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Comprehensive General Liability Claims Made Policy Wording
Comprehensive General Liability Claims Made Policy Wording
Comprehensive General Liability Claims Made Policy Wording
IMPORTANT NOTICE
This is your Comprehensive General Liability Claims Made Policy. Please read this Policy carefully together with your Schedule to ensure that you
understand the terms and conditions and that the cover you require is being provided. If you have any questions after reading this document, please
contact your insurance advisor or AXA Affin General Insurance Berhad. If there are any changes in your circumstances that may affect the insurance
provided, please notify us immediately, otherwise you may not receive the full benefits of this policy.
Premium charged for this Policy exclude tax(es) that would be imposed in the future (including Goods and Services Tax (“GST”)) and from time to time,
we will be entitled to recover from you any GST or other taxes that we are required by law to collect. For avoidance of doubt, GST on a pro-rata basis will
be chargeable for any period of insurance that falls on or after the implementation date of GST, as applicable.
To help preserve the environment, AXA will send you one policy booklet only. Please keep this policy booklet in a safe place. In case of renewal and/or
policy condition amendment, the company will send you the policy schedule and endorsement only. If at any time you would like a replacement for this
document, please contact us and we will be happy to provide one.
If, for any reason, you are unhappy with the service you have received from us, you can take the following steps:-
1. In the first instance, please write to our Customer Service Department at our current address. Alternatively, you can e-mail us at:
customer.service@axa.com.my
2. If you are still not satisfied with the way any issue has been handled you can:
(a) Refer matters concerning claims to:
Financial Mediation Bureau - Level 25, Dataran Kewangan Darul Takaful, No 4 Jalan Sultan Sulaiman, 50000 Kuala Lumpur.
Tel: (603) 2272 2811 Fax: (603) 2274 5752
(b) Submit your complaints/ feedback at Laman Informasi, Nasihat dan Khidmat (LINK), Bank Negara Malaysia; or call BNMTELELINK at
1-300-88-5465; or fax to 03-21741515; or e-mail to bnmtelelink@bnm.gov.my; or send letter to P.O Box 10922, 50929 Kuala Lumpur.
Comprehensive General Liability Claims Made in connection with "your" "business" as a result of a "claim" first
made during the "period of insurance" within the "territorial limits" .
This "policy" is issued in consideration of the payment of premium as
specified in the "policy" "schedule" and pursuant to the answers given in
"your" Proposal Form (or when "you" applied for this insurance) and any 2. Legal Costs and Expenses
other disclosures made by "you" between the time of submission of
"your" Proposal Form (or when "you" applied for this insurance) and the Subject to the "limit of indemnity" and terms and conditions of this
time this contract is entered into. The answers and any other disclosures "policy", and with respect to the coverage afforded by this "policy",
given by "you" shall form part of this contract of insurance between "you" "we" will:
and "us". In the event of any pre-contractual misrepresentation made in (a) have the right but no obligation, to defend in the name of and on
relation to "your" answers or in any disclosures made by "you", it may "your" behalf any "suit" against "you" alleging such "bodily injury"
result in avoidance of "your" contract of insurance, refusal or reduction of or "property damage" and seeking damages on account thereof
"your" "claim(s)", change of terms or termination of "your" contract of even if such "suit" is groundless, false or fraudulent, and "we"
insurance. may make such investigation, negotiation and settlement of any
"claim" or "suit" as "we" deem expedient;
This "policy" reflects the terms and conditions of the contract of
(b) pay all expenses incurred by "us", all costs taxed or awarded
insurance as agreed between "you" and "us".
against "you" in any "suit" and all interest accruing after entry of
judgment until "we" have paid, tendered or deposited in court of
such judgment.
Contents (c) reimburse "you" for all reasonable expenses incurred with "our"
prior consent, other than loss of earnings.
section this section explains
3. Limit of Indemnity
Coverage Coverage under your policy
“Our” maximum liability to pay indemnity including legal costs and
Definitions Explanation of standard terms expenses as defined in Coverage 2 herein in respect of any “claim”
for “bodily injury” and “property damage” arising out of any one
“occurrence” will not exceed the “limit of indemnity” specified in the
Standard Conditions Standard conditions applicable to your policy
“schedule”.
General Exclusions What is not covered under your policy "Our" total aggregate liability to pay indemnity including legal costs
and expenses as defined in Coverage 2 herein for all "claims" arising
out of "your" "business" during any one "period of insurance" shall
LGLCM/PL (11/15)
1. Liability 4. Deductible
Subject to the "limit of indemnity" and the terms and conditions of When specified in the "schedule", each "claim" arising under this
this "policy", we will pay all sums which you become legally liable to "policy" is subject to the "deductible" shown.
pay as damages or compensation in respect of:
(a) "bodily injury" "Deductible" is inclusive of legal costs and expenses.
(b) "property damage"
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Definitions All "bodily injury", or "property damage" attributable to one source or to a
common cause or to the same general conditions shall be deemed to be
Aircraft one "occurrence".
"aircraft" means any vessel, craft or thing made or intended to fly or Period of Insurance
move in or through the atmosphere or space.
"period of insurance" means the Period of Insurance specified in the
Business "schedule".
"business" means all "your" operations and activities described in the Bodily Injury
"schedule", and includes the ownership and/or tenancy or maintenance "bodily injury" means bodily injury, illness or disease including death
of "your" premises, management of canteens, social, sports and welfare resulting therefrom.
organizations for the benefits of "your" "employees", first aid, fire and
ambulance services. Policy
"policy" mean the following documents:
Claim
"claim" means: (a) this document,
1) the receipt by "you" of any written or verbal notice of a demand for (b) the proposal form
compensation made by a third party against "you", or (c) the "schedule",
2) any writ, summons, application or other originating legal or arbitral (d) the certificate of insurance
process, cross claim, or counter claim or appeal served upon "you" (e) any endorsements.
alleging "bodily injury", "property damage" or "advertising liability.
All "claims" attributed to one source or to a common cause or to the Pollutants
same general conditions shall be considered as one "claim". "pollutants" mean any solid, liquid, gaseous or thermal irritant or
contaminant, including but not limited to smoke, vapour, soot, fumes,
Computer Equipment acid, alkalis, chemicals and wastes. Waste includes materials to be
"computer equipment" means data or part of data, computer hardware, recycled, reconditioned or reclaimed.
operating system, computer network, equipment, websites, servers,
extranet, software, applications software, computer chip including Property Damage
microprocessor chip and coded instructions as well as any new "property damage" means:
technology, product or service replacing or improving existing (a) physical damage to or loss of or destruction of tangible property
technology, product or service. including any resulting loss of use of that property;
(b) loss of use of tangible property that is not physically damaged, lost or
Deductible destroyed provided such loss of use is caused by an "occurrence".
"deductible" which is specified in the "schedule" means the amount "you"
first bear in respect of any indemnity including legal costs and expenses Principal’s Existing Property
as defined in Coverage 2 herein and payable in relation to each "claim". “principal’s existing property” means:
Employee (a) other property owned by the principal which does not constitute part
of “your” scope of the work, or
"employee" means any person engaged under a contract of service or
apprenticeship with "you", but whenever applicable does not include any (b) work which the principal has taken possession or assumed custody
person employed under such contract who is excluded from the and control pursuant to the certificate of completion subject to works
definition of workman, employee or worker under any applicable of the principal is no longer worked upon by or on behalf of “you”.
workers'/employees' compensation legislation in Malaysia. Retroactive Date
"retroactive date" means the date specified as Retroactive Date in the
Hovercraft "schedule".
"hovercraft" means any vessel, craft or device made to float on or in or Schedule
travel on or through the atmosphere or water on a cushion of air
provided by a downward blast. "schedule" means the Schedule attaching to and forming part of this
"policy", including any Schedule substituted for the original Schedule.
Insured
Suit
"insured" means each of the following:
"suit" means a civil proceeding in which damages due to "bodily injury" or
a) the Insured specified in the "schedule"; "property damage" to which this "policy" applies are alleged. "Suit" shall
b) every director, executive officer, "employee", partner or shareholder also include arbitration proceeding alleging such damages to which "you"
of "yours" but only whilst acting within the scope of their duties in must submit with "our" consent.
such capacity;
Territorial Limit
c) each partner, joint venturer, co-venturer or joint lessee of "yours" but
only with respect to liability incurred in connection with activities "territorial limit" means the Territorial Limits specified in the "schedule".
undertaken by or for the purpose of the partnership, joint venture,
Tool of Trade
co-venture, joint lessee
"tool of trade" means a "vehicle" and/or equipment, tool or apparatus
d) any director or senior executive of "yours" in respect of private work which forms part of the "vehicle", but only whilst engaged in and
undertaken by "your" "employees" for such director or senior undertaking its designed purpose of digging, scraping, shovelling,
executive. grading, boring, drilling, compacting, harvesting, ploughing, shredding,
"Insured" does not include the interest of any other person other than as lifting, clearing, levelling, hosing, pumping, spraying, vacuuming or
described in (a) to (d) suction activities.
(a) "You" must notify "us" as soon as practicable of an "occurrence" 9. Cross Liability
which may result in a "claim" but in any event no later than thirty (30) Subject to Standard Condition 8 (Joint Insured) and for the purpose of
days of the date "you" became aware of the "occurrence". Notice to this "policy", when an "insured" consists of more than one party, the
"us" by "you"/ "your" agent/ "your" broker of an "occurrence" should "insured" shall be considered as a separate "insured" as though a
include: separate "policy" had been issued to each of the said parties but nothing
(i) How, when and where the "occurrence" or circumstance giving herein contained shall operate to increase "our" "limits of indemnity"
rise to or which may give rise to a "claim" is taking place; insured under this "policy".
(ii) The names and addresses of any injured persons and 10. Cancellation
witnesses; and
(a) "You" may cancel this "policy" by giving notice in writing to "us"
(iii) The nature and location of any injury or damage arising out of stating at which time thereafter the cancellation shall be effective.
the "occurrence" or circumstance giving rise to or which may
give rise to a "claim". (b) "We" may cancel this "policy" by sending seven (7) days' notice by
registered letter to "you" at "your" last known address.
If "you" do not notify "us" or delay in notifying "us" (whether
deliberately or due to gross negligence) of an "occurrence", and it (c) Subject to no known "claims" and/or circumstances leading to a
results in the nature or cause of the "occurrence" or extent of the "claim" and upon cancellation by "you" a refund of premium shall be
loss not being able to be determined, "we" shall not be liable to pay allowed, being a pro rata of 80% of the premium for the unexpired
the "claim" for that portion which the nature or cause of the "period of insurance".
"occurrence" or extent of the loss cannot be determined.
Notwithstanding anything to the contrary, "we" will still pay if "we" (d) Upon cancellation by "us" a refund of premium will be allowed pro
have learnt or ought to have learnt of the "occurrence" by other rata for the unexpired "period of insurance".
means and in a timely manner.
(b) If a "claim" is received by "you", "you" must: 11. Other Insurance
(a) As soon as is reasonably practicable but within fourteen (14) days
(i) immediately record the details of the "claim" and the date after entering into any other contract of insurance, "you" shall notify
received; and "us" in writing and shall give "us" full details of any such other
(ii) notify "us" in writing as soon as practicable to "our" most current insurance which provides coverage, in full or in part, for any of the
registered address, but in any event no later than thirty (30) days liabilities insured in this "policy".
from the date "you" received the "claim".
(b) To the extent that "you" have any other insurance in force in respect
(c) "You" must: of the liabilities covered in this "policy", "we" shall only be liable
(i) at "your" own cost, immediately or no later than seven (7) days, under this "policy" for the excess beyond any amount insured by
send "us" copies of any demands, notices, summons or legal such other insurance in respect of that liability, whether or not such
papers received in connection with the "claim" or a "suit"; insurance is valid or collectible.
(ii) authorize "us" to obtain all necessary and/or additional 12. Legal action against us
information that may be required for the purpose of handling a No person or organization has a right under this "policy":
"claim";
(a) to join "us" as a party or otherwise bring "us" into a "suit" asking for
(iii) tender "your" full co-operation to "us" during the course of damages from "you"; or
investigation, settlement or defence of the "claim" or defence
against any "suit" including without limitation, to allow and assist (b) to sue "us" unless all of its terms have been fully complied with.
"us" to take over investigations;
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"We" shall not be liable for damages that are not payable under the (i) the cover under the "policy", renewal certificate, cover note or
terms of this "policy" or that are in excess of the applicable "limits of endorsement is automatically terminated immediately after the
indemnity". An agreed settlement means a settlement and release of expiry of the said sixty (60) day period;
liability signed by "us", "you" and the claimant or the claimant's legal
(ii) the automatic termination of the cover shall be without prejudice
representative.
to any liability incurred within the said sixty (60) day period; and
13. Bankruptcy (iii) "we" will be entitled to a pro-rata time on risk premium subject to
Bankruptcy or insolvency of "you" or of "your" estate shall not relieve "us" a minimum of RM 500.00
of "our" obligations under this "policy".
(c) If the "period of insurance" is less than sixty (60) days, any premium
due must be paid and actually received in full by "us" (or the
14. Governing Law and Litigation intermediary through whom this "policy" was effected) within the
This "policy" shall be governed, construed and enforced in accordance "period of insurance".
with the laws of Malaysia. The Courts of Malaysia shall have sole
jurisdiction to hear any dispute in relation to this "policy".
General Exclusions
Any dispute which arises out of "our" offer of settlement or "our"
disclaiming of liability for any "claim" hereunder and which cannot be This "policy" does not apply to:
resolved by agreement between "us" and "you" within six (6) months of 1. Intended, Expected and Deliberate
such offer or disclaimer shall be referred to a mutually agreed mediator.
If the dispute remains unresolved after mediation or mediation is not "Bodily injury" or "property damage" expected, intended or deliberate
agreed, it shall be resolved by arbitration in Malaysia before the Kuala acts or omissions from "your" standpoint.
Lumpur Regional Centre for Arbitration (KLRCA) in keeping with its This exclusion does not apply to "bodily injury" resulting from the use of
rules. Each party shall bear its own costs of the arbitration. reasonable force to protect persons or property.
15. Discharge of Liability 2. Contractual
"We" may in respect of any "claim" covered under this "policy" pay to
"you" the amount of "limit of indemnity" for that "claim" but deducting Any obligation assumed by "you" under any agreement or contract,
therefrom any sums including payment of legal costs and expenses as except to the extent that the liability would have been implied or required
may arise as defined in Coverage 2 herein and other expenses already by law in the absence of the contract or agreement.
paid in respect of that "claim" or any lesser sum for which the "claim" can
be settled and "we" shall thereafter be under no further liability in respect 3. Injury to Employees
of such "claim". Any loss or liability arising from "your" obligation under a workers’
compensation, disability benefits or unemployment compensation law or
16. Observance any similar law, including "your" liability from "bodily injury" suffered by
The due observance and fulfillment of the terms, provisions and "your" "employee" arising out of and in the course of employment by
conditions of this "policy" insofar as they relate to anything to be done or "you", or suffered by the spouse, child, parent, brother or sister of such
not to be done by "you" shall be conditions precedent to "our" liability "employee" as a consequence of "bodily injury" to such "employee".
under this "policy".
This exclusion shall apply regardless of "your" liability as an employer or
17. Fraudulent Claim in any other capacity, or to any obligation to share damages with or
If "you" or anyone acting on "your" behalf is in any way fraudulent in repay someone else who must pay damages because of the injury.
obtaining any benefit under this "policy", "we" may deny liability in
respect of such "claim" and cancel the "policy" pursuant to Standard 4. Total Pollution
Condition 10 (Cancellation).
Any loss or liability directly or indirectly arising out of:
18. Inspection and Audit (a) the discharge, dispersal, release, or escape of "pollutants",
"We" shall be permitted but not obligated to inspect "your" property and (b) the cost of removing, nullifying or cleaning up "pollutants",
operations at any reasonable time. Neither "our" right to make (c) fines, penalties, punitive or exemplary damages arising directly or
inspections nor the making thereof nor any report thereon shall constitute indirectly out of the discharge, dispersal, release or escape of
an undertaking on behalf of or for the benefit of "you" or others to "pollutants".
determine or warrant that such property or operations are safe or
healthy, or are in compliance with any law, rule or regulation. 5. Aircraft, Watercraft and Hovercraft
"We" may examine and audit "your" books and records at any time "Bodily injury" or "property damage" caused by or arising directly or
during the "period of insurance" and within three (3) years after the final indirectly out of or in connection with the ownership, use, maintenance,
termination of the "policy", as far as they relate to the subject matter of possession, operation, legal control, loading or unloading by "you" or on
this insurance. behalf of "you" of:
(i) any "watercraft", except where such "watercraft" is owned and
19. Premium operated by others and used by "you" for "business"
entertainment, provided always that such "watercraft" is less
Unless otherwise stated, the premium is adjustable. "You" shall, within
than 8-meters long;
thirty (30) days after the expiry of each "period of insurance" or within the
specified period pursuant to Standard Condition 3 (Change of Risk) (ii) any "hovercraft" or "aircraft";
herein, provide such information as "we" may require to adjust the
(iii) any property used for the purpose of an airport or any "aircraft"
premium. Any difference in premium shall be paid by "you", provided that
landing strip;
the adjusted premium shall not be less than any minimum and deposit
premium specified in the "schedule". "You" shall at all times keep such 6. Faulty Workmanship
records of the information as "we" may require for premium calculation
and allow "us" to inspect such records. The cost of performing, completing, correcting, improving, testing or
commissioning any work done or undertaken by "you".
20. Premium Payment Warranty
7. Loss of Use
(a) Notwithstanding anything herein contained but subject to b) hereof, it
is hereby agreed and declared that if the "period of insurance" is Loss of use of tangible property which has not been physically injured or
sixty (60) days or more, any premium due must be paid and actually lost or destroyed resulting from:
received in full by "us" (or the intermediary through whom this (a) a delay in or lack of performance by or on behalf of "you" of any
"policy" was effected) within sixty (60) days of the:- contract or agreement; or
(i) inception date of the coverage under the "policy", renewal (b) failure of work performed by or on behalf of “you” to meet the level of
certificate or cover note; or performance, quality, fitness or durability expressed or implied
warranted or represented by "you".
(ii) effective date of each endorsement, if any, issued under the
"policy" renewal certificate, or cover note
(b) In the event that any premium due is not paid and actually received
in full by "us" (or the intermediary through whom this "policy" was
effected) within the sixty (60) day period referred to above, then:-
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8. War & Terrorism (c) total or partial inability or failure to receive, send, access or use
"computer equipment" for any time or at all.
(a) Any loss, damage, cost, expenses or injury of whatsoever nature
directly or indirectly occasioned by, happening through or in 17. Territorial Limit
consequence of wars, invasions, acts of foreign enemies, hostilities
or war-like operations (whether war be declared or not), civil wars, Any loss or liability occurring outside of the "Territorial Limit" specified in
mutinies, popular rising, military rising, insurrections, rebellion, the Schedule
revolutions, military or usurped power, martial law, confiscation or
nationalization or requisition or destruction of or damage to property 18. Jurisdiction Limit
by or under the order of any government or public or local authority. Any loss or liability:
(b) Any loss, damage, cost, expenses or injury of whatsoever nature (a) for "claims" brought by in a court of law outside of the country(s) as
directly or indirectly caused by, resulting from or in connection with specified by in the Schedule as "Jurisdiction Limit"
any acts of terrorism regardless of any other cause or event
(b) arising from the enforcement of any judgement, order or award
contributing concurrently or in any sequence to the loss, including
obtained within, or determined pursuant to the laws outside of the
but not limited to controlling, preventing, suppressing or in any way
country(s) as specified by in the Schedule as "Jurisdiction Limit"
relating to any acts of terrorism.
19. Electromagnetic Fields
For the purpose of this clause, terrorism shall mean an act, including but
not limited to the use of force or violence and/or the threat thereof, of any Any loss or liability which arises out of or is contributed to directly or
person or group(s) of persons, whether acting alone or on behalf of or in indirectly by exposure to magnetic electric or electromagnetic fields or
connection with any organization(s) or government(s), committed for radiation howsoever caused or generated.
political, religious, ideological or similar purposes including the intention
to influence any government and/or to put the public, or a section of the 20. Construction
public, in fear.
"Bodily injury" or "property damage" caused by
If "we" allege that by reason of this exclusion, any loss, damage, cost or
expense is not covered by this "policy", the burden of proving the (a) any construction, alteration or repair of bridges, towers, steeples,
contrary shall be upon "you". chimney, shafts, blast furnaces, viaducts or mines; or
(b) pile driving, tunnellng or quarrying; or
9. Radioactive Contamination
(c) any use of explosives for any purpose; or
"Bodily injury" or "property damage" directly or indirectly caused by or
contributed to by: (d) any construction or maintenance of dams; or
(a) ionising radiations or contamination by radioactivity from any nuclear (e) subaqueous work
fuel or from any nuclear waste from the combustion of nuclear fuel. by "you" or on "your" behalf.
For the purpose of this exclusion combustion shall include any self
sustaining process of nuclear fission; 21. Assault and Battery
(b) nuclear weapon material "Bodily injury" or "property damage" arising directly or indirectly out of
assault and battery committed to the "insured".
10. Aggravated, Punitive or Exemplary damages, Fines or Penalties
This exclusion does not apply when such assault and battery is
Any fines, penalties, exemplary, punitive, liquidated or aggravated committed for the purpose of preventing or eliminating danger to persons
damages arising directly or indirectly from whatever nature. or property.
Any loss or liability in respect of any design, formula, plan, specification Any loss or liability which arises out of or is contributed to directly or
or pattern provided by "you" or any error or omission connected indirectly with any existing:
therewith. (a) underground cables;
13. Tobacco (b) underground pipes; or
Any loss or liability directly or indirectly caused by or contributed to by or (c) other underground facilities
arising from actual or alleged or threatened contact with or exposure to
or existence of tobacco or tobacco smoke or any ingredient or additive unless prior to the commencement of any work, “you” have made an
present in any articles items or goods which contain or include tobacco enquiry in writing to all the relevant authorities or the principal about the
and also products that are used with tobacco. exact position of such cables, pipes or other underground facilities and
have received the response in writing, and will take all necessary steps
14. Asbestos or precautions to avoid “property damage” to such cables, pipes or other
underground facilities. The indemnity shall in any case be restricted
Any loss or liability, whether actual or alleged, for any "claim" in respect solely to the direct repair costs of such cables, pipes or other
of loss or losses directly or indirectly arising out of, resulting from or in underground facilities, any consequential loss, damage or liability are
consequence of, or in any way involving asbestos, or any materials excluded by this “policy” The costs payable under this indemnity shall be
containing asbestos in whatever form or quantity. sub-limited to 50% of the “limit of indemnity” specified in the Schedule or
MYR4,000,000 whichever is lower in the annual aggregate which
15. Defamation, Libel and Slander amount shall be part of, and shall not be in addition to, the “limit of
indemnity” specified in the “schedule”.
Any loss or liability in respect of the publication or utterance of a
defamation, libel or slander, prior to the inception date of this "policy" or 24. Vibration, Removal and Weakening of Support
made at the direction of an "insured" with knowledge of the falsity
Any loss or liability which arises out of or is contributed to directly or
thereof.
indirectly with:
16. Information Technology Hazard (a) vibration;
Any loss or liability caused by or contributed to by or arising directly or (b) removal of the support;
indirectly out of or in connection with any:
(c) weakening of the support; or
(a) total or partial destruction, distortion, erasure, corruption, alteration,
misuse, misinterpretation, misappropriation or other use of (d) interference to the support, of land or buildings.
"computer equipment"; unless specifically agreed upon by endorsement
(b) error in creating, amending, entering, directing, deleting, or using
"computer equipment"; Page 5
25. Property in the Physical or Legal Control
"Property damage" to property owned by "you" or in "your" possession,
or within "your" physical or legal control.
26. Vehicles
"Bodily injury" or "property damage" caused by or arising out of the
ownership, use, possession, or control by "you" of any "vehicle":
(a) which is registered or is required under any legislation to be
registered;
(b) in respect of which insurance is required to be effected by or any
State, Territory or Province whether or not such insurance is
effected.
27. Property Worked Upon
"Property damage" to that part of any property upon which "you" or
"your" contractor/subcontractor is or has been working where "property
damage" arises from "your" work.
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