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Complete Assignment of Group Communication
Complete Assignment of Group Communication
Assignment: 1
1) Learning:
User groups provide a unique opportunity for people to learn from their peers. People join
group to enhance their knowledge, skills, and abilities. People join group for generating new
ideas and inspiration. (You are average of five person you spend most time with)
9) Discuss (a) steps and (b) different strategies involved in problem solving through small
group communication with reference to Information and technology sector. (20 marks)
What data is available or needed to help clarify, or fully understand the problem?
Is it a top priority to resolve the problem at this point in time?
Are additional resources required to clarify the problem? If yes, elevate the problem to your
leader to help locate the right resources and form a team.
Consider a Lean Event (Do-it, Burst, RPI, Project).
∙Ensure the problem is contained and does not get passed to the next process step.
Generate a list of actions required to address the root cause and prevent problem from getting
to others.
Assign an owner and timeline to each action.
Status actions to ensure completion.
Different Strategies