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Gpcom Midterms 11111 PDF
Gpcom Midterms 11111 PDF
GPCOM_MIDTERMS
READ AND UNDERSTAND THE INSTRUCTIONS CAREFULLY.
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11. Which of the choices is an improvement of the sentence below? The 2 points
cafeteria served excellent food; it was only two years old. *
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A. Please read the terms and conditions of the contract so that you will not complain
in the future as our past clients did.
B. Please read the terms and conditions of the contract to avoid conflicts in the
future.
C. Please read the terms and conditions of the contract so that we would not have
unpleasant relations with you.
D. Please read the terms and conditions of the contract, or we might have future
conflicts.
B. An articulate applicant can give the best face of the company to clients.
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14. In a Filipino setting, why is an applicant’s response to being asked what 2 points
she can contribute to the school, “I saw your curriculum, and it is totally
outdated and I can upgrade it for you so you can be on a par with other
schools,” not acceptable? *
D. The response implies that the applicant is better than the school owner.
A. Please use the official format attached to this memo for all office documents.
B. The purpose of this memo is to provide a reference for all your staff members of
the formats of various documents for office use.
C. This memo is to provide a reference for all your staff members of the formats of
various documents for office use.
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A. clarity of expression
B. self-confidence
C. social intelligence
D. good reputation
21. Americans place a high value on eye-to-eye contact and tend to 2 points
distrust those who fail to look at them directly. The Japanese, in contrast,
believe eye contact over a sustained period shows disrespect. Arabs, on
the other hand, maintain direct eye contact with those they interact with
for prolonged periods. What do these situations imply about eye contact
preferences? *
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1. After your GPCOM class, your classmate James kept talking about 2 points
globalization. Clarity is most evident in what statement below? *
A. James Sun talked about globalization and things that people should do.
Option 5
20. A political analyst comes from a culture where people constantly greet 2 points
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B. The role of a political analyst are to conduct research and analysis on current
policies and political events.
D. The roles of a political analyst are to conduct research and analysis on current
policies and political events.
12. When speaking with others especially strangers or foreigners, a low, 2 points
soft tone should be used because this is an indicator of…. *
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B. keeping your colleague’s sentences short and simple but complete in thought.
the workplace? *
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10. Which is the best example of a concise but courteous statement * 2 points
A. Attendance is mandatory.
B. Attendance is required.
C. Attendance is obligatory.
D. Attendance is compulsory.
5. How do you best show courtesy in declining a client who arrived at the 2 points
closing hour? *
A. We are very very sorry that we really cannot entertain you today because you came
at the wrong time.
B. Please come back during clinic hours so we will address your business concern.
D. We are sorry but we can’t entertain your medical concern today. It’s not clinic hours.
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16. Why is the language the most convenient tool to learn and to clarify? * 2 points
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25. Sacha is from the Philippines and is surprised that on her first trip to 2 points
New York City, native New Yorkers do not respond to her friendly
overtures on the subway. She learns that New Yorkers generally do not
talk to strangers on the subways to maintain their privacy. Knowing such
information, how should she deal appropriately with New Yorkers? *
A. She will ignore them and mind her own business to be familiar to the practice.
B. She must understand their behavior from their own cultural reference.
C. She will exert more effort to generate positive feedback from the New Yorkers.
D. She still extends her friendly gestures to make the world a better place.
18. Why should courtesy be given primary attention in language use? * 2 points
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17. Why is non-verbal language usually more powerful than the verbal form 2 points
of a statement? *
A. Non-verbal language has deeper and complex nature than the verbal form.
4. Which is the most creative statement in declining the offer of a position 2 points
A. I appreciate the offer but to be honest, I don’t think I am fit to occupy the position.
B. Your offer appeals to me, but I must regretfully decline because I am content with
my status right now.
C. The offer is great; however, I have other priorities I have to attend to.
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23. We, Filipinos, embrace the practice of greeting one another eagerly 2 points
whenever there is an opportunity. Which of the following must we assume
when we start working in a foreign work environment? *
A. We should spread this practice to foreign co-workers since it gives positive vibe.
C. We check first our new environment then adapt the dominant practice.
D. We observe first then adapt our practice as we see fit to the occasion.
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22. In every workplace, it is inevitable that errors are committed. Which of 2 points
the following assumptions is most favorable to work relations? *
A. Persons are flawed; hence, they should be excused when they commit errors.
B. Persons are prone to errors; hence, they should be given rooms for improvement.
II. Modified True or False. Read and analyze each statement, then shade the
letter of your choice. (2 points each)
A if statement X is true but statement Y is false
B if statement X is false but statement Y is true
C if both statements are true
D if both statements are false
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29. * 2 points
28. * 2 points
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* 2 points
26. * 2 points
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27. * 2 points
30. * 2 points
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C. Thank you for asking, Ms. Delicadesa, but I have not yet eaten my lunch.
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a. Consultative
b. Intimate
c. Casual
d. Formal
e. Static
8. You are actually annoyed but you choose to be polite and poised. Which 2 points
of the following is the most polite way of asking the question (despite
your irritation)? *
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4. While having your break, which is the most appropriate statement for 2 points
clarification with a close co-worker who just reported on sales? *
a. May I clarify if our sales this month have gone lower by 40%?
b. Did you mention our sales this month have gone lower by 40%?
c. Would you mind if I clarify about our sales going down by 40 % this month?
d. Are you sure that our sales this month have gone lower by 40%?
e. Can you prove that our sales this month have gone lower by 40%?
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A B
C D
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C) I'm sorry, but I really can't go out with you. Thanks for the invite, anyway.
D) I regret to refuse your offer for a date but this is not the right time.
9. Sheila has this endearing way of addressing everybody "Beh." Which in 2 points
the following instances should "Beh" be most appropriately used? *
C) We should be ready with the modules before the month ends, Beh (To her
colleagues at a departmental meeting)
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1. Which of the following should determine the level of a person’s formality 2 points
and style in communicating with others? *
d. his culture
e. his environment
2. To exemplify the formal register, which is the best structure for 2 points
presenting the estimate of COVID 19 recovery as a research finding based
on collected data? *
d. It is safe to say that 95% of people infected with COVID 19 will recover.
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