User Manual Esewa

Senior Citizen ID card

Step #1: Open E-Sewa Portal
Step #2: Login to Esewa Portal
Step #3: Successful Login & Service Selection

Select “Department of Social Justice and Empowerment and Empowerment of

Women & Children “
Successful Login & Service Selection

Select “Certificates “
Successful Login & Service Selection

Select “Senior Citizen ID card“

Step #4: Search for Applicant Details

Search for profile

If profile already exists then Fetch profile

If not, then click below and create new profile

Step #5: Fill the Personal Details step wise
Fill all the details step wise and click next
Step #7: Check Prefilled Beneficiary Details
Step #8: Add Service details
Upload Documents
Step #9: Upload Documents

Upload scanned copy of all the required documents

Payment Process
Step #10: Make Payment

Click on “Make Payment” button

Payment Receipt
Output
Step #11: Print out of Payment receipt Article

Applicant’s signature to be taken for undertaking

Step #11: Print out of Payment receipt

Click on the print payment receipt,

give one signed copy to applicant and keep one copy for office use.
 Dealing Clerk – O/o
DSSO

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Dealing Clerk – O/o DSSO login
Step: 12 Opens application

He/She checks for all the applications

Then clicks on “View Application” and view all the details

Step: 13 Check application details
 DSSO – Approving
Authority

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Step: 14 Opens application

He/She checks for all the applications

Then clicks on “View Application” and view all the details

Step: 15 Check application details
DSSO login
 Digital Signature process

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Step: 16 DSSO adds digital signatures
 Document Delivery

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Step #28: Delivery of Document

2. Search for application id as shown below

1. Click on “Document Delivery”

3. After the search, click on “Deliver Documents”

Step #29: Delivery of Document

3. 1.

4.

Step 1 – Click on “VIEW” button to take the print of the document.

Step 2 – After the print is taken, then apply hologram sticker on the print out.
Step 3 – Then enter the Hologram number in the text box above.
Step 4 – Click on “Apply Hologram” button.
Step #30: Delivery of Document
Step #31: Delivery of Document

Click on “Yes, Deliver the Certificate” and its done

Output Certificate
 Thank You

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