Institute of Administrative Sciences

University of the Punjab

Management Consulting - 2022

Instructor: Farhan Shabbir

COURSE OUTLINE
This course will provide a conceptual and operational understanding of all the key aspects of
Management service functions, including HR, Finance, Operations, IT, Marketing, and others etc.
This course examines the role of the management consultant and how the consulting industry
serves to enhance the effectiveness of the organizations it serves. Students will see the industry
from both perspectives, both as future consultants on a career-path to partner and as future
industry managers looking to get the most from their use of external resources. This interactive
course introduces students to the growing field of management consulting.

Phase – 1 - Management Consultancy

1. Overview of Course Expectations

2. Consulting Industry and Roles of Consultants
3. Key Success Factors for Effective Consulting Projects
4. Consultant Project and Services Provided
5. Consultant-Client Relationship
6. Leadership, Entrepreneurship, and Strategy

Phase – 2 - Human Capital Solutions

7. Human Capital Measurement Metrics

8. Organization Development
9. Strategic Management

Mid Term

Phase – 3 - Consulting Process

10. Entry Data Collection

11. Diagnosis
12. Engagement Process
13. Action Planning
14. Implementation
15. Termination
Phase – 4 – Change Management
1. The Concept of Change – Creative and Rational Process
2. Managing Resistance
3. Restructuring
4. Culture
5. The Communication Process

Phase – 5 – Other Management Services

1. New HR Department
2. Competency Performance Management System
3. Analysing for Decisions & Making Tough Ones
4. Employee File

Methodology:

Class time is taken up with discussion, small group assignments and lecture that are punctuated with
questions that will force the student to take a position and justify that position.

MEASURABLE LEARNING OUTCOMES:

Upon successful completion of this course, the student will be able to:

 Evaluate the purpose and effectiveness of Management Services and Measurements.

 Provide valuable insights to business case discussions in class, on a regular basis,
through active class participation and attendance at each class session
 Management Consultancy Structure Pakistan and Internationally.
 Learned a number of new analytical techniques utilized by professionals in the practice
of strategy consulting and business advisory services
 Recognize the role of management consultants;
 Build a strong understanding of change and change management theory and practice;

Course Requirements and Assignments:

 Complete Course is based on Presentations, Activity and Research. There is not any book is
required.
 During this course we will share National and International Companies Documents, Market
Surveys and Processes.
 Individual Based Assignments, Group Projects.