A PROJECT REPORT

ON
DIGITAL INDIA- A STEP TOWARDS DIGITALIZATION

BY

RIYA R JAIN 514

SAAYLI RANE 606
DARSHIL SHAH 499
VISHWESH RAVISHANKAR 540
DHANASHREE MARNE 610
SUJITA POOLA 489

(Information Communication Technology) (2019-2020)

IN PARTIAL FULFILLMENT OF
Bachelor of Business Administration
MIT World Peace University
PUNE: 411038
 CERTIFICATE

This is to certify that Mr. /Ms SAAYLI ,DARSHIL ,VISHWESH ,DHANASHREE ,SUJITA AND
RIYA of School of Management (UG) has successfully completed the project work titled DIGITAL
INDIA- A STEP TOWARDS DIGITALIZATION in partial fulfillment of requirement for the award in
course (BBA114A) Information Communication Technology prescribed by the MIT World Peace
University.

This project is the record of authentic work carried out during the academic year 2019-2020.

Prof. Sumita Joshi Dr.Kalyan Swarup

Programme Head, BBA Dean, School of Management (UG)

Internal Examiner

Mr. Sadanand Petkar

Course Faculty
 DECLARATION

We,SAAYLI(606), DARSHIL(499), VISHWESH(540), DHANASHREE(610), SUJITA(489)

AND RIYA(514) hereby declare that this project is the record of authentic work carried out by me
during the academic year 2019-2020 and has not been submitted to any other University or Institute
towards the award of any degree.

Signature of the student

(Name of the Group Student-List)
 INDEX

1. Introduction to Topic - Introduction

- Objectives of the Project
- Scope, Limitations

2. Theoretical Background
- Review of Literature
- Sources & Collection of Data
- SWOT Analysis
- Application
3. Data Analysis & Interpretation
- Tables, graphs and interpretation.
DIGITAL INDIA -A STEP TOWARDS DIGITALIZATION  

INTRODUCTION 

Now-a-days world has transformed from knowledge centric to techno centric. And all information which
one thinks is available in one click. A good governing body also requires a good communication
platform to communicate with the stakeholders efficiently. The efficient way to communicate with the
citizens of the world’s largest democracy with a population of 1.2 billion is only possible by
communicating with everyone on a digital platform. The Digital India drive is a dream project of the
Indian Government to remodel India into a knowledgeable economy and digitally empowered society,
with good governance for citizens by bringing synchronization and co-ordination in public
accountability. So, Digital India is a step by the Modi government to inspire and connect Indian
Economy to such a knowledge savvy world to techno knowledge savvy world. The program launched on
1 July 2015 by Prime Minister Narendra Modi to make Government services available to people
digitally and enjoy the benefit of the newest information and technological innovations.  
OBJECTIVES 

Short Term 

1. To ensure 100% awareness about the importance of E-Governance

and financial illusion in the 14 villages that we would adopt for this project. 

2. Educate and enable rural poor through door-to-door education by the E-

Sevaks about internet , access to various opening of the bank accounts, transactions within the
bank accounts and maintaining of the bank accounts 

3. Educate and enable the rural poor to use banking systems for economic empowerment by
participating in various schemes of the federal government and RBI like Jan Dhan Yojana,
Pradhan Mantri Jeevan Bima Yojana, Pradhan Mantri Suraksha Yojana that would help
poverty alleviation and increased democratic participation for better governance. 

4. Create a video- module and print module in local language for dissemination of the same
information to other villages through the good offices of collector of the district of Palghar. 

5. Make definitive and long-term changes in the lives of rural poor. 

Long Term 

6. Based upon this validation, create a policy brief for enhancing scope of Sangram Kendra
or order to help villagers access broader number of schemes in every village and submit it to
Maharashtra State policy makers for implementation. 

7. Scale-up the project to all villages in Maharashtra by working closely with the RBI &
State of Maharashtra Government. 

 
 

SCOPE 

Digital India is a dream project of the India’s Prime Minister Narendra Modi to remodel India into a
knowledgeable economy and digitally empowered society, along with good governance for citizens. The
study could have been made empirically by taking some issues like financial, social, political,
environmental issues of both urban and rural peoples also. The overall scope of this programme is:

(i)      to prepare India for a knowledge future.

(ii)       on being transformative that is to realize IT (Indian Talent) + IT (Information Technology) 

= IT (India Tomorrow)

(iii)         making technology central to enabling change.

(iv)         on being  an Umbrella Programme – covering many departments.

·      The programme weaves together a large number of ideas and thoughts into a single,

comprehensive vision, so that each of them is seen as part of a larger goal. Each

individual element stands on its own, but is also part of the larger picture.

·      The weaving together makes the Mission transformative in totality.

(v)           The Digital India Programme will pull together many existing schemes which would be

restructured and re-focused and implemented in a synchronized manner.  The common

branding of the programmes as Digital India, highlights their transformative impact.

 LIMITATIONS 

The digital India initiative is the biggest ambitious project of the government. There are many 

challenges that could come in the way of successful completion of the project. These are as follows:-  

-High cost of implementation  

The dream project Digital India requires new 

infrastructure for successful implementation which involves high cost as some are ongoing projects and
some are yet to start. 

-Time overrun 

Some projects will take more time to harvest and the delayed project may lead to delay in other
dependent projects and meeting the budget limit will be difficult. 

-Poor private participation 

The private participation in the government projects in India is poor because of long and complex
regulatory processes. 

 -Lack of coordination among departments 

In order to implement any new project, support and coordination from top to bottom is highly essential.
It involves participation of several department and demanding commitment and efforts. Hence, strong
leadership and timely support of all the involved entities will play a critical role. 

-Uniform and fast adoption of internet 

Despite lowest data tariffs in the world, adoption of internet in India will be difficult due to 

illiteracy, affordability and availability of mobile devices. 

 

REVIEW OF LITERATURE 

Review of Literature provides the information of research work already done by the researchers 

relating to the topic of study. The work related to the study may support or conflict with present results.
A number of research papers and articles provide a detailed insight about the role of digital India and the
implications of this project in India. 

 The findings from the literature are presented below: 

 Jain [1] in his study concluded that some projects are under various stages of implementation which
may require some transformational process to achieve desired objectives.  

Sharma [2] made a study and described that in this project every civilian has a bright prospect to
transform the lives in many ways that were hard to envision just a couple of year’s ego. It was concluded
that more prospects will open for the youth that will boost the nation’s economy. 

Quibria and Tschang [3] in their study states that Governance is well recognized as an area where IT can
have a positive impact. There are two broad classes of uses of IT for improved government functioning.
First, back-office procedures can be made more efficient, so that internal record-keeping, flows of
information, and tracking of decisions and performance can be improved. Second, when some basic
information is stored in digital form, it provides the opportunity for easier access to that information by
citizens. The simplest examples are e-mailing requests or complaints, checking regulations on a web
page, or printing out forms from the web so that a trip to pick up the forms Giridhari Mohanta,et al.;
Saudi J. Bus. Manag. Stud.; Vol-2, Iss-7 (Jul, 2017):727-731 Available
Online: http://scholarsmepub.com/sjbms/ 728 from a physical office can be avoided. More complicated
possibilities are checking actual records, such as land ownership or transactions. Still more complicated
are cases where information is submitted electronically by the citizen, for government action or
response. The use of IT can increase transparency and accountability, simply by requiring information,
such as basic complaints, to be logged completely and systematically. Kapur and Ramamurti [4] in their
study argue for even broader impacts, extending to industries such as biotech, chemicals, media and
entertainment, and construction all require knowledge services. . 

SOURCES AND COLLECTION OF DATA

There are two methods for data collection:

1. Primary- The raw data collected for the first time by an individual or group of
individuals is called primary sources of data collection.
It is the first hand data. It includes Interview, Survey, Questionnaire ,etc
where data is collected for the first time related to a particular field.

2. Secondary- The data already collected by someone or is preserved for other

researchers/individuals is the secondary sources of data collection. It refers
to data that is collected by someone other than the user. It includes
publications such as textbooks, magazine articles, book reviews,
commentaries, encyclopaedias, almanacs.

We have used secondary sources of data collection for our project. We referred to some books related to
Digital India. Also we have used information available on internet. Variety of different magazines and
journals has been utilized for conceptual clarity.
SWOT ANALYSIS

SWOT stands for Strength, Weakness, Opportunities and Threats. Following is the SWOT
analysis for Digital India as the concept.

Strengths:- Weaknesses:-
 Online procedure.  Authencity and Trust.
 Covers a larger area.  Lack of Digital Literacy.
 Absence of geographical barriers.  Sub optimal use of existing IT
 Basic IT infrastructure available. infrastructure.
 Accessibility-24/7.  Lack of socio-economic status.
 Home delivery.  Lack of physical interaction.
 Anytime, Anywhere.

Opportunities:- Threats:-
 New services.  Addiction to Technology.
 New technology.  Privacy and Security issues.
 Internet on mobile phones.  Health hazards.
 Advantage of distance education.  Misuse.
 Data storage capacity.  Chances of online frauds.
APPLICATION

1. Digital Locker System targets to minimalize the usage of paper work and enable sharing of e-
documents across agencies. The sharing of the e-documents will be concluded through registered
repositories thus warranting the authenticity of the online documents.
2. MyGov.in is employed as a platform for citizen engagement in governance, through a “Discuss”,
“Do” and “Disseminate” approach. The mobile App for MyGov would contain such features for
convenience.
3. Swachh Bharat Mission (SBM) Mobile app will be engaged by people and Government
organizations for achieving the objectives of Swachh Bharat Mission.
4. eSign framework would enable citizens to digitally sign a document online by means of Aadhaar
authentication.
5. The Online Registration System (ORS) has been launched under the eHospital application. This
application offers necessary services such as online registration, payment of fees and appointment,
online diagnostic reports, enquiring availability of blood online etc.
6. National Scholarships Portal is a one stop solution for scholarship right from submission of
application, verification, sanction and disbursal to end recipient for every one of the grants offered
by the GOI.
7. DeitY has agreed to an initiative named Digitize India Platform (DIP) for large scale digitization
of records to facilitate efficient delivery of services to the citizens.
8. The Government of India has assumed an initiative viz. Bharat Net, a high speed digital highway
to link all 2.5 lakh Gram Panchayats of country. It will also be world’s largest rural broadband
connectivity project with optical fibre.
9. BSNL will lead Next Generation Network (NGN), to supplant 30 year old exchanges, which is an
IP based technology to bring about services like voice, information, mixed media/video and sorts of
packet switched communication services.
10. BSNL has commenced large scale deployment of Wi-Fi hotspots all over the country. The user
can latch on the BSNL Wi-Fi network by their mobile devices.
11. To deliver smooth services electronically and advance the way citizens and authorities transact
each other, it is vital to have permeating connectivity. The ‘broadband highways’ as one of the
pillars of Digital India has been initiated by GOI. While availability is one rule, empowering citizens
and encouraging smooth conveyance of services frames the other.
DATA ANALYSIS AND INTEPRETATION
To Find out Data Collection and Types of research:-
There are two methods for data collection:
1. Primary- The raw data collected for the first time by an individual or group of
individuals is called primary sources of data collection.
It is the first hand data. It includes Interview, Survey, Questionnaire ,etc where data is
collected for the first time related to a particular field.

2. Secondary- The data already collected by someone or is preserved for other

researchers/individuals is the secondary sources of data collection. It refers
to data that is collected by someone other than the user. It includes publications such
as textbooks, magazine articles, book reviews, commentaries, encyclopaedias,
almanacs.

We have used secondary sources of data collection for our project. We referred to some books related to Digital
India. Also we have used information available on internet. Variety of different magazines and journals has
been utilized for conceptual clarity.
Need and importance of Digital India:-

Importance of digital India programme

i) Health:
Digital health care would impart e-health care in the society.
ii) Farmer:
 This project is highly beneficial for farmers. The farmers would come to know real time priceinformation
through online communication.
iii) Finance:
 Digital banking is likely to provide huge push up to financial inclusion. The project includemobile banking,
micro ATM program and so on.
iv) Justice:
 E-courts, E-police, E-jails, E- prosecution are in the plan of Digital India.
v) E-sign:
An initiative to eradicate forgery and fraudulent signature, the e- sign framework would allow citizens to
digitally sign on document online using Aadhaar authentication.
vi) Education:
 Through digital India government has planned to making schools books accessible as digital books as e-books
read on tablets and laptops. All schools will be connected with broadband.
Role of ICT in Digital India:-
ICT has not only empowered individuals, it is an instrument of Governance and central to human life and
development. It is a tool for expeditious narrowing of divide in the society and meeting the aspirations of
common man.ICT has enabled the following:
 Availability of high speed internet as a core utility for delivery of services to citizens.
 Cradle to grave digital identity that is unique, lifelong, online and authenticable to every citizen.
 Mobile phone & bank account enabling citizen participation in digital & financial space.
 Easy access to a Common Service Centre.
 Shareable private space on a public cloud.
 Safe and secure cyberspace.
 Universal digital literacy.
 Universally accessible digital resources.
 Availability of digital resources / services in Indian languages.
 Availability of services in real time from online & mobile platforms.
 All citizen entitlements to be portable and available on the cloud.
 Digitally transformed services for improving ease of doing business.
 Making financial transactions electronic & cashless.

Thus ICT is really playing a vital role in this Digital India project.