avaya.
com
Avaya Modular Messaging 5.2
with Avaya one-X® Speech 5.2
Introducing New Choices for Intelligent Communications
Solution Overview
Messaging systems have evolved from proprietary,
isolated systems to open, IP based intelligent
communication solutions. Avaya Modular Messaging
has the flexibility to fit into your security sensitive
IT environment, offer flexibility and choice in
deployment options and provide a solid foundation
for Unified Communications enterprise-wide.
Modular Messaging lowers Total Cost of Ownership
by integrating with popular email clients and serv-
ers, raises productivity by allowing user access via
Speech, web, PDA and choice of Telephone user
interface and protects your investment by integrating
into your existing environment and allowing standards
based access for custom and future applications.
Avaya Modular Messaging is suitable for either
traditional telecommunications or IP environments,
combining world-class messaging technology with
industry standards. Integration with Avaya Aura™
architecture enables Modular Messaging to be
deployed centrally in a customer’s data center so
that a single Modular Messaging application can
support mailboxes for users from multiple switches.
The result is a cost effective and flexible approach
to maximizing your current and future messaging
FACT SHEET
system investments, while bringing new application
value and functionality to your organization.
Modular Messaging 5.2 introduces a new single
server configuration providing the ability to deploy
Modular Messaging on a single physical server.
Now enterprises have a choice of the multi server
or single server configuration dependent on their
specific requirements.
This powerful, forward-looking voice/fax or unified
(voice/fax/email) messaging system is designed for
single or multi-site global enterprises offering multi
server and single server configurations. Modular
Messaging allows you to add new IP messaging
capabilities while preserving your current messaging
infrastructure and capital investments. Modular
Messaging is the preferred messaging solution
for customers purchasing Avaya Communication
Manager, migrating from Avaya Octel® 250/350
(Aria®), Octel 200/300 (Serenade®) or Avaya
INTUITY™ AUDIX®.
In fact, it’s all about choices. Dependent on the
configuration, Modular Messaging provides flexible
deployment options while providing choices in:
• System architecture — including single-site, single
server and multi server configurations, networked
or centralized enterprise-wide deployments.
• Reliability — High availability hardware,
N+1 application servers, LAN Backup
and Survivable Modular Messaging extend
complete Business Continuity solutions to
voice messaging applications
• Message storage — voice only, voice/fax, or
unified storage
• Access methods — choices of PC email clients,
Web browsers, speech access, softphone clients,
PDA or telephone user interfaces (TUI) — Aria,
Serenade and AUDIX-like
• Speech access — Avaya one-X Speech1 is
bundled with Modular Messaging 5.2 to
provide key workgroups with access to critical
communication tools and applications all day,
no matter where they are – at work, at home,
or on the road.
• Speech to Text — Voicemail messages are
converted to text and delivered to an inbox or
PDA allowing users the ability to process their
voicemail messages in a fraction of the time.2
• Networking architectures — Message
Networking allows seamless networking and
protocol conversion to legacy and multi-
vendor messaging systems
• Links to mobility and advanced productivity
applications — enable desk and mobile workers
to stay linked to customers and work activities
• Standards-based — IMAP4, POP3, SMTP/
MIME, LDAP, SNMP, SIP, H.323, QSIG,
GSM, G.711
Note: Feature availability dependent on configuration.
Separate server required 2This is an optional service offering
1
 Technical Specs for Modular Messaging
Avaya S8800 Message Server
Common S8800 Message Server Specifications
S8800 Message Application Server Specifications
S8800 Message Store Server Specifications
S8800 Single Server Specifications
Avaya one-X Speech Server Specifications
Ports/IP Channels
Users
Standard Features & Applications
Configuration Dependent
From one to five S8800 Messaging Application Servers for the application software (when using the Avaya Message Storage Server). As
your port requirements increase, simply add S8800 Message Application Servers to accommodate the expansion. The Message Application
Server can be deployed in an N+1 configuration for greater call answering reliability in a multi server configuration.
• 1 Intel E5520 Quad-core 2.26 Ghz processor • Industrial 1 U Rack Mount Chassis
• 4 GB system memory • N+1 Redundant Fans
• 2 146 GB SAS 2.5” 10K drives • RAID 1
• 675 Watt Power Supply • Microsoft Windows Server 2003 R2
• 3 or 4 146 GB SAS 2.5” 15K drives • RAID 5
• Dual 675 Watt Power Supply • Red Hat Enterprise Linux V4
• Second Intel E5520 Quad-core 2.26 Ghz processor • RAID 5
• Additional 8 GB system memory • Avaya Aura™ System Platform software
• 5 146 GB SAS 2.5” 15K drives
• Dual 675 Watt Power Supply
• 2 146 GB SAS 2.5” 10K drives • RAID 1
• Dual 675 Watt Power Supply • Microsoft Windows Server 2003 R2
Multi Server configuration
• 4 to 288 with Avaya Message Storage Server; 4 to 240 with Microsoft Exchange or IBM Lotus Domino in multi server configuration
• SIP only for new installations
Single Server Configuration
• 4 to 48 ports SIP and S8800 Common Server configuration only
• Multi server configuration - Maximum of 40,000 using Avaya Message Storage Server
• Single server configuration – Maximum of 2,500
• Find Me, Call Me, Notify Me mobility applications • Authentication, Authorization, and Accounting (AAA) Server
• Caller Applications support for external authentication for administrators via
RADIUS or LDAP.
• IMAP4 or Add-Ins for Microsoft Outlook or IBM Lotus Notes
• Roles Based Access Control support to define administrative
• INTUITY AUDIX-like, Octel Aria-like and Octel Serenade-like roles and privi­leges.
Telephone User Interfaces (TUIs)
• Migration Services to move system data and messages
• Web client for message access (with Avaya Message Storage from Legacy Octel 200/300, Octel 250/350 and INTUITY
Server Configurations) AUDIX (Map 5, 40, 100) message servers. (Provided by third
• Web Subscriber Options party applications from Unimax Systems Corporation and
Mutare Software)
• TTY/TDD Section 508 & 255 compliancy for the
hearing impaired • Avaya one-X Speech is now bundled with each Modular
Messaging 4.0 and higher seat license1
• Integrated Fax
1
Separate server required

Please refer to the Modular Messaging 5.2 PSN for specific

support information.

Learn More
To learn more about Avaya Modular Messaging or any of our unified communications solutions please contact your Avaya Account Manager or
Avaya authorized partner.

About Avaya
Avaya is a global leader in enterprise communications systems. The company
provides unified communications, contact centers, and related services directly
and through its channel partners to leading businesses and organizations
around the world. Enterprises of all sizes depend on Avaya for state-of-the-art
communications that improve efficiency, collaboration, customer service and
competitiveness. For more information please visit www.avaya.com.

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11/09 • UC4410