Job Description

Job Title: Graduate Trainee

Business Unit: HR Shared Services

About JLL:

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision
is to re-imagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve
their ambitions. In doing so, we will build a better tomorrow for our clients, our people, and our communities. JLL is a
Fortune 500 company with annual revenue of $16.6 billion, operations in over 80 countries and a global workforce of
more than 96,000 as of October 31, 2021. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle
Incorporated.
www.jll.co.in

What this job involves:

• Resolve Tier 1 queries and transactions related to core HR processes

• Maintaining data pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title
change, Probation & other job change transactions in HR Systems
• Managing Employee On boarding formalities
• Maintaining Exit formalities
• Manage Letter creation activities related to Promotion, Transfer, Termination, Employee Type changes etc.
• Managing Learning and Development cases
• Managing employee benefits/leaves and Payroll transactions/cases
• Managing HR System semi-functional challenges and act as a bridge between Tier 1 & Tier 2 technical teams
• Share HR policies, procedures, and other relevant documentation with employees to resolve their
query/question
• Managing & Coordinating queries via Case management tool and emails
• Assist with data correction or escalate to HR Specialist, specifically for issues that cannot be resolved through
self-service
• Adhere to and demonstrate proficiency in agreed KPIs, KRAs, SLAs and customer service standards
• Demonstrate good proficiency in HR processes and standard operating procedures

Sounds like you? To apply you need to be/have:

• Highly Organised and Self-motivated

• Result oriented and Proactive in achieving results
• Attention to detail and ability to adapt & work towards tight deadlines
• Ability to work in a fast-paced environment with constant deadlines
• Excellent Customer service skills and client centric attitude
• Good written and verbal communication skills
• Understanding of HR management practices and procedures
• Knowledge of MS Office Suite skills (Word, Excel, Outlook Mail)
• Bachelor degree in Human Resources or Personnel Management preferred

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an
entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards
Program, competitive pay and benefits package.

Apply today!