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Electrocomponents - RS Group - Investor - Event - 2022 - Presentation - 30.03.2022
Electrocomponents - RS Group - Investor - Event - 2022 - Presentation - 30.03.2022
Our Journey
to Greatness
Investor Event
30 March 2022
Welcome:
Our Journey to Greatness
Lindsley Ruth
Chief Executive Officer
Our story: past, present and future
We needed to fix the house
But, we had
strong people
who wanted
change
WEALTH
We set out our strategic priorities
DESTINATION 2025
We want to accelerate our
ambitions, moving from the
good business we are
today to a truly great one
We have
become adaptable
and proven we
are resilient
VOLATILITY VALIDATION
x
UNCERTAINTY UNDERSTANDING
COMPLEXITY COLLABORATION
AMBIGUITY AMBITION
Our history of resilience
1997
2002
1972
1973
1974
1975
1977
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1980
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2003
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2005
2006
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2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
We are focused on the triple bottom line:
People, Profit and Planet
1. Advancing sustainability
• Net zero in direct operations by 2030, value chain before 2050
• Commitment to Science Based Targets initiative (SBTi) and
business ambition for 1.5oC
OUR PURPOSE:
He noted that first came the date of birth So, think about this long and hard. If we treat each other with respect
And spoke the following date with tears, Are there things you'd like to change? And more often wear a smile,
But he said what mattered most of all For you never know how much time is left Remembering this special dash
Was the dash between those years. That can still be rearranged. Might only last a little while.
For that dash represents all the time If we could just slow down enough So, when your eulogy is being read
That they spent alive on earth To consider what's true and real With your life's actions to rehash...
And now only those who loved them And always try to understand Would you be proud of the things they say?
Know what that little line is worth The way other people feel. About how you spent YOUR dash?
The future
Our individual brands do not
reflect our increasingly
integrated Group
Global integrated
omni-channel
solutions partner
for industrial B2B
customers
We have one
purpose-led brand:
RS Group plc
ONE BRAND, ONE TEAM, ONE CULTURE
Unchanged strategy,
just greater ambition
Unlocking global efficiency,
scalability and operating leverage
We have greater confidence
in our long-term opportunity
* like-for-like
Our outperformance has been driven by
delivering:
Growth accelerators:
Cultural transformation: Operational efficiency:
Compelling value
High-performance, World-class capability
purpose-led culture proposition and
and execution
customer experience
Being easy to do Offering a deep and broad product Providing product and
business with range with strong availability service solutions
Digital capabilities allow Strong supplier relationships ensure continuity of Product and service solutions for
customers to self-serve supply despite global supply chain disruption design, inventory, procurement
and maintenance
Extensive product range offering alternative and
10k live chat visits sustainable product substitutions
per month* Onsite services drive customer
100% Our order availability loyalty and retention
80%
1m personalisation clicks Acquisitions expanded our
per month* 60%
solution offerings
Supplier delivery performance
40%
20%
2.8m technical document 19 new integrated supply
downloads per month* 0%
Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21 Jan-22 Feb-22
contracts signed over last year
* RS website
Our outperformance
Financial performance:
Profitable revenue
growth
⚫ 2 x revenue since 2014/15*
1. 2. 3. 4.
There is enormous Our differentiated We are making Acquisitions will
growth opportunity business model amazing happen for accelerate organic
with <1% share of a will improve further a better world growth
c. £400bn+ on our Journey to with our and comfortably
fragmented market GREATness high-performance, beat our cost of
• Culture • Wisdom purpose-led culture capital within
• Customer • Solutions three years
experience • Execution
We are more confident in delivering stronger revenue and high-quality profitable growth
enhanced by strategically aligned acquisitions with a mid-teen adjusted
operating profit margin and at least 20% ROCE
There is enormous
growth opportunity
Dr Barry Lawrence
Professor of Industrial Distribution
Texas A&M University
Market trends
• Margin pressures
New markets, new applications Disruption &
• Innovation and differentiation innovation
Value creation & expansion of distributor functions Value-added
services
• Digitization of sales process + eCommerce Need of new
Impact on customer experience capabilities
• Disruptors
Consolidation, M&A, marketplaces
• Capability development
Sales, marketing, talent
• Value-added services Digital
Solutions led transformation
• New technologies and analytics
Big Data, AI, ML, Industry 4.0 & Smart Factories, IIoT
Total Available Market & Serviceable Available Market
for different market segments that RS Group serves
Global Market Serviceable Available
Market segment
2021 ($bn) Market 2021($bn)
Electronics 788 539
Electrical 518 380
Others 111 71
Source: GlobeNewswire (Automation & Control, Mechanical & Fluid Power), Grand View Research (PPE), PR Newswire (SBC), Mordor Intelligence (MRO)
Market share & revenue of RS Group in 2021
according to different market segments
Global market ($bn)
3
RS Group revenue for that market segment, 97
based on Texas A&M estimates ($bn) 0.13
111 0.14
365 0.08
518 0.58
630 788 0.58
0.13 0.53
Mechanical &
Automation &
Management
Single Board
Fluid Power
Computing
Electronics
Facilities &
Electrical
Control
Others
(MRO)
Our
0.021% 0.067% 0.112% 0.159% 0.19% 0.281% 4.231%
share
Serviceable available market in different
regions that RS Group serves ($bn)
400 340 400 200
286 150
300 300 150
200 113 200 100 60
86 51
100 100 42 52 50
0 0 0
Asia Americas EMEA Asia Americas EMEA Asia Americas EMEA
Pacific Pacific Pacific
Facilities & Management Fluid & Mechanical Power Single Board Computing Other
Observations
• RS Group is well positioned to grow
G R E A T
Galvanising a Realising world-class Extending our Accelerating to Transforming our
high-performance, customer wisdom, insight a solutions-led, executional
purpose-led culture experience and data innovative business capabilities
Jordan Barry Mike England Abigail Brockbank Doug Moody Sean Fredericks
Jessie Dearien Darshan Vaghela Simon Hilton Ellen Li
G
The importance of a
purpose-led culture
Make culture our greatest
differentiator
• Improvement to 75 employee
engagement score
Jessie Dearien
VP Digital & Marketing, Americas
R
“Service with
a smile”
FIRST CHOICE
Customer experience
choice
Ease of
doing
Financial performance
business
We know our industrial B2B customers
They design, build and maintain industrial equipment and operations, safely and sustainably
c. 1.2m customers
Giving industrial B2B customers what they need
Product
Ease of
Product and
doing
choice service
business
solutions
We have built a unique range We have built a portfolio of We have built a technology-
of electronic and industrial services solving problems enabled experience powered
products for customers and adding value by a human touch when
required
• >700k stocked products • c. 20% revenue from service • c. 64% digital share
• >3m non-stocked solutions • 15m web visits per month*
• >80k RS PRO products • 1.2m DesignSpark members • 10k live chats per month*
• Global integrated supply
Service
Product
Human
Digital
Key Voice of the
Supplier
Harnessing the
knowledge and
experience of over
Standard
2,500 suppliers
globally
Realising world-class customer
experience creates
competitive advantage
Value equation
Global Customer Count Growth
2019 - 2021
Graph 1
Corporate Key Standard
Our insight allows us to understand and anticipate what our customers need
World-class
Our journey to greatness
customer • Data led, range optimisation
experience and expansion
through agility • Accelerated deployment
and brilliant of service solutions
basics • Personalised omni-channel
experience
Extending our
wisdom, insight
and data
Abigail Brockbank
Senior Director Data & Insight
Transformation
Darshan Vaghela
Data Sciences Manager
E
Our path to wisdom Wisdom comes from combining people,
knowledge, judgement and data to
uncover rich insight and execute brilliantly
WISDOM
Driving commercial value and operational Transforming over 100 billion data records
impact through application of insight into insights we can act upon
APPLIED
Monetising our data to drive new revenue OUR DATA 150 data points per customer enable us to
INSIGHTS
streams understand them and their behaviour
THE CALIBRE
OF OUR
PEOPLE
DIGITAL
PRESENCE
CAPABILITY
THE
CALIBRE
OF OUR
Our digital
presence
• Turning data into • Collective industry
meaningful insights The calibre experience
• Understanding cause
Our data of our • Deep customer and
and effect
people supplier relationships
• Predicting likely future • Great judgement and
outcomes decision making
Differentiator
Applying wisdom to become first WISDOM
choice
INVESTING DIGITAL
IN OUR PRESENCE
CAPABILITY
THE
CALIBRE
OF OUR
PEOPLE
Commercial
Revenue
generating
Customer life cycle management
Customer value
HiPo New
High Propensity Contacts
Prospects Predictive model to
identify high potential
Predictive model to score new customers Priority
website visitors’ propensity Matrix
to convert using
clickstream data to drive To highlight the biggest
more effective and commercial opportunities Significant
across the whole base Decline
targeted paid digital
marketing activity
Predictive and reactive
Unsupervised clustering models to highlight
to predict longer term high value risk
customer potential
Revenue
generating Other use case examples…
3rd Party
• Sales / Customer Services – Next best actions
• Stock profiling and demand forecasting – Supply Chain
• Marketing mix modelling / Attribution modelling
• Much more specific and targeted promotion of
solutions
• ‘Always on’ marketing based on data / scientific
models
59
Our insight driven INVESTING
IN OUR
WISDOM
DIGITAL
PRESENCE
organisation journey
CAPABILITY
THE
CALIBRE
OF OUR
PEOPLE
Commercial
• Data
• Technology Operational First choice
• People
Revenue
generating
E : Extending our wisdom, insight and data
A
Accelerating to
a solutions-led
innovative
business
Doug Moody
Chief Services Officer
Simon Hilton
SVP Business Development & Marketing
A
Customers seek simplicity and reduced process costs…
£ !
2:1
PAY IDENTIFY
supplier a requirement
INVOICE 09 01 SEARCH
& find
match &
product
approval
08 02
RECEIVE 07 03 REQUEST
& book in a quotation
delivery
£
PAY
!
IDENTIFY
supplier a requirement MAINTAIN CONTRACT
INVOICE 09 01 SEARCH
& find UPGRADE
09 01 PROJECT
match &
product MANAGE
approval
08 02 08 02
RECEIVE 07 03 REQUEST 07 03
& book in a quotation REVIEW COMMISSION
delivery
06 04 06 04
05 05
PLACE RAISE STOCK OPTIMISE
your order a purchase
order
REQUEST MONITOR
authorisation
We can create significant value for our customers across the life cycle
Solutions make us first choice
INNOVATE
Disruptive business models
Solutions revenue
Specify
Maintain Protect
Compare
Research Install Improve
Procure
Partner
• Calibration
• Technical Support • RS eProcurement Solutions • RS ScanStock ® • Lubrication
• Virtual Demo Lab • RS PurchasingManager™ • RS VendStock ® • Condition Monitoring
• Prototyping services • RS ConnectPoint® • RS Plus™ • Oil Analysis
• DesignSpark • MyMRO • Stores Management • RS Industria
Our solutions highlights
Creating value
through innovative
and digitally-enabled
solutions
Painful to efficient with our integrated supply solutions
Direct simplicity Indirect pain points
DIRECT
INPUTS
▪ People ▪ Processes
▪ Procurement ▪ Systems
▪ Inventory ▪ Costs
ADD ▪ Transactions
INDIRECT
VALUE Integrated
INPUTS
supply
and produce:
Innovation
New value streams
Recurring revenue
GROW
v v Service solutions
Apr- Apr- Apr- Apr- Apr- Apr- Apr- Apr- Apr- Apr-
17 18 19 20 21 17 18 19 20 21
v
EVOLVE
GLOBAL DISCRETE Value propositions
ONLINE MANUFACTURER
RETAILER
v v
INNOVATE
Apr- Apr- Apr- Apr- Apr-
Apr- Apr- Apr- Apr- Apr-
17 18 19 20 21
Disruptive business models
17 18 19 20 21
: Solution implementation
A : Accelerating to a solutions-led
innovative business
Creating new services Gathering site & asset Addressing Exploring emerging
to enhance data and turning it challenges with technology to find
digitisation in the into insight that solutions to improve new commercial
workplace creates value outcomes opportunities
e.g. digital tools for industrial e.g. intelligent asset e.g. energy management e.g. digital replicas; mixed
engineers management via RS Industria and renewables reality manufacturing
T
Case study: Asia Pacific
China Japan
market size: market size:
£82bn £29bn
Australia &
New Zealand
market size:
£4bn
78
Setting business fundamentals for sustainable
high performance
Purpose-led culture Operational efficiency Growth accelerators Financial performance
Focus on having the right people Improve efficiency and building Design a local, value-driven Drive simplicity, transparency
for the job with the right tools organisational capability strategy and accountability of results
Create an empowering culture Fully aligned operating plans Execute locally on the ground Clear accountability and results
Process
Improved employee Lean and scalable model Aligned go to market strategy Improved revenue and
engagement operating profit
SG&A improvement Enhanced customer experience
66% of leaders promoted
Results
internally
• We continue to evolve
to ensure we stay
ahead of the market
(1)
17/18 18/19 19/20 20/21 21/22E 18/19 19/20 20/21 21/22
TOMORROW
• Cleaner and greener • Global engagement of • High-performance, • ESG performance
distribution model. Net young engineers and purpose-led culture, objectives for strategic
zero by 2030. innovators via universities diverse team driving our suppliers
and DesignSpark journey to greatness
• Sustainable product and
service solutions
Specify
Maintain Protect
Compare
Research Install Improve
Back in contention
Strategy led prioritisation
Buy Build
Clear criteria help maintain discipline
10x
Dec
2020 average EBITDA
multiple
(pre synergy)
Jan
2021 Good mix
of rationales
Feb
2021
• Profitable growth 0 0
illustrated by 14/15 15/16 16/17 17/18 18/19 19/20 20/21 21/22E (2) 14/15 15/16 16/17 17/18 18/19 19/20 20/21 21/22E (2)
expanding margin
profile
Adjusted operating profit margin (%)(1) Adjusted earnings per share (pence)
15% 60
• Consensus estimates:
10% 40
• 31% EPS growth
on a two-year 5% 20
comparative
• 58% EPS growth on 0% 0
14/15 15/16 16/17 17/18 18/19 19/20 20/21 21/22E(2) 14/15 15/16 16/17 17/18 18/19 19/20 20/21 21/22E (2)
a one-year basis
1. Numbers pre 19/20 not restated for adoption of IFRS 16.
2. 2021/22E reflects consensus estimates. Source: electrocomponents.com/investors.
Consistent cash generation and balance sheet
resilience drives ROCE and shareholder returns
Adjusted free cash flow (£m)(1) Net debt to adjusted EBITDA (x)(1)
160 2x
• Cash generation
provides financial 120
flexibility
80 1x
• Well capitalised 40
0 0x
• Drives returns on 14/15 15/16 16/17 17/18 18/19 19/20 20/21 21/22E
(3)
14/15 15/16 16/17 17/18 18/19 19/20 20/21 21/22
H1
capital and
shareholder returns
Return on capital employed (%) (2) Dividend per share (pence)
30% 20
15
20%
10
10%
5
0% 0
14/15 15/16 16/17 17/18 18/19 19/20 20/21 21/22 14/15 15/16 16/17 17/18 18/19 19/20 20/21 21/22E (3)
H1
1. Numbers pre 19/20 not restated for adoption of IFRS 16.
2. ROCE based on monthly average capital employed from 2016/17.
3. 2021/22E reflects consensus estimates. Source: electrocomponents.com/investors.
The building blocks of our strategy
are unchanged
Improve operating
Increased focus
Robust working capital control
on M&A
⚫ High-performance teams ⚫ Scalable global network ⚫ Brand recognition ⚫ Stronger revenue growth
⚫ Purpose driven culture ⚫ Best in class purchasing ⚫ Best omni-channel ⚫ Strategically aligned
⚫ Keep everyone safe & supplier management experience acquisitions to
⚫ Lean processes ⚫ Broad product portfolio accelerate growth
⚫ Increase diversity
⚫ Agile technology ⚫ Compelling own-brand ⚫ Mid-teen adjusted
⚫ Driving sustainability operating profit margin
- for a better world ⚫ Data and insight led offer
to drive efficiencies ⚫ Product and service ⚫ 30% adjusted operating
solutions portfolio profit conversion
⚫ Innovate for the future ⚫ >20% ROCE
1
Our scorecard sets out our action plan which is used to drive accountability 0
8
Our value generating opportunities
1. 2. 3. 4.
There is enormous Our differentiated We are making Acquisitions
growth opportunity business model amazing happen will accelerate
with <1% share will improve further for a better world organic growth
of a c. £400bn+ on our Journey with our high- and comfortably
fragmented market to GREATness performance, beat our cost of
purpose-led culture capital within
three years
We are more confident in delivering stronger revenue and high-quality profitable growth
enhanced by strategically aligned acquisitions with a mid-teen adjusted
operating profit margin and at least 20% ROCE
Summary:
Our journey in 5’
Chris Westfall
Close
Lindsley Ruth
We have greater confidence
in our long-term opportunity
My focus is to:
There is a date that marks the Many have come before us, Giving back to the community
beginning followed by a date and many will follow when we while building prosperity and
seldom foreseen, and a single leave. growth, creating a culture that
dash to represent what happens We are one era of our business demonstrates how a company can
in between. with high goals to achieve. do both.
Throughout the “dash” of a When we focus on what’s We are each a link in a chain
company, generations take their important: made strong by our connection.
turn -- and history shows, true priorities at-hand, we realize Together, we weather the winds of
successful are those, we’re blessed, as we invest in our change that blow in our direction.
who adapt... people, our product, our brand.
and grow... It’s true, we seek the profit,
and learn. thus, we won’t deny the cash,
but all that matters in the end
is the way we spent our dash.
Questions
Our Journey
To Greatness
Investor Event
30 March 2022