ARTICLE 1

Article title The Impact of Customer Knowledge Management Capability on Project

Performance-Mediating Role of Strategic Agility
Author Syed Arslan Haider and Umar Nawaz Kayani

Name of Journal Journal of Knowledge Management

Year 2020

Page 15

Write your own The purpose of this article is to examine the relationship between the
comments for 150- customer knowledge management capability (CKMC) on project-based
300 based on your software companies of Pakistan. Customer Knowledge Management
Capability (CKMC) is determined whether and how customer knowledge is
reading of article) beneficial to project performance, as well as whether and how it is
acknowledged as an important source of advancement in knowledge
management (KM) theory and an important subject in practice. It is also, one
of the key issues and challenges that contribute to the success of a project,
according to an article I selected. For some organizations, it is important
because it can help employees improve the performance of new products,
improve product/service quality, reduce expenses, and increase the
competitiveness of their organization by ensuring basic goods and services
to customers and achieving customer fulfilment. Other than that, it
successfully justified the gap in this research study by demonstrating the
strong association between CKMC and project performance, as well as the
indirect effect of CKMC on project performance through strategic agility
rather than its direct effect. In customer relationship, have three significant
classes which are from, about, and for in knowledge customer. The first type
called knowledge “from” customers recommends learning about items,
markets, and providers associated with satisfying customers’ information
needs. Second, knowledge “about” customers, is prepared based on the
investigation of true customers ‘data and information. The third is knowledge
“for” customers, which alludes to the customers’ reactions. Next, the article
had mentioned customer information, which means handling associated with
customer relationships management which goal in the commercial process is
holding customers, gathering information about customers to distinguish and
control customer behaviour. Finally, this study present study empirically
clarifies the relationship between CKMC and project performance in the
project-based organization of Pakistan, through a questionnaire analysis to
measure the extent to which CKMC impacts project performance with a
mediating role of strategic agility.

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ARTICLE 2

Article title The Impact of Knowledge Management on Job Satisfaction

Author Aino Kianto, Mika Vanhala and Pia Heilmann

Name of Journal Journal of Knowledge Management

Year 2016

Page 16

Write your own The purpose of this study was to clarify that knowledge management (KM)
comments for 150- can be used to promote job happiness and to investigate how KM can
300 based on your improve the job satisfaction of individual employees. In this article, there are
5 theoretical models of the relationship between Knowledge Management
reading of article) such as knowledge acquisition, knowledge sharing, knowledge creation,
knowledge coding, and knowledge retention) and job satisfaction is
proposed. Knowledge in the firm is an important process for increasing job
satisfaction in most categories of employees. In fact, it is a knowledge-based
booster of job satisfaction that is highly dependent on job variables. KM also
refers to the process of identifying and utilizing the collective knowledge of
an organization to help the organization compete. Knowledge processes
such as knowledge creation, sharing, acquisition, transfer, and application
are typically seen as part of KM, as are the infrastructure, capabilities, and
management activities that support and enhance knowledge processes. With
all that, an organization will run perfectly if it uses a lot of management
knowledge.

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ARTICLE 3

Article title Are Lesson Study Participants Sharing Their Professional Knowledge

Author Stephanie R. Whitney

Name of Journal Journal of Professional Knowledge

Year 2019

Page 10

Write your own The aim of this study was to see whether educators outside of Japan share
comments for 150- their work because of the study of lessons influencing fields outside their
300 based on your own field. If the sharing of findings is part of a lesson research cycle, it can
be an explanation of how lesson research is implemented and needed.
reading of article) Furthermore, teachers and researchers are considered to occupy different
worlds and challenges to bring theory to practice or vice versa. Therefore,
the role of this teacher is placed as a researcher. In Japan, teaching culture
is research, and not an additional activity is done to teach. Through this
process, teachers review their practice through a research lens such as
planning, teaching, and reflection by other teachers through their practice. In
addition, teachers also need to make lesson research reports a fundamental
aspect in teachers ’efforts to improve their teaching, and research lessons
become a place for teachers to test their theories. Thus, teachers also have
a way of sharing knowledge that is to invite people to research lessons,
deliver research lessons, present at conferences, and write articles. Lastly,
there is a definite distinction between "teacher as researcher" and "teaching
as research" as the latter positions the act of teaching as a form of research.

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ARTICLE 4

Article title The Role of Technology in the Management and Exploitation of Internal
Business Intelligence
Author Ronda Harrison, Angelique Parker, and Gabrielle Brosas

Name of Journal Journal of Internal Business Intelligence

Year 2015

Page 16

Write your own This article aims to provide an introductory overview of internal business
comments for 150- intelligence (BI) and the role that technology plays in its management and
300 based on your exploitation. The ability to exploit existing data and use it to achieve
reading of article) operational objectives is an essential component of organizational success in
today’s information and data-rich society. As the amount of data collected
increases day by day, businesses must be able to understand, analyse and
turn it into more useful and relevant information. Therefore, the existence of
Business Intelligence (BI) in the organization. Business Intelligence (BI) is a
method that uses advanced technological tools to collect and analyse data
and information about an organization. This makes an organization, better
understand its strengths, weaknesses, opportunities, and position in the
market. In fact, not only that, but it can also monitor the organization’s
competitors. As evidence, most businesses today use advanced
technological devices such as E-pay electronics and item Scanner Machines
to organize their professionals and services. This kind of tool can accept
payments from customers and scan the QR code or bar code on an item to
check the price.

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ARTICLE 5

Article title Information Skills Training Through Mobile Devices Practical Applications of
QR codes in Academic Libraries
Author Ramon Alberto Manso Rodriguez & Manuel Osvaldo Machado Rivero

Name of Journal Journal of Information Skills Training

Year 2016

Page 16

Write your own This article analyses to identify applications assigned to mobile technology
comments for 150- from libraries, in particular the use of QR codes, to help meet user requests
300 based on your in relation to skills training information, as you need. Among the goods in the
mobile device category, it is smartphones, tablets, e-readers, and e-
reading of article) notebooks. In each device, has its own set of characteristics, including the
ability to access the Internet from anywhere with a Wi-Fi network, which is
encouraging wider adoption and, as a function, the creation of new library
services such as information literacy (IL). For example, the name of UiTM
Library is PTAR. At PTAR, there are a variety of uses and reference
materials such as Emerald Insight for books and journals, OPAC for e-books,
and EQPS, which are last year’s questions for each subject on courses. All
of this is available at PTAR and can be accessed and used by students. In
addition, if the books used by students lack information, students can enlist
the help of library staff to borrow books from other libraries.