter for ArtsEmerson. Coordinated event spaces including
the DEI committee. preparation and clean-up.

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