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Interview Narrative
Interview Narrative
Interview Narrative
As working professionals of corporate and educational America, it is never too late to gain insight
on other professionals and just to hear another perspective. Within the educational world, it's important to
always collaborate with each other so that your work becomes more and more effective with respect to
the mastery of student achievement. Our goal as educators is to always strive to do our best for them, our
students. Many of us extend our academic lives to ensure we are always learning and applying that
knowledge in the classroom or content area. I was able to hold intellectual conversations regarding
educational technology processes with several institutions and working professionals in different title
positions. At Westlake High School, I was able to talk to 2 device coordinators, the STS (School
Technology Specialist), and the METI, which means, Media Education and Technology Instructor. At
Sandtown Middle School, I was able to have a conversation with the METI and Device Coordiantor who
is the same person, Ms. Pass Cameron. I was unable to speak to the STS due to his absence. Lastly, at my
primary site, I was able to have a discussion with the STS and METI/Device Coordinator of the school
which is held by the same person, Ms. Ellis. Their perspectives held similarities that made sense to the
goal they wanted to achieve within their respective institutions while also providing a unique and
Similarities
Within the respective institutions, what I found to be the most interesting was that either the
METI served as the device coordinator or their respective METI paraprofessionals, served as the Device
Coordinator. The similarity between the positions was that the device coordinator job was identified as a
stipend position by the STS. They all said that it's just an extra title to throw on top of what you do
already, so in this case, it's the METI that holds that position or someone close to the METI like the
paraprofessional.
As far as job responsibilities they all identify similar tasks when it comes to the different
positions, the Randolph METI said, “ they are heavy on the library and technology aspects”(M. Ellis,
personal communication, January 30, 2022) which lines up with the rest of the METIs from Sandtown
and Westlake. When it comes to the title of being the device coordinator, they also identified similar
ideas. The Sandown device coordinator identified, “... make sure that technology um runs smoothly at
Sandtown middle school meaning that technology is available for all students that technology ummm
issues and device issues are taken care of and addressed on a daily manner” (S.Pass Cameron, personal
communication, March 30, 2022). The Westlake device coordinator responded with, “... prepare the plan
for device distribution and device collection”(J. Gladden, personal communication, March 24, 2022).
During an everyday schedule, they describe the daily activities as such, they identify the issue and
see if it is major or minor, if it is a minor issue they submit a ticket on the kiosk to be labeled on the
device for the STS to address, if it is major they send it to the technology hub building to be worked with.
(S. Pass Cameron, personal communication, March 30, 2022). This aligns with what the elementary and
When it comes to meeting the needs of faculty and staff during remote learning and in general,
the Westlake METI stated, “There was a huge need for recorded videos of how to use the actual e-
resources because our students of the course, and the teachers were not in the building they were not able
to actually sit face-to-face so with that said teams became very useful…” (T. Forrest, personal
communication, March 24, 2022). This aligns with what the middle school and elementary school device
coordinators and METIs said as well because they often had to stay on campus to assist with devices and
troubleshoot if there was something going wrong. With the way these students treat their devices, I
absolutely agree with them because it was mindblowing to see the amount the breaks and cracks and
wiring pulled out with these Chromebooks and laptops on a daily basis when I would work with the
Randolph STS.
As opposed to the teachers and staff, the Randolph METI/device coordinator responded, “We
make sure the students have a device #1, we make sure it is working properly, umm, which also if the
child is not using it properly and bring it back damaged or a willful so, the parents are aware they will
have to pay a fine for the child, so they can eventually graduate from Fulton county system. But just
making them aware that it is a privilege to have these devices to use, but also we have to make sure we
are taking care of it.” (M. Ellis, personal communication, January 30, 2022). Working with parents and
students at home and in the best way possible to ensure the longevity of device life and financial
responsibilities is very important. In addition, the Sandtown and Westlake representative also said they
worked to help them understand how to work the device and its apps on Classlink.
Finally, when asked about the best parts of their titled responsibilities, they all stated that the
students make up a big part of that joy, and especially being able to interact with them on a day-to-day
Differences
Although there were a lot of similarities that those respective representatives identified with,
there were some differences in thoughts in regards to several other topics as well. In generality, it is okay
to be different, due to the level of independence each school treats its students. I would expect more
dependence and catering to K-5 students than the high school students in respect to handling devices,
walking the halls, gaining access to the media center, and asking for assistance in different technical
issues.
Within every school, there are several committees, but sometimes those committees are open to
the school for open enrollment or they are not open at all and just don't exist. When it comes to the
technology committee, there were contrasting thoughts such as, “yes but not formally” (M. Ellis, personal
communication, January 30, 2022), the Sandtown Device coordinator responded with, “so informally yes
we do have a couple of students work along with the STS and myself to kind of troubleshoot and work
together on a committee”(S. Pass Cameron, personal communication, March 30, 2022) and the Westlake
device coordinator responded with, “no there is no technology committee”(J. Gladden, personal
communication, March 24, 2022). When there is a committee, you are able to coordinate thoughts and
really come to a decision on what needs to be done but if there was no formal committee that can be hard.
When there are technology issues, again the responses were contrasting, the Randolph device coordinator
stated, “the district”, the Sandtown device coordinator stated, “administrators or above administrations
depending on the type of decision” and the Westlake device coordinator responded with “those decisions
are made by the in-school tech and whoever is above him, for instance, Principal Adams”.
When it comes to the budget being discussed, certain items in the media center or on devices may
need to be repaired, updated, or even replaced. Most of the representatives said that they get a SPLOST
grant to spend on technology every year, the Westlake METI said they received $1000 and were given a
specific vendor to use as opposed to Amazon due to company ties. The Sandtown METI/device
Coordinator stated that there are several accounts under the media center and she works with STS to
identify which items will get discussed and how they account for it financially. Finally, the Randolph
METI/device coordinator stated that they don't have a budget but also received a SPLOST. So depending
on how the media center or the amount of responsibilities each school DC/METI has, indicates the
freedom to work with the budget a little bit more than others.
Although they were selected to be the device coordinators, they have had different struggles when
it came to the responsibilities and daily tasks they needed to complete. The Randolph METI/Device
Coordinator stated that the challenging part for her was just the kids not taking care of the devices like
they are supposed to (M. Ellis, personal communication, January 30, 2022). The Sandtown METI/Device
Coordinator stated that she found that time and balancing everything was difficult considering the number
of hallway duties she had and just trying to ensure to meet with everyone on top of device inspections (S.
Pass Cameron, personal communication, March 30, 2022). Finally, at Westlake High School, the METI
stated that acquiring the right materials for the students and staff is hard because of budget constraints. (T.
Forrest, personal communication, March 24, 2022). The device coordinator at Westlake stated that
credentials played a part because the district did not give him permission to fix issues he knows how to
fix because he knows that they know they would have to pay him for those duties. (J. Gladden, personal
Dimick, P. (2022, April 2). A Philip Randolph ES METI/Device Coordinator Interview [Video]
Youtube. https://www.youtube.com/watch?v=fiEkU-N8ziQ.
Youtube. https://www.youtube.com/watch?v=CrWoLpNJ_bc.
Youtube. https://www.youtube.com/watch?v=k7UWtiocoBg.
Youtube. https://www.youtube.com/watch?v=5rfQ56KiK_Q.