U1 Handout E4BS Lecturer: Nguyen Thao Trang

UNIT 1: MANAGEMENT (HANDOUT)

LEAD – IN

Manager verb forms

manage

management

manager

managerial

manageable ><
unmanageable
manageability

Question 1: To what extent is effective management something you are born with, as
opposed to a set of skills that can be taught?

As opposed to: rather than; instead of. (Ex: The box is made of plastic, as opposed to wood.)

Effective management = mixture of innate qualities (charisma, vision, empathy, caring, energy,
etc.) + learnable skills (knowledge of finance, policies, and negotiation skills, organzational
skills, planning skills, networking skills, skills of dealing with groups, etc.)

Your answer:
………………………………………………………………………………………………………
………………………………………………………………………………………………………
………………………………………………………………………………………………………

Question 2: Which business leaders do you admire for their managerial skills? What are
these skills?

1
U1 Handout E4BS Lecturer: Nguyen Thao Trang

admire /ədˈmaɪr/ (v): to respect and approve of someone or their behavior.

Suggestion: Steve Job (Apple); Bill Gates (Microsoft); Elon Musk (Tesla + SpaceX); Pham Nhat
Vuong (Vingroup); Mai Kieu Lien (Vinamilk); etc.

Your answer:

………………………………………………………………………………………………………
………………………………………………………………………………………………………
………………………………………………………………………………………………………

Question 3: Do managers have a good reputation in your country? Or are they made fun of
in jokes, cartoons and television series? If so, why do you think this is?

make fun of sb/sth: to make a joke about someone or something in a way that is not kind.

Your answer:

………………………………………………………………………………………………………
………………………………………………………………………………………………………
………………………………………………………………………………………………………

*Which of the five famous managers below do you find the most intersting and impressive?
(coursebook/p.10-11)

New vocabulary

Akio Morita co- prefix

orginal adj

Jack Welch market value n

2
U1 Handout E4BS Lecturer: Nguyen Thao Trang

Meg Whitman start-up adj

resign v

Carlos Ghosn convert v

LISTENING: WHAT MAKES A GOOD MANAGER?

Listen to two students (Carlo and Olga) talking about management and tick the correct
column.

Carlo Olga
A good manager should:
1. Follow the company’s goals
2. Help subordinates to accomplish their own goals and objectives
3. Help young collegues to develop
4. Know how to lead people
5. Know how to motivate people
6. Make a maximum profit for the owners (the shareholders)
7. Meet the targets they have been set
8. Successfully execute plans and strategies

TAPESCRIPT

1.2: Carlos de Stefanis

… so, managers should (1) ………. the (2) ……….………., (3) ……….………. for (4) ……….,
and so on, but on the other hand they should (5) ………. also, the (6) ……….………. and (7)
………. of the people they (8) ………., for instance helping (9) ……….………. to (10) ……….,
and (11) ……….……….………. of everybody in their team and trying to (12) ……….……….
of the company and even helping people to (13) ……….……….……….……….

3
 U1 Handout E4BS Lecturer: Nguyen Thao Trang

1.3: Olga Babakina

I believe that good managers actually don’t (1) ……….………., and good managers basically
they are good (2) ……….……….………., because the companies today, those ones who are (3)
………., are not those who have lots of (4) ……….………. and ………. somewhere in the (5)
……….……….………., but those companies who have managers, executors of plans, so
basically in order to be a good manager you have to know how to (6) ……….………., how to
(7) ……….………., and how to (8) ……….………. that you are (8) ……….……….……….

New vocabulary

v to try to achieve something.

v to make something as great in amount, size, or importance as possible.
v to finish something successfully or to achieve something.
n a person who has a job that needs skill, education, or training.

v to do or perform something, especially in a planned way.

→ ………. (n): person who does or performs something, especially in a
planned way / someone who makes sure that things are done according
to a dead person's will (= a document in which someone says who
should have their money or property after they die).
n the way in which a business, government, or other organization carefully
plans its actions over a period of time to improve its position and
achieve what it wants.
v to make someone eager to do something.

READING: WHAT IS MANAGEMENT?

New vocabulary

Word/phrase Part of speech Definition/Meaning

failure

4
 U1 Handout E4BS Lecturer: Nguyen Thao Trang

public sector

institution

not-for-profit

classification

task

consultant

integrating

accomplish

precise

tactic

allocating

resource

classify

relation

individual

5
 U1 Handout E4BS Lecturer: Nguyen Thao Trang

attain

promotion

supervise

subordinate

consider

modify

innovation

neighbouring

public authority

crisis

arise

technique