Computer System Servicing 1 NC-II

MODULE 7A (Second Semester: Week 1 - 2)

Common Competency: Perform Computer Operations

Lesson Content 1: System and Utility Software
Learning Competency: Select appropriate hardware and software according to
task assigned and required outcome

Welcome to your learning module for Computer System Servicing 1 NC-II.

In this module you will learn about the Types of Software especially the System and Utility Software
which serves as the backbone and maintenance of your Software side of the computer.

System and Utility Software

Objectives: At the end of this module, you should be able to
1. Identify the different types of System and Utility Software.
2. Appreciate the importance of the System and Utility Software and its relevance in real life.
3. Perform tasks related to the System and Utility Software

What is a Software?
Software refers to the applications or programs that can’t be touch but can be seen via a display and can
be used via interacting with its GUI. They are instructions and are used by people for many various
reasons. Software depends on the hardware, and a hardware is useless without a software.
Types of Software
1. System Software
2. Application Software
3. Malware

1. System Software
Software that directly operates the computer hardware, to provide basic functionality needed by users
and other software, and to provide a platform for running application software.

Types of System Software

1. Operating System (OS)
2. Device Drivers
3. Utilities

Operating System

The most important software on a computer. It controls the workings of a computer, a program that
controls and manages the hardware connected to your computer. It serves as a platform for application
software and is also a collection of other software designed in managing the various hardware. It also
creates the file system that determines how your data is stored within a storage device.

 Provides User interface

 Provides utilities to configure your system
 Helps manages computer resources (hardware)
 Helps secure data by controlling user access to a computer

Examples: Windows 10, Windows 8.1, Mac OS X Snow leopard, Ubuntu, Fedora

NOTE: All Operating System started from a developers’ console software called UNIX.

The Big Three of Operating System

Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational
technology company headquartered in Redmond, Washington, that develops, manufactures, licenses,
supports and sells computer software, consumer electronics and personal computers and services. Its
best known software products are the Microsoft Windows line of operating systems, Microsoft Office
office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox
video game consoles and the Microsoft Surface tablet lineup.

As of 2016, it was the world's largest software maker by revenue, and one of the world's most valuable
companies.

Apple is an American multinational technology company headquartered in Cupertino, California, a

suburb of San Jose, that designs, develops, and sells consumer electronics, computer software, and
online services. Its hardware products include the iPhone smartphone, the iPad tablet computer, the
Mac personal computer, the iPod portable media player, the Apple Watch smartwatch, and the Apple
TV digital media player.

Apple's consumer software includes the macOS and iOS operating systems, the iTunes media player, the
Safari web browser, and the iLife and iWork creativity and productivity suites. Its online services include
the iTunes Store, the iOS App Store and Mac App Store, Apple Music, and iCloud.

Apple was founded by Steve Jobs, Steve Wozniak, and Ronald Wayne in April 1976 to develop and sell
personal computers.
Linux is a Unix-like computer operating system assembled under the model of free and open-source
software development and distribution. The defining component of Linux is the Linux kernel, an
operating system kernel first released on September 17, 1991 by Linus Torvalds.The Free Software
Foundation uses the name GNU/Linux to describe the operating system, which has led to some
controversy.

Linux was originally developed for personal computers based on the Intel x86 architecture, but has since
been ported to more platforms than any other operating system. Because of the dominance of Android
on smartphones, Linux has the largest installed base of all general-purpose operating systems.

Types of Microsoft Windows Operating System

1. Microsoft Windows (Microcomputers who are not servers)

2. Windows Server (Operating System for Servers for multi-users)

Timeline of Windows Operating System

Timeline of Mac Operating System

Classic Mac OS series

OS Version Released Date

Macintosh System Software 1984

System Software 2, 3, and 4 between 1985 and 1987
System Software 5 1987
System Software 6 1988
System 7 1991
Mac OS 8 1997
Mac OS 9 1999

Mac OS X Series
OS Version CODE NAME Released Date

Mac OS X 10.0 Cheetah 2001

Mac OS X 10.1 Puma 2001
Mac OS X 10.2 Jaguar 2002

Mac OS X 10.3 Panther 2003

Mac OS X 10.4 Tiger 2005
Mac OS X 10.5 Leopard 2007
OS Version CODE NAME Released Date
 Mac OS X 10.7 Lion 2011
Mac OS X 10.8 Mountain Lion 2012
Mac OS X 10.9 Mavericks 2013
Mac OS X 10.10 Yosemite 2014
Mac OS X 10.11 El Capitan 2015
Mac OS X 10.12 Sierra 2016

Some Different Linux-based OS

OS Version

Debian
Ubuntu
Linux Mint
Fedora
Linux Lite
Red Hat
Zorin OS
Raspbian
openSUSE
Arch Linux

Why Linux is special from Windows and Mac?

Linux has an open-source and free kernel (essential part of an OS) which other programmers can use
and modify it to their needs.

Linux has many distributions but the 10 previously shown are the very famous ones.
Some programming courses teaches you to develop your own OS!!

Linux is also the one responsible for the Android Operating System we are using in our Mobile Phones
today!

NOTE: For Windows, the most famous of their OS are Windows 95, Windows 98, Windows XP,
Windows 7, Windows 8 and 8.1, and the latest and final OS is Windows 10.
Comparison Table of the Big Three

Windows Mac OS Linux

Closed Source Kernel Closed Source Kernel Open Source Kernel

Proprietorship Software Proprietorship Software Freeware (majority)
Non Customizable Non Customizable Customizable
 Most Popular and Competes with Microsoft but Very few uses Linux
Preferred can’t outplay Microsoft in
Popularity and Preference
Different Interface Different Interface Different Interface

Different built-in apps Different built-in apps Different built-in apps

Not Hardware Specific Specific to Mac Computers Not Hardware Specific

Diagram of an Operating System

Activity 7.1: Introduction to Software

Answer the following questions base on your understanding of the topic you read earlier about
the Storage Devices. Write on a separate sheet of paper make sure to write your name and
section or compose a document and send it to the messenger of your teacher with Filename as
Name of student-Module7-Activity 1

1. What are the "first" computer software did you use? List down five.
2. What is the first "non-gaming" computer software did you use?
3. On what age did you first used a software? Indicate specifically and why did you use it?
4. What was the first operating system did you use? (Windows, Mac OS, etc)
5. Why do use a Software? Give three reasons
6. What was the first anti-virus did you use? If you did not use one, list down at least two. (You
may include the AV of your phone)
7. List down your five most used apps in your smartphone
8. What is your favorite software? Why?
9. Can you use a computer without a software? Why?
10. If you will invent a software, what is it and purpose.

Activity 7.2: My Understanding of the Lesson

Answer the following questions base on your understanding of the topic you read earlier about
the Storage Devices. Write on a separate sheet of paper make sure to write your name and
section or compose a document and send it to the messenger of your teacher with Filename as
Name of student-Module7-Activity 2

1. Who are the Big Three of Operating System?

2. Why is Linux different from Mac and Windows OS?
3. List down five comparisons of Windows, Mac OS, and Linux. Refer to the chart.
4. What are the two types of Microsoft Windows OS?
5. What are the three types of Software?
Device Drivers

You have learned that a computer needs both the hardware and software for it to function properly.
You also learned that there are several parts in a System Unit asides the CPU that are essential to make
a computer work with each of it has its own functions. Most Hardware needs a software for it to
function. That software is called the Device Drivers. This is installed in your OS so that your OS can
recognize the hardware and utilize/managed it.

The main purpose of device drivers is to provide abstraction by acting as a translator between a
hardware device and the applications or operating systems that use it.

There are two types of Device Drivers

1. Auto-installed drivers
2. Manually installed drivers.

Auto-installed Drivers

As the name suggests, this are drivers that are automatically installed once you plugged in the hardware
to the system unit. These are very simple software and are also considered Plug and Play (PnP).
Examples:
1. External Storage Devices 5. Webcam
2. Mouse 6. Gaming Devices
3. Keyboard 7. Digital Camera/Camcorder
4. Monitor

NOTE: You’ll notice if it’s an auto installed driver if you plug it in on your computer and you see a display
message. “Installing driver”

Manually Installed Drivers

This are drivers that are needed to installed manually in an Operating System unless the Operating
System has built-in drivers. All drivers here are the software of very important System Unit part and
without it your OS will not be able to read/utilize the component.

Examples:
1. Motherboard Driver – Contains software for the motherboard itself (and some built-in utilities)
2. GPU Driver (Video Card) – For the graphics of the video card. An important driver especially if
the System Unit has a Video Card Peripheral. (Includes the built-In GPU of the CPU).
3. LAN/WLAN Driver – This is needed to connect to a computer network (LAN), and for mobile
computers like Laptops WLAN driver is what makes them capable connecting to Wi-Fi.
 4. Sound Driver – This software is installed in order for sound devices like Sound card to be used
properly.
5. PCI/PCIe Driver – Enables the OS to recognize hardware attached to the PCI/PCIE slot.
6. Chipset Driver – This is the software for the Chipset of the Motherboard (North and South
Bridge, BIOS)
7. Printer/Scanner Driver – This is important for OS to recognize and use Printers and Scanners.

Things to remember:
1. The Motherboard driver has lots of other drivers that comes in it.
2. The Motherboard driver of today has also integrated GPU driver for their built-in display GPU.
3. Drivers doesn’t require licenses and can be used multiple times as long the driver you are
installing is the exact driver for the part.
4. Most Component Manufacturers include their drivers in a DVD or you can download it manually
in their website.

One Last Reminder

How to check the Drivers Installed in your computers.
For Windows that is the software called “Device Manager”

Activity 7.3: My Understanding of the Lesson

Answer the following questions base on your understanding of the topic you read earlier about
the Storage Devices. Write on a separate sheet of paper make sure to write your name and
section or compose a document and send it to the messenger of your teacher with Filename as
Name of student-Module7-Activity 3

1. What is the difference of an Auto installed driver to a Manually Installed Driver?

2. What is a Device Driver?
3. Give three examples of Manually installed drivers.
Utility Software

Utility software is system software designed to help analyze, configure, optimize or maintain a
computer. It is a type of system software, used to support the computer infrastructure. It can be called
as Maintenance Software of a Computer.

Types of Utility Software

1. Anti-virus utilities scan for computer viruses.

Ex: Avira, Avast, SmadAV, Windows Defender

2. Archivers output a stream or a single file when provided with a directory or a set of files. Archive
suites may include compression and encryption capabilities. Some archive utilities have a separate un-
archive utility for the reverse operation.
Ex: WinRar, 7zip

3. Backup software makes copies of all information stored on a disk and restore either the entire disk
(e.g. in an event of disk failure) or selected files (e.g. in an event of accidental deletion).
Ex: Windows Backup, Comodo

4. A disk utility is a utility program that allows a user to perform various functions on a computer disk,
such as disk partitioning and logical volume management, as well as multiple smaller tasks such as
changing drive letters and other mount points, renaming volumes, disk checking, and disk formatting,
which are otherwise handled separately by multiple other built-in commands. Each operating system
(OS) has its own basic disk utility, and there are also separate programs which can recognize and adjust
the different files systems of multiple OSes. Types of disk utilities include disk checkers, disk cleaners and
disk space analyzers

Disk Cleanup – cleans unused files or trash files in a hard disk.

Disk Checker – Checks the health and status of your hard disk.
Disk Partitioning tools – Partitions hard drive and formats it.
Disk defragmenters – Detect computer files whose contents are scattered across several locations on
the hard disk, and move the fragments to one location to increase efficiency.

Activity 7.4: My Understanding of the Lesson

Answer the following questions base on your understanding of the topic you read earlier about
the Storage Devices. Write on a separate sheet of paper make sure to write your name and
section or compose a document and send it to the messenger of your teacher with Filename as
Name of student-Module7-Activity 4

1. What is a Utility Software?

2. List all the types of Utility Software and briefly describe it.
3. What is Disk Clean up?
4. What is the function of Disk Partitioning Tool?
5. What is a Disk Defragmenters?
End of Module, Learning Assessment Exam
You are now at the end of the learning module. Congratulations for a job well done! Now only
one left thing to do before proceeding to the next module. It is time to check how much have
you learned in the self-learning module you read. You will now answer the Assessment Exam
(Quiz) which is divided into two parts which will cover all the previous topics in this module.
Upon starting the quiz, Write on a separate sheet of paper or compose a document and send it
to the messenger of your teacher with Filename as Name of student-Quiz1

Part 1: Multiple Choice

DIRECTIONS: Identify the pictures and write the letter of your answer on your separate sheet of
paper.

1. Which of the following is NOT a Utility Software?

A. Disk Cleanup B. Assessment Software
C. Archivers D. Anti-virus

2. Rina is experiencing slowing of her hard disk’s read speed. A technician recommended to check the
organization of her files in her hard disk. What disk utility should Rina use?
A. Defragmenter B. Disk Cleanup
C. Disk Partition D. Disk Checker

3. Which of the following is NOT a Linux Operating System?

A. Debian B. Fedora
C. FireFox D. Ubuntu

4. Which of the following is NOT a MAC OS X version?

A. Cheetah B. Leopard
C. Lion D. Pink Panther

5. What is the name of the Operating System made by Microsoft?

A. Table B. Excel
C. Windows D. Backdoor

6. Who is the first programmer that develop Linux?

A. Linus Torvalds B. Lester Torvalds
C. Linux Torvalds D. Marion Sander Calma

7. All Operating System today came from what operating system before?
A. UNO B. UNIQUE
C. DOS D. UNIX

8. This Software enables your OS to read/manage your hardware devices like mouse, video card,
keyboard, etc.
A. Peripheral Drivers B. Device Drivers
C. Utility Software D. Backdoor Drivers

9. Ashley Gosiengfiao has installed her GTX1080 video card on her rig but when she plugged her HDMI
cable to her video card it doesn’t work and a driver is needed, what is it?
A. Motherboard Driver B. Monitor Driver
C. GPU/Graphics Driver D. Chipset Driver

10. Misa Chiang wants to use her glowing Cat-ears Headset to her notebook and no sound is produced
and her diagnostic software detected that a driver is missing, what is it?
A. Sound Driver B. Motherboard Driver
C. Headset Driver D. GPU/Graphics Driver

11. Jinri bought her ultrabook and she installed all the applications herself but she can’t connect to the
internet and her Wi-Fi is not functioning properly as something is missing. What driver is it?
A. Bluetooth Driver B. WLAN Driver
C. Motherboard Driver D. LAN Driver

12. Alex Goot has an infected notebook and it was reformatted. He was recommended to install a
software to protect his notebook from malware. What software is it?
A. Disk Utility B. Anti-Virus
C. Archiver D. Back up Software

13. What is the name of the most famous version of Microsoft Windows that was released in October
25, 2001?
A. Windows Vista B. Windows 3.0
C. Windows 2000 D. Windows XP

14. What year was the first version of Microsoft Windows released?
A. November 20, 2016 B. June 26, 1986
C. October 26, 1992 D. November 20, 1985

15. What is the name of the latest version of Mac OS X?

A. Hello Kitty B. Steam
C. Sierra D. El Kabalyero

16. What year was the latest version of Microsoft Windows released?
A. Feb 14, 2017 B. July 25, 2015
C. June 26, 2015 D. October 31, 2016

17. Which of this is NOT an auto-installed driver software?

A. Mouse B. Flash Drive
C. Keyboard D. Printer

18. Which of the following is NOT a Manufacturer of the Operating System?

A. Microsoft B. Microstar
C. Apple D. Linux

19. Which of the following IS THE FOUNDER of Microsoft?

A. Bill Gates B. Steve Jobs
C. Steve Wozniak D. Marion Sander Calma

20. Which of the following is NOT a Manufacturer of the Operating System?

A. Microsoft B. Microstar
C. Apple D. Linux

21. A utility program that allows a user to perform various functions on a computer disk, such as disk
partitioning and logical volume management
A. Microsoft B. Microstar
C. Apple D. Linux

22. The most important software on a computer. It controls the workings of a computer, a program that
controls and manages the hardware connected to your computer.
A. App B. PnP
C. OS D. DOS

23. Software that directly operates the computer hardware, to provide basic functionality needed by
users and other software, and to provide a platform for running application software.
A. Application Software B. Malware
C. Utility Software D. System software

24. What is the meaning of OS?

A. Open Source B. Operating System
C. Open System D. Operation Sequence

25. What is the meaning of PnP?

A. Plug and Play B. Philippine National Police
C. Plug and Protect D. Protect and Play

END OF MODULE. CONGRATULATIONS!!

Online and Video References

https://en.wikipedia.org/wiki/Software
https://en.wikipedia.org/wiki/Classic_Mac_OS
https://en.wikipedia.org/wiki/Microsoft_Windows
https://en.wikipedia.org/wiki/Operating_system
https://en.wikipedia.org/wiki/System_software
https://en.wikipedia.org/wiki/Device_driver
https://en.wikipedia.org/wiki/Software_utility
https://en.wikipedia.org/wiki/Linux
https://courses.lumenlearning.com/computerapps/chapter/reading-utility-software/
https://www.pcmag.com/encyclopedia/term/system-software
https://www.computerhope.com/jargon/d/driver.htm#:~:text=More%20commonly%20known
%20as%20a,devices%2C%20such%20as%20a%20printer.
https://www.youtube.com/watch?v=pVzRTmdd9j0&t=164s
https://www.youtube.com/watch?v=t-aRlwLI-b0&t=5s
https://www.youtube.com/watch?v=mquaQ7JKMEk