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RESEARCH PROJECT ON HILTON MUMBAI INTERNATIONAL

*INFORMATION

Hilton Hotels & Resorts announced the opening of its second hotel in
India today, in the country's largest city of Mumbai - the upscale, 171-
room Hilton Mumbai International Airport. The property is Hilton
Worldwide's third in India; the other two are Hilton New Delhi
Janakpuri and Hilton Garden Inn New Delhi Saket.
We're excited to continue our global expansion and open our second
Hilton Hotels & Resorts property in India's business and entertainment
capital," said Dave Horton, global head, Hilton Hotels & Resorts. "We
are ranked among the top five international hotel brands in India,^ and
we're thrilled to bring our authentic hospitality and premium products
and services to travellers in India with the opening of the Hilton Hilton
Mumbai International Airport's architecture is a lively blend of colonial
design with contemporary features, reflecting a European elegance with
the ambiance of a stately home. Strategically located within a five-
minute drive from the international airport and a 15-minute drive from
the domestic airport, this pre-existing property is designed along the
lines of a 19th-century summer Mumbai International Airport."

Hilton Mumbai International Airport marks our entry into one of the
country's largest and most vibrant cosmopolitan cities. n addition to its
beautifully decorated guest rooms accented with different hues of wood
and cream and beige soft furnishings, travellers staying at Hilton
Mumbai International Airport can enjoy an exciting range of dining
options.

The Brasserie, the all-day dining restaurant which overlooks the pool,
serves a sumptuous buffet of exotic cuisines from Asia, Europe and the
Mediterranean. Indulge in authentic Chinese cuisine accompanied by the
finest wines and liqueurs at Imperial China. With cascading,
shimmering Austrian crystal chandeliers and rich draperies,
the Executive Lounge, located at the lobby level, is ideal for informal
business discussions or simply unwinding to live music. Alternatively,
soak up the colonial charm of the Lounge Bar while enjoying the finest
of single malts, cognacs, wines and the hotel's signature cocktails.

Hilton Mumbai International Airport is also equipped with 7,696 square


feet of function space; a 2,420-square-foot ballroom and five stately
halls exuding a charming European ambience. The function facilities
provide flexible seating arrangements, large pre-function areas and the
latest in audio-visual technology - ideal for corporate events, social
functions and glamorous wedding banquets. The hotel also offers
business travellers a Business Centre with four meeting rooms equipped
for the discerning traveller looking for an enhanced level of service and
convenience, the Executive Floor Lounge provides a quick and private
check-in/-out service, complimentary breakfast, refreshments served
throughout the day, as well as multi-functional meeting rooms and
high-speed Internet access to cater to different business needs with
wireless internet access.

Read more about Hilton Mumbai International Airport


at: www.hiltonglobalmediacenter.com/mumbaiinternationalairport.

^Source: 2009 Business Development Research Consultants' - BDRC


Asia Pacific Hotel Business Guest Survey, based on a survey of 2707
respondents.
About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with


a portfolio of 18 world-class brands comprising more than 6,800
properties and more than 1 million rooms, in 122 countries and
territories. Dedicated to fulfilling its founding vision to fill the earth with
the light and warmth of hospitality, Hilton has welcomed more than 3
billion guests in its more than 100-year history, earned a top spot on the
2021 World"s Best Workplaces list and been recognized as a global
leader on the Dow Jones Sustainability Indices for five consecutive
years. In 2021, in addition to opening more than one hotel a day, Hilton
introduced several industry-leading technology enhancements to
improve the guest experience, including Digital Key Share, automated
complimentary room upgrades and the ability to book confirmed
connecting rooms. Through the award-winning guest loyalty program
Hilton Honors, the nearly 128 million members who book directly with
Hilton can earn Points for hotel stays and experiences money can"t buy.
With the free Hilton Honors app, guests can book their stay, select their
room, check in, unlock their door with a Digital Key and check out, all
from their smartphone. Visit newsroom.hilton.com for more
information, and connect with Hilton
on Facebook, Twitter, LinkedIn, Instagram and YouTube. 

Notable events[edit]

 Conrad Hilton founded the hotel chain in 1919, when he bought his first property, the Mobley
Hotel, in Cisco, Texas.[11]
 The first hotel to bear the Hilton name was the Dallas Hilton, a high-rise that opened
in Dallas, Texas, in 1925.[12]
 In 1954, at the Caribe Hilton Hotel's Beachcomber Bar in San Juan, Puerto Rico, Ramon
"Monchito" Marrero reportedly created the Piña Colada.[13]
 In June 1955, Hilton opened the first post–World War II property in Istanbul, Turkey, and it is
the longest operating Hilton Hotel outside the United States.[14][15]
 The Conrad Hilton Hotel in Chicago figured prominently in the 1968 Democratic
Convention police riot[16] that occurred on Michigan Avenue and across the street in Grant
Park on August 28. During the riot the demonstrators took up the chant "The whole world is
watching", and the hotel's doors were locked for the first time in its history. The hotel suffered
minor damage as a result of the violence, and a couple of street level windows gave way
under the weight of dozens of protesters being pushed up against them by the police.
 John Lennon and Yoko Ono held their first Bed-In for Peace between March 25 and 31,
1969, at the Amsterdam Hilton, in Room 902 (renumbered to Room 702 during renovation).
This room became a popular tourist destination. [17]
 In the London Hilton bombing of September 1975, a bomb exploded in the lobby of
the London Hilton on Park Lane killing two people and injuring 63.
 With construction on the Beirut Hilton finished, the hotel was scheduled to open on April 14,
1975, but the Lebanese Civil War erupted exactly one day before the April 13 Grand Opening
date. The hotel never opened and was severely damaged during the war, and the building
was demolished in the late 1990s. However, a different hotel was established later, under the
name "Hilton Beirut Grand Habtoor", in the nearby eastern suburb. Later on, [when?] the Hilton
Chain bought the Metropolitan hotel directly facing the Grand Habtoor and renamed it "Hilton
Metropolitan".[18]
 On February 13, 1978, the Sydney Hilton Hotel was the site of one of the few terrorist
incidents on Australian soil, when a bomb blast killed three people (two council workers and
a policeman).
 The Hilton Nicosia in Nicosia, Cyprus, was the scene of the assassination of Youssef Sebai,
an Egyptian newspaper editor and friend of Egyptian President Anwar El Sadat, on February
19, 1978. The assassination and the hijacking of a Cyprus Airways DC-8 at Larnaca
Airport led to the Egyptian raid on Larnaca International Airport by Egyptian forces. The
intervention by the Egyptians led to the deterioration of relations between Cyprus and Egypt.
 in 1989, Hilton established the Hilton Honors program, Hilton's guest loyalty program. [19]
 A commercial space station project known as Space Islands was proposed by Hilton
International in 1999 to be constructed from used space shuttle fuel tanks.[20] When
completed, it was to be called the Hilton Orbital Hotel. The tanks were to be connected
together to form a ring, resulting in a space station similar to that pictured in the film 2001: A
Space Odyssey. Plans were also drawn up for a 5000-room hotel on the Moon, though Steve
Hilton noted in 2009 that both these plans were more symbolic than practical at this stage. [21]
 On October 24, 1999, the four double columns of the left hand side of the then modern
Barbados Hilton in Needham's Point, St. Michael, was collapsed and imploded inwards in
just ten to fifteen seconds when the earthquake had rocked Barbados. It was later
demolished in May 2005 after they constructed the new Barbados Hilton in January 2005.
 In 2004, Hilton Hotels opened their new Kuala Lumpur property in KL Sentral, directly
opposite the main entrance to the Sentral Terminal, as the replacement for their former
premises in Jalan Sultan Ismail. The latter was the first internationally-run hotel in the city
when opening in 1973, and changed management in 2002 (renamed Crowne Plaza Mutiara)
before being demolished in 2015 for a (currently on hold) mixed-use development.
 In 2009, the company relocated its global headquarters from Beverly Hills, California,
to McLean, Virginia.
 In 2009 Hilton opened Canada's tallest hotel at 58 stories, in Niagara Falls, Ontario.
 In late 2010, Hilton announced a name change of the Hilton Hotels brand to Hilton Hotels &
Resorts along with a new logo design, as part of a rebranding effort for the flagship brand. [22]
 In March 2013, Hilton announced that it would be entering Burma for the first time with the
construction of a 300-room hotel in Yangon.[23]
 In 2015, approximately 20 Hilton Hotels & Resorts properties were inducted into the Historic
Hotels of America organization. Among these hotels were Hilton Fort Worth, which
hosted John F. Kennedy's final speech, and Hilton Hawaiian Village Waikiki Beach Resort,
the setting of the film Blue Hawaii.[24]
 In 2016, Hilton N’Djamena opened in Chad. It was the brand's first property in the country
and the 100th country Hilton began operations in worldwide. [25]
 In June 2016, Hilton opened their first hotel in Estonia and in the Baltic states.[26]
 In 2017, Hilton announced that it would remain the sponsor for McLaren until 2021. Hilton
was one of the oldest sponsors of F1 series and sponsored McLaren since 2005. [27]
 In October 2017, Hilton announced it had committed a total of $50m (£37.8m) over five years
to its Hilton Africa Growth Initiative to support the continued expansion of its Sub-Saharan
African portfolio.
 In March 2018, Hilton opened their first hotel in Serbia. It is a four-star hotel located
in Belgrade
NOTICE RELATING TO THE COVID-19 PANDEMIC
For the purposes of (1) protecting the health and safety of you and team members at Hilton
properties, and (2) complying with legal requirements, some Hilton properties may take your
temperature when you arrive at the property and/or during your stay. If a property is conducting
temperature checks of guests, the property will make available to you a privacy notice about the
temperature checks. The notice will include details such as what personal information is being
collected, the legal basis for the collection of such information, the purpose for which the
information will be used, and how long the information will be retained. For more information on
Hilton’s commitment to you during the COVID-19 pandemic, 
HOW WE PROTECT PERSONAL
INFORMATION
We take reasonable measures to: (i) protect personal information from unauthorized access,
disclosure, alteration, or destruction, and (ii) keep personal information accurate and up-to-date
as appropriate.

Hilton employs a robust team of dedicated information security professionals who are
responsible for managing Hilton's security program. This team is responsible for, among many
other things, monitoring our systems for potential intrusions, responding to potential incidents,
supporting property-level information security, regularly reviewing and updating the security
controls Hilton uses to protect data, and providing training on Hilton's information security
program.

Hilton maintains a payment card industry (“PCI”) compliance program and an Information
Technology compliance program. This compliance program generates audit reports concerning
the adequacy and effectiveness of Hilton's Technology internal controls, including a PCI
Attestation of Compliance signed by an external PCI Qualified Security Assessor and a
SSAE16/SOC1 report addressing the Technology general controls over systems that support
certain accounting and financial reporting.

We require third parties with whom we share personal information to exercise reasonable efforts
to maintain the confidentiality of personal information.

We require third parties with whom we share personal information to exercise reasonable efforts
to maintain the confidentiality of personal information.

We will never ask you to send us confidential personal information or payment card information
via email or text message.

In the event of a security incident, Hilton will notify regulators and/or consumers as required by
applicable laws and regulations.

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