S C M S J o u r n a l o f I n d i a n M a n a g e m e n t , October - December 2 0 1 4 53

Performance Linked Reward and

Job Satisfaction: Banking Sector
Nitu Chomal and Papori Baruah

A
bA
s b Performance linked rewards act as motivators for employees in enhancing the performance. Performance linked reward may differ in the
s
t t same organization based on different categories of employees. The study tries to visualize the availability of performance linked reward

r r and job satisfaction level of employees across the managers and clerical staff of banking sector. High amount of dissatisfaction persists
a a in the clerical category owing to the present performance linked awards. As clerical employees contribute their efforts in accomplishment
c c of organizational goals, there job satisfaction leval shall be well taken care of.
t
t
Key Words : Job satisfaction, Performance Linked Reward, Banking Sector, Managers, Clerical Staff.

T
oday’s emphasis on quality-improvement teams and
commitment - building programs, is creating a renai -
ssance for financial incentive of pay-for-performance
plans. Organizations adopt alternative reward systems to
increase domestic and international competition in order to
make their employees more productive. The competitive
reasons for the growing emphasis on performance-based
compensation are companies cutting costs, restructuring,
and boosting performance. To ensure the reward system is
effective and motivates the desired behaviors, it is essential
Nitu Chomal to consider carefully the rewards and strategies utilized and
Research Scholar
ensure the rewards are linked to or based on performance.
Department of Business Administration
Tezpur University, Napaam, Tezpur, Dist- Sonitpur, To be effective, any performance measurement system must
Assam, PIN- 784028 be tied to compensation or some sort of reward. Rewarding
Mobile : 9706079584, performance should be an ongoing managerial activity, not
E-mail : chomal.nituc@gmail.com just an annual pay-linked ritual.

Prof. Papori Baruah Employees are motivated by both intrinsic and extrinsic
Department of Business Administration rewards. To be effective, the Reward System must recognize
Tezpur University, Napaam, Tezpur, both sources of motivation. All reward systems are based
Dist- Sonitpur, Assam, PIN- 784028
Mobile : 9435380862, E-mail : papori@tezu.ernet.in on the assumptions of attracting, retaining and motivating

A Quarterly Journal