Digitization is one of the most important processes of technological progress, affecting

every aspect of Human Resource Management. The use of technology and digital advancements
is beneficial to the Human Resource department as it makes the work more efficient, effective,
data-driven and allows the company to adapt to change. Many Human Resource managers are
already adapting to digitalization, most especially in this time of pandemic. Human resource
encounters a lot of challenges during this time. All business transactions, as well as Human
Resource processes, should be done through an online platform. Many other changes in HR
procedures, such as recruitment and selection, have resulted from the severe changes in
technology.  Businesses can use numerous internet-based solutions for online recruitment, often
known as E-recruitment or internet recruiting. With that, our group's assessment of one of the
most well-known online platforms, Upwork, is presented below.
Hayden Brown is the president and CEO of Upwork, she was held as the CEO last
January 2020. Upwork has been pioneering a better way of working for almost two decades,
assisting businesses in finding more flexibility and connecting talent with more opportunities.
Clients can use Upwork's platform to interview, hire, and work with freelancers and freelancing
agencies. The client describes their project and the price range they are willing to pay for it to be
completed by a freelancer. The customer may ask certain freelancers to apply for their jobs, or
the job may be posted for any freelancer to apply. Once the customer has decided who they want
to perform the job, they hire that freelancer by providing a contract that includes fixed hours, a
pay rate, and a deadline for the work to be finished. Clients and freelancers can utilize the
Upwork platform's real-time chat feature to communicate with prospects. The time tracker tool
on Upwork records the freelancer's keystrokes and mouse movements, as well as taking
screenshots to provide to their client.
UpWork’s objective of creating economic possibilities for individuals to live better lives
has brought us a long way. As a result, it has evolved into the world's job marketplace, where
enterprises of all sizes and independent workers from all over the world join together every day
to achieve extraordinary results.
Table 1. Pros and Cons of Using UpWork
PROS CONS
1. It's a worldwide work marketplace 1. There is a lot of competition on UpWork. Because of
that links millions of businesses with this, being hired for your first job can be a frustrating
freelancers around the world. experience.
2. It has projects that pay more than 2. Most clients continue to have tighter budgets because,
other sites. rather than engaging an agency or consulting business,
those who utilize UpWork to discover contractors are
seeking for someone with low overhead costs.
3. The majority of UpWork’s clients 3. Their website user-experience is poor.
are eager to get started right away
meaning that it is easy to get hired.
4. Payments are integrated into the 4. UpWork’s fees are quite high. In addition to paying to
system and may be made with a submit proposals, they also charges a percentage of your
single click of a button, making it total billings for each job.
simple to get paid.
5. You can work remotely 5. Some UpWork profiles can be deceiving. Some people
anywhere. may provide false information about themselves.
UpWork. (n.d.). About Us, The World’s Work Marketplace. Retrieved from.
https://www.upwork.com/about