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ENGLISH
Quarter 4 – Module 2
Strategies for Effective
Interpersonal Communication

Department of Education MIMAROPA REGION

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English – Grade 7
Quarter 4- Module 2: Strategies for Effective Interpersonal Communication

First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist
in any work of the Government of the Philippines. However, prior approval of
the government agency or office wherein the work is created shall be necessary
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Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand

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copyright holders. Every effort has been exerted to locate and seek permission
to use these materials from their respective copyright owners. The publisher
and authors do not represent nor claim ownership over them.

Published by the Department of Education

Regional Director: Dr. Benjamin D. Paragas, CESO IV
Assistant Regional Director: Atty. Suzette Gannaban-Medina
Chief, CLMD: Mariflor B. Musa

Development Team of the Module

Author : ALLAN JAY F. MADRA
Editor :
Reviewers:

Illustrators:
Layout Artist:
Management Team:

Printed in the Philippines by ________________________

Department of Education – MIMAROPA Region

Office Address: ____________________________________________

____________________________________________
Telefax: ____________________________________________
E-mail Address: ____________________________________________

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Introductory Message
For the facilitator:

This Self-Learning Module (SLM) focuses on the competency: Employ a

variety of strategies for effective interpersonal communication
(interview, dialog, conversation) as one of the Most Essential Learning
Competencies (MELCs) in Grade 7 English. This learning material was
patterned on Bloom’s Taxonomy Instructional Design wherein learning
activities were aligned with the identified objectives and were sequenced
according to their level of difficulty considering the learner’s needs, interest and
abilities.

You need to ensure that the learner clearly understand the lesson or
concepts discussed in the module. You are also expected to guide him/her in
answering the activities or accomplishing the different learning tasks thereby
enabling him/her to master the competency.

For the learner:

This Self-Learning Module (SLM) is especially made to enhance your

attitude, knowledge and skills vis-à-vis the identified learning competency.
Through this module, you will engage in fun and interesting learning activities
and answer varied exercises and tasks to help you gain mastery of the target
competency which will enable you to effectively use the English language in
listening, speaking, reading and writing. Those learning activities are
appropriately selected and carefully crafted according to your needs, interests,
and abilities.

To successfully achieve the objectives of this module, kindly do the

following:

 Read and follow the instructions in all the learning activities and
exercises very carefully,
 Be honest in answering all the learning activities and exercises,
 Write your answers neatly and legibly in your subject notebook or
on a separate sheet of paper, and
 Seek guidance from your parents, guardians or subject teacher if
you encounter difficulty in accomplishing the learning activities.

Working on each learning activity in this module will surely enable you to
learn certain aspects of the target language in an enjoyable and meaningful
way. So, take good care of this module and have fun while learning!

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 What I Need to Know

In accomplishing this module that focuses with the competency,

“Employ a variety of strategies for effective interpersonal
communication (interview, dialog, conversation)” you are expected to: 

1. define interpersonal communication;
2.  determine the elements of interpersonal communication; and
3.  employ a variety of strategies for effective interpersonal
communication in terms of having an interview, dialog and
conversation.

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 What I Know

In your previous lesson, you studied more about the features of academic
writing. Now, it is time to recall what you have learned!
Mind Booster
Directions: Write YES or NO if the following is an example of academic writing.
Refer to the table below.

Writing Entries YES/NO

1. Journals
2. Personal Diary
3. Research Paper
4. Comic Books
5. Book Report

If you got it all correct, Congratulations! You have mastered the previous
lesson.

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 Lesson Strategies for Effective Interpersonal Communication
2

What’s In

The time you step out of your house, you encounter people with whom
you are having a conversation. You transfer and absorb information by
exchanging messages with them may it be verbal or non-verbal. But how do
you communicate with them? What are some ways you consider to please and
not to offend them with the words or expressions you used in speaking or
listening with them?

Task 1. Come With Me!

Study the dialog below. Answer the following questions that follow.

I’m sorry Mark, but I

already have a It’s ok Ken. I will
partner. His name is just talk to our
Tim, our class top teacher if Mark
Hi! I’m Mark! student. He’s taking can be with our
I’m a transferee. all charges in our project.
Would you mind project.
to be my
partner in our
project?

Image cropped from: https://www.dreamstime.com/stock-illustration-high-school-students-boy-girl-character-teenage-

girls-boys-young-teenagers-smiling-happy-together-standing-ready-to-go-back-to-image76073093

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Process Questions
1. What did the three boys talk about?
2. How are they related to one another? How did you know?
3. How did Ken react to Mark’s offer?
4. What can you say about his words and expressions while talking to the
transferee?
5. How did Tim react from the reply of Mark? How did he handle the offer of
Mark?

What’s New

In this lesson, you will encounter facts and strategies about

interpersonal communication that would enable you to become a better
individual in dealing with the other people.

It seems you are ready. Let’s go and explore new learning!

MUST READ! Study this.

What is interpersonal
Interpersonal communication has different
communication?
elements. It includes the following.
Interpersonal
1. The Communicators
communication is
For any communication to occur there
the process by which
must be at least two people involved. It is easy
people exchange
to think about communication involving a
information, feelings,
sender and a receiver of a message. However,
and meaning through
the problem with this way of seeing a
verbal and non-verbal
relationship is that it presents communication
messages: it is face-
as a one-way process where one person sends
to-face
the message and the other receives it. While
communication.
one person is talking and another is listening,
Interpersonal
for example.
communication is not
just about what is
In fact communications are almost always
actually said - the
complex, two-way processes, with people
sending and receiving messages to and from each other simultaneously.

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 In other words, communication is an interactive process. While one
person is talking the other is listening - but while listening they are also
sending feedback in the form of smiles, head nods etc.

2. The Message
Message not only means the speech used or information conveyed,
but also the non-verbal messages exchanged such as facial
expressions, tone of voice, gestures and body language. Non-verbal
behaviour can convey additional information about the spoken message.
In particular, it can reveal more about emotional attitudes which may
underlie the content of speech.

3. Noise
Noise has a special meaning in communication theory. It refers to
anything that distorts the message, so that what is received is different
from what is intended by the speaker. Whilst physical 'noise' (for
example, background sounds or a low-flying jet plane) can interfere with
communication, other factors are considered to be ‘noise’. The use
of complicated jargon, inappropriate body
language, inattention, disinterest, and cultural differences can be
considered 'noise' in the context of interpersonal communication. In
other words, any distortions or inconsistencies that occur during an
attempt to communicate can be seen as noise.

4. Feedback
Feedback consists of messages the receiver returns, which allows the
sender to know how accurately the message has been received, as well as
the receiver's reaction. The receiver may also respond to the unintentional
message as well as the intentional message. Types of feedback range from
direct verbal statements, for example "Say that again, I don't understand",
to subtle facial expressions or changes in posture that might indicate to the
sender that the receiver feels uncomfortable with the message. Feedback
allows the sender to regulate, adapt or repeat the message in order to
improve communication.

5. Context
All communication is influenced by the context in which it takes
place. However, apart from looking at the situational context of where the
interaction takes place, for example in a room, office, or perhaps outdoors,
the social context also needs to be considered, for example the roles,
responsibilities and relative status of the participants. The emotional
climate and participants' expectations of the interaction will also affect the
communication.

6. Channel

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 The channel refers to the physical means by which the message is
transferred from one person to another. In a face-to-face context the
channels which are used are speech and vision, however during a telephone
conversation the channel is limited to speech alone.

Interpersonal communication is a key life skill and can be used to:

o give and collect information;

o influence the attitudes and behaviour of others;
o form contacts and maintain relationships;
o make sense of the world and our experiences in it;
o express personal needs and understand the needs of others;
o give and receive emotional support;
o make decisions and solve problems;
o anticipate and predict behaviour; and
o regulate power.

Source: https://www.skillsyouneed.com/ips/interpersonal-communication.html

Here are some tips for an effective interpersonal communication

especially when you are talking to someone.
 Know your audience or listener.
 Look them in the eye while speaking and listening.
 Speak with a stand.
 Listen attentively to the speaker.
 Be polite.
 Be ready in any distortions.
 Offer positive feedback.
 Seek empathy.

What Is It

After giving you the inputs about the lesson, it’s time to test you up and
make your learning more productive and interesting through a series of
activities that will challenge you along your journey.

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Task 2. Viewing Run-up
Go online and watch the suggested video clip from the internet.

Click the link: https://www.youtube.com/watch?v=NiTnPLh6TVM

After watching the video, it’s time to get familiarized with the elements of
interpersonal communication. Answer the questions that follow.

 Who are the communicators in the material viewed?

 What messages were exchanged from the conversations?
 Was there a noise that distorted the messages?
 How was the feedback given?
 What is the highlighted context of the communication?

Task 3. Get Connected!

Create/draw a diagram how the information transferred to one another
based from the video clip you have just watched. (Be guided of the sample
diagram below.)

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 Source:https://courses.lumenlearning.com/wmopen-organizationalbehavior/chapter/key-
components-of-communication/

Do this in your worksheet.

I Got Your Message

How did you come up with your diagram? What are the things you have
considered to arrive from it?

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 What’s More

A series of activities are approaching you! Be ready for more exciting

mind challenges.

Task 4. This Way!

This activity is to test you on how you will handle the situation. Read
each situation and answer the question that follows. (You will be guided by the
beginning phrase to support your answer.)

Situation 1: You are asking permission from your father, but he insists not to
allow you to join in an outing with your friends, how would you convince him?

Your answer:
I would convince my father by
__________________________________________
______________________________________________________________________________
______________________________________________________________________________

Situation 2. You came to school late, but the test in your first subject already
started and on-going, how would excuse to the class and talk to your teacher?

Your answer:
I would excuse by _____________________________________________________
______________________________________________________________________________
______________________________________________________________________________

Situation 3. You are the group leader in your class activity, but you forgot to
bring and left in your house the materials needed in your presentation. In a few
minutes, the presentation will start. How would you deal with your group
mates who are very excited to present, expecting that everything is ready?

Your answer:
I would tell my groupmates that ________________________________________
______________________________________________________________________________
______________________________________________________________________________

Task 5. Critiquing a Speaker

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 Go online and click the link below. Watch the video clip and listen
carefully to the speaker. Afterwards, answer the questions that follow.

Click the link: https://www.youtube.com/watch?v=T76FdtKreNQ

Process Questions:
1. What is the video all about?
2. Who is the speaker? Is he a good speaker? How do you say so?
3. How does the speaker deliver and express his words or expressions?
4. How do the audience react to the speaker’s message?
5. Do you consider him good in terms of interpersonal communication?
Justify your answer.
6. If you were the speaker, would you consider the same style or strategy in
delivering the message? Why or why not?

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 What I Have Learned

Heading Insights

Certainly, you have engaged purposeful and meaningful tasks that

improve your understanding about the concept and probably enhance your
interpersonal communication skill. Answer the following questions.

Which task/activity did you like most?

______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

Did you find it useable and valuable in your personal growth in terms of
communication strategies?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

My experience throughout this module

______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

Now, I realized that

______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

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 What I Can Do

Task 6. Try-out!

After learning various strategies for effective interpersonal

communication, it is your time to internalize what you’ve got. Record a video of
yours delivering a short speech in front of the video camera. Assume that you
are performing in front of many people. (You may take a research of your piece
from the internet.)

Be guided of this rubric. (5-being the highest and 1- being the lowest
score)

Check each column based on the performance.

CRITERIA 5 4 3 2 1 Average
1. Delivery
2. Catches the attention of the listeners
3. Speaks articulately and clearly
4. Uses appropriate tone, speed and
volume
5. Appears comfortable with the audience

This will be the basis of your performance after getting the average.

5 – Outstanding
4 – Excellent
3 – Average
2 – Fair
1 – Needs improvement

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 What I Can Do On My Own

Final Route

Congratulations! You are along the way end of this module. After
accomplishing the series of activities provided for you, it’s time to dig deeper
and let us know how high the level of your understanding about the entire
lesson. Let’s evaluate!

Evaluation
Part 1 (5 points)

Directions: Read MULTIPLE CHOICES

each item carefully.
Choose the letter of 1. It is the process by which people exchange
the correct answer. information, feelings, and meaning through
verbal and non-verbal messages.
A. Interpersonal Relationship
B. Interpersonal Communication
C. Interpersonal Co-Relation
D. Interpersonal Growth
2. It refers to anything that distorts the message.
A. Communicator C. Message
B. Feedback D. Noise
3. In a face-to-face context, the channels used are ____________________.
A. eyes and ears C. speech and vision
B. vocal skill and vision D. speech and hearing skill
4. Which of the following is NOT an element of interpersonal
communication?
A. Audience C. Feedback
B. Channel D. Message
5. What is an example of a one-way process among the following
communicators?
A. Maria talks to her mother politely.
B. Maria talks to her group mates about their school project.
C. Maria is delivering a declamation piece during the contest.
D. Maria, together with her choir members sings beautifully.

Part 2 (5 points)

Directions: Write TRUE or FALSE

TRUE if the
statement is correct,
and FALSE if it is
wrong. Once the 17
statement is False,
underline the word or
__________6. You may also send feedback in the form of smiles and head nods
while listening.
__________7. Any distortions or inconsistencies that occur during an attempt to
communicate can be seen as feedback.
__________8. Facial expressions, tone of voice, gestures and body language are
considered as message.
__________9. The use of complicated jargon, inappropriate body
language, inattention, disinterest, and cultural differences cannot be
considered “noise” in the context of interpersonal communication.
__________10. Interpersonal communication can be used to form contacts and
maintain relationships.

Part 3 (5 points)

Directions: Match
the following words in MATCHING TYPE
Column A that
correspond with the Column A Column B
word
clues/descriptions in ___11. Feedback A. sender and receiver
Column B. Write the of the message
letter of your answer ___12. Noise B. more than two people
on the space provided sending messages
before each number. ___13. Channel C. receiver’s returning
message
___14. Communicators D. transfer of message from one to another
___15. Two-way process E. background sounds

What I Can Do More

Charge Up!
Interview your parents/guardian by asking them questions provided
below. Write your dialogue with them in your worksheet.

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Questions:
1. If you were to choose, what modality of learning do you prefer for your
child/children? Why?
2. What precautionary measures do you consider to secure the safety of
your child/children with regards of this pandemic Covid-19?
3. As a parent or guardian, how do you monitor your child/children who
study from home?

Answer Key

(What I Know)
Mind Booster

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 1. YES
2. NO
3. YES
4. NO
5. YES

(What’s In)
Task 1. Come With Me!

*Answers to the questions provided in this task may vary.

(What Is It)
Task 2. Viewing Run-up

*Answers to the questions provided in this task may vary.

Task 3. Get Connected!

*Diagram or illustration in the activity, “I Got Your Message” may

vary based on the students’ interpretation.
(What’s More)
Task 4. This Way!
Situation 1. Answers may vary.
Situation 2. Answers may vary.
Situation 3. Answers may vary.

Task 5. Critiquing a Speaker

Questions:
1. The video is about a high school graduating student who delivered his
valedictory address.
2. Answers may vary.
3. Answers may vary.
4. Answers may vary.
5. Answers may vary.
6. Answers may vary.

(What I Can Do On My Own)

Evaluation
Part 1. Multiple Choices
1. B
2. D

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 3. C
4. A
5. A

Part 2. TRUE or FALSE

6. TRUE
7. FALSE, feedback (It should be “noise”.)
8. TRUE
9. FALSE, cannot (It should be “can”.)
10. TRUE

Part 3. Matching-type
11.C
12.E
13.D
14.A
15.B

REFERENCES

The cropped image, diagram, some parts of the topic and video links
used in this module were just copied and have been credited as a reference.
The links are as follows:

https://www.dreamstime.com/stock-illustration-high-school-students-boy-girl-character-
teenage-girls-boys-young-teenagers-smiling-happy-together-standing-ready-to-go-back-to-
image76073093

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 https://www.skillsyouneed.com/ips/interpersonal-communication.html

https://www.youtube.com/watch?v=NiTnPLh6TVM

https://www.youtube.com/watch?v=T76FdtKreNQ

https://courses.lumenlearning.com/wmopen-organizationalbehavior/chapter/key-components-
of-communication/

For inquiries or feedback, please write or call:

Department of Education, MIMAROPA Region – (CLMD)

Meralco Avenue corner St. Paul Road, Pasig City

Telephone Nos.: (02) 631-40-70; (02) 637-3093

Email Address: clmd@depedro4b.gov.ph

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 July 30, 2020

SPECIALTY CLEARANCE CERTIFICATION

This is to certify that the Quarter 4- Module 2: Strategies for Effective Interpersonal
Communication for Grade 7 by Allan Jay F. Madra underwent quality assurance to check
that all recommended revisions are correctly and sufficiently implemented in the ready to-

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print copy of the LR. The said LR is found to be free of conceptual, factual, grammatical,
typographical, book design, and other errors and suitable for use.

This certification is being issued for whatever legal purpose it may serve.

THERVEL M. SAEZ ALLAN JAY F. MADRA

Education Program Supervisor Key Teacher

ELMER P. CONCEPCION
EPS, LRMDS

Recommending Approval:

DOMINGO L. MENDOZA JR.

Chief, Curriculum and Instruction Division

Approved by:

SUSANA M. BAUTISTA
Schools Division Superintendent

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