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Republic of the Philippines MIMAROPA Region Province of Occidental Mindoro ‘FICE OF T: GOVERNOR December 27, 2021 Ms. MURIEL M, REGUINDING Provincial Administrator Provincial Government of Occ. Mindoro Madam: ‘This is to respectfully transmit the Citizen's Charter of the Office of the Govenor, including the Commuity Affairs Division, in compliance to your Memorandum dated December 27, 2021. Kindly acknowledge receipt hereof. Truly yours, i suvigiy z. TEPICO Noted by: ree MARYLOU G. COLOGAN Executive Assistant V OPAd-. Received by + Date Time in. FI Sota eae aaa - ‘Address: Provncdl Capitel Comgound, Barangay. Payompon, Mamburac, Ocldental Mindoro Republic of the Philippines MIMAROPA Region Province of Occidental Mindoro OFFICE OF THE GOVERNOR CITIZEN’S CHARTER Transaction: Incoming / Outgoing Ekstensyon ng Pahihintay kung may Problema Taong Tagal ng Hakbang lalapitan Kailangang Dathin Proseso (Steps) (Concerned (Documents Needed) (Duration of Individual) Process) * PO, BAC Resolution, Abstract (with initlal from GSO and OPAD) * Intake Sheet (with approval fromm PSWDO) * Voucher (with initial from IAS and signature from 1. Receiving of ticoy, accounting Office and Documents Jennifer | Provincial Treasury Office) * Obligation Request (charging indicated) # Payroll (with signature from Accounting Office and Provincial Treasury Office) 2:3 minutes 1 Day 4a Serbiays, oa Pi al” 2. Controlling of Documents 3. For Signature and Approval of PGO Department Head Republic of the Philippines MIMAROPA Region Province of Occidental Mindoro OFFICE OF THE GOVERNOR PO, BAC Resolution, Abstract (with initial from GSO and OPAD) * Intake Sheet (with approval from PSWDO) * Voucher (with initial from IAS and signature from Alcaide, | accounting Office and Diana Provincial Treasury Office) Camille * Obligation Request (charging indicated) * Payroll (with signature from Accounting Office and Provincial Treasury Office) * PO, BAC Resolution, Abstract (with initial from GSO and OPAD) ‘« Intake Sheet (with approval from PSWDO) * Voucher (with initial from IAS and signature from accounting Office and Provincial Treasury Office) * Obligation Request (charging indicated) | Payroll (with signature from | Accounting Office and | Provincial Treasury Office) Cologan, Marylou G. 3-5 Minutes 3-5 Minutes 1 Day 1 Doy sa Serbisyo, oa Pe a 4, Outgoing of Republic of the Philippines MIMAROPA Region Province of Occidental Mindoro OFFICE OF THE GOVERNOR Abstract (with initial from GSO and OPAD) * Intake Sheet (with approval from PSWDO) * Voucher (with initial from pemmiar che IAS and signature from be submitted at | Robllos, 7 accounting Office ond 3-5 Minutes | 1 Doy the Office of Ana Trixie : ; Provincial Treasury Office) the Provincial : ae + Obligation Request (charging indicated) * Payroll (with signature from Accounting Office and Provincial Treasury Office) 6. Proceed to a Budget Office Transaction: Financial Assistance (Municipal and Barangay Affairs Office) te Taong Tagaing | oar Hakbang lalapitan | Kailangang Dalhin Proseso Sune oe (Steps) (Concemed | (Documents Needed) | (Duration of | ay Individual Pi ) u rocess) meses 1. Providing of Letter Request Bundang, : aaa oe a i ‘approved by the | Ritchelle ae oy oy. Governor Ganads sa Serbisys. Ganado sa Paglabage!” Address: Brownell Cantal Chenin. Rarannay.Pavornonn. Mambran. rrdental Mndnrn Republic of the Philippines MIMAROPA Region Province of Occidental Mindoro Sey OFFICE OF THE GOVERNOR 2. Issuance of st aparsvoni iohat Obligation : Tayo, Request 5 Minutes 1 Day Request and Angelo _ | » Barangay Resolution Disbursement + Program of Works Voucher 3, Control and signature of documents in a Provincial * | * Obligation Request Hour =| 1 Day Leanne Planning and | Development | Office (PPDO) | 4, Control and | Sonature ot Tria, Manuel | * Obligation Request | Laat Tr approved byPPDO | 1 Hour 1 Da Budget Offices Pe | Me | 5, Control and Gallego, * Disbursement | /eaes = signature of Oscar O, Jr Voucher | | documents in * LetterRequest | | Accounting © Resolution | ee ey Offices * Program of | Wotts aa : 6. Control and Rubio, + Disbursement signature of Naney J. Voucher | documents in | Provincial 1Hour =| 1 Day Treasury Offices | 10) | | “Ganada sa Serbisys. Ganada sa Paglabage!” Republic of the Philippines MIMAROPA Region Province of Occidental Mindoro (fuel Shiena | “Ganada ca Sexbisys, Ganada ca P: OFFICE OF THE GOVERNOR 7. Documents for | Cologan, * Disbursement | oe of PGO Marylou G. Voucher ‘bie 1 Day partment Head 8. Documentsfor | Reguinding | + Disbursement 5 Minutes 1 Day Initial in the Muriel M. Voucher Provincial Administrator Be 9. Provincial Cash Disbursement 3 Days 1 Day Treasury Office Division Voucher (PTO) for issuance of Cheque Transaction: Good For (Fuel) 1, Control and | Ocampo, | + Good for Fuel) 1 Minute 1 Day Issuance of good for | Shiena L. quel) | | 2, For approval of | Cologan © Good for (Fuel) 1 Minute 1 Day Good for (fuel) Marylou. | _ fe peace | : 3. Release of good for | Ocampo, Minute | 1Doy PERSON WITH DISABILITY AFFAIRS OFFICE Citizen's Charter Transaction; Provision of Financial and Livallhood Assistance Kallangang Dethin ng Proseso | "reemyonnd Tang latapitan Paghthintay No. Hakbang (Requirements / Documents nof (Steps) (Concerned Individual) fang may. eoded) Process) | anamey 1. Roquost Letter Submit Requires |g chat. odoms | 222 TT cee ee Deabtag | Community fas fice! | 3. Photocopy of vali LD -Eeraon wit Desbaly OOM DAO Focal Person | 4, Picture of PDs) Parents ‘Mfairs Office (POAQ) arene minutes NA Fil out Munghaing Prayelda 2 | fom for(int Me Br Ayan FRacale lM ungkatingproyekt form Request Letter 2x2 pictures Forwarded to PGD Governor's Photocony of vaid LD 3. | Office for Appraval of the Ma.Bva Alyesa P.Rocailo — [pssture oFPWDs{Parentsor | Sminutes NA Request Latter Administrative Assistant te ardian of PDs Mungkahing Proyekto form (For Livelihood Assistance) Richelle Bundang Proving ofletter request | __ AdminsaiveASostntY Joust Leter 30 minutes approved by the Governor joa tiacaes i Executive Secretary Endorse to PSWOOTor the conduct of Assessment and 4 interview for PWOsor Parents! | Sadat Werkar fom PSwo0 15 minutes ‘day Guardian of PHD 3 Conduct of Case Study case Sty Recomending Approval of | Me. RosalinaR. Lamoce, RSW 2. Mungkahing proyekto For] — 1Ominutes NA PSWOO Dept Head PSDHIPSHDO eae Request Letter 2x2 pictures Endorse to P6O-POAOfor Photocopy of valid LD 6 | processof the Financial ein Picture of PWDs/Parentsor | Sminutes NA velinood Assistance Guardian of PWD Mungkahing Proyekto form (For Livelihood Assistance) ng Proseso Kadlengang Dethin Taong| : "i Paghihintay ‘— (cone a) tremens Doeunents pie od problema Tesvance of Obligation Request| — Wa Be Nyasa Recakfo |TApprovedletter request | 5 mnutgg Wh andlishursementVoucher | AdminstatveAssstat |. Approved Case Study Forwarded toP6Dfor control | Ma MaVenessa$.Volara | CAFOAand Disbursement | ny _ offund ‘Administrative Aide] Process Server Voucher ae Tocuments far contral and signature/approval of the (Ms Marylou 6. CAFOA and Disbursement 5 minutes Vda Provincial Governor's Office cutive Assistant V Voucher : (P60) miro and signature oF We tony A arts documents in Provincial a Leanne Oreas caFoA Half day ‘day Planning and Development P00 Control and signature of We. Manual T.Tria THO and Dsbursement | patra ia documents in Budget Ofice Provincial Budget Officer Voucher a y Control and signature of documents in Provincial We Mancy 1 Rule aor day [Treasury Office (PTO) Control and signature of documents in Provincial We. Oacar0.6ellagode. —|1.CAFOAand Disbursement Accountant's Office (PACCO) | (OiC-Accountant Voucher 2.Letter Request May ian fina audt an) | RibardObrader Ganeral take Sheet Tour day Tocuments for ital inthe Provincial Governor's Ofice | Maran. Coogan CisbursementVoucher | Sminutes dey (PO) Documents for ital nthe We Markl Reguhding : Administrative Office Provincial Administrator ——— 7 dey Provincial Treasury Office . (Cash BMson Disbursement Voucher Half day ‘day Transaction: Financlal Assistance Hekbang (Steps) Teng tata (Conard inva ae Erstensyonng Paghihintay ang may problema __| Receiving of Doucments ‘Wamu ao= ROM, AT Cristine Grace Real Jennilyn Sales Sablayan - Admin. Addo Merilou Sales San Jose = Communky Affairs ‘Assistant Nerenica Esillo Consultation/ Validation} Social Preperation] (Community Organizing & HOA Formation 5 minutes day Forwarding of Letter request to. be approved by he Governor ‘itche le Bundar Letter request 2days day Evaluation od Documents/Requirements oy. Dolfin FOF TRaTVTOW Letter Request approved by the Governor 2.0riginal copy of certificate of Indigency 3. General intake Sheet accomplished by PSWOO 4, Photocopy of Valid LO 5. Original copy of incident 0 minutes nar tr Foplstared in DASUD Letter request eressedt th| LCE signed by theotioas 2 Photocopy of SEC registration ifregistered ‘L.Ustof officers end members (with position, adress and contact number) 4. Original copy of certificate of indigency(ffcers) 5 Minutes of the meeting which wil serve as a proof or that wll certify that they ere all ‘agreement tohave their association registered withthe SUD 6 Letter authorizing that the financial assistance to be ésbursedto ther association through the issuance of checkin the name ofthe association's presidentcheirman and suchother documents that may be required by the accounting andlor other departments for theprocessina and anna ot 30 minutes bower — “hon Fer group [association ‘requesting for survey and ‘subdiMision plan 1 Letter request adresse tothe LCEsigned bythe officers 2 Photocopy of SEC registration J OHSUD if registered ‘List of officer with position sand contact numbers end members (name and adress), 4, Minutes ofthe meeting which wil certify oftheir untied intention torequest forthe survey oftheir Land, photocopy of bank aconunt and such ather coucments that may be required by the accounting andor athert epartments forthe prooessing and approval of ther request. 5 In case the association has no tenkaccount, the association shall issue a eter authorizing that the financial assistance to bedishursed tothe association, through the issuancef checkin the name ofthe association's resident / chairman Far ropes epesting for uprating and site development 1 Letter request alressd tothe LCE signed by the officers, 2 Photocopy of SEC reitrtion DHSUD if registred, 4 List of officers with postin andcontect number) nd members fname end adress), 4, Minutes of the meeting as Woot that they all agreein Tequesting projects forthe development oftheir community, 5 Photocopy of benk account, 6 Program of works and such ther docouments that may be required by the ecoounting andlor ather departments for the processing and approval of their request 1LIn case the association has no tenkacount, the association shall isssu a eter authorizing that the financial assistance to te disbursed tothe essociatio, threugh the issuance of checkin the name of the association's essa! [chairmen Issuance of Obligation Request| Crist Graco Real Deel eta sentyedeiee Alrequirementsprovided | minutes day Cantend ‘ertficaton on 5 | Oocumenttracking system appropriations funds and | minutes day

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