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Operations/Warehouse Manager
Operations/Warehouse Manager
Operations/Warehouse Manager
Battista
1204 Cherry Tree Lane, Annapolis, Maryland 21403
443-875-8958 * nbfedfbe@westpost.net
OPERATIONS MANAGER
Dynamic, results-focused leader with over 20 years of experience driving product
ivity and efficiency through expert management of operations for diverse compani
es.
* Instrumental in building and leading strong teams, with a focus on involving e
mployees and gaining buy-in to ensure the success of new ideas and strategies.
* Reputable for the ability to effectively manage and prioritize needs, negotiat
e favorable terms and contracts, and oversee key fiscal, security, and inventory
processes.
PROFESSIONAL EXPERIENCE
SP RICHARDS, Baltimore, Maryland * January-September 2010
Leading wholesaler of office and computer supplies - annual sales, $75M.
OPERATIONS MANAGER
Ensured optimal efficiency and productivity of operations through direction of m
ulti-level team, including a warehouse manager, 4 supervisors, 5 customer servic
e reps, 13 drivers (10 company/3 outside across Maryland, D.C., Virginia, Delawa
re, and West Virginia), and 60 ground employees. Maximized resources through str
ategic labor planning and staffing, while overseeing core needs from facilities
and safety management (OSHA, MOSHA, DOT regulations) to loss prevention strategi
es.
Major Highlights
* Lowered delivery expenses by $6.5K/month through strategic re-routing of deliv
eries and adjustments to driver schedules.
* Reduced courier costs by 8% ($1.3K+ per month) through expert negotiation of f
avorable contracts with 3 separate couriers.
CAREER NOTE: Previous roles as Warehouse Supervisor and Warehouseman for Giant F
ood Inc.
EDUCATION
Bachelor of Science in Business Management
University of Phoenix
TECHNICAL SKILLS
AS400 * WMS * PKMS * Pick to Voice * Microsoft Office * CALM * XATA