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Jurnal Innovative Behavior
Jurnal Innovative Behavior
Studies of innovative behavior (the generation, dissemination, and implementation of new ideas) have
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
generally overlooked the agency perspective on this important type of performance behavior. Guided by
This document is copyrighted by the American Psychological Association or one of its allied publishers.
social– cognitive theory, we propose a moderated mediation relationship to explain why and how
employees become motivated to make things happen through their innovative endeavors. First, we
propose that within-individual increases in organizational trust and perceived respect by colleagues
promote within-individual increases in creative, persuasion, and change self-efficacy over time. Second,
we propose that within-individual increases in self-efficacy beliefs promote within-individual increases
in idea generation, dissemination, and implementation over time. Finally, we propose that psychological
collectivism (a between-individual variable) is a moderator, and that a higher level of psychological
collectivism weakens the positive relationship between within-individual increases in self-efficacy
beliefs and within-individual increases in innovative behavior. Repeated measures collected from 267
employees in Italy at 3 time points over an 8-month period generally support our proposed dynamic
moderated mediation relationship.
Organizations today strive for high degrees of not only produc- Social– cognitive theory is particularly relevant to this topic.
tivity and service excellence but also innovation (Greve & Taylor, Grounded in the agentic perspective (Bandura, 2001), social–
2000; Han, Kim, & Srivastava, 1998). Researchers have thus cognitive theory suggests that individuals hold beliefs about their
increasingly examined both the factors that promote idea genera- ability to make things happen through their own actions (also
tion and those that encourage idea dissemination and implemen- known as self-efficacy). Three tenets pertinent to self-efficacy
tation (Axtell et al., 2000; Ng, Feldman, & Lam, 2010; Yuan & beliefs posited in this theory guide us in developing a theoretical
Woodman, 2010). Innovative behavior has also become a core model to explain why (and by what mechanism) individuals be-
component of employee performance evaluations (Gong, Huang, come increasingly motivated to engage in innovative behavior
& Farh, 2009; Welbourne, Johnson, & Erez, 1998) and is thus an over time. These three tenets have not been tested before in the
important construct that deserves more attention in its own right. innovative behavior literature. Figure 1 depicts the proposed
Despite the importance of innovative behavior, it is not neces- model.
sarily easy to promote it in the workplace. Employees may believe First, social– cognitive theory suggests that self-efficacy beliefs
that their ideas do not matter, will not be well received by others, determine behavioral intensity, particularly when the domains of
and/or cannot be successfully implemented in practice (Baer, those beliefs and the type of behavior in question are in accordance
2012). To engage in innovative behavior, employees must possess (Bandura, 2012). Although research has shown creative self-
a strong sense of agency (a desire to intentionally make things efficacy to be related to idea generation (Gong et al., 2009; Tierney
happen through their own actions; Bandura, 2001). Although re- & Farmer, 2002), innovative behavior may require more than
search on employee creativity has shown that stronger beliefs in creative self-efficacy alone, as it involves idea dissemination and
one’s ability to generate ideas are associated with greater creativity implementation in addition to idea generation. For instance, Stern-
(Gong et al., 2009; Tierney & Farmer, 2002), whether and how a berg (2001) posits that creativity adds more value when the indi-
sense of agency affects different types of innovative behavior viduals who generate new ideas can also persuade others of the
remains largely unaddressed. utility of those ideas and convince others to implement them. We
thus propose that whereas growth in creative self-efficacy is a
precursor to increased idea generation, growth in persuasion and
This article was published Online First June 8, 2015.
change self-efficacy are precursors to increased idea dissemination
Thomas W. H. Ng, Faculty of Business and Economics, The University
and implementation, respectively.
of Hong Kong; Lorenzo Lucianetti, Department of Management and Busi-
ness Administration, University of Chieti and Pescara. Second, social– cognitive theory posits that individuals who
Correspondence concerning this article should be addressed to Thomas experience increases in anxiety and fear are unlikely to experience
W. H. Ng, Faculty of Business and Economics, The University of Hong growth in self-efficacy because negative emotions signal to them
Kong, Pok Fu Lam, Hong Kong. E-mail: tng@business.hku.hk that they are vulnerable to poor performance (Bandura, 1977,
14
SOCIAL-COGNITIVE THEORY AND INNOVATIVE BEHAVIOR 15
Moderator (H4):
Psychological
collectivism
Increases in
H2a creative self- Increases in idea
efficacy H1a generation
Increases in H3a
organizational
trust
H2b Increases in
persuasion self- Increases in idea
efficacy H1b dissemination
H3b
Increases in
perceived respect
H2c Increases in
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
Figure 1. The proposed moderated mediation effects on three different types of innovative behavior.
1997). Accordingly, Bandura suggests that one way to build self- Whether most of the theories underlying the disciplines within the
efficacy is to help people overcome their anxiety and fear. This organizational sciences have ever been truly tested, given that to do so
tenet leads us to expect that increases in factors that lower em- would mean examining actual change in the focal variables, which in
ployees’ anxiety and fear associated with attempts at innovation turn means using a longitudinal research design. (p. 96).
should cultivate growth in self-efficacy beliefs about their inno-
They urge researchers to collect repeated measures over time
vative capacity. Two such factors are trust and respect; for in-
from the same individuals and analyze the trajectory of changes in
stance, Edmondson (1999) suggests that both trust and respect
those observations, as “developing theories of dynamic relation-
create a psychologically safe environment that enables employees
ships represents one of the next evolutions of management schol-
to speak up. We argue that when employees have increasing trust
arship” (p. 98). Pitariu and Ployhart (2010) also call for more
in their organizations, they feel increasingly confident about pro-
studies to investigate the mediation effects from a change perspec-
moting innovation because they believe that their organizations
tive. These authors call such a design dynamic mediated relation-
will value, rather than reject, such attempts. Similarly, when em-
ships and argue that it is a much more rigorous approach to testing
ployees feel increasingly respected by their colleagues, they an-
mediations and theories. Although our research design largely
ticipate less rejection or criticism and are thus less likely to
follows these scholars’ suggestions, we necessarily draw on some
experience anxiety and fear that might stifle their confidence in
evidence gathered from between-individual research studies in our
engaging in innovative endeavors. To examine these conjectures,
arguments. For the sake of simplicity, our theoretical focus in the
we investigate increases in organizational trust and perceived
rest of this article remains consistently on increases in the study
respect as antecedents of increases in self-efficacy beliefs.
variables over time. However, that perspective can be easily re-
Third, social– cognitive theory considers how a collectivistic
versed to reflect decreases over time.
orientation may affect the relationship between self-efficacy and
agentic behavior. Bandura (2001) emphasizes that personal agency
Criterion Variable of Innovative Behavior
operates within the broader network of sociostructural influences.
He notes that, contrary to the popular belief that enhanced self- Welbourne et al. (1998) suggest that the innovator role is at the
efficacy (and increased engagement in agentic behavior) is indic- core of organizational adaptability and should thus be included as
ative of an individualistic orientation, a collectivistic orientation is a criterion in employee performance evaluations. They see it as
not necessarily agonistic to the need to feel agentic. For instance, distinct from the other four core work roles an employee typically
individuals with enhanced self-efficacy beliefs may increase their assumes, including the roles of the worker, organizational citizen,
performance to serve broader collective goals if they believe that team player, and career achiever. Janssen (2000) further asserts
those collective goals are personally important. Bandura’s obser- that innovative behavior has longer term effects that improve the
vation suggests that one’s collectivistic orientation is likely to functioning of an organization and generate social-psychological
affect the efficacy– behavior relationship. To examine this issue, benefits for individual employees in the long run. Janssen high-
we investigate psychological collectivism as a between-individual lights three important types of innovative behavior: (a) generating
moderator in the relationship between the within-individual in- new ideas, (b) disseminating one’s own ideas and those of others
creases in self-efficacy beliefs and the within-individual increases throughout the organization, and (c) working to implement one’s
in innovative behavior. own ideas and those of others.
Finally, we largely examine the aforementioned moderated me- Although generating, spreading, and implementing ideas to-
diation relationship from a within-individual change perspective gether constitutes a meaningful aggregate construct (Axtell et al.,
(except when we examine the between-individual variable of psy- 2000; De Jong & den Hartog, 2010; Zhou & George, 2001), the
chological collectivism as a moderator). Ployhart and Vandenberg three types of innovative behavior are distinct from one another. It
(2010) question is even possible for an employee to engage in only one or two
16 NG AND LUCIANETTI
types of behavior. For instance, although a senior engineer is (Vroom, 1964). Individuals with increased self-efficacy beliefs
expected to come up with new ideas regularly, he may be less related to different domains of their innovative capacity are in-
expected to be involved in implementing those ideas, which is creasingly likely to engage in innovative behavior that comple-
often a matter for junior counterparts. As such, determining which ments those beliefs. For example, social– cognitive theory would
types of innovative behavior are more salient in a particular work suggest that individuals who experience growth in creative self-
context is important (Parker, Williams, & Turner, 2006). In other efficacy, which is the self-view that one has the ability to produce
scenarios (such as that considered here), the sample under study novel ideas (Tierney & Farmer, 2002), are increasingly likely to
may be diverse in nature and include employees who fulfill a range engage in idea-generation behavior and persist in the face of
of work roles, thus making it more difficult to pinpoint the most setbacks (Gist & Mitchell, 1992; Sadri & Robertson, 1993). In-
important types of innovative behavior. In such cases, it is reason- deed, between-individual research has discovered a relationship
able to examine the three types of innovative behavior separately. between creative self-efficacy and idea generation (e.g., Gong et
We also adopt this strategy. al., 2009; Liao, Liu, & Loi, 2010).
Persuasion self-efficacy is the extent to which employees are
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
ideas, compared with ideas that are more mundane, are naturally or punish them for doing so, noting that such confidence stems
disadvantaged in harvesting the resources (funds, materials, etc.) from feelings of trust and respect in the workplace.
necessary for their implementation” (p. 1105). Thus, when imple- Organizational trust. Organizational trust refers to employ-
menting new ideas, innovators must be able to handle transitions/ ees’ positive expectations of an organization’s behavior (Lewicki,
changes skillfully. They must set the direction of change for those McAllister, & Bies, 1998). Such positive expectations reflect the
who are resistant, gain and reinforce others’ commitment, and belief that the organization is benevolent and competent (Pirson &
overcome any obstacles to the change (Paglis & Green, 2002). As Malhotra, 2011). Employees with increasing levels of trust in an
Bandura (1995) observes, “social reformers strongly believe that organization are increasingly willing to rely on the organization
they can mobilize the collective effort needed to bring social despite the risk that it may not follow through on its obligations
change” (p. 13). Thus, feeling increasingly confident in one’s and promises (Colquitt, Scott, & LePine, 2007; Mayer & Davis,
ability to handle change appears to be the core driver of increased 1999; Mayer, Davis, & Schoorman, 1995). Thus, the willingness to
idea implementation. make oneself vulnerable to organizational actions is a core element
In brief, because the implementation of innovations requires of organizational trust (Dirks & Ferrin, 2001; McAllister, 1995).
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
individuals to cope with changes in the workplace (Baer, 2012), Organizational trust is likely to aid the development of self-
This document is copyrighted by the American Psychological Association or one of its allied publishers.
we expect increases in change self-efficacy to be positively asso- efficacy beliefs. Individuals assess their work environments to
ciated with increases in idea-implementation behavior. In indirect gauge whether it is safe to engage in innovative endeavors, as they
support of this prediction, researchers have observed (in between- risk being seen as troublemakers disturbing the status quo (Detert
individual research designs) that change self-efficacy is positively & Burris, 2007; LePine & Van Dyne, 1998; Milliken, Morrison, &
related to one’s ability to successfully cope with changes at work, Hewlin, 2003). When individuals feel increasingly anxious and
including readiness for (Cunningham et al., 2002), acceptance of fearful because they are unsure whether their organization wel-
(Wanberg & Banas, 2000), and commitment to (Herold et al., comes or values attempts at innovation, they are unlikely to expe-
2007) organizational change, and the perception that such change rience growth in self-efficacy beliefs about their innovative capac-
is controllable (Vardaman et al., 2012). The foregoing discussion ity. Thus, to remove those aversive emotions that stifle the growth
of the three types of domain-specific self-efficacy leads us to make of self-efficacy beliefs, an overall sense of trust in an organization
the following hypotheses: is required. Indeed, researchers argue that increases in organiza-
tional trust are associated with increases in employees’ willingness
Hypothesis 1a: Within-individual increases in creative self- to carry risk within the organization (Mayer et al., 1995). For
efficacy are positively related to within-individual increases in instance, between-individual research has shown that trust is re-
idea generation. lated to the removal of psychological barriers that may limit
performance, such as the delegation of crucial tasks to others, full
Hypothesis 1b: Within-individual increases in persuasion self-
disclosure of information, and rejection of safeguards (Colquitt et
efficacy are positively related to within-individual increases in
al., 2007). When organizational trust grows, employees feel in-
idea dissemination.
creasingly safe to participate in attempts at innovation, thereby
Hypothesis 1c: Within-individual increases in change self- promoting the growth of domain-specific self-efficacy beliefs.
efficacy are positively related to within-individual increases in
Hypothesis 2: Within-individual increases in organizational
idea implementation.
trust are positively related to within-individual increases in
creative (H2a), persuasion (H2b), and change (H2c)
Development of Self-Efficacy Through self-efficacy.
Trust and Respect Perceived respect. Another way to reduce the anxiety and
Bandura (1977, 1997) identifies four major sources of self- fear associated with attempts at innovation is to promote perceived
efficacy: mastery experience, vicarious learning, social persuasion, respect, which is an employee’s assessment of the degree to which
and overcoming emotional barriers. Overcoming emotional barri- he is accepted, appreciated, and valued as a member of his orga-
ers entails the reduction of negative emotions that stifle the growth nization (Boezeman & Ellemers, 2007). Large-scale surveys have
of self-efficacy beliefs. Specifically, emotional arousal conveys shown that employees place a high priority on interpersonal re-
information that is instrumental for the construction or destruction spect in the workplace (van Quaquebeke, Zenker, & Eckloff,
of domain-specific self-efficacy. As Bandura (1977) has pointed 2009). Those who feel increasingly respected are likely to perceive
out, “Because high arousal usually debilitates performance, indi- themselves as having an elevated social status (Bartel, Wrzesni-
viduals are more likely to expect success when they are not beset ewski, & Wiesenfeld, 2012). Unsurprisingly, researchers have
by aversive arousal than if they are tense and viscerally agitated” observed in between-individual studies that a positive reputation
(Bandura, 1977, p. 198). That is, a positive mood enhances the among one’s peers is associated with a positive self-concept and
growth of self-efficacy beliefs, whereas a negative mood reduces better task performance (Gest, Rulison, Davidson, & Welsh,
such beliefs (Kavanagh & Bower, 1985). Accordingly, to stimulate 2008).
the growth of self-efficacy beliefs about one’s innovative capacity, Being increasingly respected promotes the growth of self-
it is important that the work environment facilitates the removal of efficacy beliefs over time because it signals that one should expect
anxiety and fear associated with promoting innovation. Similarly, success in one’s attempts at innovation, which helps to overcome
Edmondson (1999) asserts that employees are willing to speak up the emotional barriers to self-efficacy construction. For instance,
when they become confident that others will not embarrass, reject, high-quality relationships facilitate the growth of a “can-do” atti-
18 NG AND LUCIANETTI
tude (Liao et al., 2010; Zhang & Zhou, 2014). In addition, a on increases in the three types of innovative behavior for individ-
communicator’s likability and credibility have been found to be uals with stronger psychological collectivistic tendencies. First,
important determinants of his or her success in persuasion (Beut- collectivistic employees are more likely to refer to the preferences
ler, Johnson, Neville, Elkins, & Jobe, 1975; Chaiken & Eagly, of others when allocating time and energy at work (Earley, 1989;
1983). Consequently, increases in perceived respect signal to em- Earley & Gibson, 1998; Mortazavi, Pedhiwala, Shafiro, & Ham-
ployees that they can make increased attempts at innovation with- mer, 2009) because they believe social norms and the expectations
out having to worry that these attempts might upset their supervi- of others to be more important than individual preferences (Dier-
sors and coworkers (Fuller et al., 2006). Colleagues may even dorff et al., 2011; Wheeler, Reis, & Bond, 1989). Thus, changes in
expect respected employees to display more innovative behavior. collectivistic employees’ engagement in innovative behavior are
This expectation, in turn, creates a psychologically safe environ- more likely to be determined by the strength of the perceived
ment for innovation. Using a within-individual research design, social norms surrounding such behavior (e.g., the expectations of
Tierney and Farmer (2011) find that increases in others’ expecta- supervisors and peers) than by changes in their own domain-
tions of creativity are positively related to increases in creative specific self-efficacy.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
self-efficacy. In summary, when perceived respect grows, employ- Second, collectivistic employees have a stronger desire to feel
This document is copyrighted by the American Psychological Association or one of its allied publishers.
ees experience reduced anxiety about engaging in innovative be- attached to a large collective (Brewer & Chen, 2007; Earley,
havior, thereby promoting the growth of their domain-specific 1993). Consequently, they are more likely than their individualistic
self-efficacy beliefs. counterparts to be concerned that innovative behavior may upset
the status quo and strain current social relationships. Oyserman,
Hypothesis 3: Within-individual increases in perceived respect
Coon, and Kemmelmeier (2002) note that an important conse-
are positively related to within-individual increases in creative
quence of collectivism is the restraint of the open and direct
(H3a), persuasion (H3b), and change (H3c) self-efficacy.
expression of personal feelings, as such feelings are perceived to
be potentially threatening to in-group harmony. Goncalo and Staw
Moderating Effects of Psychological Collectivism
(2006) also argue that collectivists are more likely to feel the
Bandura (2012) emphasizes that social– cognitive theory does pressure to conform, which stifles creativity. Extending this logic
not allege an invariant effect of self-efficacy. He acknowledges to our moderating-effects argument, collectivists’ enhanced self-
that one does not necessarily always have direct control over efficacy beliefs may have only a limited influence on their in-
external conditions and may need to look more broadly at the creases in innovative behavior because they may perceive the
social environment to identify the most effective behavior in a proposal of new work practices as forcing others to accept a new
situation. Thus, it is inappropriate to contrast self-efficacy with way to allocate resources. In other words, even if collectivists feel
communal attachments and civic responsibility because increasingly confident in their ability to engage in such behavior,
their empathetic concern for others (Sullivan, Landau, Kay, &
A sense of efficacy does not necessarily exalt the self or spawn an
Rothschild, 2012) may be a disincentive to doing so.
individualistic lifestyle, identity, or morality that slights collective
welfare. . . . If belief in the power to produce results is put in the
On the other hand, it can also be argued that increases in
service of relational goals and beneficial social purposes, it fosters a domain-specific self-efficacy beliefs are likely to have a stronger
communal life rather than eroding it. (Bandura, 2001, p. 15) relationship with increases in the three types of innovative behav-
ior for individuals with stronger psychological collectivistic ten-
In other words, Bandura suggests that the influences of self- dencies. Collectivists who experience increases in self-efficacy
efficacy on one’s behavior depend on one’s collective orientation. beliefs may be especially capable of innovating on behalf of their
Although collectivism has been extensively studied at the cul- organizations and motivated to do so because they are increasingly
tural level, researchers have only just begun to examine psycho- confident in their innovative ability and the collective goal of
logical collectivism. A person with a high level of psychological organizational success is important to them (Eisenberg, 1999).
collectivism is strongly attracted to social groups, supports the Although both arguments are feasible, we propose a discordant
collective’s goals, and accepts social norms (Dierdorff, Bell, & rather than concordant interaction effect, as such an effect is more
Belohlav, 2011; Hui, Cheng, & Gan, 2003; Jackson, Colquitt, consistent with the empirical evidence. For instance, Goncalo and
Wesson, & Zapata-Phelan, 2006; Love & Dustin, 2014). In con- Staw (2006) originally posit that because collectivists are more
trast to their individualistic-oriented counterparts, who tend to hold responsive to social norms and expectations, they will be more
an independent self-concept, collectivistic-oriented individuals creative when given explicit instructions to be creative. However,
tend to hold an interdependent self-concept (Brewer & Chen, they find that individualists given the same instructions are more
2007). For instance, between-individual research evidence has creative than their collectivist counterparts. Via a between-
shown that individuals who exhibit greater psychological collec- individual research design, Wennberg, Pathak, and Autio (2013)
tivistic tendencies report a greater person– organization value fit find that entrepreneurs’ self-efficacy exerts stronger effects on
(Astakhova, Doty, & Hang, 2014) and that person– organization their entrepreneurial behavior when they endorse individualistic
value and person– group fit have a stronger influence on collec- values more strongly. Thus, we make the following prediction:
tivists than on individualists (Oh et al., 2014; Ramesh & Gelfand,
2010). It is important to note that the between-individual variabil- Hypothesis 4: The between-individual variable of psycholog-
ity in psychological collectivism has typically been attributed to ical collectivism moderates the relationships between within-
stable individual differences (Jackson et al., 2006). individual increases in creative (H4a), persuasion (H4b), and
On the one hand, it can be argued that increases in domain- change (H4c) self-efficacy and within-individual increases in
specific self-efficacy beliefs are likely to have a weaker influence innovative behavior in such a way that the relationships are
SOCIAL-COGNITIVE THEORY AND INNOVATIVE BEHAVIOR 19
weaker for employees with a high (vs. low) level of psycho- tified themselves as nonmanagers and 3% identified themselves as
logical collectivism. managers.
Method Measures
The respondents were instructed to evaluate the survey items on
Research Design 5-point Likert-type scales ranging from 1 (strongly disagree) to 5
We collected repeated measures from employees in 60 organi- (strongly agree). The items were translated into Italian (Brislin,
zations in Italy at three time points over an 8-month period. This 1980). Table 1 shows the means, standard deviations, reliability
longitudinal design matched our hypotheses, focusing on changes estimates, and correlations between the variables. All of the mea-
over time. We adopted an 8-month study period based on Tierney sures are provided in the Appendix.
and Farmer’s (2011) argument that 6 months (or more) should be We measured the first independent variable, organizational
sufficient for observing meaningful changes in creative self- trust, at the three time points using Robinson and Rousseau’s
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
efficacy. We expect the same to hold true for persuasion and (1994) seven-item scale. We measured the second independent
This document is copyrighted by the American Psychological Association or one of its allied publishers.
change self-efficacy. At Time 1, we contacted the managers of 60 variable, perceived respect, at the three time points with seven
organizations in the authors’ personal networks and invited them items adapted from Smith and Tyler’s (1997) scale. These items
to distribute surveys to their employees. The managers were eager indicated the respondents’ overall perceptions of respect from their
to learn how to promote innovation in their organizations. The 60 colleagues, including their supervisors and coworkers.
participating organizations operated in several industries, includ- We measured the first mediator, creative self-efficacy, at the
ing manufacturing, banking and finance, information technology, three time points using three items developed by Tierney and
and the nonprofit sector. Four months later (Time 2), we sent Farmer (2002). We measured the second mediator, persuasion
surveys to the respondents who completed the first survey. Eight self-efficacy, at the three time points according to a five-item scale
months after the first data collection (Time 3), we sent the third adapted from studies by van Vienen (1999) and Lam, Chen, and
survey to the respondents who completed the second survey. In Schaubroeck (2002). Finally, we measured the third mediator,
addition to the study variables, we also collected data (across the change self-efficacy, at the three time points using five items
three waves of surveys) on other variables that are not of interest adapted from studies by Wanberg and Banas (2000) and Judge,
to this study. That is, this study is part of a larger data collection Thoresen, Pucik, and Welbourne (1999).
process. We measured the moderator variable, psychological collectiv-
ism, only at Time 1 with eight items adapted from a study by
Earley (1994). We measured the variable only once because we
Sample
treated it as a between-individual variable rather than a psycho-
At Time 1, 350 employees were invited to participate, 303 of logical state that varied over time (Jackson et al., 2006). As all of
whom agreed and completed surveys (response rate ⫽ 87%). We the organizations (and respondents) were located in the same
then sent the Time 2 survey to all 303 employees. However, those country (Italy), we expected that the observed individual differ-
who had changed organizations in the interim were eventually ences in psychological collectivism would not be confounded by
excluded from further participation, as they would have used cultural-level differences in collectivism. Finally, we measured the
different employers as referents in their survey responses. After three types of innovative behavior, the dependent variables in this
these exclusions, we received 281 usable surveys at Time 2 for a study, at all three of the time points using the nine-item scale
response rate of 93%. Finally, we sent the Time 3 survey to the 281 created by Janssen (2001). These items focused on innovative
respondents who had participated in both previous surveys with behavior rather than beliefs about one’s innovative capacity. To
the aforementioned exclusion criterion again applied. We received confirm this focus, we recruited 50 Italian undergraduate students
267 usable surveys, representing a 95% response rate at Time 3. to distinguish the self-efficacy belief items from the corresponding
The high response rate for all three of the survey waves was innovative behavior items. We observed a 90% accuracy rate in
attributable to the salience of the topic to the organizations and making the distinction, which increased our confidence that the
thus to the managers’ strong encouragement to participate (Roth & two sets of constructs (self-efficacy beliefs vs. innovative behav-
BeVier, 1998). ior) were perceived to be different, as intended.
We then matched the three waves of data and screened them for We controlled for age, job tenure, organizational tenure (each
unusual response patterns (e.g., giving the same responses to all of measured in years), and job level (1 ⫽ nonmanagerial employee,
the items), and found no such patterns. We also compared the 2 ⫽ first-line supervisor or middle manager, 3 ⫽ senior manager),
individuals who participated in all three of the surveys with the because the respondents with a greater amount of work experience
individuals who withdrew at some point during the 8-month study and more job responsibilities might have had more opportunities to
period. We found no significant differences in demographic vari- generate ideas at work and promote those ideas to others. We also
ables between the respondents and nonrespondents. controlled for sex (0 ⫽ male, 1 ⫽ female) and education level (1 ⫽
The respondents were 39.2 years old on average (range ⫽ 20 to some high school; 6 ⫽ postgraduate degree), because the male and
66, SD ⫽ 10.4). In addition, 38% were women, 55% were married, more educated employees might have been more willing to engage
and 73% were high school graduates, with the remaining 23% in innovative behavior owing to their higher achievement orienta-
holding college degrees or more advanced qualifications. The tion. In addition, we controlled for marital status (0 ⫽ single,
average organizational tenure was 10.8 years and the average job divorced, or widowed, 1 ⫽ married or partnered), because the
tenure was 9.2 years. Furthermore, 97% of the respondents iden- individuals without family might have had more psychological
This document is copyrighted by the American Psychological Association or one of its allied publishers.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
20
Table 1
Means, Standard Deviations, and Correlations Among the Study Variables (N ⫽ 267)
Variable Mean SD 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
16. IG (Time 1) 2.71 0.97 .20 .11 .10 .30 .24 .23 .37 .25 .21 .34 .21 .23 .32 .27 .21 (.79)
17. IG (Time 2) 2.71 0.98 .07 .05 .08 .10 .26 .28 .33 .40 .35 .15 .25 .27 .18 .29 .25 .52 (.85)
18. IG (Time 3) 2.73 0.94 .06 .01 .11 .20 .21 .29 .31 .38 .35 .10 .15 .20 .12 .24 .27 .53 .74 (.85)
19. ID (Time 1) 2.58 1.07 .23 .13 .11 .28 .22 .17 .31 .14 .13 .36 .20 .16 .33 .30 .20 .75 .35 .40 (.86)
20. ID (Time 2) 2.47 0.99 .21 .19 .16 .21 .29 .32 .29 .32 .30 .21 .29 .21 .22 .36 .30 .51 .74 .62 .48 (.86)
21. ID (Time 3) 2.55 0.98 .11 .05 .11 .18 .24 .29 .20 .25 .32 .06 .10 .18 .16 .27 .33 .47 .56 .76 .48 .71 (.87)
22. II (Time 1) 2.62 1.03 .23 .18 .14 .30 .24 .21 .33 .17 .20 .35 .19 .20 .35 .30 .19 .72 .37 .41 .83 .48 .49 (.83)
23. II (Time 2) 2.52 1.02 .13 .16 .14 .20 .32 .33 .27 .38 .33 .23 .26 .23 .19 .32 .26 .47 .76 .56 .36 .81 .58 .42 (.86)
24. II (Time 3) 2.54 1.01 .09 .05 .11 .17 .25 .30 .25 .33 .37 .11 .12 .22 .12 .24 .30 .44 .60 .76 .42 .67 .84 .48 .70 (.87)
25. PCOL (Time 1) 3.33 0.87 ⫺.01 .10 .05 .12 .10 .07 ⫺.03 ⫺.08 ⫺.03 .02 ⫺.02 ⫺.07 ⫺.06 ⫺.00 ⫺.04 .11 .02 .05 .12 .06 .03 .11 .05 ⫺.03 (.89)
Note. Correlations ⱖ|.12| are significant at ␣ ⫽ .05. Correlations ⱖ|.16| are significant at ␣ ⫽ .01. OT ⫽ organizational trust; PR ⫽ perceived respect; CRSE ⫽ creative self-efficacy; PSE ⫽ persuasion
self-efficacy; CHSE ⫽ change self-efficacy; IG ⫽ idea generation; ID ⫽ idea dissemination; II ⫽ idea implementation; PCOL ⫽ psychological collectivism.
SOCIAL-COGNITIVE THEORY AND INNOVATIVE BEHAVIOR 21
resources to engage in innovative behavior. Finally, because 87 of convergent with their supervisors’ ratings. The correlation between
the 267 respondents were from the same organization (the remain- the two sources was .75 (p ⬍ .01) for idea generation, .77 (p ⬍ .01)
ing 180 were from 59 different organizations), we created a for idea dissemination, and .80 (p ⬍ .01) for idea implementation.
dummy variable in which “1” designated those 87 respondents, Fifth, we examined whether the self-reported measures of inno-
and “0” designated the remaining 180 respondents. Including this vative behavior were influenced by the common method biases
variable removed any effects that the idiosyncratic characteristics identified by Podsakoff, MacKenzie, Lee, and Podsakoff (2003),
of that single organization might have had on the data set. including impression management, trait affect, and acquiescence
bias (the tendency to agree with survey items regardless of the item
Validity of the Self-Reported Measures of content). To that end, we collected self-reported measures from
Innovative Behavior 200 Italian working adults through a marketing research organi-
zation. We used Blasberg, Rogers, and Paulhus’s (2014) 20-item
Although such a methodology has been adopted before (Axtell scale to measure agentic impression management (exaggerating
et al., 2000; Ng et al., 2010; Parker et al., 2006), it is important to
one’s social or intellectual status) and communal impression man-
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
Assessing the Psychometric Properties of Measures approach for detecting common method variance. The results
showed that specifying a common method factor underlying all of
To examine the psychometric properties of the scales we used, the measurement items at Time 1 did not dramatically change the
we specified all of the latent variables via confirmatory factor significant factor loading patterns from those observed in the CFA
analysis (CFA) and assessed the model fit (Anderson & Gerbing, model excluding that factor. All of the factor loadings were sta-
1988). Each variable was specified as a latent construct repre- tistically significant and in the expected direction even after we
sented by its corresponding scale items. We evaluated the model controlled for the influence of the latent common method factor.
using the various fit indices recommended by Hu and Bentler We repeated these procedures for the data at Times 2 and 3, and
(1998): the Tucker-Lewis index (TLI), Bollen’s Fit Index (BL89), found that all of the factor loadings remained significant after the
the comparative fit index (CFI), the root mean squared error of inclusion of the common method factor. Common method variance
approximation (RMSEA), and the standardized root mean squared did not seem to pose a serious threat to any survey wave. It is
residual (SRMR). According to Hu and Bentler (1999), a model fit important to note that the intercorrelations between the three types
is good if the TLI, BL89, and CFI are .95 or higher, the RMSEA of innovative behavior at each of the three time points were quite
is .06 or lower, and the SRMR is .08 or lower.
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high (between .72 and .84), despite these three constructs being
The overall measurement model (containing all of the scales
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Chan and Schmitt (2000); Duncan et al. (2006); and Lance, Van- error residual), 34% versus 6% for perceived respect, 33% versus
denberg, and Self (2000). 8% for creative self-efficacy, 22% versus 12% for persuasion
Multiple regression models. In the second step of analysis, self-efficacy, 24% versus 16% for change self-efficacy, 40% ver-
we exported the estimates of the latent slope factors for use in the sus 1% for idea generation, 39% versus 4% for idea dissemination,
multiple regression models, which in turn allowed us to test our and 37% versus 6% for idea implementation. The much larger
study hypotheses and assess the conditional indirect effects fol- between-individual variance relative to the within-individual vari-
lowing the approach outlined by Preacher, Rucker, and Hayes ance is consistent with observations in other longitudinal studies
(2007). To test Hypotheses 1a through 1c, we regressed the in- (Cranford et al., 2006; Sherry, Mackinnon, Macneil, & Fitzpatrick,
creases in each type of innovative behavior on the corresponding 2013). In addition, although the variance attributable to within-
increases in self-efficacy belief and the sociodemographic vari- individual change is not large in general, the variability in the
ables. To test Hypotheses 2a through 2c and 3a through 3c, we increase rate is statistically significant (p ⬍ .01) for all variables,
regressed the increases in self-efficacy beliefs on the increases in suggesting that researchers need to understand the factors (be they
both organizational trust and perceived respect along with the between- or within-individual factors) that explain this variability.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
sociodemographic variables. To test Hypothesis 4a, we regressed The hypothesis testing results presented in this study help to
This document is copyrighted by the American Psychological Association or one of its allied publishers.
the increases in idea generation (the dependent variable) on the explain how the within-individual increases in the study variables
increases in creative self-efficacy (the corresponding mediator), affect one another.
psychological collectivism (the moderator), and the interaction
between increases in creative self-efficacy and psychological col-
lectivism, along with the increases in organizational trust and Examining the Main Effect Hypotheses
perceived respect (the independent variables) and the sociodemo-
Tables 2 and 3 present the regression results for the main effects
graphic variables as control variables. We then repeated these
in our proposed moderated mediation relationships. Hypothesis 1
procedures using idea dissemination and persuasion self-efficacy
predicts that within-individual increases in creative self-efficacy
(to test Hypothesis 4b) and idea implementation and change self-
are positively related to within-individual increases in idea gener-
efficacy (to test Hypothesis 4c).
ation (H1a), within-individual increases in persuasion self-efficacy
to within-individual increases in idea dissemination (H1b), and
Results within-individual increases in change self-efficacy to within-
A variance decomposition analysis (Shavelson, Webb, & Row- individual increases in idea implementation (H1c). Table 2 shows
ley, 1989) reveals that the proportion of variance attributable to that all three subhypotheses are supported. The increases in cre-
between-individual differences versus within-individual changes ative self-efficacy are significantly and positively related to the
(across all items and all three waves) is as follows: 54% versus 1% increases in idea generation behavior ( ⫽ .13, p ⬍ .05), and the
for organizational trust (the remaining proportion is attributed to increases in persuasion and change self-efficacy are significantly
the interaction of between- and within-individual variance and and positively associated with the increases in idea dissemination
Table 2
Main Effects of the Increases in Different Types of Self-Efficacy on the Increases in Different
Types of Innovative Behavior
Dependent variable
Increases in Increases in idea Increases in idea
idea generation dissemination implementation
Sociodemographic variables
Age ⫺.08 (.00) ⫺.07 (.00) .06 (.00)
Female ⫺.09 (.05) ⫺.02 (.06) ⫺.04 (.05)
Married ⫺.06 (.05) ⫺.03 (.06) ⫺.10 (.06)
Education level .09 (.02) .02 (.02) ⫺.07 (.02)
Job tenure .12 (.01) .19 (.01) .18 (.01)
Organizational tenure ⫺.05 (.01) ⫺.21 (.01) ⫺.25ⴱ (.01)
Job level .03 (.09) .05 (.11) .07 (.10)
Organizational membership ⫺.10 (.06) ⫺.13 (.07) ⫺.21ⴱⴱ (.06)
R2 .04 .04 .07ⴱ
Main effects
Increases in creative self-efficacy .13ⴱ (.08) (H1a) — —
Increases in persuasion self-efficacy — .32ⴱⴱ (.12) (H1b) —
Increases in change self-efficacy — — .22ⴱⴱ (.09) (H1c)
⌬R2 .02ⴱ .10ⴱⴱ .05ⴱⴱ
Note. The regression coefficients represent standardized parameters. The values in parentheses following the
regression coefficients represent standard errors of the estimates. A dash (–) indicates that the variable was not
included in the regression model. CHSE ⫽ change self-efficacy; CRSE ⫽ creative self-efficacy; H1a ⫽
Hypothesis 1a; H1b ⫽ Hypothesis 1b; H1c ⫽ Hypothesis 1c; PSE ⫽ persuasion self-efficacy.
ⴱ
p ⬍ .05. ⴱⴱ p ⬍ .01.
24 NG AND LUCIANETTI
Table 3
Main Effects of the Increases in Both Organizational Trust and Perceived Respect on the
Increases in Different Types of Self-Efficacy
Dependent variable
Increases in CRSE Increases in PSE Increases in CHSE
Sociodemographic variables
Age .06 (.00) ⫺.02 (.00) ⫺.08 (.00)
Female .07 (.03) .08 (.03) .09 (.03)
Married .08 (.04) .02 (.03) .01 (.04)
Education level ⫺.03 (.01) .05 (.01) .01 (.02)
Job tenure ⫺.06 (.00) ⫺.21ⴱ (.00) ⫺.03 (.00)
Organizational tenure ⫺.10 (.00) .19 (.00) .00 (.00)
Job level .11 (.06) ⫺.00 (.05) .02 (.07)
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and implementation ( ⫽ .32, p ⬍ .01, and  ⫽ .22, p ⬍ .01), Figure 2 shows that the positive relationship between the in-
respectively. creases in persuasion self-efficacy and increases in idea dissemi-
Hypotheses 2 and 3 predict that the within-individual increases nation is weaker for the employees who exhibit highly collectiv-
in organizational trust and perceived respect are positively related istic tendencies (1 SD above the mean). Post hoc analyses reveal
to the within-individual increases in creative (H2a, H3a), persua- the strength of the positive relationship between the increases in
sion (H2b, H3b), and change (H2c, H3c) self-efficacy. As shown persuasion self-efficacy and increases in idea dissemination to be
in Table 3, the increases in organizational trust are positively significantly weaker (p ⬍ .01) for the highly collectivistic employ-
related to the increases in persuasion ( ⫽ .17, p ⬍ .01) and ees (1 SD above the mean) than for their less collectivistic coun-
change ( ⫽ .21, p ⬍ .01) self-efficacy, even after controlling for terparts (1 SD below the mean). Thus, Hypothesis 4b is supported.
the effects of increases in perceived respect and sociodemographic Figure 3 similarly shows that the positive relationship between the
variables. However, increases in organizational trust are not sig- increases in change self-efficacy and increases in idea implemen-
nificantly related to increases in creative self-efficacy ( ⫽ .10, tation is weaker for the employees who exhibit more collectivistic
ns). Thus, H2b and H2c are supported, but H2a is not. Table 3 also tendencies (1 SD above the mean). The post hoc analysis results
shows that the increases in perceived respect are positively related suggest that the positive relationship between the increases in
to the increases in creative ( ⫽ .25, p ⬍ .01), persuasion ( ⫽ change self-efficacy and increases in idea implementation is also
.31, p ⬍ .01), and change ( ⫽ .18, p ⬍ .01) self-efficacy, even significantly weaker (p ⬍ .05) for this group relative to their less
when we controlled for the effects of the increases in organiza- collectivistic counterparts (1 SD below the mean), thus providing
tional trust and sociodemographic variables. Hence, H3a, H3b, and support for Hypothesis 4c. However, we find no support for
H3c are supported. Hypothesis 4a.
Table 4
Interaction Effects of the Increases in Different Types of Self-Efficacy and Psychological
Collectivism on the Increases in Different Types of Innovative Behavior
Dependent variable
Increases in idea Increases in idea Increases in idea
generation dissemination implementation
Sociodemographic variables
Age ⫺.00 (.00) ⫺.00 (.00) .05 (.00)
Female ⫺.04 (.05) ⫺.00 (.06) .01 (.05)
Married ⫺.03 (.05) ⫺.02 (.06) ⫺.09 (.06)
Education level .02 (.02) .01 (.02) ⫺.08 (.02)
Job tenure .00 (.00) .01 (.01) .16 (.01)
Organizational tenure ⫺.00 (.00) ⫺.01 (.01) ⫺.24ⴱ (.01)
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respectively. Second, the indirect effect of the increases in orga- medium, and high, respectively. Third, the indirect effect of the
nizational trust on the increases in idea implementation via the increases in perceived respect on the increases in idea dissemina-
increases in change self-efficacy is .07 (p ⬍ .05), .04 (p ⬍ .05), tion via the increases in persuasion self-efficacy is .21 (p ⬍ .01),
and .01 (ns) when the degree of psychological collectivism is low, .13 (p ⬍ .01), and .04 (ns) when the degree of psychological
Figure 2. Interaction effect of the increases in persuasion self-efficacy and Figure 3. Interaction effect of the increases in change self-efficacy and
psychological collectivism on the increases in idea dissemination. Both the psychological collectivism on the increases in idea implementation. Both the
vertical and horizontal axes indicate units of change; ⫺0.5 indicates a 50% vertical and horizontal axes indicate units of change; ⫺0.5 indicates a 50%
decrease in the variable over the 8-month period, and 0.5 indicates a 50% decrease in the variable over the 8-month period, and 0.5 indicates a 50%
increase in the variable over the same period. PSE ⫽ persuasion self-efficacy; increase in the variable over the same period. CHSE ⫽ change self-efficacy;
ID ⫽ idea dissemination; PCOL ⫽ psychological collectivism. II ⫽ idea implementation; PCOL ⫽ psychological collectivism.
26 NG AND LUCIANETTI
Table 5
Estimates of Conditional Indirect Effects
standard deviation; OT ⫽ organizational trust; PR ⫽ perceived respect; CRSE ⫽ creative self-efficacy; PSE ⫽ persuasion self-efficacy; CHSE ⫽ change
This document is copyrighted by the American Psychological Association or one of its allied publishers.
self-efficacy; PCOL ⫽ psychological collectivism; IG ⫽ idea generation; ID ⫽ idea dissemination; II ⫽ idea implementation.
ⴱ
p ⬍ .05. ⴱⴱ p ⬍ .01.
collectivism is low, medium, and high, respectively. Fourth, the increases in trust/respect and self-efficacy, and in the relationship
indirect effect of the increases in perceived respect on the increases between the increases in self-efficacy and innovative behavior.
in idea implementation via the increases in change self-efficacy is Thus, the updated testing model had two between-individual mod-
.09 (p ⬍ .05), .05 (p ⬍ .05), and .01 (ns) when the degree of erators: psychological collectivism (as originally posited) and or-
psychological collectivism is low, medium, and high, respectively. ganizational tenure. We examined the two-moderator model fol-
In sum, the increases in persuasion and change self-efficacy me- lowing Hayes’s (2013) approach. The patterns of the previously
diate the effects of the increases in organizational trust and per- reported significant findings are unchanged and organizational
ceived respect on the increases in idea dissemination and imple- tenure has no significant moderating effects on any of the study
mentation, respectively, except among the highly collectivistic relationships. Thus, organizational tenure does not seem to exert a
individuals (1 SD above the mean). confounding effect.
increase their participation in idea dissemination and implementa- behavior. Because the new ideas in question are only created and
tion may first need to feel an enhanced confidence in their ability neither spread nor implemented, an employee’s strong interper-
to do so. Consequently, to promote increases in overall innovative sonal concerns may exert little effect because he or she (or his or
performance, employees should experience growth in all three her colleagues) does not consider this type of innovative behavior
types of domain-specific self-efficacy. Although our study did not as overly disruptive to the status quo. In contrast, because in-
directly test the matching principle that domain-specific self- creases in idea dissemination and implementation obviously in-
efficacy has the strongest effects only on corresponding domain- volve others and affect the workplace, psychological collectivism
specific innovative behavior, it highlights the potential value of becomes a more salient moderator of the effects of the increases in
differentiating domain-specific self-efficacy beliefs about one’s self-efficacy beliefs on the increases in these two types of inno-
innovative capacity. vative behavior.
We further contribute to the innovative behavior literature by Finally, we hope that this study stimulates further investigations
identifying two important psychosocial factors—within-individual of innovative behavior from a dynamic perspective. Most of the
increases in organizational trust and perceived respect—that may literature related to innovative behavior has relied either on cross-
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decrease employees’ anxiety and fear about attempts at innovation, sectional research designs or designs that involve separate mea-
This document is copyrighted by the American Psychological Association or one of its allied publishers.
build a psychologically safe environment in which they may be sures of the independent and dependent variables (e.g., Scott &
innovative, and facilitate growth in their self-efficacy beliefs. Bruce, 1994; Zhang & Bartol, 2010). However, scholars have
Consistent with Edmondson’s (1999) observation that individuals noted that these static research designs do not truly test organiza-
feel safer speaking up when they feel that trust and respect exist tional theories, which invariably imply that when one variable
within the workplace, we find that enhanced feelings of trust and changes, the other variables also change (Pitariu & Ployhart, 2010;
respect are associated with increases in domain-specific self- Ployhart & Vandenberg, 2010). Thus, researchers have been asked
efficacy beliefs about one’s innovative capacity. These results are to instead examine the changes in constructs over time. This study
also consistent with social– cognitive theory in that domain- contributes to the literature by providing evidence to show that
specific self-efficacy beliefs grow over time with increases in such a within-individual change perspective on innovative behav-
positive psychosocial conditions that help to reduce aversive emo- ior is both useful and informative, that dynamic mediation effects
tions. As Bandura (1977, 1997) emphasizes, when individuals do involving innovative behavior do occur, and that such a change
not feel anxious and fearful about a situation (e.g., promoting perspective can be extended to incorporate between-individual
innovation)—for example, when they increasingly perceive their moderators.
organization as being trustworthy and themselves as being
respected—they are likely to experience growth in their per-
Limitations of the Research
ceived ability to control that situation.
According to Bandura (2001, 2012), personal agency operates Interpretations of the findings of this study are subject to several
within the broader network of sociostructural influences, and self- methodological constraints. First, although our data were some-
efficacy effects may depend on the degree to which an individual what nested in nature (267 respondents from 60 organizations), we
values the collective goals. This study provides full support for examined no cross-level relationships. For instance, although we
Bandura’s claim. We observe that the relationships between the collected all of our data from one country, there might have been
within-individual increases in persuasion and change self-efficacy, organization-level differences in the collectivistic values we con-
and the within-individual increases in idea dissemination and sidered. However, owing to our use of convenience sampling, only
implementation, respectively, are weaker for individuals with high a few of the respondents represented one organization in many
levels of psychological collectivism. Indeed, when these levels are cases (24 firms had only one respondent, 17 firms had two or three
high (1 SD above the mean), there are no mediating relationships respondents, 13 firms had four to six respondents, five firms had
between the increases in trust and respect, self-efficacy, and inno- nine to 12 respondents, and one firm had 87 respondents), render-
vative behavior. In other words, collectivists may be more hesitant ing cross-level analyses less meaningful. We did control for the
to increase their innovative behavior even when they have strong influence of 87 respondents being from the same organization, to
domain-specific self-efficacy beliefs, presumably because they are address the concern that the idiosyncratic characteristics of that
concerned that increasing such behavior may disrupt social har- organization might have affected whether and how psychological
mony. Thus, this study highlights the between-individual variabil- collectivism moderates the relationship between increases in self-
ity in the extent to which individuals’ confidence in their innova- efficacy and increases in innovative behavior.
tive capacity affects their innovative behavior, a variability that Second, we relied on our personal networks to recruit respon-
partially stems from whether the individuals are predisposed to dents. As a result of the strong encouragement by the managers of
consider the interests of others. the participating firms, response rates were high (87% to 95%
The interaction effect of increases in creative self-efficacy and across the three waves). There were two particular reasons why the
psychological collectivism on increases in idea generation is not managers were motivated to participate in our research. First, a
significant in this study. However, the two interaction effects majority of the firms (78%) were small and medium-sized orga-
involving increases in persuasion and change self-efficacy are nizations with fewer than 500 employees; such firms are particu-
significant. One possible explanation is that psychological collec- larly eager to innovate to foster organizational growth. Indeed,
tivism is less likely to interfere with the increased motivation to researchers observe that innovations do successfully enhance per-
generate new ideas than with the increased motivation to persuade formance in small and medium-sized firms in Italy (Cozza, Mal-
others of the value of those ideas or to actually implement them, as erba, Mancusi, Perani, & Vezzulli, 2012). Second, the recent
idea generation is arguably the least disruptive type of innovative financial crisis in Europe has also heightened decision makers’
28 NG AND LUCIANETTI
sensitivity to the need for innovation (Lodigiani & Pesenti, 2014). Managerial Implications
For instance, a recent study of European nations (including Italy)
shows that innovations enhance a country’s economic stability and Our findings also have several managerial implications. First,
promote investors’ confidence in a country’s ability to cope with a they inform managers of the need to understand the agency
financial crisis (Adcock, Hua, Mazouz, & Yin, 2014). perspective on innovative behavior if they want to encourage
To assess whether our convenience sampling method and the additional such behavior in their employees. Promoting such
contextual factors relating to Italy might have any systematic cognitive beliefs about one’s innovative capacity is the key to
influence on our data, it is important for future studies to examine determining whether employees will continuously exhibit inno-
our research questions in other countries. Such studies would vative behavior. In addition, our finding that increases in cre-
strengthen the external validity of the results reported herein. For ative, persuasion, and change self-efficacy are related to in-
instance, because we collected data from only one nation, we could creases in idea generation, dissemination, and implementation,
not examine the influence of national cultures. Following other respectively, suggests that creativity training should not be
researchers, we treated psychological collectivism as an individual limited to improving creative self-efficacy. Simply focusing on
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
difference rather than as a cultural characteristic (e.g., Clugston, any one of the three types and neglecting the other two is likely
This document is copyrighted by the American Psychological Association or one of its allied publishers.
Howell, & Dorfman, 2000; Lam, Schaubroeck, & Aryee, 2002). to yield low returns on human resource investment in this area
Thus, we fully expected there to be significant between-individual (Scott & Bruce, 1994).
variability in the levels of psychological collectivism. Nonetheless, Second, our finding that increases in both organizational trust
future research should examine the cross-national differences in and peer respect are related to increases in self-efficacy suggests to
collectivistic values (Hofstede, 1980; House, Hanges, Javidan, managers that employees are greatly concerned with the conse-
Dorfman, & Gupta, 2004). quences of engaging in innovative behavior. They are unlikely to
Third, although the empirical results gathered here suggest that experience increased confidence in doing so if the work environ-
the proposed theoretical model is partially supported by the em- ment appears to be unwelcoming of innovative behavior, in turn
pirical data, we cannot infer definite causality because our research creating anxiety and fear. On the contrary, they are likely to feel
design was nonexperimental in nature. However, in the supple- increasingly confident in doing so when they increasingly feel that
mentary analyses of temporal effects, we observe modest evidence their organizations are trustworthy overall, and when they increas-
that trust and respect precede self-efficacy, which in turn precedes ingly enjoy positive reputations among their peers. Thus, firms
innovative behavior. Fourth, although we examined increases in hoping to promote innovative behavior among their employees
organizational trust and perceived respect as predictors of in- should focus leaders’ attention on this particular aspect of their
creases in self-efficacy, we certainly could have considered management style (that is, on cultivating a growth in trust and
changes in other psychological variables. Fifth, although we fol- creating a friendly workplace environment in which employees
lowed the change approach recommended by Ployhart and Van- feel respected).
denberg (2010), we did not examine different forms of change, Third, our finding that psychological collectivism moderates
such as linear versus nonlinear change trajectories.
the dynamic relationship between self-efficacy and innovative
Sixth and finally, all of the data were self-reported by the
behavior should inform managers of the need to consider indi-
respondents at each time point. Although we demonstrate that
vidual differences in social orientation if they wish to boost
common method variance is not a significant threat in our data
within-individual growth in innovative behavior. If employees
analyses, the use of self-report instruments may have affected our
have a strong orientation toward preserving social harmony (as
results. As such, future research must examine outside ratings or
collectivists do), even promoting within-individual growth in
objective counts of innovative behavior. We also observe in the
domain-specific self-efficacy is unlikely to promote such be-
correlation matrix (see Table 1) that the correlations between the
havior. This situation creates a management dilemma, as from
repeated measures administered at Times 2 and 3 are generally
larger than the correlations between the same repeated measures an organization’s perspective, it is beneficial to recruit and
administered at Times 1 and 2. This pattern may reflect genuine retain employees who prioritize collective goals. However, if
intraindividual changes, in which the respondents’ answers at psychological collectivism impedes innovation, as we find it to
Times 2 and 3 converged more than their answers at Times 1 and do, then managers must consider additional ways of promoting
2. However, this pattern may also reflect the influence of a history innovation, such as the use of rewards that are linked to inno-
effect, in which the respondents became more familiar with the vative performance.
survey questions and format as a result of using a self-reporting Finally, our findings highlight the importance of a managerial
methodology at all three time points. Thus, we examined the cognizance of the dynamic relationships between innovative
influences of common method variance using the aforementioned behavior and other variables, as they suggest that employees
CFA technique, that is, specifying a latent common method factor engage in the three types of behavior to varying extents at
to underlie the repeated measures administered at Times 1, 2, and different times. Increases or decreases in innovative behavior
3. Including a common method variance factor does not change the among employees are not necessarily persistent. Rather, the
factor loadings of any item except in the case of idea dissemina- level of innovative behavior is subject to change as time passes.
tion, in which one item at Time 3 changes from significant to The strategies for promoting innovative behavior must be pe-
nonsignificant. This indicates that the use of the same methodol- riodically revised, and the workplace conditions and psycho-
ogy at all three of the time points did not create a substantial or logical climates that may inhibit such behavior must be moni-
threatening common method variance. tored regularly.
SOCIAL-COGNITIVE THEORY AND INNOVATIVE BEHAVIOR 29
h0076326
innovative behavior.
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Appendix
Measurement Scales
My employer is open and upfront with me. When I have to do the talking at work, I always feel enthu-
siastic.
I believe my employer has high integrity.
I do not feel nervous when I have to give instructions to other
I think my employer treats me fairly. colleagues.
I can expect my employer to treat me in a consistent and I have excellent persuasion skills and tactics.
predictable fashion.
Change Self-Efficacy
Perceived Respect
Wherever an organizational change takes place, I’m sure I can
My colleagues respect my values. handle it.
I believe that I have a good reputation among my colleagues. I think I cope with change better than most of those with
whom I work.
I believe that my colleagues react well to me, to what I say
and do. When dramatic changes happen in this organization, I feel I
can handle them with ease.
I believe that I make a good impression on my colleagues.
I have little doubt I can perform well following an organiza-
I believe that most colleagues here like me. tional change.
Most colleagues are impressed by what I have accomplished I believe I will perform well in my job situation following an
at work. organizational change.
(Appendix continues)
34 NG AND LUCIANETTI
my personal needs. (reverse-coded) I introduce innovative ideas into the work environment in a
systematic way.
Idea Generation
I evaluate the utility of innovate ideas.
I create new ideas for improvements.
Received May 13, 2014
I search out new working methods, techniques, or instru- Revision received April 8, 2015
ments. Accepted April 13, 2015 䡲