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04 - Union Council Profiling
04 - Union Council Profiling
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MISSION STATEMENT
“We will provide high quality services which compare with
the best in the country. We will work with everyone who wants
a better future for our District. We will establish an efficient,
effective and accountable District Local Government, which
is committed to respecting and upholding women, men and
children’s basic human rights, responsive towards people’s
needs, committed to poverty reduction and capable of
meeting the challenges of the 21st Century. Our actions will
be driven by the concerns of local people”
ACKNOWLEDGMENTS
This case study is the culmination of efforts by a number of individuals from Government and
the technical assistance team. Firstly it is important to thank all those who have cooperated
with the team preparing this case study not only in the last few weeks but over the course of
the last four years. They have been critical to the work and demonstrated what is possible to
achieve in Government when the right set of conditions prevail.
We would also like to thank the communities and elected representatives of the district that
assisted the SPU team in implementing this project and its various components.
The authors wish to thank Rana Zahid Tauseef, City District Nazim; Maj. (Retd.) Azam
Suleman Khan, District Coordination Officer, and Dr. Tariq Sardar, EDO Finance & Planning
for their valuable contribution in making this project a huge success.
We are also thankful to: Ch. Zahid Nazir, ex-District Nazim Faisalabad; Mr. Tahir Hussain, ex-
DCO Faisalabad and Mr. Athar Hussain Khan Sial, ex-DCO Faisalabad for their valuable
contribution to the success of this project.
We are further thankful to all CDGF employees (past and present) and CDGF partner
departments but we would like to specifically mention by name Mr. Shabbir Ahmad Ch., EDO
Community Development and Mr. Qari Zia ul Haq, Assistant Director Local Government and
Community Development Department (ADLG & CD) for their efforts in successfully compiling
the Union Council Profiles. We are also thankful to Town Nazims, Town Municipal Officers
(TMOs), Town Officers (Planning & Coordination), Union Council Secretaries and data
enumerators for their full support, cooperation and facilitation in collecting and completing the
Union Council Profiles and Household Surveys.
We are thankful to all DFID Project Advisers and Management that have assisted in this
project since its start and we would like to specifically thank Mr. Mosharraf Zaidi, Governance
Advisor, DFID Pakistan; Mr. Wajahat Anwar, Deputy Program Manager, Accountability and
Empowerment team, DFID Pakistan; Ms. Jackie Charlton, DFID; Mr. Alistar Moir, DFID
Pakistan and Ms. Nighat-un-Nisa, DFID Pakistan for their continuous support and
professional technical guidance since their involvement in 2004.
Our thanks are also to Dr. James Arthur and Dr. Richard Slater for their valuable inputs
throughout the project.
We are thankful to Mehreen Hosain for proof reading the document and to all the SPU team
members for their dedication, hard work and the many late hours spent designing,
implementing and documenting the work of this project. These include: Nadir Ehsan,
Mahmood Akhtar, Imran Yousafzai, Muhammad Shahid Alvi, Kashif Abbas, Ajaz Durrani,
Farhan Yousaf, Muntazir Mehdi, Gul Hafeez Khokhar, Mirza Muhammad Ramzan,
Muhammad Sharif, Sumara Khan, Humaira Khan, Saima Sharif, Maryam Ayub, Mubarak Ali,
Noor Muhammad Khan, Nuzhat Hanif, Syed Sheraz Akhtar, all the master trainers and
training associates of the Institute of Learning, GIS team members, all long and short-term
international and national consultants.
FOREWORD
The City District Government Faisalabad (CDGF) is
committed to address poverty and social exclusion issues in
the District. This commitment has been translated into
CDGF’s vision “Pre-empting Poverty Promoting Prosperity”.
Towards this end, the City District Government Faislabad
(CDGF) has taken many innovative initiatives to target
poverty and union council profiling is one of the important
initiative.
CDGF has implemented reforms programme to underpin its agenda of improving services
and targeting poverty. To achieve this agenda, it is imperative to improve systems and
processes and side by side to inculcate and embed the culture of evidence-based planning
within the District Government's planning process. Moving towards this direction, the CDGF
decided to introduce and implement evidence based planning in the District to target less
developed areas and sectors.
It was hard to implement evidence based planning without the availability of correct
information and data pertaining to existence, coverage and accessibility of different services
and development projects. To cope with this constraint, the CDGF decided to carry out union
council profiling to map services for pro-poor planning and investment. The CDGF has
carried out this task through union council secretaries and facilitated them by providing
training and on the job support and guidance on how to collect and maintain information.
The union council and village profiling has proved very useful in streamlining the planning
process at the District level. The District Government's finance and planning department has
used these profiles in preparing budgets for the financial years 2005-2006, 2006-2007 and
2007-2008. The CDGF has been able to allocate more resources for the areas in more need
which has only been possible after presenting data to the district council members. This also
reflects that decision making can be influenced by presenting true facts and figures to the
decision makers.
It was the first of this kind of exercise ever carried out in Pakistan. The information has
become critical and this is the first move of the District Government towards evidence based
planning. The information has been very useful in identifying the marginalised and neglected
areas / pockets within the union councils and in turn targeting resources accordingly.
I would like to really appreciate SPU team for putting their efforts for making this gigantic task
possible within the stipulated time frame. I would also appreciate the contribution of the
Assistant Director Local Governments & Community Development (ADLG&CD) and TMOs
for extending their full cooperation and assistance in completing this assignment.
TABLE OF CONTENTS
ACKNOWLEDGMENTS
FOREWORD
PREFACE
ACRONYMS
EXECUTIVE SUMMARY 1
BACKGROUND 3
THE CASE 5
Overview 6
Design 6
Implementation 7
IMPACT 11
SUSTAINABILITY 14
CONCLUSIONS 19
BIBLIOGRAPHY 31
Table of Contents
FIGURES
ANNEX
ACRONYMS
CCBMIS Citizen Community Boards Management Information System
CCBs Citizen Community Boards
CDGF City District Government Faisalabad
CSOs Civil Society Organizations
DCO District Co-ordinaiton Officer
DFID Department for International Development
EDOs Executive District Officers
FMIS Financial Management Information System
GIS Geographic Information System
GRAP Gender Reform Action Plan
MTBF Mid-Term Budgetary Framework
NCHD National Commission for Human Development
NGOMIS Non-Government Organizations Management Information System
NRSP National Rural Support Programme
PESRP Punjab Education Sector Reform Programme
PLGO Punjab Local Government Ordinance
PPRSP Punjab Poverty Reduction Strategy Paper
PRSP Poverty Reduction Strategy Paper
SDLGF Strengthening Decentralized Local Government in Faisalabad
SOPs Strategic Operational Plans
SPU Strategic Policy Unit
TMA Tehsil/Town Municipal Administration
TMO Tehsil/Town Municipal Officer
UC Union Council
UK United Kingdom
Executive Summary
EXECUTIVE SUMMARY
This case study describes the development of an information system designed to improve the
evidence based and pro-poor planning and investment in the decentralised local government
system in Pakistan. The Punjab Local Government Ordinance 2001 provides for
decentralised development planning at Union Council (UC) level with enhanced
accountability of higher levels of Government to the Union Council.
The CDGF has adopted a Vision of 'Pre-empting poverty, Promoting Prosperity' and within
that overall goal, its mission statement is: “We will provide high quality services which
compare with the best in the country. We will work with everyone who wants a better future for
our District. We will establish an efficient, effective and accountable District Local
Government, which is committed to respecting and upholding women, men and children's
basic human rights, responsive towards people's needs, committed to poverty reduction and
capable of meeting the challenges of the 21st century. Our actions will be driven by the
concerns of local people”.
The CDGF in pursuit of its objectives, has undertaken many initiatives and union council
profiling is one of the significant of these initiatives. The union council profile of each union
council covers basic information about the population, availability, accessibility and quality of
different services and the development projects under taken during the last five years. The
CDGF commenced the development of profiles of UCs in order to increase the ability of City
District Government to carry out pro-poor planning and investment.
It was recognised that the absence of an accurate and objective UC-based information
system was limiting the effectiveness of District's as well as other tiers of Local Government's
planning because:
l The CDGF was unable to identify which UCs in the District were relatively
disadvantaged;
l Non existence of UC based comprehensive data on development activities
undertaken by agencies or Government other than the UC itself, nor any information
on the coverage, accessibility and conditions of different services such as health,
education, water and sanitation and roads;
l UCs were unable to identify villages within their UCs which were in comparative need
of investment;
l UCs were unable to compare their own development status with other UCs.
This situation demanded a comprehensive data base and information for pro-poor planning
and investment. To address this, the CDGF decided to carry out UC profiling in all the 289
union councils of the District. The objective of this exercise was to have a complete data set
on the socio economic status, development pattern and coverage and accessibility of
different services to identify union councils or the areas in most need of investment or
requiring focused attention to improve existing service delivery.
1
Executive Summary
It was also necessary to bring shift in the investment policy of the City District Government.
Traditionally, the CDGF used to allocate same amount of funds to each union council out of
the development envelope irrespective of the development needs and status of union
councils. This was mainly due to lack of information and data which could be useful in
decision making for pro-poor planning and improving services.
Despite the responsibility of union council to collect and maintain such information, the CDGF
has carried out this exercise. The CDGF did this exercise firstly to fulfil its own information and
data needs for planning purpose and secondly, to build the capacity of union councils so that
future data needs can be fulfilled using the trained human resources at union council level.
Following an instruction from the DCO to UC Secretaries, within 12 months, all 289 UCs and
800 Village Profiles were completed and the information has been uploaded to the District
Government website where it is accessible by Government officers, union council officials,
politicians and the public. The team provided the technical support to develop the profile pro-
forma and, with stakeholder consultation, to refine it. In addition, it developed the
UC Secretaries attending training on
Union Council Profiling methodology for data collection and gave training to the UC Secretaries. The major constraint
in completing this exercise was the capacity issue of the union council secretaries and this
was overcome by providing formal trainings and by providing post training, on the job support
and guidance.
The system has been designed to link the UC Profile data with the CDGF's development of a
Geographic Information System (GIS) facilitated by its Working Committee under the
Chairmanship of the Executive District Officer (EDO) Finance and Planning. The information
system is also being further enhanced with a pilot household survey providing socio-
economic data and drinking water quality survey. This is intended to allow the development of
a model of local level planning and poverty targeting for Union Council Plans and District
planning and budgeting.
For the first time in Pakistan, the District Government, TMAs and UCs will have digitised
maps at village-level linked to a database of service availability and household-level socio-
economic data. This will allow the identification and targeting of poor and marginalised
communities.
The benefits of the improved information have been quickly realised. The CDGF has used the
UC Profiles during the preparation of the District budget for the financial years 2005-06, 2006-
07 and 2007-08 specifically for determining priorities of development schemes for the UCs.
Similarly, the UCs have been able to identify and target investment for neglected areas and
sectors using the development budget. In addition to this, the profiles have been shared with
the Provincial Secretary Local Government and Community Development and he has
instructed other districts to prepare the same Profiles. Sustainability of the system is assured
through the development of technical capacity by the project, through the transparency of the
data and through the demonstration of the benefits of evidence-based planning.
The success of the development of the system has been as a result of the vision and
leadership of the City District Nazim, the DCO and an enhanced technical capacity of the
executive. The experience of the development of the UC profiles in Faisalabad is thus one
which has recognised the need for a comprehensive programme of support combining the
development of a grassroot-based, integrated information system, an evidence base which
UC Secretaries learning how to fill in
UC and Village profile proformas
identifies poverty, and a process of capacity-building which facilitates poverty targeting.
2
Background
BACKGROUND
The Strategic Policy Unit (SPU) was set up by the Faisalabad district government in 2002, as
a policy think-tank. Its key aim was to act as a conduit in the district from which all reforms
programmes could be initiated. In 2004, the United Kingdom's Department for International
Development (DFID) agreed to provide technical assistance to the District using the SPU as
the platform from which change would be driven.
The SPU over a four year period has acted as a key resource fostering social capital within the
CDGF and often being the focal point for local and international technical assistance and
programme development. With a cohort of key technical resources and change management
agenda it plays a key role in facilitating public sector reforms. It has been instrumental in
assisting Faisalabad become a modern administration.
Pakistan's recent devolution reforms have instituted a number of governance changes that
are expected to strengthen accountability for citizens at the grassroot level. The Union
Council (UC) is the only directly elected tier of the Local Government system and is a multi-
member ward consisting of an agglomeration of villages. Seats are reserved for women,
minorities, labourers, and peasants. Under the reforms, notably the Punjab Local
Government Ordinance 2001, the UC has been integrated into the higher tiers of Local “By developing Union
Council and Village Profiles
Government. Union Nazims are ex-officio members of the District Council and Union Naib we have implemented one of
Nazims are ex-officio members of the Tehsil / Town Council. As such, the UC executive is requirement of PLGO 2001
now in a more empowered position to hold the higher-tiers of Local Government accountable. regarding collecting and
UC representatives are also in a more powerful position to determine the allocation of funds maintaining basic
information by the Union
and projects across villages and social groups in their respective unions.
Council”
DCO Faisalabad
Policy for addressing poverty is handed down to the District from the national and the
provincial tiers via the Poverty Reduction Strategy Paper for Pakistan (PRSP) and the Punjab
Poverty Reduction Strategy Paper (P-PRSP).
As can be seen the P-PRSP places emphasis on governance and management reforms.
UC Secretaries preparing Union
Council Maps
3
Background
Faisalabad District
The Strengthening Decentralised Local Government in Faisalabad (SDLGF) was a four year
project which ended on 31st March 2008. Its purpose was to help Faisalabad district become
an “efficient, effective, accountable and transparent District Government, which is responsive
to the needs of people, including the poor.”
The Project was inspired by the Government of Pakistan's devolution and decentralization
programme, and was meant as a demonstration of the public policy benefits of leveraging
opportunities offered by devolution, at the third tier of governance in Pakistan, the District.
The project's main objectives were to support the CDGF to introduce evidence-based
planning, budgeting and management systems; to enhance the capacity of elected
Community members planning representatives and Local Government employees to work effectively and in participatory
house numbering
ways with Citizen Community Boards (CCBs) and local Civil Society Organizations (CSOs);
to improve access to the quality of school education; to empower communities to claim their
entitlements as envisioned in the Local Government Ordinance; to establish effective
monitoring, impact assessment and communications systems; and to strengthen the SPU to
play a key role in informed policy decision-making by the CDGF.
In achieving the objectives, it was expected that the project would also identify and implement
strategic and innovative initiatives to support the Project aims.
The CDGF has formulated a Corporate Governance Plan in December 2004 supported by
Departmental Strategic Operational Plans (SOPs). The Vision of the District is:
Within that overall framework, the mission statement has been defined as:
“We will provide high quality services which compare with the best in the country. We will work
with everyone who wants a better future for our District. We will establish an efficient, effective
and accountable District Local Government, which is committed to respecting and upholding
women, men and children's basic human rights, responsive towards people's needs,
committed to poverty reduction and capable of meeting the challenges of the 21st century.
Our actions will be driven by the concerns of local people”.
In November 2006, the City District Government approved a Strategic Development Plan
entitled 'Pre-empting Poverty, Promoting Prosperity'. In pursuit of this objective, the CDGF
had undertaken many initiatives during the last four years and Union Council Profiling is one
of these initiatives.
The Faisalabad UC profiling experience is one of the few examples in Pakistan. The two other
districts, Kasur and Lodhran which, with the technical guidance of the Canadian-funded
District Support Project, have completed profiles in a sample of UCs.
4
The Case
THE CASE
The Local Government consists of three tiers i.e. District / City District Government, Tehsil /
Town and Union Council. The union council is the lowest as well as the basic planning unit in
the new Local Government system. As per the Local Government Ordinance 2001, the union
councils are bound to maintain basic statistical information for the socio-economic surveys.
Based on this information union councils are supposed to consolidate village and
neighbourhoods development needs and prioritize them into union-wide development
proposals and make recommendations to higher level tiers i.e. District Government or Tehsil
Municipal Administration. Additionally, it is also the responsibility of the union councils to
identify deficiencies in the delivery of services and make recommendations for improvement
to the District Government and Tehsil Municipal Administration.
But in practice, union council did not maintain such information required for planning purpose
which was mainly due to the lack of sensitivity of data for planning and the lack of capacity to
collect and maintain such information. Due to this, the following problems were countered
while doing development planning at the local level:
l The union councils were unable to identify schemes properly and in identifying the
areas those are in comparative more need of investment within a union council;
l The UCs were also unable to identify gaps in the service delivery. In the majority
cases, the UCs were unaware about the availability, coverage, accessibility and
quality of different services such as education, health, water and sanitation etc;
l The upper level Local Government tiers i.e. Teshil / Town and District / City District
also prepared their development plan on the basis of needs and projects identified
and submitted by the union council. This also flawed the planning process at the
An enumerator convincing a housewife
upper tier as in the absence of data and information, the projects submitted by the for giving information for the household
union councils generally were not based on reasoning and justification; survey
The above mentioned problems constrained the CDGF in preparing and implementing pro-
poor investment plan in the District to target less developed and neglected areas and the
sectors. To overcome non-availability of data and information, the CDGF decided to
undertake union council profiling of all 289 union councils.
The CDGF defines UC profiling as “a basic set of union council level information pertaining to
different areas (mohallah, villages and colonies) and their population, the availability,
accessibility, coverage and quality of different services (education, health, water and
sanitation, solid waste, streets, roads, street lights etc) and the details of development
projects undertaken within the union council since devolution.”
This case study examines how City District Government has been able to fulfill its needs of
information and data through union council profiles for planning purpose and how available
information proved useful in pro-poor planning and bringing shift in the investment policy from
equal to equitable distribution of resources. It will highlight the challenges and the capacity
issues in preparing union council profiles and in implementing pro-poor planning and
investment in the distinct. It will also highlight the technical and strategic means by which
those challenges have been addressed.
5
Design and Implementation
Overview
New powers and responsibilities for Union Councils to present the development needs of
villages and neighbourhoods into Union-wide development proposals have created the
imperative to have better and useable information for pro poor planning and investment at all
levels of Local Government.
“Now our elected Collection and use of spatial information in presenting facts and information about an area is
representatives have uncommon in the context of Local Government in Pakistan. However, when senior politicians
complete information about
the development status of and officers were familiarised with the potential of map-based information systems to present
their union council and can and overlay different types of information then it is eaiser to convince them for allocatinmg
do better planning and resources according to the needs of different sectors and areas. The Union Council Profiling
allocation of resources” has thus become the foundation for the development of this improved information base.
City District Nazim Faisalabad
Over a 12 month period, 289 Union Council Profiles and 800 Village Profiles have been
completed and this information has been uploaded to the City District Government website
(www.faisalabad.gov.pk) where it is readily accessible for Government officers, Union
Council officials and politicians as well as interested members of the public.
The profiles have become a useful tool for the District in co-ordinating donor support and
building up a common profile of district wide condition. National initiatives and programmes
such as the National Commission for Human Development (NCHD), the UNDP National
Urban Poverty Alleviation Project, the National Rural Support Programme (NRSP) and
provincial and local NGOs use this information base, in conjunction with their own data
sources, to gather a common understanding of the features and characteristics at Union
Council and village level in the District.
Ownership of the initiative lies with the City District Nazim and the DCO, although the
information is built from local sources and by officials in the Union Councils. The sustainability
has been ensured by making available a trained pool of union council secretaries in the
District and on the demand side by ensuring the usage and effectiveness of the union council
profile for planning purpose.
Design
The content of the UC profiles was mainly driven by the requirements for development
planning and investment decisions. The focus of the profiles lies in examining the availability
and condition of services, their accessibility and how many people they serve. The UC Profile
(shown at Annex 1) was designed via an iterative process. The Profiling provided an
integrating mechanism to link information collected from a number of different sources and
cross referenced these with the intention of inputting onto a linked Geographic Information
System (GIS) (Figure -1).
Plans to develop geographical information in the District were developed based on progress
so far in five cities in Punjab under the World Bank's Punjab Urban Unit. Collaborating with
other donors supporting District and Provincial reform programmes in Punjab and elsewhere
Collection of information for the
household survey
6
Design and Implementation
in Pakistan was an important stage in the design process. In discussion with local town
administrations and political leaders it became clear that there was a growing interest in
presenting service related information spatially on specifically prepared maps.
Socio
FMIS, Water &
Economic
CCBMIS, Sanitation UC Profile Household
NGOMIS Survey
Survey
Finance
& Planning
Common GIS Platform
Department
Prioritise
Development
Schemes
Implementation
The implementation of the UC profiles was carried out in a number of steps described here
and in Figure 2:
Proforma
Department Review
Pre-testing
Translation
A housewife is being interviewed for
household survey
Training UC Secretaries
Data Collection
Review Amend
Processing
Checking
Data entry
Printing
Translate
7
Design and Implementation
The first step was the preparation of a draft pro-forma by the team. The draft pro-forma was
shared and thoroughly discussed with the City District Government departments for their
review and feedback and it was further improved after incorporating department's input.
The draft pro-forma was tested in three Union Councils i.e. each from urban, rural and peri
urban areas with the Union Council Secretaries, elected representatives and communities.
The pro-forma was improved after experiencing problems in the field and after incorporating
view of union council secretaries, elected representatives and the community members
during pre-testing.
The finalized version of pro-forma was translated in Urdu language for easy understanding of
the union council secretaries, as it would have been difficult for the union council secretaries
to understand and fill in pro-forma in English language.
The next and key stage in the implementation was the training of the Secretaries in all the
union councils (289). The capacity building of union council secretaries was done to enhance
their understanding on importance of data in planning and how to collect and use data and
information for planning purpose. The training element was one of the important step in
implementation as majority of the secretaries have had limited capacity and education.
Majority of the union council secretaries particularly in urban union councils were in octori
branch existed before devolution.
The offices of ADLG & CD and concerned TMOs were used to ensure the attendance and
other logistics support such as training venue etc. To facilitate Union Council Secretaries, the
training workshops were conducted at the TMA headquarters.
Elected representatives attending
training on Participatory Planning The training component was also imperative for the sustainability point of view as a trained
pool of human resource has been made available with the union councils and with the CDGF
for repeating this exercise in future. Following training, the Secretaries were charged with
responsibility for completion of the profile.
The union council secretaries had to submit filled union and village profiles to the team. These
profiles were reviewed by the team and in case of incomplete or incorrect information, the
profiles were returned back to union council secretaries after advising them on how to
complete incorrect or inadequate information. This exercise further enhanced the capacity
and understanding of the union council secretaries as they were given on the job training on
how to collect and maintain information and data. The task of checking profiles and guiding
union council secretaries took team's lot of time and efforts. In majority cases, the profiles
submitted by the union council secretaries had to return back more than two times for
completing the incorrect or / and missing information.
8
Design and Implementation
Development of Software
A software for data entry was developed using in house skills of the team. This software was
developed in Visual Basic Microsoft SQL Server. It was ensured that the design of the
computerised system is compatible with GIS being developed.
Data Entry
The students of Punjab Vocational Training Institute (PVTI) desirous of doing internship were
used for data entry and computerization of 289 union council and 800 village profiles. This
was low cost solution for the data entry. This also benefits the interns who got the opportunity
to work in a highly professional environment under the supervision and guidance of
competent professionals. Due to this expreince many of the students have been able to grab
good regular employment.
After completing data entry, the computerized version of 289 union council and 800 village
profile were printed. For quality assurance, the printed versions of profiles were compared
with hand filled unon council and village profiles. The omission or/and wrongly entered data
and information was corrected in the data entry system. Afterwards, these profiles were
printed again.
The final printed english version of profiles were shared with the City District Nazim and DCO.
They desired that these profiles should also be printed in Urdu language for the easy
understanding of the elected representatives and the general public.
The next step was the translation of English profiles into Urdu language. This was done in two
steps. Firstly, English words were changed with Urdu words in the data base. Then these
were compared with the original hand filled Urdu profiles and incorrect words were retyped in Digitization of maps
the software. For further quality assurance, all the Urdu version profiles were printed and
each profile was again compared with the original handwritten profiles and any mistake, error
or omission was corrected. Finally, the finalasied Urdu versions of profiles were printed.
Translated versions were printed and shared with Union Councils. All profiles in English and
Urdu were up loaded on the City District Government Faisalabad’s website
(www.faisalabad.gov.pk). The printed hard copies of union council and village profiles were
also sent to all the 289 union councils, District Government departments and the District
Nazim Office.
In addition to this, a comprehensive training program targeting Government staff and elected
representatives was implemented to senstise them on the importance and significance of
9
Design and Implementation
information and data for pro-poor planning and investment, particularly in the context of
addressing pro-poor planning and gender issues through participatory planning.
10
Impact
IMPACT
The union council profiling exercise has been useful to improve the Local Government
planning process and has also been critical in moving towards enhanced effectiveness and
accountability of expenditures, strengthening resource mobilization and equitable
distribution of resources which are part of P-PRSP objectives.
The Finance and Planning Department of the CDGF has used the UC Profiles during the
preparation of the District budget for the financial years 2005-06, 2006-07 and 2007-08
specifically for determining priorities of development schemes for the UCs. The Profiles
contain updated information on the development schemes completed in the last 5 years. On
the basis of this, the Finance and Planning department was able to identify the most deprived
Scanning of Latha (A piece of cloth
areas and sectors where new investment was needed (Annex 4) . This has brought a shift in containing revenue boundary
District Government investment policy from equal to equitable resource distribution. information)
Traditionally, district used to allocate equal amount of money to all the 289 union councils
irrespective of their development status and needs and this was mainly due to the lack of
information and data for decision making.
Similarly, for the UCs themselves, it was found that they could use the Profiles to better
understand the relative coverage and condition of different services within the UC. As a result
the elected representatives were able to identify and focus on neglected areas and sectors
using the UC development budget. After the availability of this information, union council
Nazims have also started changing their development priorities. Now they are sensitized to
focus on the education, the neglected sectors in the past (Figure 3). Previously the
infrastructure projects such as roads and street pavements were the main priorities of
majority of the union councils.
council sessions on the non availability of teachers, bad conditions of school infrastructure
and the coverage and quality of drinking water. Prior to development of union council profiles,
they did not have any information on the availability, coverage, accessibility and quality of
different services, therefore they were not in a position to hold service provider accountable.
Now, because of the availability of this information, they have started holding responsible
departments accountable for poor services.
Furthermore, UC Secretaries and elected representatives from poorer UCs sitting at TMA or
District level are now in a better position to make evidence-based claims for improved public
investment in their UCs and to argue against priority investment in areas which have
historically received the greater share of public investment.
11
Impact
500 M
158.21 M
450 M
400 M
350 M 9% e
14 reas
Amount in Millions
300 M c
63.54 M In
51.75 M 23 %
250 M Increase %
5 5 se
rea
200 M 3% Inc
150 M Increase
275.00 M
100 M 172.49 M 177.26 M
50 M
0M
2005-2006 2006-2007 2007-2008
In addition to this, the UC profiles have also been used by local and national level NGOs and
other programmes working in the District such as the Sarsabz Foundation, National
Commission for Human Development (NCHD), and the National Rural Support Programme
(NRSP). The NCHD literacy component has used these profiles for a comparative analysis of
the education facilities and levels of population in different villages and Union Councils of
Faisalabad. The NRSP has a rural development programme in the District and has used
demographic and geographical information for planning its activities in the District. Very
recently, the South Asia Partnership (SAP), an NGOs has also started using union council
profiles in the selected union councils for planning activities.
Box 4 Data to Maximise Development Effectiveness
The Town Municipal Officer (TMO) of Jaranwala, Mr.Saeed Anwar, is happy that the GIS information is enabling the
TMA to see the spatial distribution of the development status across the TMA. Now he says 'it is easy for the TMA to
identify backward and underdeveloped areas in the town; and, as a result, we are intensifying our efforts to improve
the conditions of the under developed and neglected areas. In addition it has also ensured optimal use of financial
resources by avoiding duplication of development schemes'.
Interestingly, the political parties have made use of the Profiles during election campaigns to
identify the location and population of villages within the UC.
UC Secretaries attending training The CDGF’s GIS Unit is also using union council profile. Linking the UC Profile data to the GIS
was facilitated through the CDGF's Geographic Information System's Unit and its Working
Committee and Steering Committee for implementation and providing strategic guidance to
12
Impact
the GIS team. Regular meetings of the working committee are held under the Chairmanship
of the EDO Finance and Planning. Digitization of imagery of 176 UCs has been completed,
field teams have surveyed almost 800 villages and the field information of these villages has
been updated in the digitized maps. Samples of the maps which can now be produced are
shown at Annex 2.
In addition to the field survey, a household survey has been undertaken in eight UCs of four
Towns of City District Faisalabad including Tandlianwala, Sammundari, Jaranwala and Chak
Jhumra towns, with one urban and one rural Union Council being covered (Annex 3). The
purpose of this survey is to generate, on a pilot basis, socio-economic data which will allow
the development of a model of local level planning and poverty targeting for Union Council
Plans and District planning and budgeting. The local planning process will be greatly aided by
the spatial presentation of socio-economic data which will help to identify and target poor and
marginal groups.
For the first time in Pakistan, the District Government, TMAs and UCs will have a digitised
maps at village-level linked to a database of service availability, household-level socio-
economic data and water quality survey. This will allow the identification and targeting of poor
and marginalised communities. Similarly, planners at district and even provincial levels can,
with the CDGF's developing GIS obtain a spatial analysis of UC-level development status and
more easily target areas most in need.
The union council profiles can be instrumental in doing participatory planning for developing
union council development plan. The union council members have already been trained on
the participatory planning. But for implementation on participatory planning, there is a need to
provide post training and on-the-job support to the union council members and this can be
covered in the phase II of the District Government’s reforms programme.
13
Sustainability
SUSTAINABILITY
This exercise was planned and implemented keeping in view its sustainability factor. It may
be seen therefore that the foundations have been laid for the sustainability of the UC Profiling.
The continuation of the exercise, particularly its regular updating depends on many factors
such as human resource capacity, top management commitment, financial resources, and
above all its utility by the Local Governments etc.
Box 5 Data for Spatial Analysis
Integrating the UC Profiles with a Geographic Information System has, for the first time, enabled the CDGF District
Officer (Roads), Mr. Khalid Pervez, to identify the exact location of new projects in relation to the overall road
network of the District. Mr Pervez says that 'the road department has information about the complete road network
and lengths of the roads in the district'. The GIS has facilitated the coding of roads within a functional road hierarchy
and is helping to avoid the duplication of schemes proposed by different executing agencies.
The District Coordination Officer (DCO) after seeing the utility of union council profile at the
District level for planning purpose has instructed all the union council through a letter to
carryout this exercise after each three years. The City District Nazim while addressing district
council sessions told all the union council Nazims that the District Government has conducted
the exercise of union council profiles to demonstrate that basic information and data set is
fundamental for planning at all tiers of Local Government. The District Government has built
the capacity of the union council secretaries so that this human resource can be used in
future. Now it is the responsibility of members to ensure that this exercise is repeated after
each three years.
The first round of preparation of UC Profiles was largely driven by the SPU at the level of the
CDGF. The team provided support in designing pro-forma and in capacity building of
secretaries of 289 union councils of District Faisalabad. The capacity building of union council
Union Council Secretaries learning secretaries was done both through organizing training workshops and through providing on-
how to prepare Union Council Map
the-job training. The team conducted 18 training workshops to impart training to all the 578
Union Council secretaries of 289 union councils on how to collect information and fill-in union
14
Sustainability
council profiles. In addition to this, the union council secretaries were also provided on-the-
job training on preparing union council profiles. The main task of data collection and filling of
pro-forma was done by the Union Council secretaries. In majority cases, first draft of the union
council proformas submitted by the union council were incorrect and / or incomplete.
Then the union council secretaries were given feedback and guided by the team for
correcting information and complete the incomplete information. This exercise was
instrumental in further enhancing the capacity and understanding of the union council
secretaries on how to collect information and fill in union council profiles. Now the district has
the well trained human resources which can be utilized for updating or repeating this exercise
in the future.
As per Local Government Ordinance Section 76 (a), one of the functions of union
administration is to collect and maintain statistical information for socio-economic surveys.
Under this provision of Local Government Ordinance, the union council can allocate funds for
carrying out this exercise.
The value of the UC Profiles has been recognized both by the senior management of the
District Government and by the Union Councils themselves. As discussed in impact section,
the CDGF and union council have started using it for planning purposes.
15
Opportunities and Challenges
As a result of this understanding from the most senior leadership of the District, the
development of the UC profiles benefited from their ownership of, and commitment to their
completion. Obtaining the commitment of other officials at the District and UC level was
largely driven by the commitment of senior management, but introduction of the process was
also helped by the requirement under Section 76(a) of the PLGO 2001 “to collect and
maintain statistical information for socio-economic survey”.
There is no doubt that the completion of UC profiles would not have been possible without the
existence of a near full complement of UC Secretaries and their availability as a resource to
undertake the necessary data collection and compilation work at grassroots level. This
dependence on the UC Secretaries also brought a major constraint since the capacity of UC
Secretaries to undertake this new work was limited. As indicated above, a considerable
amount of training was required as well as quality assurance by the team of the first
completed pro-formas.
16
Lessons and Reflections
The union council profiles have proved useful in introducing and embedding the evidence
based planning culture in the Local Government. This exercise has proved that improved
statistics and information can be useful in convincing decision makers and bringing policy
shift. The presentation of union council profile to the decision makers has convinced them to
reallocate resources on the basis of needs and development of different areas and the
sectors.
The provision of evidence which indicates a need for a more equitable distribution of
investment also implies winners and losers within the District. The process of first publishing
the data and secondly using it to redistribute investment resources has required the vision
and leadership of the City District Nazim, the DCO and an enhanced technical capacity of the
executive. The role of the DFID-funded project supporting the CDGF has been critical to
provide the technical support to assist the process at every stage.
Despite the fact that the Local Government Ordnance empowers the union councils to collect
and maintain basic socio economic data, the union councils have been unable to implement
it. This is partly due to the lack of sensitivity of union administration on the importance of data
and information for planning and secondly due to the capacity issues of union councils to
undertake information and data collection exercise. This exercise has proved useful in
sensitizing the Local Government on the importance of data and information for planning
purpose. The exercise has demonstrated that how improved data and information can be
helpful for planning, particularly in identifying less developed and marginalized areas. Now
after seeing its utility and benefits, the CDGF has decided to repeat this exercise after each
three years using the trained human resources, the union council secretaries.
Location of the project in the DCO Office has also been critical in being able to bridge sectors
and tiers of Government and to be in a position to lead and integrate the development of Meeting of GIS Working Committee
different sectoral information systems. As a result, the CDGF now has a firm foundation for in progress
effective multi-sectoral development planning. This is based on UC Profiles that represent a
bottom-up process of data-gathering and which because of grassroots participation and
transparency, has the trust and confidence of local people and their elected representatives.
Transparency
In particular, the transparent presentation of data not only through the public media but also
through maps and diagrams has helped to make relatively complex sets of data accessible to
people who are not experts. In this respect the use of GIS is, and will continue to be, of great
value in presenting data analysis and facilitating objective, evidence-based decision-making
by elected representatives. Overall, this level of transparency improves the accountability of
higher levels of Government to lower levels and to the public at large.
17
Lessons and Reflections
The experience of preparation and use of UC profiles has been a valuable one for Local
Government in Faisalabad. The preparation of the Profiles has been an important capacity
building process for the UC Secretaries. They have learnt both the process of data collection
and storage and also the value of data for planning and resource allocation within their own
UCs. The transparency of such data publicly available in print as well as on the internet has
also empowered the UCs (officers and elected representatives) and the public at large to
compare development status across the District and to demand a more equitable distribution
of public investment. Similarly the District Government is more aware of the value of accurate
data to facilitate effective development planning and the efficient use of resources.
As discussed earlier, the UC profiling exercise has been carried out using union council
secretaries. The UC secretaries are generally considered underutilized resource as they
have little routine work in the union council offices. The CDGF has made effective use of this
human resource by providing training and on the job support.
This has also proved that the union council secretaries can carry out technical assignments if
they are provided proper training and guidance. This has not only built the confidence of the
union council secretaries but also of the CDGF on the union council secretaries.
Further development of the UC Profiles, making use of the data supplied by the pilot
household and water quality surveys, will enhance the efficiency of the system for poverty
targeting. This will inject improved socio-economic data and allow the use of poverty
indicators to better locate the poorest UCs within the District and to identify poverty pockets
within them. There is a need to develop more structured participatory planning systems at the
Union Council level, using such data as a basis to plan and prioritise the use of resources.
Further, the combined use of the Union Council profiles and core indicators from the
household and water quality surveys should assist in developing a practical system to allow
comparisons between Union Councils, and aid the District in targeting resources to areas
where the need is greatest. Development programmes are thus enhanced firstly by an
improved evidence-base which assists decision-making and minimises improper political
influence and secondly by a more efficient use of resources to address those communities
most in need.
18
Conclusions
CONCLUSIONS
The technical support provided by DFID through the strategically-positioned SPU has
enhanced the progress of reforms and, through the development of a GIS integrating district’s
information systems with data derived at the UC level and socio-economic household data,
has strengthened the evidence base for the District and UC development planning.
The improved evidence base provides the potential for more objective, transparent and pro
poor resource allocation; and, through the transparency of presentation, empowers lower
levels of Government. The union council profiling has helped union council and District
Government to identify the neglected areas. Based on this, these Local Government's tiers
have started pro poor planning and investment which have only been made possible through
the availability of data and information with the union councils and the District.
In addition to new investment plans, the union councils have also started identifying gaps in
the existing service delivery and raising their concerns in the district council session through
union council Nazims.
More importantly, the union council profiles have enabled the City District Government and
the union councils to bring shift in their investment policy. Now the City District Government is
allocating resources to the union councils on the basis of their development status and needs.
This has helped in discouraging traditional practice of equal distribution of resources in all the
289 union councils. This proves that evidence based information and data presentation to the
decision makers can convince them to take rationale decisions and support pro-poor
investment plan.
The Non Government Organizations (NGOs) have also used the data for planning their
projects and programmes to supplement services in the public sector.
However, despite its extensive usage by the Government and other organizations, there still
exists a scope to enhance its usage and utility. The union council can use these profile for
preparing participatory union council development plan and which is only possible after
providing technical support and on the job training to the union council members and officials.
The City District Government has planned this in phase-II of the reforms programme.
The experience of the UC profiling in Faisalabad has also recognized that whilst improved
data systems are necessary for poverty targeting, they are insufficient on their own to ensure Collection of information for the
pro-poor resource allocation. The intention has been to empower policymakers by providing household survey
The experience of the development of the UC Profiles in Faisalabad is thus one which has
recognized the need for a comprehensive programme of support combining the development
of a grassroots-based, integrated information system, an evidence base which identifies
poverty, and a process of capacity-building which facilitates addressing gaps in service
delivery and poverty targeting.
19
BL
A
N
K
Annex 1
Table-2: Profile of the villages in the Union Council (Total Villages in the Union Council=3)
Sr# Village No. Village Name Current Population Number of Houses
1 457 GB Karor 1,949 453
2 543 GB Malangan Wala 2,953 600
e
3 GARH Garh 8,661 5,054
Total: 13,563 6,107
l
Table-3: Profile of the Union Council members as of February 2005
Sr# Name N.I.C. No. Membership Statu Gender Education Profession Residential Address Residential Phone Mobile
1 Muhammad Khan Naib Nazim Male Chak No.457/GB
2 Vacant MINORITY Male Vacant
3 Vacant P/WORKER (F) Female Vacant
p
4 Mariyam Bibi P/WORKER (F) Female Chak No.543/GB
5 Abdul Sattar P/WORKER (M) Male Chak No.543/GB
6 Muhammad Yousaf P/WORKER (M) Male Garh,Fateh Shah,
Tandlianwala
7 Mussarat Bibi MUSLIM Female Chak No.457/GB
GENERAL (F)
8 Jameelan Bibi MUSLIM Female Chak No.543/GB
GENERAL (F)
m
9 Muhammad Imtiaz MUSLIM Male Garh, Fateh Shah,
GENERAL (M) Tandlianwala
10 Khalid Imtiaz MUSLIM Male Basri Dakhli Garh
GENERAL (M)
11 Muhammad Ikram MUSLIM Male Chak No.543/GB
GENERAL (M)
a
12 Abbas Ali Nazim Male Garh,Fatoh
Shah,Tandlianwala
13 Zawar Hussain MUSLIM Male Darbar Peeran Garh
GENERAL (M)
Table-4: Revenue from different sources of the Union Council during last four years
S
Sr# Description 2001-2002 2002-2003 2003-2004 2004-2005
1 Birth and death cartificate fee 10,000 1,000 1,000 1,000
2 Copy fees 0 0 0 0
3 Grant on octroi tax 0 0 0 0
4 License fee on professional and businesses 34,000 17,000 16,000 88,000
5 Marriage tax 15,000 15,000 12,000 12,000
6 Miscellaneous receipts 0 0 0
7 Other grants 48,000 543,000 72,000 72,000
8 Profit on bank account 5,000 5,000 5,000 5,000
Total: 112,000 581,000 106,000 178,000
20
Annex 1
Sr# Year Description of development Village Name Village No Final Budgeted Fund Source Sector Nos. of direct Status
projects Cost of the beneficiaries
project houses
5 2001-2002 Pully Bunay wala 10,000 Union Council Pully 700 Completed
6 2001-2002 Pully Bunay wala 10,000 Union Council Pully 800 Completed
7 2001-2002 Pully Garh GARH 12,000 Union Council Pully 900 Completed
Total: 66,250
1 2002-2003 Drian GARH 8,000 Union Council Drains 300 Completed
2 2002-2003 Pully Jhok Noor 457/GB 8,200 Union Council Pully 600 Completed
3 2002-2003 Pully Thatta Nehal 543/GB 13,000 Union Council Pully 800 Completed
4 2002-2003 Pully 543/GB 10,000 Union Council Pully 1,000Completed
5 2002-2003 Pully 543/GB 3,000 Union Council Pully 600 Completed
6 2002-2003 Pully 543/GB 4,000 Union Council Pully 500 Completed
7 2002-2003 Pully Sadan 8,467 Union Council Pully 400 Completed
Total: 54,667
1 2003-2004 Soling Qaim Towana 35,408 Union Council Soling 500 Completed
2 2003-2004 Pully Thatta Nehal 543/GB 14,852 Union Council Pully 600 Completed
3 2003-2004 Pully 543/GB 27,800 Union Council Pully 400 Completed
4 2003-2004 Pully 543/GB 10,000 Union Council Pully 300 Completed
5 2003-2004 Road 543/GB 2,500,000 Tehsil/District Roads 2,000Completed
6 2003-2004 Road polary 1,500,000 MNA Roads 800 Completed
Total: 4,088,060
1 2004-2005 Drian Garh GARH 45,000 Union Council Drains 500 Completed
2 2004-2005 Pully polary 15,000 Union Council Pully 600 Completed
3 2004-2005 Pully Cha Kalan wala 12,000 Union Council Pully 400 Completed
4 2004-2005 Pully Quam Towana 12,000 Union Council Pully 350 Completed
e
5 2004-2005 Drian Thatta Nehal 543/GB 15,000 Union Council Drains 300 Completed
Total: 99,000
l
Grand Total: 4,307,977
Village Profile
Union Council No: 89 Tehsil: Tandalian wala Date of preparation: 29-Mar-2005
p
Village No: 457/GB Village Name: Jhok Noor No. of Houses: 400
Compiled By (Secretary UC): Muhammad Ali Phone: 04652/410154 Population: 2,500
m
3 Khan Muhammad 36 Male Middle Landlord 457 Gb 041/3210757 Community activist
4 Anwar Ali 50 Male Middle Landlord 457 Gb Retired person
5 Zulfakar Ali 35 Male BA / BSc Employee 457 Gb Patwari / Revenue person
6 Yaseen 37 Male BA / BSc Employee 457 Gb 041/3210198 Teacher
a
Sr# Descrption Name of place Detailed address Distance from village (Km)Phone
1 Union Council Headquarter Garh Fatiay Shah Tandalianwala 8 0413/410154
2 Tehsil Council Headquarter Tandalian Wala Tandalian Wala 21 04657/412902
3 District Council headquarter Faisalabad Faisalabad 67
4 Nearest Govt Dispensary In The Villege - 0 0413/210457
5 Nearest Mother & Child Health Center (MCH) 455 Gb 455 Gb 4 0413/210127
6 Nearest Basic Health Unit (BHU) Garh Fatiay Shah Garh Fatiay Shah 8
S
7 Nearest Rural Health Center 455 Gb 455 Gb 4 0413/210127
8 Nearest Govt Tehsil Hospital Tandalian Wala Tandalian Wala 21
9 Nearest Govt District Hospital Faisalabad Faisalabad 67
10 Nearest Private Hospital Kanjuvani Tandalianwala 8 0413/210018
11 Nearest Clinic of any MBBS Doctor Kanjuy Kanjuy 8
12 Nearest Govt Girls Primary School In The Villege - 0
13 Nearest Govt Boys Primary School In The Villege - 0
14 Nearest Govt Boys Middle School 541 Gb 541 Gb 4
15 Nearest Govt Girls Middle School 455 Gb 455 Gb 4
16 Nearest Govt Boys High School 455 Gb 455 Gb 4
17 Nearest Govt Girls High School Garh Fatiay Shah Garh Fatiay Shah 8
18 Nearest Govt Higher Secondary School for Boys 457 Gb 457 Gb 10
19 Nearest Govt Higher Secondary School for Girls Tandalian Wala Tandalian Wala 21
20 Nearest Govt Boys College Tandalian Wala Tandalian Wala 21
21 Nearest Govt Girls College Tandalian Wala Tandalian Wala 21
22 Nearest Police Station Garh Garh 5 0413/410219
23 Nearest Police Check Post Kanjuy Kanjuy 5
24 Fire Brigade Station Summandri Summandri 22
25 WAPDA Complaints Office 452 Gb 452 Gb 10 041/3212242
26 Nearest Bank Kanjuy Kanjuy 7 041/3210151
27 Nearest Post Office 455 Gb 455 Gb 5
21
Annex 3
REPORTS
No. of Households by Family Size
Major Professions
Total Population in Union Council 85: 14311 Total Population in Union Council 98: 26071
Sr. Union Total Employed Total Unemployed Total Students, household Total
No. Council women and children Population
Male Female Total Male Female Total
1 85 4172 377 4549 195 33 228 9137 14311
2 98 7363 784 8147 480 14 494 16937 26071
Totals 11535 1161 12696 675 47 722 26074 40382
25
Annex 3
1 85 14311 2471 1838 4309 1582 1768 3350 737 841 1578
2 98 26071 4062 3885 7947 3314 3831 7145 721 1107 1828
Totals 40382 6533 5723 12256 4896 5599 10495 1458 1948 3406
Total Houses
Sr. No. Union Council Total No. of Houses
1 85 2239
2 98 3924
Totals 6163
Toilet Facility
26
Annex 3
27
Annex 3
28
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Managing Change Human Resource Management
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Learning to embrace the challenge of good governance Building local government capacity for effective service delivery
Self-
Actualization
Esteem
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Change and Transformation as a Reflective Process Value Addition and Best Practices Changing the dynamics of governance through ICTs
City District Government Faisalabad, Pakistan City District Government Faisalabad, Pakistan City District Government Faisalabad, Pakistan City District Government Faisalabad, Pakistan
All case studies including other reports can be downloaded from the web site: http://www.faisalabad.gov.pk
ABOUT THE AUTHORS
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E-mail: email@faisalabad.gov.pk
Internet: http://www.faisalabad.gov.pk
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