IT Manager

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Sean D.

Hoar
9768 Viewcrest Drive
Fairfax Station, VA 22039
Mobile: 571-449-6329
E-mail: shc846e8@westpost.net

WORK EXPERIENCE
Independent Consultant 6/2009 to Present
Fairfax Station, VA
* Provided onsite installation and troubleshooting support for individuals on th
eir computers and media systems. (Windows 7, Vista, XP, and Mac OS X 10.4-10.6)
* Diagnosed and provided troubleshooting support via remote desktop (TeamViewer,
WebEx, LogMeIn)
* Provided race-day chip timing (ChampionChip) technical set-up and support for
BluePoint Timing.
Greenfield Management, LLC (Greenfield Senior Living) 8/2006 - 6/2009
Regional Business Manager Falls Church, VA
* Managed accounts receivable for nine (9) assisted living homes of Greenfield M
anagement, LLC. Monthly receivables grossed from $200K to $1.4M monthly ($2.4-mi
llion to $16.8-million per annum) over a 2 year time span
* Managed bi-weekly payrolls for six (6) facilities averaging $40K per facility.
* Coordinated weekly and monthly accountability calls to bring in outstanding ac
counts.
* Provided outstanding customer service by resolving billing issues with custome
rs and residents.
Hyatt Regency Reston 3/2006 - 8/2006
Night Manager Reston, VA
* Oversaw night operations from Front Desk, including nightly account auditing,
security and customer service.
* Coordinated and secured alternative accommodations outside of the Hyatt Regenc
y to oversold incoming guests.
* Generated and provided daily reports and action items to hotel executive for e
xecutive review of daily operations.
* Controlled room inventory, maintained communication with other area hotels, cl
osed down the Property Management System and the Point of Sale System on a night
ly basis, and checked that all credits and debits balance in the income journal.
Hyatt Regency Reston 12/2004 - 3/2006
Assistant Executive Housekeeper Reston, VA
* Assisted in the oversight of housekeeping areas of a four-diamond rated luxury
business hotel, including all public areas and 518 guest rooms.
* Inspected and trained a staff of 45 employees. (Bilingual: Spanish)
* Tracked and maintained monthly purchase order inventory
* Analyzed management program budgets, reviewed and analyzed budget issues
* Monitored compliance to budgetary requirements and budget execution;
* Provided analysis of inventory and supply trends,
* Prepared monthly forecasts and reports of expenditures and needs.
Ambit Group LLC 9/2004 - 12/2004
Event Coordinator Reston, VA
* Set up and planned meetings and events for a government-contracted consultancy
.
* Coordinated on site with event facility and staff to ensure successful event o
utcomes.
EDUCATION &TRAINING
* Master's in Business Administration, concentration in Information Systems expe
cted: 12/2011
Strayer University Woodbridge, VA
* Apple Final Cut Studio Training: Final Cut Pro 7, Motion 12/2009
Mac Business Solutions Gaithersburg, MD
* Information Technology Foundations: A+, Network+, MCP, CCNA, Security+ 03/2008
to 06/2008
TechAdvance, George Mason University Sterling, VA
* Bachelor of Science, Hospitality and Tourism Management 7/2004
Virginia Tech Blacksburg, VA
CERTIFICATIONS & PROFICIENCIES
Baseline software and hardware certifications. Additionally, I gain rapid profic
iency in business software programs in diverse business environments, including
in accounting, hospitality & tourism sector, assisted living services, and race-
chip timing.
* Brainbench.com Mac OSX 10.4 Tiger Desktop Administration - Nov 2008
* A+ IT Technician (Hardware & Software Support) - May 2008
* Network+ Technician - August 2008
* MS-Office Suite - Proficient
* MyLaps/ChampionChip Race Chip Timing Hardware & Software
* Hotel Property Management Systems Proficiencies
* ProfitManager PMS (Choice Hotels - Comfort Inn)
* Fidelio PMS (Donaldson Brown Hotel)
* Hyatt PMS (Hyatt Regency Reston)
* QuickBooks Small Business Edition
* MoveN Software - Assisted Living Facility Billing & Assessment Software
VOLUNTEER
Coalition for Economic Empowerment (NPO) 1/2010 - 4/2010
Bookkeeper/IT manager
* Organized bookkeeping (Quickbooks Non-Profit 2009) for annual audit, extrapola
ted data for use in annual report.
* Setup 8-station networked computer lab in new facility location, also administ
ered admin. privileges.
LANGUAGES
* English - Native
* Spanish - Intermediate, working level knowledge
ACTIVITIES
* Leukemia & Lymphoma Society - Team In Training Mentor, Donor & Triathlete
* St. Anthony's Triathlon 2009, Donor & Triathlete
* Nation's Triathlon 2009, Triathlete
* Landmark Education, Seminar Production Supervisor

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