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USING AND DEVELOPING RANGE

FORECASTS FOR CAPACITY PLANNING—


ON SEMICONDUCTOR’S JOURNEY
By Ketan Khowala, Prabhu Valiveti, and Tim Williams

Short product life cycles coupled contracts with upside protection, and superior customer service. In most cases,
with long lead-times for procuring eroding selling prices are some of the VXSHULRU VHUYLFH LQYROYHV VLJQL¿FDQW ULVN
challenges that the ON Semiconductor in inventory builds. New products in this
capacity necessitate a forecast ... er- supply chain (and indeed, any semi- industry, for which no history exists, add
rors in product forecast often lead to conductor supply chain) faces in response yet another component to risk. Products
incorrect capacity investment deci- to the changing B2B customer landscape. in the computing and consumer segments
sions ... describes a novel approach The ON product portfolio is dominated have life cycles of one to two quarters,
that ON Semiconductor has devel- by commodity products with multiple which is less than the typical product
customers and alternatives; market share is development lead-time of one year. A
oped to deal with such a problem. gained by leveraging operational excellence minor delay in product availability to
in the form of low-cost manufacturing and the market can result in a failed product

T
he semiconductor industry is
dominated by capacity bottlenecks.
To ensure low cost and superior
service to our increasingly demanding
customer base, it is essential to have a
timely access to capacity. But capacity
investment is very costly, easily running
into millions of dollars and requiring long
lead-times. To do it right, you must have
a reliable view of future market demand,
ZKLFK LV H[WUHPHO\ GLI¿FXOW IRU QHZ
products and new technologies because
they have no history to rely on.

A new product forecast comes from


a new product planner, which often is
not very good. Here we present range
forecasting, which is an approach that
combines consensus demand planning KETAN KHOWALA PRABHU VALIVETI
(a part of S&OP process) with stochastic
principles to derive a map of potential Mr. Khowala, Senior Industrial Engineer Mr. Valiveti is a Demand Manager at
future outcomes. This approach not only at ON Semiconductor, currently works on ON Semiconductor. His role includes
eliminates individual biases but it also capacity modeling and scenario analysis continuous improvement and management
improves the quality of a forecast. In for back-end manufacturing. He has led of strategic projects within the Global
this article, we describe how to develop several projects in the Global Supply Supply Chain Organization. Before
D UDQJH IRUHFDVW DQG LWV EHQH¿WV LQ WKH Chain Organization relating to forecast that, he worked at i2 Technologies as a
capital expenditure planning. optimization, product segmentation, and solution architect for 5 years. He has wide
GHPDQGSULRULWL]DWLRQ+HLVDFHUWLÀHG6L[ H[SHULHQFHLQSURFHVVDQGGDWDPDQDJHPHQW
Sigma Black Belt practitioner. His M.S. related to Capacity Planning and Scenario
BACKGROUND
degree in Industrial Engineering is from Management. He holds a Ph.D. from
 6KRUWHU OHDGWLPHV PRUH ÀH[LEOH Arizona State University. Cornell University in Ithaca, New York.

10 THE JOURNAL OF BUSINESS FORECASTING, SUMMER 2008


launch. To avoid that, the supply chain has elements in the capital expenditure process. information is obtained when we view it
to build inventory based on a reasonably Capital investment decisions typically are in terms of intervals rather than looking
accurate forecast. based on one-number forecasts of future at a single value; the probability of hitting
market demand. In principle, the forecast D VLQJOH QXPEHU GHDGRQ LV ]HUR +HQFH
Inventory is produced by applying of a new product represents a consensus most goals are interpreted in terms of
the capacity to raw materials. It is well between sales and product marketing, narrow bands with this approach. This
known in the semiconductor industry that WKHUHE\UHÀHFWLQJWKHFXUUHQWXQGHUVWDQGLQJ distribution of forecasts is called range
the supply chain is very much capacity of the future dynamics of the market. The forecast.
constrained, but building capacity requires analysis of new product forecasts reveals
massive capital investment. Most mature WKDWWKH\JHQHUDOO\KDYHDVLJQL¿FDQWELDV SCENARIO EVALUATION
companies now have a formal capital of over- or under-forecasting, resulting
expenditure review and approval process USING RANGE FORECAST
in the twin evils mentioned earlier—
as part of their S&OP processes. Owing XQGHUXWLOL]DWLRQ RI FRVWO\ FDSDFLW\ DQG
to long cycle times (from raw material Figure 2 illustrates how a range forecast
unavailability of revenue earning capacity. could be used effectively to evaluate
WR ¿QLVKHG JRRG WUDQVIRUPDWLRQ  LQ WKH Furthermore, a new product forecast is
supply chain, and even longer capacity capacity options for better investment
often a one-person forecast. To improve decisions, compared to the one-number
procurement and/or deployment lead- forecasts and consequently decisions for
times, capacity requirements are forecasted forecast, which is often biased—either
capital expenditure, we tried to create a high or low. Here the dotted lines
based on the demand forecast of four to composite forecast through the systematic
six quarters into the future. New product represent higher and lower volumes of
involvement of sales and marketing. The future demand at a certain capacity level.
IRUHFDVWVFRQWULEXWHVLJQL¿FDQWXQFHUWDLQW\ objective of this exercise was to obtain
to the overall forecast with the result that The various levels of capacity increment
a range of possibilities for the forecast options are presented along the planning
precious capital is often allocated to the instead of just one number. Statistically,
“wrong” capacity equipment. KRUL]RQ ;D[LV  7KH <D[LV UHSUHVHQWV
there is evidence to support that better the future demand. Let us assume that
This article describes a forecast im- ZH DUH LQ WKH ¿UVW TXDUWHU 4  DQG D
provement initiative, led by members decision has to be made about the capital
of our global supply chain operations investment. In Scenario A, all that is
(GSCO) group, to provide a rigorous and known is the point forecast, which is
accurate basis for capital expenditure overestimated. Looking at this forecast,
(CAPEX) decisions. The study shows that the decision would be to explore all the
idle capacity is often caused by overly options of external and internal capacity
optimistic forecasts. Further, wrong as well as how much capacity needed to
CAPEX decisions often turn out to be a be procured though capital investment. In
double-edged sword, denying capacity to Scenario B where the point forecast has
needed products and, at the same time, been underestimated, the decision would
letting capacity sit idle. The lean six-sigma be neither to increase the capacity nor to
IUDPHZRUN 'H¿QH 0HDVXUH $QDO\]H make any capital investment to generate
Improve, and Control—DMAIC) was additional capacity.
adopted for this study. Here we present
These two scenarios lead us to the
UHOHYDQW SUREOHP GH¿QLWLRQ DQG VROXWLRQ
extremes in the capital acquisition.
GHVLJQ ¿QGLQJV$V ZLOO EH VKRZQ D NH\
Scenario A will leave us with idle
SURFHVV UHFRPPHQGDWLRQ LV WR IRUPDOL]H TIM WILLIAMS
capacity if the demand does not reach the
DQGLQVWLWXWLRQDOL]HWKHQRWLRQRIFRQVHQVXV
Mr. Williams is a Demand Forecasting point forecast, whereas capacity will be
forecasting as part of best practices in
Manager at On Semiconductor. In constrained in Scenario B if the demand
demand planning processes. Our experience
addition to this role, he is responsible for exceeds the point forecast. In scenario A,
shows that a range forecast is the best
Sales and Operations Planning for the VLJQL¿FDQWFDSDFLW\ZRXOGUHPDLQXQXVHG
for deciding about capital expenditure,
Global Supply Chain. Prior to that, he held whereas revenue would be lost because
particularly in the semiconductor industry.
various management positions in several RI LQVXI¿FLHQW FDSDFLW\ LQ VFHQDULR %
areas including Capacity Planning and However, we can mitigate the risk by
PROBLEM DEFINITION AND Manufacturing Operations. He holds a using range forecast instead of point
SOLUTION APPROACH bachelor’s degree in Business Management forecast. Consider Scenario C, where
IURP WKH 8QLYHUVLW\ RI 3KRHQL[ DQG LV D a range forecast is used in the decision
Figure 1 outlines the key process &HUWLÀHG3URIHVVLRQDO)RUHFDVWHU process. The best strategy is to leverage

THE JOURNAL OF BUSINESS FORECASTING, SUMMER 2008 11


WKHLQWHUQDOFDSDFLW\¿UVWE\LQFUHDVLQJLW
as much as we can and postpone the capital
investment to the next quarter when more
FIGURE 1
and better demand data will be available. In SIPOC DEPICTION OF CAPITAL EXPENDITURE PROCESS
this way, capital investments will be made
on the data that are more reliable, thereby
mitigating the risk of unwise investment.
By repeating this exercise at periodic SUPPLIER INPUT PROCESS OUTPUT CUSTOMER
intervals, we will have the opportunity to
make corrections along the way.

A CASE STUDY - Sales & - Overrides to - Use the single - Decision of - Various
Marketing baseline point forecast capital Business Units
A select number of capacity groups Managers forecast to make the expenditure
were chosen from the pool of candidate capacity - Manufacturing
capacities for further investment - Sales & - Demand expenditure - Pay or Take Sites for new
Operations numbers from related decision capacity
for capacity expansion. In total, we new product
Planning decisions expansion
conducted the range forecasting exercise Manager development program
- Internal vs.
for six different capacities, and for some registry External
capacities, the exercise was repeated - Capacity decision - Finance for
during different times of a year (in different Planning - Capacity allocating
quarters) to trace the trend and shift in Analyst options and - Supplier funds
associated costs negotiation
demand. The range forecast generated
from the inputs gathered from sales and -Manufacturing - Supply
Units/Sites Management
PDUNHWLQJVHUYHGDVDFRQ¿GHQFHEDQGIRU
a capacity expansion decision. Capacity
expansion options are through internal
investments or purchases from external
sub-contractors which require longer term FIGURE 2
negotiations, and hence, a better forecast. CAPACITY OPTION EVALUATION AGAINST POINT AND
RANGE FORECASTS
An aggregate capacity group is broken
into a set of sub-capacity groups. The
attributes used to identify sub-capacity
ted
JURXSV ZHUH EDVHG RQ VSHFL¿F FXVWRPHU t i ma Scenario A
Es st
business segments and product lines. v er- reca
O Fo
Three data inputs were collected from of
le
c e nti ast
sales and marketing for each of these sub- r
Pe Fore
c
th
capacities. 90 ange
R of
Scenario C
(in million units)

n tile st
1. Lowest possible level of demand rc e ca
Demand

Pe Fore
forecast (L) th
10 ange ate
d
R s tim t
r-E ecas Scenario B
2. Highest possible level of demand de
Un For
forecast (H)
Optional Capacity Achieved through Capital Investment
External Capacity Increase Option
3. Median (expected) level of demand
Internal Capacity Increase Option
forecast (M)
Current Capacity
The sales and marketing managers
of various products provide their inputs Q1 Q2 Q3 Q4 Q5
DFURVV WKH SODQQLQJ KRUL]RQ JHQHUDOO\
for next eight quarters). These inputs Planning Horizon
are based on their knowledge about

12 THE JOURNAL OF BUSINESS FORECASTING, SUMMER 2008


the markets and the commitments that in Figure 2). The 90th percentile forecast is in a better position to assess risks and
they might have received from potential on the aggregate capacity group serves make right decisions.
customers. Most of these capacities were as the upper bound of the range forecast.
for new technology for which historical On the other side, the use of all the most Figure 3 shows the range forecast for
sales data were not available. pessimistic demand scenario resulted in D VSHFL¿F QHZ WHFKQRORJ\ FRQGXFWHG
D IRUHFDVW VLJQL¿FDQWO\ ORZHU WKDQ WKH at three different points in time. The
DEVELOPING RANGE 10th percentile of the aggregate forecast vertical axis shows the forecasted capacity
FORECASTS (Scenario B in Figure 2), which serves as ZHHNO\UXQUDWH DQGWKHKRUL]RQWDOD[LV
DORZHUERXQG6FHQDULRV$DQG%UHÀHFW UHÀHFWV WKH SODQQLQJ KRUL]RQ LQ TXDUWHUV
“perfect” correlation between the sub- The inputs were collected at three
A Monte Carlo simulation technique capacity groups and are unlikely to occur GLIIHUHQW WLPHV EHJLQQLQJ RI 4
was used to pool the risk and variation in practice. Representative optimistic 4 DQG 4  DQG WKH SURFHVV
in forecasts of various products along and pessimistic bounds on forecasts are was repeated to monitor the change in
with their capacity needs to determine the obtained by the 90th and the 10th percentile the market trend and to make capacity
range forecasts as well as their capacity of the aggregate forecast, and the 50th expansion decisions based on the range
needs at an aggregate level. The decision percentile, as an estimate of the most forecast. The range forecast developed in
on capacity is made at an aggregated level likely (or mean) forecast. a period shows a gradual “widening” over
because aggregated capacity is fairly WKHKRUL]RQUHÀHFWLQJJUHDWHUXQFHUWDLQW\
ÀH[LEOHLQPHHWLQJWKHQHHGVRIGLIIHUHQW The results of the Monte Carlo simulation LQWKHGHPDQGDQGDJUHDWHUFRQ¿GHQFHLQ
products and technologies. are presented to the capital expenditure the near-term demand. The low and high
board for evaluation and decisions on ranges also are used to provide independent
The forecast for an aggregate capacity capacity options. By providing all this validation of the consensus forecast (used
(Ft LQDVSHFL¿FWLPHSHULRGt (typically information about forecasts, the board in our standard S&OP process). Finally,
one calendar quarter), is as follows:

Ft = f1t + f2t + f3t + … + fnt FIGURE 3


RESULTS OF TYPICAL RANGE FORECASTING EXERCISES
Here fit is a random variable representing
the forecast for the need for ith sub-capacity
group in time period t. A Monte Carlo
simulation was conducted by sampling
from the n QRUPDO GLVWULEXWLRQV ¿W WR WKH
low, median, and high estimates for each
capacity group. The low and high demand
Weekly Run Rate (Million)

numbers were taken to be 10% and


 FRQ¿GHQFH LQWHUYDO HVWLPDWHV 7KH
sampling procedure was conducted over
multiple trials to get a stable distribution
for Ft, from which the 10%, 50%, and 90%
percentiles were extracted. This procedure
was repeated for all time periods (in the
KRUL]RQ RYHU ZKLFK UDQJH IRUHFDVWV ZHUH
developed) to yield the space of future
demand possibilities.

RESULTS
The results of the Monte Carlo
simulation are quite instructive. The use
of the most optimistic demand estimate on
all capacity sub-groups results in a forecast
WKDW LV VLJQL¿FDQWO\ KLJKHU WKDQ WKH th
percentile of the forecast on the aggregate Time Horizon
capacity group (analogous to Scenario A

THE JOURNAL OF BUSINESS FORECASTING, SUMMER 2008 13


investment required to support demand
XSVLGHV PD\ EH TXDQWL¿HG IURP WKH JDS
between the low and high ranges. The
three sets of graphs generated at three
different times periods provided a better
understanding of the market dynamics and
more visibility on the upcoming changes
in the demand. ‡-RXUQDO RI %XVLQHVV )RUHFDVWLQJ covers issues such as “How to Win the Support
Complimentary for active IBF Members, each of Top Management for Forecasting,” “How
PROCESS IMPROVEMENTS issue gives you a host of jargon-free articles to Select Forecasting Software/ Systems,” and
on how to obtain, recognize, and use good more. Plus, you will have access to electronic
AND BENEFITS forecasts written in an easy-to-understand copies of the latest journal. Moreover, you
style for business executives and managers. will also have access to our Action Templates,
Range forecasts developed at different Plus, it provides new, practical forecasting ready to use. Currently, they include: (1)
ideas to help you make vital decisions about How to calculate forecast error? (2) How to
WLPHLQWHUYDOVSURYLGHDEHWWHUFRQ¿GHQFH
sales, capital outlays, credit, plant expansion, calculate how much money you will save by
around future market demand as well as ¿QDQFLDO SODQQLQJ EXGJHWLQJ LQYHQWRU\ UHGXFLQJVSHFL¿FDPRXQWRIHUURU"  +RZWR
better decisions for capital expenditure control, production scheduling and marketing calculate safety stocks (forthcoming).
than a point forecast. Range forecasting strategies. A one-year subscription includes 4
should be embedded within the S&OP issues. Most of the articles are written for and ‡(YHQWV  7UDLQLQJ 'LVFRXQWV DYDLODEOH 
by practicing forecasters. IBF Conferences and Tutorials can raise
process. The quarterly capital decision your forecasting accuracy to new levels. Get
process should be an iterative process ‡-RXUQDO RI %XVLQHVV )RUHFDVWLQJ 3DVW step-by-step training, hear case studies from
to continually monitor the need and $UWLFOHV NEW! Active Members will now forecasting professionals working in well
performance of capacity, as well as the have FULL access to all Journal of Business known companies, see demos of the latest
GHVLUHGFRXUVHRIDFWLRQ7KHNH\EHQH¿WV Forecasting articles since inception. With software packages and systems, network
active IBF Membership, you will have the and make long lasting connections with your
of range forecasting are as follows: DELOLW\ WR GRZQORDG XQOLPLWHG SGI ¿OHV RI forecasting peers, and more. Our events are
articles based on your set search criteria. run in Europe, Asia, as well as in the U.S.A.
 ,W KHOSV WR RSWLPL]H WKH FDSLWDO This way you will have access to research at Plus, we also offer online events through our
H[SHQGLWXUH GHFLVLRQ E\ UHÀHFWLQJ \RXU¿QJHUWLSV<RXFDQDFFHVVKXQGUHGVRI Webinar series.
articles representing a multitude of industries,
better quality of market dynamics
companies, and topics including demand Join us at an IBF event today! For a full
into forecasts. planning and supply chain management. schedule of our upcoming events and
This access will give you a step ahead in testimonials, visit us online: www.ibf.org.
2. It establishes time-phased strategy for improving your forecasting performance.
capacity expansion. There is no other body of knowledge which ‡,Q+RXVH 7UDLQLQJ 6HPLQDUV 'LVFRXQWV
is as extensive as this one and is geared DYDLODEOH Bring the IBF to your workplace.
3. It provides a framework for evaluating primarily towards forecasting practitioners. Enjoy the convenience of a professionally
demand as well as internal and developed forecasting training program
external capacity options. ‡%HQFKPDUNLQJ 5HVHDUFK 5HSRUWV Our for your staff at a location of your choice
benchmarking reports will provide you anywhere in the world. Gain knowledge and
with understanding of key metrics and how hands-on training that can be put to use right
CONCLUSION your company measures up. The ultimate away. Companies that recently had In-House
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The range forecasting is a good approach understanding of the “best in class” metrics Wyeth, GlaxoSmithKline, Nike, Molson,
most companies are achieving. Research and more. Call us for further details today!
for determining appropriate capital includes: benchmarks of forecasting errors, Discounts are applicable for Corporate
LQYHVWPHQW DQG FDSDFLW\ XWLOL]DWLRQ IRU forecasting software/systems, forecasting Members.
VSHFL¿FFDSDFLW\JURXSV+RZPXFKVXFFHVV salary, and more. These indepth studies
we can have depends on to what extent of topics are based on various surveys of ‡)RUHFDVWLQJ %RRNV 'LVFRXQWV DYDLODEOH 
forecasting professionals from IBF events as Our books are geared toward helping
ZH FDQ GHYHORS RUJDQL]DWLRQDO VXSSRUW well as from other sources. professionals learn, process, interpret, and
for it. It has great potential for generating implement Business Forecasting information.
VLJQL¿FDQW VDYLQJV )XWXUH HQKDQFHPHQWV ‡.QRZOHGJH  $FWLRQ 7HPSODWHV Our In addition, if you miss one of our conferences,
to the model include consideration of growing online knowledge base includes key we offer manuals that detail each speaker’s
capacity and time period correlations and issues and information on forecasting. This presentation from all our conferences.
net present value evaluation of options to Individual Membership Corporate Membership
construct a make vs. buy risk model. „ (8 People Maximum)
$250 Domestic, $300 Foreign $250 Domestic, $300 Foreign
(Ketan.Khowala@onsemi.com)
(Prabhu.Valiveti@onsemi.com)
(Tim.Williams@onsemi.com)

14 THE JOURNAL OF BUSINESS FORECASTING, SUMMER 2008


Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

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