8/23/2020 Business Priorities in Sales

Business Priorities in Sales

Order and Contract Management

Sales Force Support

Solution Simplification in Sales

Improve customer experience with streamlined sales cycle: Companies

want to activate relevant and timely interactions with customers and
prospects across all channels and touchpoints along the end-to-end
customer journey by triggering actions in the system of engagement.

Deliver products as services: Companies are looking to quickly identify new

revenue opportunities and bring new monetization models to market that
capture narrow market segments and drive positive outcomes.

Digitalize sales process with intelligent technology for simpler, smarter and
faster sales: Mature intelligent technology facilitates a whole new paradigm
of interactions that allow sales team to be more efficient and smarter in
sales cycle.

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Sales performance transparency and predictive sales forecast: Transparent

Sales performance result and predicted sales result empower sales team
to make right decision and mitigate potential business risk.

Business Priorities in Sales

Order and Contract Management

Order and Contract Management

Sales Master Data and Price Management

Leverage simplified data model and central Business Partner approach.

Create, modify, or display sales master data in a harmonized user

experience.

Control price master data definition and execute price calculation.

Sales Contract & Quotation Management

Manage contract types, such as sales contract, condition contract for

settlement management, scheduling agreement, trading contract for Global
Trade Management.

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Use real-time and predictive analytics to effectively manage Sales Contracts

and Sales Quotations.

Sales Order Management and Processing

Provides 360 degree view of sales order execution. Maximize low-touch

order rate, leveraging exception based order management.

Prevent overall delivery delay with embedded predictive analysis. Streamline

sales processes with workflow.

Sales & Solution Billing

Cover manual and automated billing and invoicing scenarios.

Combine external billing data with sales documents into one single invoice.

Sales Rebates Management & Incentive and Commissions Management

Manage business volume-based sales rebate with condition contract

settlement.

Claims, Returns and Refund Management

Reduce customer service & support cost by streamlining return processes

and customer return analysis.

Sales Monitoring and Analytics

Monitor and analyze core sales business processes, from quotations and
contracts, to sales orders, including their fulfillment up to invoices.

Sales KPIs integrated in SAP Cloud Analytics.

Sales Force Support

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Sales Lead Management

Collects any potential sales information at the beginning phase of sales pipeline.

Opportunity Management

Records recognized sales possibilities and tracks the progress across the sales
cycle.

Activity Management

Plan, track, and organize sales activities throughout the entire customer
relationship life cycle.

Account and Contract Management

Delivers sales force a holistic view of each customer with identified key contact
and account data.

Sales Force Support

Solution Simplification in Sales

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Solution Simplification in Sales

Relevant SAP Notes

Business Partner (SAP Note 2265093)

Customer Vendor Integration FAQ (SAP Note 2713963)

S/4HANA Finance Credit Management (SAP Note 2270544)

S/4HANA International Trade Management (SAP Note 2223144)

Migration of Financial Documents (SAP Note 2520879)

SAP Condition Contract Settlement (SAP Note 2267377)

SAP Revenue Accounting (SAP Note 2267342)

Optional: SAP S/4HANA new Output Management (SAP Note 2228611)

SAP S/4HANA Analytics approach (SAP Note 2228056)

Pricing data model changes (SAP Note 2267442)

Custom code check (SAP Note 2228098)

Optimize parallel execution of conversion reports for SD (SAP Note 2353814)

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