Candidate Education Details

Frequently Asked Questions (FAQs)

1. What is the right way to mention the name in ‘Name’ field under ‘education
details task’?
Both first and last name should have more than one character and must match
with the name mentioned in your education documents. The same name must also
match with your government photo ID proof. First and last name is mandatory;
middle name Is optional.

2. What is the right way to upload your education documents on tool? Education
documents issued by university / college / institution should contain logo, seal of
university, college and institution name. Kindly make sure that all the education
marksheets are clearly scanned, both front and back- unless the document is
completely blank at the back. You can merge the 2 docs into one and upload the
same. Please refrain from using mobile pictures/scanners while scanning and
ensure the uploaded document is visible, clearly scanned and does not have any
edge cuts. Blurred images will not be accepted.

3. How to correctly fill education period ‘From – To column’? (applicable for UG,
PG, Diploma, 10th/12th period).
Both admission and pass out date must be updated in DD/MM/YYYY format only.
There shouldn’t be any overlap in education period between 10 th, 12th / diploma,
UG and PG. The mentioned education period should match with the
corresponding marksheets uploaded.
4. What to mention in university name & city / board affiliated ‘To’ column? For
10th and 12th Board, details such as state board / CBSE / ICSE etc. must be filled.
For 12th completed in pre-university/junior college, respective university name can
also be updated.

5. What is the right way to upload marksheet for Diploma candidates?

For Diploma candidates who have taken direct admission in BE/ BTech in 2 nd year,
in your 1st & 2nd Sem marksheet section please upload your 3rd & 4th Semester
marksheet and put a comment in the comment box mentioning your direct entry in
BE/BTECH course post Diploma.

6. What is the right way to upload my backlog marksheets?

If you have a backlog in any semester, the right way to upload a backlog
marksheet would be to merge the backlog marksheet with the corresponding
semester marksheet and upload the same in ‘upload semester marksheet’ section.
Kindly make sure the file size of the merged marksheet is less than 2MB.

7. I have my graduation marksheets available in yearly basis (only 3 marksheets

for 3-year course). In the EAF form it is asking to fill up marksheet semester
wise?
If you have year wise marksheet available for your degree course, please update
your 1st year marksheet in first 2 semester tab (1st & 2nd Sem), 2nd Year
marksheet in 3rd & 4th Sem tab and 3rd year Marksheet in 5th & 6th Sem tab.

8. During document submission I am receiving an error mentioning my college

name, Degree name and Branch name mismatch, what should I do?
The college name will be pre-filled in EAF as per the selection you made during
filling up the registration form. However, you can edit the degree & branch in EAF
form. While submitting if you face any error message please click on “Agree &
Continue” option and submit your details. In case of any corrections, you will
receive notification from our team.

9. During document submission the country field is mentioned as mandatory,

the details reflecting is incorrect and I am not able to edit the same?
Country field will be pre-filled in EAF as per the selection you made during filling up
the registration form. We suggest you submit the task and there is a comment box
please enter your comments there. During document verification process our team
will take care of the changes
10. I have selected Diploma degree incorrectly while filling up the EAF form and
now am not able to edit the same?
If you have filled up the Diploma degree details incorrectly you will not have an
option to edit it by yourself. We suggest you submit the task and in the education
details section, there is a comment box please enter your comments there. During
document verification process our team will take care of the changes.

11. I am BE/ BTECH candidate and I don’t have my 7th / 8th Sem marksheet / PDC
(provisional degree certificate)available with me, what should I do?
7th, 8th Sem marksheet/ PDC is mandatory for candidates who have passed out in
2020/ 2021.
For 2022 passout candidates- from 1st – 5th semester marksheet is only mandatory
to upload as of now. During onboarding these 2022 candidates will be asked to
furnish their pending documents.

12. I am an MCA candidate how can I upload my marksheets in the educational

details tab?
If you have are an MCA candidate, you must select how many years curriculum
you have followed in your MCA degree.

If you have completed 3-year MCA program: you will get option to upload your
marksheets for 1st & 2nd Semester (which is mandatory). We request you to upload
your 1st MCA semester & 2nd MCA semester marksheet in the same tab

If you have completed 2-year MCA program: you will get option to upload your
marksheets from 3rd Semester (which is mandatory). We request you to upload
your 1st MCA semester marksheet in the same tab

13. What if I have a gap in education?

Kindly mention the number of gap years along with the reason of gap in the ‘gap
in education’ field.
14. What if I don’t have the original education semester marksheets?
Please submit the online copy of the marksheets, containing logo, college name,
candidate name, student ID, subject wise marks with no negative disclaimer. If
an online copy has a negative disclaimer, the same must be attested by the
college.

15. What if there is a name mismatch between the educational documents and ID
proof?
Name mis-match can be of two types-

Case 1: If there is a full name mismatch (first, middle and last name)

Case 1 -Full name mismatch

Name as per Govt Id- G Mohammed Mudassir

Name as per Education Docs - Mohammed Mudassir Hussain G
Or
Name as per Education Docs - G Mohammed

Case 2: If there is a spelling mismatch in the first name;

Case 2 - Spelling mismatch in the first name

Name as per Govt Id-Sadiya Maqsood

Name as per Education Docs - Sadia Maqsood

In both the above-mentioned situations, candidates would be required to submit a

name affidavit.
16. What is a name change affidavit?
Name affidavit is a written document, declaring the inconsistencies in the name
mentioned in your official documents. Such an affidavit may be issued by a
notary official/lawyer or a magistrate. The affidavit needs to be printed on a stamp
paper of requisite value according to the respective state’s stamp act. It needs to
be signed by the deponent and then attested by either a notary official/lawyer or a
magistrate.

17. What is a Migration certificate and where can I upload this document?
If you have changed your college in between semester, then you must upload a
migration certification which you might have received from your college. You can
scan the Migration certificate and can upload the same under “Degree
Convocation” tab.