Online Airline Reservation

ONLINE AIRLINE RESERVATION
ONLINE AIRLINE Reservation System
By
PROJECT PROFILE
Project Title : Online Airline Reservation System
Project Developed By : Yashraj B. Chauhan
Front End Tool : JSP
Back End Tool : MS Access
Page 1
INDEX
SrNo
Topics
1 Acknowledgement
2 Objectives
3
Tools And Environment Used
4
Limitation Of The Project
5 Future Enhancement
6
A complete Analysis And Design Document
7 Data Flow Diagram
8 Data Dictionary
Page 2
9 Output of project
10 Bibliography
Acknowledgement
Page 3
Objective
 This project is specially for online AirTicket booking & it is User friendly.
 As it is personal website other cannot book ticket .
 It uses three Airlines services to book ticket namely AirDeccan,Go

Air,JetAirWays which is booked by agent of travels.
 So Any user or agent can book ticket anywhere .
 Other can refer or they can just go through website like :
o Schedules
o PhotoGallery
o Office Contact
o Customer Contact
o Terms & Condition for Travelling.
Page 4
PROBLEM DEFINITION
The OVERGREEN TRAVELS company is one of the Online Airline

Reservation Company in India. It has number of branches, which are spread
over the country or the world. So person wants to reserve his/her ticket and
he/she has to contact at nearest OVERGREEN Travels branch. The Online
Airline Reservation System (ARS) provides an interface to schedule flights
and reservations for an airline that services. It is responsibility is to keep track
of system users, customers, Airbus information, flight information and
cancellation. The functionality of the ARS is broken into various primary
groups.
Customer reservation information and user were added, deleted and

updated in the implementation phase to account for the way we decide to
implement security. User keeps track of the username, password information
and customer reservation information link provides a link between the
customers reservation information and login table.
Page 5
HARDWARE AND SOFTWARE CONFIGURATION
The Hardware and Software Configuration for the proposed system is given
below.
Hardware Configuration:-
For the successful run of the proposed system the required stand alone
Personal Computer with, minimum hardware required to run the system is as
below.
Hardware Minimum
Requirement
Processor Pentium 2
Hard disk 20GB
RAM 128 MB
Dot Matrix Printer 16 Pin
Page 6
INTRODUCTION TO EXISTING WEBSITE
The Company follows a manual system for maintaining the Online Airline
Reservation System.
 Whenever any requisition comes to the Counter to issue a ticket the

firstly the Ticket Capacity checked whether the required quantity of the
ticket is present or not. If the required tickets is present then issue a
ticket and update the reservation information and an entry is done to
the Ticket Issue Register.
 The day-to-day entries are made manually into the book that has
gotten all the relevant entries.
 Check the Ticket Quantity regularly whether any ticket is not in, if so
then Ticket Issue process is cancelled. In the same way Ticket
cancellation is followed. If Fare is increased or decreased then
changes into Fare Book. If New Flight is introduced then entry on
relevant book, that process applies to Flight-Schedule, Airbus, and
Branch.
Page 7
At the end of the year or when an intermediate report is needed then
prepare the report is required.
Future Enhancement
 The limitations, which are specified above, can be corrected.
 So, that every user/agent/passenger can book ticket by paying online.
 Every user/agent/passenger can pay on line by specifying their credit card

number.
 So, as it is a personal website can be made open website.
 We can also add other airline services to this website.
INTRODUCTION TO PROPOSED Website
There are many activities that can be computerized in this widely

spread organization. The current context is related to maintain the ticket
Reservation-Cancel ticket. The important reason is to make-work easy. No
need to search a Flight register for entry or any other transaction.
Computerization of this must fulfilled the requirements of working staff

due to effective work of computer in terms of efficiency, speed, accuracy,
storage capacity and quickness.
Even though it is costly, it is recommended the computerization of the

ticket issue process.
Page 8
FEATURES OF PROPOSED website
 Manual work has to be reduced and Result to be received quickly.
 To speed up the operation and Decrease manpower, high cost.
 Increase security, speed, storing and accuracy.
 The customers have to face only one person at the booking counter
for obtain the reservation.
 Managing and maintaining data becomes easier and cost effective

due to very high amount and reliability of storage space available in
the proposed system.
 It provides support for queries through out all the branches at any
given time at a very high speed, saving a lot of time.
Page 9
 The system has been developed under JSPas a Front-End tool and
Ms Access as a Back-End tool.
ADVANTAGES OF PROPOSED Website
 The proposed system due to computerized is much faster in

reservation process, cancellation process and transactions.
 Transfer of information from various branches would become easier

and faster.
 Managing and maintaining data becomes easier and cost effective due
to very high amount and reliability of storage space available in the
proposed system.
 Customer services can not only be satisfied but also enhanced to the
extent that one can obtain or cancel a reservation from any given time.
Page 10
Limitation Of The Project
 User and agent of OverGreen Travels can do the booking of ticket.
 Agent can only update, delete & print ticket.
 It doesn’t allow empty field to add into database.
 It also doesn’t allow the same city in the combo box for departing &
returning.
 It also doesn’t allow the same date in the combo box for departure date &
return date.
 It is compulsory for agent to login if he/she want’s to book airline ticket.
Page 11
FEASIBILITY STUDY & COST BENEFIT ANALYSIS
Feasibility study is most important and it concerns great to the

passenger, for which new system is to be developed. It includes the study of
success and level of satisfaction that the passenger and the user will get from
the system. Feasibility means possibilities (to some extent), i.e. this study
explores the possibility of implementation of new system as a substitute to old
system removing all shortcomings and including all new requirements.
An initial determine in a proposal that whether an alternative system is

feasible or not. To determine feasibility of candidate system in all respect I
need to consider following feasibility factors:
 Economical feasibility
 Technical feasibility
 Behavioral feasibility
Page 12
ECONOMICAL FEASIBILITY::-
Since the existing system is manual, the organization posses the computer
and doesn’t require to set the environment.
Cost involved in the software packages includes the ORACLE 8.0 for
storage of data as a back end. Other required software is that which they
already have like WINDOWS 98. This costs around Rs.45, 000/- for the
oracle software.
As the new system size is round 3.5 KDL the cost involved in
developing the system is retrieved as follows:
Size of project = 3.5 KDL.
Organic Project.
Here,
a=3.2 and b=1.05
The cost drivers and their rating for our project are as follows:
Cost Drivers Category Rating

Reliability High 1.15
Database Size Very high 1.16
Complexity Low 0.70
Analyst Capacity Normal 1.00
Analyst Experience Very low 1.29
Programmer Capacity Normal 1.00
Language Experience Normal 1.00
The cost of the project is estimated by the below formula as follows:
Ei = a * (size)b
= 3.2 * (3.5) 1.05
= 11.923
EAF = 1.15*1.16*0.70*1.00*1.29*1.00*1.00
= 1.20
E = Ei * EAF
= 11.923 * 1.20
= 14.30 PM
If we assume the average salary for the person is about Rs.7, 000/- per
month then the cost is:
Cost = 14.30 * 7000
Page 13
=100100
So the total cost including the cost of the oracle the RDBMS is:
Total Cost = 1,00,100+45,000

= 1,45,100
Hence the total cost of my project is Rs.1, 45,100/-

Also the total duration for the entire project is:
Here the value of a=2.5 and b=0.38
D = a * (E) b
= 2.5 * (14.30)0.38
= 6.870
So the estimated duration for the project is 7 months approximately.
TECHNICAL FEASIBILITY::-
It is determined by the hardware and supporting software.

Hardware requirement: stand-alone computer with enough main
memory space & backup storage more than 2 GB to support RDBMS
and huge database.
Software requirement: ORACLE.
BEHAVIOURAL FEASIBILITY: -
It includes training the user staff on the candidate system. The data entry
design is similar to other forms being used by the user staff. Data entry forms
are very user friendly and data entry job has been kept minimum. So training
of 3-4 will be sufficient. Even for generating reports the user has to supply 2-3
parameters only.
Page 14
REQUIREMENT ANALYSIS
As we have decided to develop a new system now it is time to

determine the new requirements for the new system. As the user is the most
important part of any system it is required to find the users requirements to
develop a user-friendly system rather than having to develop a developer
friendly system.
The outputs required by the user that must be included into the
proposed system are as follows:
1. The work for the particular user must be personalized.
2. Passport and valid visa are required for ticket booking.
Page 15
3. Tickets are print as in required order.
4. The user must be provided easy if he wants to switch from one

application
to other at a time.
FACT GATHERING TECHNIQUES
A fact gathering study was undertaken to study the activities involved in

the various aspect of the existing computerized system. We had visited
various person of the company. The existing system was studied by means of
Interviews
Record Reviews
Interviews:
Page 16
User interviews were conducted to retrieve the qualitative information.
These interviews, which were unstructured, provided opportunity to gather
information from the respondents who involved in the process for a long time.
These interviews provided information such as:
 Activities involved in process of reservation processing involving fare,

other services, flight information, flight schedule information, airbus,
various reports are generated using existing system.
 Type & frequency of forms and reports.
 Limitation of Existing system.
Record Reviews:
To gather details about the Airlines Reservation, many kinds of records

& reports were reviewed. This study covered.
 Standard Operating Procedure.
 Forms and reports generated by existing manual system.
 Document flow (Input / Output) of the system.
DATA FLOW DIAGRAM
As information moves through software, it is modified by a series of

transformations. A Data Flow Diagram (DFD) is a graphical technique that
depicts information flow and the transformations that are applied as data
move from input to output. The data flow diagram is know as a data flow
graph or a bubble chart.
The Data Flow Diagram may be used to representation a system or

software at any level of abstraction. In fact, DFDs may be used partitioned
into levels that represent increasing information flow and functional detail.
Therefore, the DFD provides a mechanism for functional modeling as
information flow modeling.
The Data Flow Diagram (DFD) serves two purposes:
Page 17
1) To provide an indication of how data are transformed as they move through
the system and
2) To depict the functions that transform the data flow.
The DFD provides additional information that is used during the analysis of
the information domain and serves as a basis for the modeling of function.
A Level 0 DFD also called as fundamental system model or a context

model, represents the entire software element as a single bubble with input
and output data indicated by incoming and outgoing arrows respectively.
Additional processes and information flow paths are represented as the level
0 is partitioned to reveal details. Each of the proves represents at level 1 is
sub function of the overall system depicted in the context model. Each of the
process may be refined are layered to depict more detail. Information
continuity must be maintained in every layer, that is input and output to each
refinement must remain the same.
CONTEXT DIAGRAM Only Passenger FOR ONLINE AIRLINE

RESERVATION SYSTEM
Request for flight

availability
PASSENGER
Reservation
Verification AIRLINE particulars
reply & tickets RESERVATION
SYSTEM Page 18
Acknowledgeme
nt (availability of
Flight available
or not)
BOOKING
FLIGHT
Deccan,Go,Jet
1-LEVEL DATA FLOW DIAGRAM
Flight
Retrieve
flight Reservation file PASSENGER
Money,
PASSENGER details Add visa &
Flight new
information passport
details
Deccan,jet Ticket
information
Enquiry
Page 19
1.0 2.0
Verify Reservatio
availability n process
ONLINE
of Flight AIRLINE RESERVATION
Deccan,Go,Jet
Retrieve
flight Flight_sch
schedule
information
CONTEXT DIAGRAM ONLY AGENT FOR AIRLINE RESERVATION

SYSTEM
Request for flight

availability
AGENT
Reservation
Verification AIRLINE particulars
reply & tickets RESERVATION
SYSTEM
Page 20
Acknowledgeme
nt (availability of
flight available or
not)
BOOKING
AGENT
1-LEVEL DATA FLOW DIAGRAM
Flight
Retrieve
flight Reservation file PASSENGER
Money,
AGENT details Add visa &
Flight new
information passport
details
Dec,jet,go Ticket
information
Enquiry
Dec,go,jet
Retrieve
flight
schedule
Page 21
information
1.0 2.0
Verify Reservatio
availability n process
of seats
Flight_sch
Ticket
3.0
Cancellation
process
Delete
Retrieve passenger
passenger information
Cancel details
passenger Reservation file
information
Cancellation
2-LEVEL PROCESS FOR PROCESS 3.0
AGENT Enquiry for

cancellation Cancellation
process Add cancel
Check for information
valid
Cancel or 3.1 information 3.2
invalid
Check validity Ticket
process cancel
Cancel process
within 3,6 or Delete
12 days Passenger
Page 22
information
control
Reservation file
Page 23
DATA DICTIONARY
Data Dictionary is a store of information about the data in database.

The dictionary defines the name, description, source of data, users of data,
and keywords in data, formula to derive the data, specification and such other
details. Data dictionary brings common understanding of the data in the
organization. RDBMS provides software to create the dictionary. Use of data
dictionary enforces the standards of processing, usage’s application and
documentation in the organization.
Data Dictionaries are an integral component of structured analysis,

since data flow diagram by them do not fully describe the information about
the system. The data dictionary provides additional information about the
system.
A data dictionary is a catalogue – a repository – of the elements in a

system. These elements center on data the way they are structured to meet
user requirements and organization needs. In a data dictionary, a list of all the
elements composing the data flowing through a system is included. If a
project team member wants to know the definition of a data item name or the
contents of a particular data flow, the information will be available in the data
dictionary. Descriptions of all data used in the system are given in a data
dictionary.
Page 24
Analysts use Data Dictionary for five important reasons.
1) To manage the detail in large systems.
2) To communicate a common meaning for all system elements.
3) To document the features of the system.
4) To facilitate analysis of the details in order to evaluate characteristics and

determine where system changes should be made.
5) To locate errors and omissions in the system.
Page 25
Data Dictionary :-
TableName : Login
Sr.no Field Name Data Type Size

1 UserName VarChar 10
2 Password VarChar 10
TableName: DeccanBook

1 FullName VarChar 15
2 Address VarChar 10
3 City VarChar 15
4 PhoneNo Int 12
5 MobileNo Int 10
6 From1 VarChar 15
7 To1 VarChar 15
8 DepartureDt Date -
9 ReturnDt Date -
10 Person Int 1
11 TotalRs Int 6
12 Received VarChar 3
Table Name: GoBook

3 City VarChar 15
4 PhoneNo Int 12
5 MobileNo Int 10
6 From1 VarChar 15
7 To1 VarChar 15
9 ReturnDt Date -
10 Person Int 1
11 TotalRs Int 6
Page 26
Table Name:JetBook

3 City VarChar 15
4 PhoneNo Int 12
5 MobileNo Int 10
6 From1 VarChar 15
7 To1 VarChar 15
9 ReturnDt Date -
10 Person Int 1
11 TotalRs Int 6
Table Name:DeccanFlight

1 Source VarChar 15
2 Destination VarChar 10
3 Godate Date
4 Returndate Date
5 Departtime Date/time
6 Returntime Date/time
7 Flightno int 5
8 Amt int 3
9 Id int 3
Table Name: GoFlight

1 Source VarChar 15
2 Destination VarChar 10
3 Godate Date
4 Returndate Date
7 Flightno int 5
8 Amt int 3
9 Id int 3
Page 27
Table Name:JetFlight

1 Source VarChar 15
2 destination VarChar 10
3 Godate Date
4 Returndate Date
7 Flightno int 5
8 Amt int 3
9 Id int 3
Page 28
Home Page
Page 29
Deccan Home
Page 30
User Search Flight Display List
Page 31
User can Reservation using athis page display all detail
Page 32
Agent Login to Reservation Ticket and udate and Delete
Page 33
Agent Page Display
Page 34
Page 35
Agent Update Ticket
Page 36
Agent Delete Ticket
Page 37
Flight Schedule Displat Page
Page 38
Photo Gallery
Page 39
Tern & Condition Page
Page 40
TESTING PROCEDURE AND SYSTEM IMPLEMENTATION PHASES
System testing is an important but critical part of system. Module

testing involves the process of testing the logical units of program individually
and integrating the individual modules, to test the overall system. The
objective of module testing is to determine whether the module meets its
specifications.
In order to perform module testing two things are to be considered: the

design of test cases and the coordination of the multiple modules. Test cases
may be constructed from specification or by analyzing the module code. The
testing strategies corresponding to tests two approaches are called as black
box and white box testing. In black box testing the internal structure and
behavior of the program is not considered. In white box testing the structure of
the program is examined and test data are derived from the program’s logic.
In non-incremental approach testing modules independently and then
combining them to the program without further testing test a program. In the
incremental approach a module is tested in combinations with the set of
previously tested modules.
The testing plans areas that are to be tested.
1) Testing for data entry error: -

Incorrect data entry, leads to incorrect results. Sometimes
it may creates run time errors. So data should be checked for
validity.
2) Testing for basic principles: -

If all processing is in order but display of the screens is
disorderly then that has to be rectified and such screen can
confuse the user. User will be left wondering on the next actions
to be taken. In some of the cases operator/user has the habit of
certain key for particular option. In such cases users
requirements are taken into consideration. E.g. press Escape for
Exit. In some cases. I.e. Branch code, PNR no are auto
generated.
Page 41
3)Testing for suitable error messages: -

If the error messages are not suitable phases or incorrect
then there can be log off problems to the user who is non-
professional won’t be able to figure out what exactly the error is
E.g. if the user has entered an incorrect airbus no and if the
error messages displays “invalid airbus no” then that is an error.
If user pressed ESCAPE key and if nothing happens then that is
also an error.
3) Testing for suitable response time: -

In some cases, the results of a particular query may take
out a lot of system resources and also a longer time to process.
In such cases program logic has to be rewritten. In some cases
changes have been made in table.
One major factor, which has influenced the functionality
of the system, is the valid data. As and when the master files
were completed, the user added valid data and thus the
expected results could also be verified. During testing I used
incremental approach, black box testing and program
instrumentation.
These processes continue till the user is fully satisfied.
The data are again tested and the reports are compared with the
original ones that the system should produce. The testing is
done when the original data for guarantee of the outputs before
it is implemented.
Page 42
CONCLUSION
The Online Online Airline Reservation System has been a way of

minimizing the clerical work, which is almost a routine and consumes the most
precious time.
This ONLINE ONLINE AIRLINE RESERVATION SYSTEM has been

an attempt to help the user to minimize his workload along with minimizing the
paper works and saving of time.
The system has been developed in a way to make it very user friendly.
It provides an on-line message and an error detection and error messages
every time the user needs. Any person having a little bit of window based can
run this system without any pain.
Almost all the difficulties of manual reservation have been removed by

this system. Ti wind up let me welcome all the suggestions and other
improvements, which the system needs so that it covers all the needs if the
user in the user way.
Contact me at : sks101211@yahoo.co.in
Page 43
BIBLIOGRAPHY
This refers to the books, which were gone through for completion of
this project report.
1) System Analysis And Design

- Senn
2) Software Engineering
- Pressman
3) System Analysis And Design
- Elias Award
4) JSP
5) System Analysis, Design And Introduction to Software

Engineering
- S. Parthasarathy
- B. W. Khalakar
Page 44

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ONLINE AIRLINE RESERVATION

ONLINE AIRLINE Reservation System

Project Title : Online Airline Reservation System

Project Developed By : Yashraj B. Chauhan

Front End Tool : JSP

Back End Tool : MS Access

7 Data Flow Diagram

 As it is personal website other cannot book ticket .

 It uses three Airlines services to book ticket namely AirDeccan,Go

 So Any user or agent can book ticket anywhere .

 Other can refer or they can just go through website like :

The OVERGREEN TRAVELS company is one of the Online Airline

Customer reservation information and user were added, deleted and

HARDWARE AND SOFTWARE CONFIGURATION

INTRODUCTION TO EXISTING WEBSITE

 Whenever any requisition comes to the Counter to issue a ticket the

 The limitations, which are specified above, can be corrected.

 So, that every user/agent/passenger can book ticket by paying online.

 Every user/agent/passenger can pay on line by specifying their credit card

 So, as it is a personal website can be made open website.

 We can also add other airline services to this website.

INTRODUCTION TO PROPOSED Website

There are many activities that can be computerized in this widely

Computerization of this must fulfilled the requirements of working staff

Even though it is costly, it is recommended the computerization of the

FEATURES OF PROPOSED website

 Manual work has to be reduced and Result to be received quickly.

 To speed up the operation and Decrease manpower, high cost.

 Increase security, speed, storing and accuracy.

 Managing and maintaining data becomes easier and cost effective

ADVANTAGES OF PROPOSED Website

 The proposed system due to computerized is much faster in

 Transfer of information from various branches would become easier

Limitation Of The Project

 User and agent of OverGreen Travels can do the booking of ticket.

 Agent can only update, delete & print ticket.

 It doesn’t allow empty field to add into database.

 It is compulsory for agent to login if he/she want’s to book airline ticket.

FEASIBILITY STUDY & COST BENEFIT ANALYSIS

Feasibility study is most important and it concerns great to the

An initial determine in a proposal that whether an alternative system is

Cost Drivers Category Rating

The cost of the project is estimated by the below formula as follows:

Total Cost = 1,00,100+45,000

Hence the total cost of my project is Rs.1, 45,100/-

It is determined by the hardware and supporting software.

Software requirement: ORACLE.

As we have decided to develop a new system now it is time to

1. The work for the particular user must be personalized.

2. Passport and valid visa are required for ticket booking.

3. Tickets are print as in required order.

4. The user must be provided easy if he wants to switch from one

FACT GATHERING TECHNIQUES

A fact gathering study was undertaken to study the activities involved in

These interviews provided information such as:

 Activities involved in process of reservation processing involving fare,

 Type & frequency of forms and reports.

 Limitation of Existing system.

To gather details about the Airlines Reservation, many kinds of records

 Standard Operating Procedure.

 Forms and reports generated by existing manual system.

 Document flow (Input / Output) of the system.