FOR IMMEDIATE RELEASE

May 30, 2011 – 9 p.m.

Despite New Outages Early This Morning,

NYSEG Expects to Finish Binghamton Restoration Work by Midnight
>> NYSEG urges customers to stay away from downed power lines – even lines that appear dead
can be deadly. NYSEG customers should call 1.800.572.1131 to report downed power lines or
other hazardous situations.

>> Emergency generators can be dangerous. Carefully read, understand and follow
manufacturer’s instructions when operating an emergency generator. Never run emergency
generators indoors; operate them only outdoors in well-ventilated areas and away from windows
and doors.

>> NYSEG’s natural gas emergency number is 1.800.572.1121.

>> Up-to-date outage information by county, city/town/village and street/road – as well as

restoration times as they become available – can be found at
http://www.nyseg.com/Outages/outageinformation.html.

>> This is the final news release for this event.

Binghamton, NY – Of the nearly 35,000 NYSEG customers in the company’s Binghamton Division (all or
parts of Broome, Tioga, Cortland and Chenango counties) who lost power as a result of severe damage
from violent storms on Thursday, Friday and early this morning, service has been restored to all but 300
customers. Absent new storm-related power interruptions, NYSEG expects to have all service restored by
midnight tonight.
NYSEG was dealt two setbacks while repairing the significant damage from Thursday’s and Friday’s
storms:

• Sunday morning a storm-damaged tree took out two circuits near the company’s Castle Gardens
Substation in Vestal, leaving 3,300 customers without power. Most of those customers had power
restored late Sunday morning and the remainder had service restored at about 5 p.m. Sunday.

• Early this morning another severe thunderstorm rolled through the area, leaving another 4,500
customers without power.

“We appreciate our customers’ patience and understanding as we complete our work,” said Walt Matyjas,
director - electric distribution at NYSEG and RG&E. “We also owe our gratitude to the law enforcement
agencies, fire departments, highway departments, emergency management personnel and local officials
that have helped us immensely. Without their support, our work would be considerably more difficult.”

Storm Stats for NYSEG’s Statewide Service Area

• More than 100,000 customers lost power as a result of end-of-the-week storms.

• More than 1,300 company employees, personnel from other utilities and contractors have worked
on the front lines and behind the scenes to restore power as quickly as possible.

• Storm damage included nearly 1,000 downed wires incidents and more than 120 broken poles.

Storm Stats for NYSEG’s Binghamton Division

• More than 300 crews from NYSEG, other utilities and contractors were on the job today.

• Miles of conductor (power lines) down: 20

• Miles of power lines inspected: 2,400

• Dry ice distributed: 50 tons; Bottled water distributed: 1,800 cases

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Media Contact: Clayton Ellis

cmellis@nyseg.com