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2021

Sustainability
Report
Contents
Introduction Empowering People Business Fundamentals
04 CEO letter 28 Diversity, equity and inclusion 61 Ethics & compliance

05 We are Grundfos 32 Human rights 63 Partnerships

07 2021 Key achievements 33 Health, safety & well-being 65 Sustainability governance

08 Sustainability at Grundfos 36 Learning & development 66 Materiality assessment

37 Employee engagement and community 67 Approach to taxes

69 Mitigating risks and challenges


Our Four Ambitions 71 Key performance indicators
11 Saving energy Reducing Our Footprint 73 Accounting principles
16 Saving water 42 Saving our water
75 GRI index
19 Circular business 45 Saving our energy
85 Independent Auditor’s Assurance Report
23 Water access 51 Green supply chain

This report constitutes the company's statutory reporting on corporate responsibility cf. §99a and §99b
of the Danish Financial Statements Act and our UN Global Compact Communication on Progress.

Grundfos Sustainability Report 2021 2


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Introduction

04 CEO letter
05 We are Grundfos
07 2021 Key achievements
08 Sustainability at Grundfos

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Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

CEO letter
Innovation is at the heart of Grundfos it takes to achieve our ambition and be to get access to water, save water and
and has been since our founder, Poul recognised as a sustainability leader. save energy through our products and
Due Jensen, met a farmer who needed solutions has only strengthened our
to irrigate his fields; a meeting leading Today, we are more data and impact commitment to our purpose.
to the innovation of the first Grundfos driven, and we have stronger
pump. governance, target setting frameworks For Grundfos sustainability and
and prioritisation. innovation goes hand-in-hand. It has
Fast forward to 2021 and we see been since our founding and continues
humanity challenged by an accelerated 2021 is also the year where we, for the today through our ongoing commitment
water crisis intensified by climate first time in many years, have seen to the UN Global Compact.
change, a growing population our own CO2 emissions and energy
and increased urbanisation. As consumption increase rather than In this report you can find cases that
the most recent report from the decrease. This was primarily driven exemplify our contribution. The intent
Intergovernmental Panel on Climate by increased activity level and our is not to paint a rosy picture but to be
Change (IPCC) also concluded, the acquisitions. Despite the increase, we transparent about what we do, the
need for action is imminent. 2021 has remain committed to our journey to dilemmas we face and how we respond.
also been another year defined by the reduce our CO2 emissions that are in line We want a dialogue, and we are always
COVID-19 pandemic and going into 2022 with the Paris Agreement and the Science open to feedback and suggestions for
we see critical political tensions causing Based Targets initiative (SBTi), which we improvements.
immediate global repercussions that are will submit our targets to in 2022.
putting deeper focus on our business, With the best wishes,
operations and sustainability actions. Our primary opportunity to solve water
and climate problems is through the
To ensure we continuously live up to our use of our products, technologies and
commitments and adapt to the new solutions. Our commitment to the SBTi
challenges, 2021 has been the year where and our in-depth work to understand Poul Due Jensen
we expanded our understanding of what how we can further enable customers Group President, CEO

Grundfos Sustainability Report 2021 4


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

We are Grundfos Being responsible, thinking ahead and


innovating is our promise to society
and to our customers. It all started with
a holistic long-term perspective and
ambition. 20,154
pumps when Grundfos was founded by Grundfos operates all over the world. full-time employees

Grundfos is one of the world’s leading Poul Due Jensen in 1945 in Bjerringbro, We are present across geographical
Denmark. Today, we are expanded into areas and in a range of business-specific
water technology companies.
water treatment solutions and technol- markets complementary to our four
ogies. Our annual production stands at
approximately 16 million units sold.
divisions, which we organised ourselves
around in 2021 to fulfil our purpose. The
four divisions are Commercial Building
58
Number of countries
The unique ownership structure, with Services, Domestic Building Services,
the Poul Due Jensen Foundation as the Industry and Water Utility.
primary owner, allows Grundfos to have

3.2
billion DKK in EBIT

4.8%
of turnover invested in
new products and solutions

66
Grundfos plants
and assembly sites

Grundfos Sustainability Report 2021 5


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Grundfos is driven by our FOCUSED ON PEOPLE


purpose and six values Focused on people: Grundfos is our peo-
ple. We develop the individual. Everyone
We pioneer solutions to the world’s wa- in Grundfos has passion and potential.
ter and climate challenges and improve Everyone has the power to influence.
the quality of life for people. Everyone must feel respected and valued.

SUSTAINABLE RELENTLESSLY AMBITIOUS


Grundfos runs its business in a respon- In Grundfos we never stop challenging
sible and ever more sustainable way. We ourselves to create better solutions fast-
make products and solutions that help er. We take pride in delivering premium
our customers save natural resources quality in everything we do. We show
and reduce climate impact. We take leadership and innovate the future.
an active role in the society around us.
Grundfos is a socially responsible com- OPEN AND TRUSTWORTHY
pany. We take care of our people - also In Grundfos we do what we say, and we
those with special needs. say what we do. Our communication is
open and honest among ourselves and
PARTNERSHIP with the world around us. We put the
Grundfos creates value through close facts on the table – also when it is not
relations with customers, suppliers and pleasant.
other stakeholders. We are a global
company building on local entrepreneur- INDEPENDENT
ship. We believe that diversity drives The main shareholder of Grundfos - now
innovation and growth. and in the future - is the Poul Due Jensen
Foundation. Profit is a means to growth
- not a goal in itself. We ensure a healthy
financial foundation at all times.

Grundfos is a value-
driven company
committed to our
foundation of six
values that govern
everything we do.

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Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

SUPPLIERS
53% increase of social and environmental supplier
2021 Key achievements audits, compared to 2020.

SAVING ENERGY SAVING WATER CIRCULAR BUSINESS WATER ACCESS


11.4 million MWh saved through The pump solutions that we sold in 2021 37,992 kg pumps returned for We provided basic water access to
installation of high-efficiency have enabled our end-users to reuse recycle programme in 2021. 1.6 million people in 2021.
circulator pumps. over 1.8 billion m³ water per year.

14% increase compared to 2020. 20% increase compared to 2020. 160% increase compared to 2020. 60% increase compared to 2020.

FOOTPRINT REDUCTION EMPOWERING PEOPLE COMMUNITY ENGAGEMENT


CO2 logistic emissions 10% down compared We focus on diversity, equity and inclusion. DKK 875,881 donated by our employees to
to 2019 as a result of innovative solutions. We now have 22% women in leadership roles, our Water2Life programmes across the world
but our journey continues. (bringing the total to DKK 5.6 million since 2010).

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Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Sustainability at Grundfos
Sustainability is at the core of the Grundfos 2025 Strategy.

Our business strategy is set to accelerate takes to achieve our ambition and be rec- assessment of the most material issues OUR FOUR AMBITIONS SDG #6 and SDG #13 are where Grundfos
the energy and water efficiency of our ognised as a sustainability leader. In 2021, (see pg. 66), to define our path forward. Our four ambitions are the areas where can and will continue to contribute the
solutions, as this is where we can have a we introduced a Sustainability Council as we want to lead and where we can have most.
significant positive impact on the world. part of our new sustainability govern- Our sustainability framework outlines the greatest impact. Our four ambitions
ance model (see pg. 65) and established our core priorities across three levels – 1) directly align with the UN’s Sustainable
Since launching the strategy in 2019, we our sustainability framework, based our four ambitions, 2) our differentiators Development Goals (SDGs).
expanded our understanding of what it on our 2025 strategy and an in-depth and 3) our business fundamentals.

SAVING ENERGY SAVING WATER CIRCULAR BUSINESS WATER ACCESS


Through smarter and more Through the development of water Embedding circular principles Providing water to people in need.
efficient pump technology. efficient and water reuse solutions. throughout our business.

Grundfos Sustainability Report 2021 8


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Saving water
Enabling end-users to save
water through water re-
use and water efficiency.

Water access
Contributing to improve
water access for 300
million people in need.

Saving energy
Enabling end-users to save
energy by innovating and
delivering smart pumps and
new solutions.

Circular business
Developing towards a
circular business.

UN SDG #6 and
SDG #13 are where
Grundfos can
contribute the most.

OUR DIFFERENTIATORS For example, our commitment to the high- While working on our ambitions and sus- The Carbon Trust, and we are ready to
Our differentiators are the areas where est ethical standards, human rights, and tainability framework in 2021, we iden- submit our climate targets for scope 1, 2
we will go beyond our stakeholders’ ex- responsible governance practices guide tified the need to revise and strengthen and 3 emissions to SBTi for approval. Due
pectations. At Grundfos, that is through our path to being a sustainable company our focus on high-impact targets. In turn, to changes in SBTi methodology, we will
our diversity, equity and inclusion (DE&I), and meeting our own high standards. we will introduce new 2025 and 2030 be submitting our targets in 2022.
health, safety and well-being (HS&W) metrics that are in alignment with the
and our renewable energy initiatives. REVISION OF HIGH-IMPACT TARGETS Paris Agreement and the Science-Based We expect to have approval of our
At Grundfos, we are champions of Targets Initiative (SBTi) that we signed up high-impact targets, including those
BUSINESS FUNDAMENTALS transparency, which is why one of our six to in 2020. supporting our four ambitions, in 2022.
Our business fundamentals allow us to values is open and trustworthy. In that
perform all our operations to the highest same spirit, we want to be transparent As a first step, we revised our carbon
levels of professional excellence. around our impact measurements. footprint baseline, with support from

Grundfos Sustainability Report 2021 9


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Our Four
Ambitions
11 Saving energy
16 Saving water
19 Circular business
23 Water access

Grundfos Sustainability Report 2021 10


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Our solutions help reduce


energy consumption while
creating positive impacts
on the environment by
lowering carbon emissions.

Our ambition:
to save energy through
smarter and more efficient
pump and water treatment
solutions.
Saving energy
Massive amounts of energy are used to move
and treat water. At Grundfos, we believe this
can and must be done more efficiently.

Through our work in establishing to innovate more efficient products and Furthermore, meeting the demands of a
science-based targets, we confirmed that solutions so we can grow while still growing business in parallel to reaching
despite our historic effort on increasing reducing our CO2 emissions. global carbon targets will require a multi-
energy efficiency of our pumps, the in- faceted approach that extends across
use consumption phase of our products OUR APPROACH four key pathways where we can drive
makes up approximately 99% of our CO2 Developing the most energy-efficient energy savings for our end users: pump
impact from across our value chain. products has been core to our business efficiency, system solutions, Grundfos
for decades, and we are therefore Energy Earnings (GEE) and analytics
This tells us we need to take a new challenged by the fact that our pumps optimisation.
perspective on our portfolio and continue are already highly efficient.

Grundfos Sustainability Report 2021 11


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

OUR SOLUTIONS Speed-regulated pumps: Approximately Hydraulics: After just one year, two new Efficient motors: Our MGE E-motors High-efficiency circulator pumps:
Pump efficiency is critical to our business 85% of the total environmental cost of hydraulic pumps we installed at the exceed the highest level of requirements Designed for best-in-class efficiency
and our sustainability ambitions. owning a pump during its life can be waterworks in Qujiang, China, were for energy efficiency outlined by the with low maintenance requirements.
Grundfos is committed to continuously attributed to power consumption. With saving an average of 33% and 17% energy, international efficiency standards. These Compared to conventional circulators,
reducing the energy usage of our pump a Grundfos E-pump, energy consumption respectively. One way these energy motors can reach efficiency level at 96%, high-efficiency circulator pumps cut
solutions, such as: can be reduced drastically – up to 50% in reductions were achieved was by profiling allowing the end user to achieve energy energy consumption by up to 80%,
some applications. the leading edges of impeller blades, savings of around 10%. while delivering noise-free performance.
reducing energy loss and turbulence.

Pump efficiency System solutions Energy audit and service solution Analytics optimisation

Continually improving efficiency in our hydraulics When multiple pumps and equipment are used Pump efficiency audit conducted by experts Analytics solutions that optimise the energy
Approach

and motors as well as integrating speed- to form a system, energy can be wasted due to with deep understanding of water system and efficiency of the end-user’s system without
regulation to ensure our product deliver a high non-optimal system design. A solution developed supported with data can help to identify energy replacing the equipment.
efficiency performance. to manage the complete system can improves improvement opportunities and achieve whole
whole system energy efficiency. system energy savings.

• High efficiency circulator – Alpha and Magna • District heating control and optimisation - iGRID • Detailed measurement-based analysis of pump • Tailor-made solution heating system in buildings
Grundfos solutions

• Speed-regulated multistage pump – CRE, CME • Chilled water systems balancing in Building performance - Grundfos pump energy audit and - Grundfos Building Connect
Examples of

• Speed-regulated submersible pump – SQE - Distributed Pumping optimisation


• Permanent magnet motor submersible pump • A platform of intelligent pumps, cloud • Saving-as-a-service business model - Grundfos
– SP(E) connectivity and digital services to optimise Energy Earning
system performance - iSOLUTIONS

Grundfos Sustainability Report 2021 12


Introduction Our four ambitions Empowering people Reducing our footprint Cornerstone of our business

GRUNDFOS iGRID: ENABLING SYSTEM-


55°C
DRIVEN ENERGY SAVINGS
Our systems solutions are wide-
65°C
ranging. They include optimising large
heating grids with Grundfos iGRID so
different areas receive water in different
temperatures. Water flows throughout
the system saving considerable amounts
of energy.

GRUNDFOS BUILDINGCONNECT:
ENERGY EARNINGS AND ANALYTICS
OPTIMISATION
Through the Grundfos Energy Earnings
(GEE) approach, we use our extensive 80°C
experience and innovative solutions to
achieve whole system energy savings.
Moreover, we offer payment through a
saving-as-a-service payment model in
close collaboration with our customers,
who understand the benefits to be
gained.

We also use optimised data analytics


to elevate energy efficiency of our OUR PROGRESS
iGRID TEMPERATURE ZONES
customers’ systems without replacing In 2021, we saved 11.4 million MWh
This is an intelligent mixing loop
equipment. Grundfos BuildingConnect through the installation of our high-
designed to reduce supply temperature
analytics is our process of understanding efficiency circulator pumps compared
in the controlled part of district heating
buildings as a whole, providing to 10.0 million MWh saved in 2020.
grid. Pumps can be controlled locally or
intelligent, data-based solutions to The equivalent of this annual electricity
remotely based on real time demand.
achieve maximum system performance consumption saving is that of the
using the least energy possible. Netherlands.

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Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

"We wanted to make our CASE: BENGALURU, INDIA

operations greener and


more efficient by reducing
Bosch cuts energy usage
our energy consumption." by 47% with Grundfos pump
Steevan Fernandes,
Deputy Manager at Bosch Automotive India solutions and technologies
Pilot programme reveals big efficiency gains.

Bosch Automotive Electronics India Fernandes, Deputy Manager at Bosch The energy saving has been considerable.
manufacturers electronic control units Automotive India. Power consumption is down 47%
for the motor trade, including spark compared to the old pumps, saving 4.42
plugs, starter motors, alternators and “We have had a long relationship with kW per hour.
generators. Grundfos, so we asked them to audit
our cooling system and suggest ways The pilot programme is just the
The plant at Naganathapura, in the to reduce energy consumption.” beginning: its success has proved the
city of Bengaluru, is one of 18 Bosch value of replacing the pumps. More than
manufacturing facilities in India. Each As a result of the audit, Bosch began a 100 pumps across multiple Bosch sites
plant is always looking for ways to be pilot programme to assess the impact will be replaced in 2022.
more energy efficient. of replacing the cooling pumps with
more power-efficient alternatives. “The new pumps are helping Bosch
"We wanted to make our operations achieve its sustainability goals,” says
greener and more efficient, reducing Two Grundfos CRE pumps have now Steevan. “New pumps will be installed
our energy consumption,” says Steevan been installed, providing a continuous throughout 2022, further reducing our
water supply at a constant pressure. carbon footprint.”

The new Grundfos cooling pumps


at Bosch's manufacturing plant in
Naganathapura are enabling much
more efficient energy operations.

Grundfos Sustainability Report 2021 14


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Walid Abdelrahman,
CASE: UNITED ARAB EMIRATES RAKWA’s O&M
Department Manager.

Saving energy and reducing


costs in the UAE
How Grundfos is helping a UAE emirate achieve
savings on its wastewater pumping systems.

Of the seven emirates that comprise “We want the whole operation to be The Grundfos solution has improved
the United Arab Emirates (UAE), Ras Al running smoothly, but we also need to performance efficiency and reduced the
Khaimah – known as RAK – is the most look for ways to reduce costs wherever need for maintenance and downtime. It
northerly. The UAE is known for its arid we can,” says Walid Abdelrahman, has even been recognised at the UAE’s
climate and desert landscapes, but RAKWA's O&M Department Manager. 2021 Annual Climate Control Awards,
Ras Al Khaimah’s costal position and winning the Manufacture/Supplier of
mountainous landscape make it an area “Grundfos engineers helped us install the Year category.
of great natural beauty and biodiversity. remote monitoring technology and a
dedicated cloud-based pump control Together these new solutions are
To maintain this precious environment, system,” says Abdelrahman. enabling RAWKA to achieve its grand
RAKWA – RAK's wastewater agency – vision of a greener future.
ensures the public wastewater system is With the new monitoring system in
running at peak efficiency and delivering place, RAKWA is now able to monitor all
a great service to the emirate’s 350,000 13 pumping stations on mobile, tablet,
residents. or desktop devices, cutting down on fuel

However, the previous system had


consumption caused by travelling from
site to site. “We have more free time
“We want the whole operation to be running
to be manually operated with all 13 to focus on delivering a great service smoothly, but we also need to look for ways
pumping and lifting stations requiring to customers. And our costs are lower.
a visit at least once every four hours. We've made savings of over 20% on to reduce costs wherever we can.”
The old system also suffered from the energy investment that we need
sewage overflows and very high to run the system and a 12% reduction Walid Abdelrahman,
energy consumption, leading to service in total operational costs,” continues RAKWA's O&M Department Manager
interruptions to customers. Abdelrahman.

Grundfos Sustainability Report 2021 15


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Our ambition: to enable our


customers to save water through
water efficiency and water reuse.

One of our goals is to save 50


billion m3 water by 2030 through
the development and installation
of water efficient and water
Saving water reuse solutions.

We strive to optimise solutions at every


stage of the operational water cycle.

70% of the earth’s surface is covered be achieved, is by reducing the amount Within residential homes, we achieve hot
by water, so it is easy to assume there of water used in the first place and then water savings through systems that deliver
is plenty to go around. However, less reusing what has been taken. hot water faster. This ultimately reduces
than 3% of the water covering the earth waiting times for hot water delivery.
is freshwater. While 2.3 billion people OUR SOLUTIONS
already live in water stressed regions, a Grundfos focuses on reducing water intake Our speed controls ensure water pressure
variety of factors will continue to cause by improving infrastructure to reduce is optimised for the purpose, reducing
water shortages. water loss during the distribution process. unnecessary water consumption. Further,
This includes lowering the amount of ‘non- software like our Grundfos Smart
OUR APPROACH revenue’ water – the water that is lost Filtration Suite (SFS) reduces water,
Water is our business. We strive to before it even reaches the customer. chemicals and energy use, leaving a more
optimise solutions at every stage of the sustainable water and energy footprint
operational water cycle: water intake, We have an optimised leak detection on water treatment operations.
water consumption, water treatment, system that allows for rapid detection and
water reuse and water replenishment. repair, and smart controls to avoid and
reduce non-revenue water by optimising
Our solutions
We believe the best place to start, and demand-driven distribution, reducing improve water
efficiency by opti-
where the most significant impacts can pressure on stressed infrastructure.
mising every step
of the operational
water cycle.
Grundfos Sustainability Report 2021 16
Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Water is our business, and


we aim to enable customers
to save water through more
efficiency products and
solutions.

OUR PROGRESS We are working with partners to make


Through the pumps we sold in 2021, we 50 litres of daily water use per person feel
enabled our end users to save 1.8 billion like 500 litres. Going forward, Grundfos
m3 of water annually. Furthering our 2019 and the Coalition will focus on leveraging
goal to enable end-users to save 50 bil- innovations in education, technology and
lion m3 of water through water efficiency policy to create a resilient, low-water use,
and water reuse by 2030. low-carbon future.

In 2021 we joined the 50L Home Coali- We are continuously working on our
tion, whose primary objective is to roadmap to achieve this ambition while
reimagine our relationship with water closely measuring our progress.
in homes and cities around the world.

Water intake Water consumption Water treatment Water reuse Water replenishment

A large amount of water is lost in its Promoting good water stewardship Water treatment is an important Water reuse can provide alternatives The replenishment of water helps
transfer from source to where it needs should be the most important and infrastructure to ensure a healthy to existing water supplies and be to maintain local water resilience,
Approach

to be used. Improving maintenance, biggest step in any water saving plan. environment. used to enhance water security, providing potable water for people,
replacing leaky infrastructure and Using less means saving more. sustainability and resilience. improving water storage, avoiding
using smart technology can reduce The most obvious benefit is to use quick run-off into the sea and
the water loss between intake and use treated clean water to augment improving biodiversity.
phases of the water cycle. freshwater supplies.

Water distribution with critical Reduce water wastage by quick High Reliability pump that are Flocculation, disinfection and pH Flocculation, disinfection and pH
point measurement and advanced delivery of hot water - hot water developed to handle a wide range of adjustment – Smart Digital Dosing adjustment – Smart Digital Dosing
flow adoption - Demand Driven saving. water quality – CR, CM, BM, BMS. (DDA, DDC etc) and Disinfection (DDA, DDC, DDe, DMX, DDI, DME,
Grundfos solutions

Distribution (DDD). (Vaccuperm, Selcoperm and Oxiperm) DMH) and Disinfection (Vaccuperm,
Examples of

Enable fit-for-purpose water use A smart algorithm that adjust your Desalination – BM, BMS. Selcoperm and Oxiperm)
Unintrusive 3D software and data- within home by increasing level of filtration system through real-time Desalination – BM, BMS.
driven analysis to improve network water reuse and recycling - circular analytics - Grundfos Smart Filtration Integrating auto-adaptive pump
performance - Grundfos Utility water home. Suite. control algorithms and using Water distribution – CR, SP.
Analytics (GUA). advanced nanofiltration (NF)
technology to save water use icooling
Use rainwater in place of city water tower - Grundfos WEsave.
– rainwater harvesting.

Grundfos Sustainability Report 2021 17


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

CASE: LOS ANGELES

Grundfos WEsave
- sustainable cooling tower
Reusing wastewater to reduce our own water footprint.

Cooling towers are designed to transfer WEsave reduces energy consumption and
waste heat into the atmosphere through minimises the risk of spreading legionella
water evaporation, leading to high disease.
levels of water consumption. Moreover,
cooling water is regularly discharged and We are using the cooling towers in our
substituted with fresh water to avoid own facility in Bjerringbro, Denmark where
fouling, scaling and corrosion issues. we are achieving wastewater reductions of
around 70%.
For many customers, cooling towers are
a significant contributor to their total The innovation lies in integrating auto-
water consumption. In an average US adaptive pump control algorithms and
building, cooling towers account for 40% a novel process design using advanced
of water demand. In Los Angeles County nanofiltration (NF) technology, followed by
alone, 9.4 million m3 of water are wasted a compact system that removes pollutants
yearly. from the cooling water, making it suitable
for reuse.
Our innovative system Grundfos WEsave
(water + energy save), can recycle and WEsave can substantially reduce the water
reuse wastewater. From the software footprint within our own factories and
simulation based on a common scenario, offices, as well as helping our customers
Grundfos WEsave can overall reduce to boost their own sustainability agenda. Grundfos WEsave
pilot system in
water consumption in cooling towers That is why it was chosen to win Grundfos’ Bjerringbro,
by up to 25%. On top of this, Grundfos Innovation Award, 2021. Denmark.

Grundfos Sustainability Report 2021 18


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Our ambition: to embed circular principles throughout


our business value chain.

One way we can achieve our ambition is by taking back the


equivalent of 500 tonnes of materials by 2025 and reduce
waste to landfill 50% by 2025 against the 2018 baseline.

Circular business
At Grundfos, we strive to reduce our impact on the planet
by embedding circular principles throughout our business. Through the take-back programme,
we recycle components, and mate-
rials such as cobber, aluminium,
neodymium and plastics.

From sourcing raw materials to the initial our environmental footprint. We are
stages of product design and every step identifying circular activities and projects
of the lifecycle thereafter, circularity has a from the design phase of our products to
place within our products and solutions. manufacturing and reuse and recycling.

OUR APPROACH We aim to reduce the amount of virgin


We have been working with circularity raw materials in our products and
for several years, especially with recycling reclaim old products from the market to
and reuse initiatives, such as our take- be remanufactured and reused. As these
back programme. products were not initially designed
for disassembly and to run a second
We are now extending these initiatives life, strict testing procedures are being
and launched several pilot programmes applied, with results and insights imple-
to explore how our business can mented into our design processes.
integrate more sustainable practices
throughout our value chain, while push- We also have a goal to extract reuse neo-
ing our efforts even further to reduce dymium-iron-boron (NdFeB) powders.

Grundfos Sustainability Report 2021 19


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

OUR SOLUTIONS vation or remanufacturing of the various opportunities for creating a scalable disassembly and technical evaluation Waste and resource recovery
Our take-back programme enables us to materials and components retrieved in remanufacturing supply chain from process. Our verification has shown that Waste and hazardous waste are our sec-
improve our water and climate impact the take-back programme. We continue small-scale projects to the industrial level we can achieve a CO2 reduction by 50% ond and third most important environ-
through reuse, remanufacturing and integrating our take-back programme in for our circular take-back schemes. (compared to LCA for new pump house). mental impact aspects. We are address-
recycling of materials and components. several countries. For example, our UK ing this by generating less and moving
programme has grown to 70 wholesale Moreover, we are verifying opportunities Finally, we have initiated a project to the remainder up the waste hierarchy by
We are building capacity within the com- locations. Together, with our customers, for remanufacturing take-back rotors have the world’s first Cradle-to-Cradle promoting reuse, repair, remanufactur-
pany for the further disassembly, reno- suppliers and partners, we are exploring and stator laminate through a large-scale certified pump. ing and recycling.

Raw materials Design Manufacturing Reuse and recycling

We use recycled materials in our products when we can All Grundfos development projects must use the sustainable We believe recycling of the materials in our products is the last We are constantly looking into how to recover resources in our
guarantee the product quality and ensure compliance with product development toolkit, which sets out the sustainability resort. The focus needs to be on retaining the functional value of operations.
Approach

current chemical legislation and the Grundfos chemical focus list. strategy for the product, and helps guide important design the product or it’s components. Therefore, we are building up our
choices. capabilities within refurbishment and remanufacturing. Additionally, we are committed to creating a scalable supply
chain concept for a circular take-back system given different
market and technological conditions.

Grundfos continuously engages with suppliers to increase the During the design of our products, we focus on circular aspects, Refurbishment of high value industrial pumps in Denmark. Resource recovery screenings are carried out at high-impact
Examples of Grundfos initiatives

percentage of recycled raw materials in our products. such as: facilities every year to identify improvement projects.
- Recyclable materials Non-destructive disassembly of end-of-life small circulators.
We are testing recovery of rare earth magnets on a pilot scale - Chemical compliance The components are screened, qualified ‘good as new’ and stored The Grundfos Take-Back Programme for small circulators has
to ensure product resilience when reused. - Design for disassembly to be re-introduced to production. been deployed in five countries with returns expected to double
- Design for reuse, repair and recycling year on year.
Together, with Aalborg University, Denmark, we are looking into Testing of remanufactured products to ensure resilience and
Recycling of High-Quality Industrial Plastics (RHQI). Together with the Manufacturing Academy Denmark, Grundfos optimal quality. Grundfos participated in the partially EU funded project
is working to develop state of the art decision-making tools for SUSMAGPRO which aims to develop the capabilities in Europe
circular and sustainable product development. to recover, separate, reprocess and re-use rare earth (NdFeB)
magnets.
In 2021, Grundfos has started a project to evaluate how products
can be redesigned to qualify for Cradle-to-Cradle certification.

Grundfos Sustainability Report 2021 20


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

The Grundfos take-


back programme
enables reuses,
remanufactures and
recycles materials
and components.

RETURNED PUMPS FROM TAKE-BACK PROGRAMME (KG)

2017 6,260

2018 5,077

2019 11,997

2020 14,665

2021 37,992

0 5.000 10.000 15.000 20.000 25.000 30.000 35.000 40.000

OUR PROGRESS Initiatives include reusing rather than is now commonly assessed alongside
Over 37,000 kg of pumps were collected in recycling packaging materials and pilot- functionality, quality and price.
2021 through our take-back programme, ing the use of reusable crates for OEM
compared to 14,665 kg collected in 2020. customers. Grundfos was the first pump manu-
This puts us on track to meet our 2025 facturer to acquire an Environmental
target, and through testing, research Testing in rare earth minerals recovery Product Declaration (EPD), in 2019, in
and pilot projects, we will be looking to is ongoing to ensure product resilience accordance with the European standard
expand our results year on year. when reused. EN 15804. An EPD describes the environ-
mental footprint of a pump throughout
In 2021, we disposed 1,098 tonnes of Environmental Product Declaration (EPD) its life cycle, which is useful for both us
waste to landfill, broken down into In 2021 we saw many of our customers and our customers. In 2021 we published
129 tonnes of hazardous waste and increasingly demand documentation ex- an additional four EPDs on Grundfos
969 tonnes of non-hazardous waste. plaining how our products might impact products.
the environment.
This represents a reduction of 23%
compared to 2020, which also puts When it comes to purchasing decisions,
us on track to meet our 2025 target. the environmental impact of a pump

Grundfos Sustainability Report 2021 21


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CASE: REFURBISHED PUMPS A few scratches or damaged packaging no Rasmus Nyberg Sörensen, Product
longer means a returned CR pump needs Developer at agriculture startup Heft,

Selling refurbished pumps to be scrapped. Now it can be refurbished


and sold to another customer, reducing
wastage and saving CO2.
is using a refurbished CR pump for a
new unreleased product. “We needed a
powerful pump, and it’s working exactly

helps reduce waste and CO2 The idea came from Lasse Lorensen, a
Senior Project Manager at Grundfos.
as we hoped. We were happy to use a
refurbished model.”

“I noticed a pump that had been returned “In fact, as a startup, the refurbishing
Returned CR pumps now reconditioned and sold on. due to an over-order from a client – a scheme has helped us get access to a
pump worth €6,000,” says Lasse more powerful pump than we’d ever
Lorenzen. “It was due to be scrapped, as hoped for. The reduced price means small
we can’t usually re-sell used products.” companies like ours can access these
industrial-grade products.”
“I thought ‘this needs to change!"
Lasse is glad the refurbishing pilot has
We decided to create a pilot programme been a success. "Without the help of
to sell them as refurbished, putting them others, it wouldn’t have been possible.
back through the same testing process I have not met a single colleague who
that we apply to brand-new pumps and has said no to helping. Even though they
customers are already receiving the didn't really have time to help, they did it
refurbished pumps. anyway," says Lasse.

“I noticed a pump that had been


returned due to an over-order from
a client – a pump worth €6,000,”
Lasse Lorenzen,
Senior Project Manager, Grundfos

Grundfos Sustainability Report 2021 22


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Innovative solutions such as this


solar powered pumping station
are helping poor areas and
remote communities around
the world to access clean water.

Water access
At Grundfos, we innovate solutions and deploy partnerships
that help people in poor areas, remote communities or
water stressed areas around the world to access clean water.

Since 2000, 2.1 billion people have lasting impact by providing commercial- OUR SOLUTIONS
received basic water access – that is, ly viable, sustainable and smart water Innovative solutions and strong local
access to an improved water source solutions to underserved communities partnerships are the driving forces that Our ambition:
within a 30-minute round-trip of their
home. To achieve UN SDG #6 on providing
around the world. SafeWater, our centre
of excellence with the sole purpose of
will help us realise our water access
ambitions. From a solutions standpoint,
to help provide water access
access to drinking water, we need to help developing new business models that solar opportunities provide a sustainable by reaching 300 million
2.2 billion people access safely managed allow us to reach and help people living in alternative to diesel driven options to
people in need by 2030.
water – that is, receive water access in poverty or in remote communities, plays rural communities with no electrical
their homes – in the next eight years. an essential role in helping us achieve our access.
water access ambition. SafeWater works
OUR APPROACH alongside our Water Utility Division in cat-
We want to play a significant role in alysing transformational change in order
improving water service levels and create to reach our goals.

Grundfos Sustainability Report 2021 23


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Local partnerships
and innovative
solutions enabled us
to reach 1.6 million
people in 2021.

OUR PROGRESS the market today. It can produce water


Together with World Vision, Water during times of low power, such as early
Mission and International Committee morning and late afternoon.
of the Red Cross, Grundfos SafeWater
reached 1.6 million people in 2021. This • The Grundfos GO Solar app has been
establishes a cumulative result of 2.5 designed to make life easier for our
million people reached in 2020-2021. partners by allowing for on-the-go
sizing of pumps, regardless of location,
In 2021, Grundfos Water Utility launched internet connection and application
two new offerings that have the ability needs. The app’s built-in water demand
to benefit millions of people: calculator is based on geolocation,
making it simple to estimate the water
• The Grundfos SQFlex is one of the most requirements of homes, crops, livestock
efficient solar-powered products on and humanitarian intervention needs.

Water management SafeWater

We have served users in developing countries for SafeWater extends our core business water
decades. As part of this we work with underserved utility activities by identifying shared value

Approach
communities to manage their water better through projects with strategic partners.
water intake, treatment and distribution solutions.
This approach includes collaboration with aid
organisations and channel partners focused
on underserved communities.

• Drinking water treatment – Dosing and • Water ATM (AQtap).


Disinfection pump • Partnerships bring together financing

Grundfos solutions
• Ground water intake – SP, SQ institutions, NGOs, private sector partners, etc.

Examples of
• Solar water solutions – SQFlex, CRFlex, RSI, • Bespoke training journeys
PowerAdapt • Joining global and local projects
• Surface water intake – CR, CM
• Community water supply – SQFlex, AQTap
• Water distribution – SP, SQ, CR

Grundfos Sustainability Report 2021 24


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

We also ignited new shared-value different water uses for improved region, we provided water access, NUMBER OF PEOPLE REACHED (BY COUNTRY)
partnerships in 2021 that accelerate our system sustainability by bringing training, and after-sales service to
IRAQ
reach and impact in water-stressed areas. water from the Wang Tanot canal to fill more than 200,000 people in one of the
the canal in Pa Mak. To date, we have most vulnerable and war-torn regions INDIA
• With the district of Ayensuano, benefitted more than 2,000 families of the world.
Ghana, we signed a Memorandum of through helping fruit farmers. TANZANIA

Understanding to undertake a portfolio Further, SafeWater ran 18 internal


BURKINA FASO
of system renovations in 2022. The two • With Amazi Water, a non-profit courses and 12 partner webinars focused
systems for improvement have been organisation in Burundi, we established a on supporting people in need of water
SOMALILAND
identified as Otuase, a community of new partnership that enabled us to reach access. These were attended by 2,415
over 6,000 people, and Teacher Mante approximately 65,000 people in 2021 people across 66 countries. ETHIOPIA
community of over 11,000 people. with drinking water.
THAILAND

• With P.S. Spare Part Limited, in Thailand, • With our channel partner, Energy &
ZAMBIA
we are working to couple together Services in Burkina Faso and the Sahel

KENYA

SOUTH SUDAN

UGANDA

MALAWI

CHAD

HONDURAS

586,200
RWANDA

22,492 296,282
18,493 GHANA
53,435
146,265
2,264 PERU
6,000 503,220
HAITI

MEXICO
Keep up with our
water access initiatives BAHAMAS
by subscribing to our
SAFEWATER DIALOGUE
INDONESIA

Grundfos Sustainability Report 2021 25


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Solar pumping stations


improve lives in remote
Kashmir Valley.

CASE: PUMMEL, KASHMIR VALLEY

Bringing clean drinking water


to remote Kashmiri villages
How do you get safe drinking water when you live
in a remote village 5,600 feet above sea level?

Life in Pummel, a remote village in the else has to look after our children and maintenance solution that helps residents
Kashmiri mountains 5,600 feet above families.” reclaim several hours a day.
sea level, can be nothing short of idyllic.
Situated on the north-western stretch of Hujjat’s story isn’t unique. It’s a daily “Now, with the installation of the solar
the Himalayan mountains, its breath- struggle for the 50,000 other villagers pump, we are back in just 10 minutes,”
taking landscape speaks for itself. living in the region. says Hujjat.   

But for villagers like Hujjat Qayoom, its But last year, a team of engineers from “We have more time to spend with our
beauty also brings arduous challenges. Grundfos, in association with channel families, to teach our children and more
Clean drinking water is scarce. “We partner M/s SIAB Surgiments, were time to work and earn money.”
don’t have drinking water supplied to asked to come up with a solution. At
our homes. We need to go and get it first, electric water pumps seem like
ourselves,” says Hujjat. the obvious answer, but the erratic local
electricity supply makes them all but
"...now, with the installation of the solar
“Every day, we need to queue to useless. pump, we are back in 10 minutes. We have
manually hand-pump clean water into
our empty containers. The whole process The team had a more sustainable answer more time to spend with our families..."
can take hours. It’s tiring work, and being in mind: a solar-powered pumping
away for hours at a time means someone station, delivering a reliable, low- Hujjat Qayoom, Resident of Kashmir Valley

Grundfos Sustainability Report 2021 26


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Empowering
people
28 Diversity, equity and inclusion
32 Human rights
33 Health, safety & well-being
36 Learning & development
37 Employee engagement and community

Grundfos Sustainability Report 2021 27


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Diversity, equity Grundfos is committed to creating


a workforce that reflects the rich
diversity of our wider society and the
can fulfil their potential. In 2021, we
launched our updated diversity, equity
and inclusion (DE&I) roadmap which
Our aspiration:
We commit to

and inclusion communities in which we operate.

Our goal is to be considered an employer


outlines five pillars that will guide us
on our journey to achieving our global
targets by 2025.
improving quality of
life by enabling our
of choice because we attract and people to achieve their
Our people are our power and our most valuable nurture future pioneers across diverse As of 31 December 2021, the Grundfos
fullest potential.
asset. The more we work together to be an inclusive backgrounds. Holding A/S Board of Directors has nine
members, three of them elected by
and diverse workplace, the stronger we will be as
a business and a society.
OUR APPROACH employees. Of the remaining six board
By embracing diversity,
At Grundfos, we recognise how members, four are men and two are
important it is for our people to work women, leading to a gender distribution equity and inclusion,
in an inclusive environment where of 33% of board members are women. we make Grundfos
differences are valued and everyone
and society stronger.

Leadership commitment Inclusive culture Advancement and recruiting of women Early career development Reduced work capacity/special needs representation

We expect our leaders to ‘live and breathe’ diversity, To unlock the potential and power of our We strive for a better gender distribution We are committed to supporting and People who require accommodations based on physical or
equity and inclusion, meaning that leaders naturally diversity we must drive an inclusive workplace across Grundfos. As a leader in our industry, developing the careers of the next generation cognitive needs can add great value to our company. We
demonstrate an inclusive behaviour and mindset. culture where everyone feels valued and we have a responsibility to lead the way in the of Grundfos leaders and believe there is a lot consider it our responsibility to offer colleagues with reduced
respected for who they are. advancement and recruitment of women. we can learn from one another when we can work capacity the tools and support to thrive at Grundfos,
Approach

Our leaders must be active role models and work across age and experience levels. whether in our offices or production sites.
ambassadors for our DE&I principles and behaviours, This requires building psychological safety It is our responsibility to drive fair and diverse
reflecting this commitment into everything they do in the workplace, where colleagues feel hiring practices. We need to ensure younger employees are We want Grundfos to be recognised as a champion creating
- from the people decisions they make to ensuring empowered to take risks and bring their full nurtured to grow professionally by securing and nourishing an environment in which employees with
everyone in their team is heard and valued. selves to work, without fear of judgment or a purpose driven environment and providing special needs can thrive and contribute.
negative repercussions. the right development opportunities.

We established a DE&I Council with 10 senior We launched four Employee Resource Groups We launched new targets to improve the We expanded our Global Graduate A pilot programme for the recruitment of people with special
Grundfos initiatives

leaders mandated to drive the DE&I agenda (employee-led forums for engagement, representation of women at Board of Director Programme to include China and India. The needs have been started in Hungary. The pilot is focusing
Examples of

throughout the organisation. learning, community building and and management levels. We also launched expansion will continue into the US in 2022 on hiring neurodiverse colleagues into Grundfos and will
collaboration). our Women@Grundfos employee resource (see chart in learning and development help gather experience into how we can rethink recruitment
group. We aim to balance the men-to-women section). processes of people with special needs in the future.
promotion ratio.

Grundfos Sustainability Report 2021 28


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

EMPLOYEE RESOURCE GROUPS


Our Employee Resource Groups (ERG), WOMEN@GRUNDFOS
are employee-led forums that build a
more inclusive environment and address 135 members
diversity and inclusion in an engaging,
20 countries
collaborative, and community-based
way. These groups also create a platform 34 cities
for underrepresented groups to share
their voice, opinions, and feedback. We
launched our ERG agenda in 2021 and
established four groups within the year. ABILITIES@GRUNDFOS

97 members
10 Ccountries
17 cities

FUTURE@GRUNDFOS

141 members
22 countries
33 cities

PRIDE@GRUNDFOS

64 members
12 countries
20 cities

By embracing
diversity, equity
and inclusion, we
make Grundfos
and society
stronger.
Grundfos Sustainability Report 2021 29
Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

CASE: TRAINING PROGRAMME IN HUNGARY Autism is a greatly misunderstood 17 neurodiverse candidates were invited process, their logical thinking and how
condition. To help break down barriers, to a three-day LEGO workshop, in which they work and approach a task."

Encouraging neuro- Grundfos is piloting a specialist talent


programme to recruit neurodiverse
employees.
they were asked to build and then
programme robots made of LEGO. “Lego
is a very visual tool,” says Dora Deak,
Of the 17 candidates attending the
workshop, seven continued to a three-

diverse recruits The aim is to bring neurodiverse


individuals – in this case those diagnosed
Grundfos Senior Diversity, Equity and
Inclusion Specialist.
week talent programme with Grundfos
Hungary. The training programme
is run in partnership with local non-
with autism – into the workplace and “It’s good for spotting skills. It also governmental organisation Salva Vita,
Grundfos Hungary is piloting a whole give them the training they need to reveals how a candidate structures a and Specialisterne, an organisation
new way of hiring talent. become invaluable employees. helping those with autism find
employment.

The remaining seven candidates


were assessed for their skills and
response to certain exercises, including
computer programming, working with
spreadsheets and pattern recognition.
Additionally, each candidate is given a
one-to-one semi-structured interview,
where their skills, personalities and
expectations are determined.

At the end of the three-week


programme, four candidates moved
forward to start jobs at Grundfos in
January 2022.

Members of all hiring teams will attend


an Autism Awareness session, to help
facilitate a smoother transition for the
candidates.

Grundfos Hungary is using


LEGO workshops as part of an
innovative new hiring process
for spotting candidate skills.
Four new recruits have been
successfully hired as a result.
Grundfos Sustainability Report 2021 30
Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

OUR PROGRESS

PILLAR 2025 TARGETS WHERE WE ARE IN 2021

Leadership • 60% say Grundfos is fully ‘committed’ to DE&I • 40% say Grundfos is fully ‘committed’ to DE&I
commitment • 60% say leadership has made a ‘significant difference’ • 37% say leadership has made a ‘significant difference’
to DE&I to DE&I

Inclusive culture • 80% say they can be their ‘authentic self’ • 75% say they can be their ‘authentic self’
• 80% say their perspectives are ‘heard and respected’ • 75% say their perspectives are ‘heard and respected’
at work
at work

Advancement • 27% women in leadership positions • 22% women in leadership positions across full organisation
& recruitment • 20% women in senior management • 13% women in senior management across full organisation
of women

Early career • 1.5x attraction rate for early career vs. Grundfos overall • 1.85x attraction rate for early career vs. Grundfos overall
development

Reduced work capacity • 5% reduced work capacity in total organisation • 3% reduced work capacity in total organisation
/ special needs • A 5% point increase in feeling they are an ‘equal • 70% feel they are an ‘equal contributor’ in their workplace
contributor’ in their workplace

Our ERGs formally


create spaces for peo-
ple to share specific
interests, while also
meeting and building
a strong sense of
belonging at work.

Grundfos Sustainability Report 2021 31


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Human rights
At Grundfos, we live the responsibility to
respect and protect the human rights of Conduct. Nonetheless, understanding throughout the value chain, formalise
and managing human rights is a our commitments, and highlight our
all our employees, where ever they work.
dynamic process, which demands that performance.
we continuously seek to improve our
governance and practices. We expect all our employees and business
partners to consider the impact their
OUR PROGRESS decisions may have on human rights, and
FREEDOM OF In 2021, we revised our human rights that we all act accordingly. We will roll
DISCRIMINATION
ASSOCIATION due diligence process and identified our out our revised human rights policy and
salient human rights issues that focus associated global training for Grundfos
on prevention and mitigation measures, employees and partners in 2022.
such as continuous assessment of
potential human rights risks in our HARASSMENT PREVENTION
HEALTH FORCED
AND SAFETY LABOUR supply chain. We introduced our harassment
SOME OF OUR prevention policy in 2020, which outlines
SALIENT HUMAN The new process builds upon our existing a safe working environment for all our
RIGHT ISSUES
policies, incorporates new applicable employees to ensure they are free from
We are committed to creating a culture regulations and requirements, and abuse and harassment. The policy is in
that champions respect for human integrates learnings from our human line with the Grundfos human rights
WAGES & CHILD rights, and while our work is an ongoing rights due diligence programme and commitment and the standards set by
BENEFITS LABOUR
process, our programmes and policies impact assessments conducted between ILO Convention 190.
in place ensure that we respect and 2017-2020 in China, India, Serbia, Mexico,
WORKING advance human rights across our and Ghana. In our continued efforts to prevent and
HOURS
business. address harassment in the workplace,
In 2022, we will launch the Grundfos we introduced practical guidelines and
OUR APPROACH Human Rights Plan, which outlines our e-learning trainings in August 2021.
Our commitment to human rights is goals in this area and action steps. The These trainings were rolled out to all
A company wide mapping of human integrated and communicated across plan aims to sharpen the focus on our people managers and translated in
rights helped us identify those rights
we could potentially impact. The figure
the organisation through our values, human rights efforts with a broader the eight most used languages within
includes some of our salient rights. our group policies and our Code of perspective on the overall footprint Grundfos.

Grundfos Sustainability Report 2021 32


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Health, safety & well-being


Grundfos is committed to ensuring the health, safety and well-being (HS&W) of our
colleagues and collaborative partners performing activities on behalf of Grundfos.

Our health, safety and well-being and social balance by exhibiting the the pandemic subsided, flexibility and GRUNDFOS HEALTH, SAFETY AND WELL-BEING BEHAVIOURS
(HS&W) programme is based on three desired behaviours outlined by our remote working will continue to be
desired behaviours: HS&W programme. welcomed for many Grundfos employees.
hole team a
• Be present  To facilitate this across the business we e th e w nd le
volv ad
: In by
e rs n in erest in your
t ex
• Take action  COVID-19 AND REMOTE WORKING have a new remote working policy that ag ow a am
an : Sh coll
ea pl
M a m g e
Te : Be p ro ac t ive ab ues
• Don’t compromise  COVID-19 has continued to evolve supports remote ways of working and r yo n e o ut
H
e SW
Ev
over the last two years and is now an empowers senior leaders in all countries Pre Be
sen on
OUR APPROACH integrated part of how we do business to develop specific policies. t cti
eA
Tak
At Grundfos, health and safety are just at Grundfos. One way we adapted to the

s immediately

i h a problem

Upper Managers: Co
as much about protecting mental health pandemic is by offering on-site COVID-19 Generally, the policy allows for

difference

Managers: Enco
Everyone:

Team: Build tr
and well-being as they are about physical testing at our corporate headquarters individual managers and office-based BE PRESENT.
safety in the workplace. As such, mental location in Denmark and several sites employee to evaluate work-from-home TAKE ACTION.

t
ncern

ke a
ue w

S h
DON’T COMPROMISE.

a
ma
well-being plays an integral part of our in the US, in order to minimise the risk conditions together. All employees who

ust
re c
e ag
’s co

urag
to

on

mm
a
oll

n
new HS&W programme. of contamination. can work from home have access to

eam

ce

ey
ds
o
c

rn

un
Lo
a
sa

o
up
:

u
ve

i
ne bo

c
po
r

rt
a comprehensive IT package, training

ou

ate
ea
ryo ti ut

ea
r
l HS
Eve

ty
er n W

op
ev yo

or
We are committed to ensuring HS&W A long-standing outcome of the materials to enable healthy remote
o

t
u

en
:N

Compromise
m pp sh r te

ly
Tea Su an ar a m
rs: ec
d
by providing a good work environment, pandemic is that remote working is working conditions and technical and
on

Don’t
e
nag sh
are cer
Ma HS
ns

preventing work-related injuries and desirable for many employees. In 2021 ergonomic guidance.
W
con
cern
s
ensuring a good physical, psychological we decided that once the impact of

Grundfos Sustainability Report 2021 33


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Lost Time Injury (LTI) ratio


Unit 2021 2020 2019 2018 2017 LEADERSHIP PLEDGE
ON MENTAL HEALTH
per million
2.23 1.81 2.52 3.42 4.26
working hours

01
Develop and deliver an action plan to support
good mental health in our organisation.

SAFETY WEEK We also improved our processes for goal to reduce staff reported stress levels
Safety Week has become a tradition for
Grundfos, where all employees across
incident investigation and global
knowledge sharing in 2021. As we
from 21% to 10% by 2025. In our response
to stress management for our employ- 02
the globe are invited to join activities and continue with our approach, we are ees, we have implemented group-wide Promote an open culture around mental
training that focus on creating a safe and focused on systematic identification and e-learning tools for stress prevention and health, working towards eliminating stigma.
healthy workplace for everybody. Group analysis of why accidents happen. mitigation. 1,567 employees took part in

03
environment, health and safety (EHS) our stress management training in 2021.
and HR will also continue to play a key Despite the continued effort, we missed
role in provide training and workshops our LTI ratio target of 1.9 and ended on Continued improvement initiatives will
Take proactive steps to develop our culture
for all Grundfos employees, building 2.23. We are still committed to our overall include providing targeted support for and ways of working towards creating positive
the mindset that all employees should goal for 2025 to reduce lost time injuries people leaders in how to address and mental health and reducing mental ill-health.
embrace our HS&W ambition. of our employees down to 1.5. manage stress within their teams. We

04
are also in the pilot stage of an employ-
In 2021 we ran the health, safety and MENTAL WELL-BEING ee community dialogue programme
well-being e-learning programme with A major addition to our 2021 HS&W designed to create an open platform for
Empower all our people to manage and
91% completion rate among our white ambition is the inclusion of mental all employees to talk freely about mental prioritise their own mental health,
collar workers. well-being. We recognised that it was health topics and generate more wide- and to support one another.
an area we needed to improve and spread understanding of mental health

05
OUR PROGRESS bring more attention to throughout the in the workplace.
Health and safety is regularly monitored company, particularly in relation to stress
through an annual self-assurance process management and removing the stigma LEADERSHIP PLEDGE ON MENTAL
Signpost our people to mental health tools
as well as a rotating audit process and behind mental health. HEALTH and support they need.
third-party management certification. As part of our commitment to mental
In 2021, employee reported stress had a health, we signed the Leadership Pledge
To ensure that we are monitoring our
risks, opportunities and performance,
slightly negative development, mainly for
white collar employees, where the share
on mental health, led by Poul Due Jensen,
CEO, in 2021. The pledge is a global
06
and are meeting the highest standards of employees who have answered they business-led initiative whose mission Regularly measure the impact of our efforts,
being open about our progress, to influence and
of HS&W, we achieved the ISO45001 feel stressed quite often or very much has is to advocate for positive change for inspire change in our organisation and beyond.
certification in February 2021. increased 1%. Therefore, we have set a mental health in the workplace.

Grundfos Sustainability Report 2021 34


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CASE: FACING THE ELEPHANT IN THE ROOM

How Grundfos is facing


the elephant in the room
Breaking the stigma and making it easier for employees
to talk about mental health.

Mental health issues can affect how they are feeling is vital,” says Letitia dubbed ‘Nelly the Elephant’ in reference
anyone: at any one time, 1 in 6 of us Winston, Country HR Responsible for to the well-known song).
are experiencing a common mental UK & Ireland, who has led the project.
disorder. Yet it is still a taboo subject in “Our Mental Health First Aiders have “It’s incredibly important that mental
many workplaces. Grundfos has been introduced ‘Coffee and a Chat’ sessions well-being is no longer seen as
working to change that by overcoming to help people share their feelings.” 'something we are uncomfortable'
the stigma and providing a safe place talking about,” says Glynn Williams, Area
to ensure Grundfos employees feel “We’ve also trained our own in-house Director of Commercial Building Services
comfortable to recognise, manage, counsellor.” and UK lead.
help and support both themselves and
others. It was all part of the Grundfos ‘elephant “The initiatives we have launched
in the room’ campaign – the thing that do the opposite, offering multiple
“Creating an environment that allows nobody wants to talk about. This gave communication platforms.”
people to feel safe and openly talk about us a visual mascot (who was quickly

“Creating an environment that allows people to feel


safe and openly talk about how they are feeling is vital.”
Letitia Winston
Senior Mental Well-Being Specialist

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Learning and development


We are dedicated to ensuring our people have
the best conditions to work, learn and grow.

By giving our people training and develop- The Grundfos learning approach focuses We also launched the senior leaders’
ment opportunities, we not only support on: academy, where 68 of our most senior
them to grow as individuals and learn • Learning by doing: learning in the flow leaders have started their development
as a community, but we also continually of work through assignments, projects, journey of transformational and digital
improve our own high standards as a coaching, mentoring, etc. leadership combined with individual
business and ensure that our employees • Learning through sharing: knowledge assessments and development plans.
stay employable, outside of Grundfos too. sharing through communities of prac-
tice and dialogues with colleagues We expanded our digital learning GRUNDFOS GRADUATE PROGRAMMES
OUR APPROACH • Learning formally: concentrated talent through our G-learn platform by creating
PLUS EXPANSION
The skills shortage poses a major development programmes, including Customer Segment specific Academies
challenge for businesses in the current formal training plans (both in-person (e.g. with product and application train-
environment. Therefore, reskilling and and virtual) ings). We also added several new leader-
upskilling our workforce is vital for ship trainings such as leading in hybrid
Grundfos success. All of this is supported by our learning world, leading in matrix, as well as added 11 + 10 DENMARK
platforms such as SF LMS, modular VR courses such as stress management,
Grundfos’ purpose and ambitious and G-learn, our online platform provid- mental health awareness, unconscious
strategy requires transformation of our ing access to thousands of courses on bias, micro-aggressions, and anti-har- 4 + 6 INDIA
company. Employee development is both business-critical and soft skills. assment in 2021. We issued material
part of Grundfos’ People strategy and is that will enable managers work more
implemented at every level of our organ- OUR PROGRESS holistically with employees with special 3 + 4 CHINA
isation. Every employee is in the driving In 2021 we engaged more than 300 col- needs, including those with neurodiverse
seat of their own development, and our leagues across the company in helping conditions.
people leaders play crucial role enabling us to find out how to accelerate our
5 USA
learning to happen. All while Grundfos learning efforts at Grundfos. Finally, we extended our Global Graduate
provides the necessary tools, platforms Programme into include China and India.
and programmes to support a continu- Their insights were used to build the The expansion will continue into the US
ous development atmosphere. foundations for our learning roadmap. in 2022.

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Employee engagement Our goal: to create a positive, measurable


and lasting impact in the communities
and community where we work and operate.

When our employees live and work in thriving communities,


or feel empowered and engaged through acts of service and
giving, it makes our company and all of society stronger.

Our commitment to community work and employee


engagement programmes extend our global impact.

OUR APPROACH One of the most amazing elements


Through our community work and of our support, and of our unique
employee engagement programmes operational structure, is the multiplier
– such as Water2Life, education, and effect of donations through fundraising
employee volunteering and donations – programmes. Fundraising amounts
we aspire to extend our global impact. raised by Grundfos employees are
We also focus on volunteering and matched by the company and by our
fundraising programmes to further charity foundation, meaning every dollar
enhance our impact in the communities raised is doubled through matched
where we operate. funding.

Water2Life is our employee-driven In addition to financial support, we


programme which helps us to make offer employees communication help to
a real difference in low-income raise awareness of any fundraising and
communities across the world that are voluntary initiatives and allow them time
impacted by the growing global water to undertake these activities.
challenges. Whilst we are specialists in
providing water solutions, we partner This structure ensures that we are
with NGOs to use their specialist working with and supporting projects
knowledge to support each of our where we can provide the greatest
Water2Life projects. benefits.

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OUR PROGRESS Frontières (MSF). It runs water focussed “On behalf of the community who have clean drinking
To boost our community engagement
and local presence in 2021, we launched
programmes, like WASH, that focus on
securing clean water and sanitation for
water in the rejuvenated pond and farmers who were
our global community engagement at-risk communities as well as teaching able to grow fruits and vegetables for another season,
network. The network already has 41 about hygiene.
country representatives, with the aim Hand in Hand India is grateful to your company and all
of having all 58 countries represented
by 2022. The goal of the network is to
Between 2010 and 2021 we provided
better water access for over 60,000
your employees who have contributed for the betterment
improve engagement levels and offer people through Water2Life. By 2030, we of life and humanity. We thank you for supporting Hand
an open channel where employees
can share experiences, ideas and
want the programme to have reached
the lives of 100,000 people.
in Hand India.”
activities about how they can volunteer,
Sandip Mookerjee
fundraise and contribute to their local The pandemic again restricted group
Head of Partnership & Alliance, Hand in Hand, India
communities. activities like Walk for Water in 2021.
However, we turned what is normally
Sandip Mookerjee
In 2021, we launched three new multiple events taking place across the
Head of Partnership & Alliance, Hand in Hand, India
Water2Life projects. For example, we globe into one giant virtual walk hosted
worked with Hand in Hand India by Grundfos US. Almost 300 people
to launch a project with the aim of from several different countries took
reaching a local community of around part, raising more than USD 124,000 in
1,000 people that do not currently support of Water Mission.
have basic access to water. The project
included installing a Grundfos solar In education, Grundfos is working
pump, renovating their irrigation tank, with Aalborg University and two
developing organic farming methods, other companies in the development
and installing five toilets to help improve of an online sustainability education
basic water access and sanitation in the programme for primary and secondary
village. schools. Grundfos is contributing to
three sections, access to water, circularity
We also launched a new Water2Life and human rights.
partnership with Médecins Sans

Employee volunteer
event assisting a public
school in Hungary.

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CASE: ARGENTINA

Helping 15,000 under-privileged


Argentines access clean water
and grow crops
Grundfos employees donate water purifiers and
install a water harvesting system.

Everyone deserves access to clean 15,000 people in total – water purifiers “We no longer need to boil water,” says
drinking water. But in some under- made by manufacturer LifeStraw. Yoli, a volunteer and local resident.
privileged parts of Argentina, getting a “Because now we have safe water, to
daily supply of clean water isn't easy. The project was installed by Agua Segura, drink, to cook, to knead …for everything.”
a local social enterprise that designs and
In the Escobar, Pilar, Tigre, San Fernando implements water access solutions. “Thanks to the fact that Grundfos and
and San Isidro regions, residents need Agua Segura installed ultrafiltration
to boil or manually chlorinate water One of the communities has received a technology, today, in our soup kitchen we
drawn from local wells to make it safe water harvesting system. Using Grundfos have access to quality water,” says local
Grundfos pumps
for human consumption. Something as pumps, the water harvesting system resident Estela. “This ensures that the are providing access
to clean water in 75
simple as instant access to clean water helps the residents reuse rainwater to food is made with water without germs
communities within
would be life-changing for the residents. irrigate their community garden, where or toxic substances.” Argentina.
they grow fruit and vegetables that are
To help, Grundfos Argentina worked given to local residents. The project also “The filter was a big change in our lives!”
alongside the global Grundfos Foundation includes educational workshops focusing
to give 75 local communities – some on water, health and hygiene.

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CASE: WATER SUPPLY SYSTEMS

Supporting MSF water


projects in Venezuela
and Zimbabwe
Access to water is a fundamental pillar renewing hospital structures in the state
in securing good health for people and of Bolivar, building new water points and
preventing diseases all over the world. educating local people around better
As the political and economic situation hygienic practices.
continues to decline in Venezuela and
Zimbabwe, available funds for public Zimbabwe
and healthcare systems are being greatly In Zimbabwe’s capital Harare, recurring
affected. outbreaks of cholera and typhoid fever
are a pressing health concern for the
Access to water and sanitation contributes more than 1.6 million people living
to improved health and helps prevent the there. In many of the city’s suburbs, the
spread of infectious disease. Médecins public water supply is unreliable. Leaking
Sans Frontières (MSF) and Water2Life sewage pipes, pit latrines and poor waste
are creating vital infrastructural support management are contaminating the
systems for local communities to access groundwater and endangering people’s
water and better medical care. health.

Venezuela MSF and Water2Life are building new


The economic crisis has severely water points using innovative borehole
impacted the country’s public health technology that will provide water to
and water supply systems, resulting in communities in Harare. Health clubs
many hospitals not fully functioning are also being set up to empower
and people not having access to clean communities to manage their own
drinking water. In a country with high water points, share important messages
Together, MSF and malaria outbreaks, this puts local health around hygiene, disease prevention and
Water2Life are
bringing water supply at great risk. Together with MSF we are water management.
systems to Venezuela
and Zimbabwe.
Grundfos Sustainability Report 2021 40
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Reducing
our footprint
42 Saving our water
45 Saving our energy
51 Green supply chain

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Saving our water


GRUNDFOS WATER WITHDRAWAL SOURCES

Water is our business, and we work tirelessly to


educe water withdrawal in our own operations.
0%
SURFACE WATER

Climate change, water scarcity and OUR APPROACH


urbanisation are some of the biggest Our global water withdrawal is relatively
challenges that impact the way we low compared to organisations in other
use water today and in the future. We industries. Our primary use of water is in
92.8% understand the importance of this our manufacturing and assembly plants.
MUNICIPAL WATER precious resource and the role it plays
in the way we do business – including As we consider our water withdrawal
within our own environmental ambitions, we are currently revising
footprint. our approach to water withdrawal by
7.2% increasing our focus into other water
GROUND WATER management areas.

It’s why we are committed to responsibly measuring,


managing and reducing our own water withdrawal.

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AREAS WITH HIGH WATER RISKS AND GRUNDFOS OPERATED SITES WATER WITHDRAWAL* (M³)

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
0%

-10%

RUSSIA
-20%
-19%
-22%
-28% -33% -30%
-34%
-32%
ITALY -33%
-36% -40%
HUNGARY CHINA
CALIFORNIA -48%
-41%
-50%
INDIA
-51%
MEXICO THAILAND -60%

*Baseline year is 2008. Dotted lines indicate insufficient data.

OUR PROGRESS putting us in a strong position to achieve areas suffering from the highest water We currently measure our wastewater of our water discharge. We then plan to
Despite still being influenced by the our 2025 goal to reduce our water risks first. on an annual basis. To improve the accu- implement the necessary improvements
reduced number of employees in withdrawal by 50%. racy of our data we will be deploying a to our infrastructure.
plants and offices due to COVID-19, our In water discharge, our goal is to have process of continual data management,
2021 water withdrawal increased 7.2% Water is a localised issue. To understand net zero discharge from water by 2030. allowing us to get better quality data on
compared to 2020. Compared to 2019's our impact, in 2021 we mapped our We are still working to make this a re- our wastewater.
figures, we achieved a reduction of 11.5%. major water consuming sites in high- ality by analysing the different levels of
water risk areas. This allows us to water risks and wastewater infrastruc- In 2022, we will establish a validated and
Overall, we have reduced water use by tailor our water investment guidelines, ture across the world. robust data baseline so we can accurate-
48% compared to our 2008 baseline, ensuring we are targeting investment in ly evaluate the environmental impacts

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CASE: SAN LUIS POTOSI, MEXICO

Treatment and reuse


of wastewater in Mexico
Saving 850,000 litres of water through wastewater reuse in operations.

In our plant in San Luis Potosi, Mexico, with a conductivity of 1,200-2,000 micro
we set ourselves the challenge to siemens (µS). The treatment process
reduce the amount of water we used includes precipitation of all pollutants
and wastewater we sent for external and then primary ultrafiltration.
treatment.
The plant also collects rainwater and
Our best option was to reuse the wastewater that is cleaned using reverse
wastewater from our operations, with osmosis.
the dual benefit of reducing the amount
water we used and the water we sent Each month we treat around 70,000 litres
offsite for treatment. of water, 60% of which is recovered from
our operations, rainwater or wastewater.
We built our own water treatment This has led to water savings of 850,000
plant, where water arrives very dirty litres in the first 12 months of operation.

Treating and
reusing wastewater
leads to big water
savings in San Luis
Potosi, Mexico.

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Saving
our energy
The new Grundfos USA Headquarters
and Global Headquarters for Water Util-
Grundfos has been a long-time supporter of the global ity in Houston, Texas, has been designed
and built according to LEED platinum
movement to limit the world’s temperature increase to 1.5oC certification standard, which has
enabled significant energy savings.
above pre-industrial levels, and we are constantly evaluating
our impact across our entire value chain.

Our scope 3 emissions make up 99% of We don’t underestimate the impact we By reducing energy consumption (ventilation, lighting, cooling, heating,
our total value chain emissions, and our have as a business, and that is why we through a green building portfolio, etc). To successfully deliver CO2 emissions
approach to addressing these emissions are just as committed to minimising the increasing investments in renewable reductions, energy efficiency must be
are outlined in our four ambitions. negative effects of our own business energy at our facilities, employee embedded in the way we design and
operations through our green buildings, interventions, and transitioning to an operate our buildings.
However, when looking into our own car- electric vehicles (EVs), and renewables electric vehicle fleet, we are preparing
bon footprint, being scope 1 and 2 emis- programmes. ourselves to our SBTi target setting,
sions, energy consumption is the largest which we will present in 2022.
contributor to CO2 emissions associated OUR APPROACH
with our operations. We are making significant progress in We are also continuously evaluating and
identifying our highest GHG-emitting reducing energy consumption across
Our production and assembly sites activities, while also engaging employees our building portfolio. We estimate that
account for approximately 90% of our across our company to adopt a more 30% of our total energy consumption
total energy consumption. energy-efficient mindset. relates to our building operations

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In transitioning to electric vehicles committed to increasing EV uptake Trucks and light commercial vehicles are
(EVs), transportation and logistics within their operations by the end of currently excluded from the programme
play an essential role in reducing our the decade. due to poor range performance of
own carbon footprint. Our goal is to both vehicles and a lack of necessary
have a fully electric fleet by 2025. To In 2020, Grundfos launched a fleet infrastructure in some countries. It is
support our mission, we joined the electrification programme, the roll out key that we balance our objectives for
EV100 Climate Group. This association of which was divided into individual transitioning with the availability of EVs
brings together a group of leading phases. We work in conjunction with and battery charging stations in specific
international companies publicly our regional sites with each phase. regions.

Voluntary Mandatory
Phases EV uptake EV uptake Objectives 2021 2021 achievements EV long-term goal

Phase 0: 2020–2021 2021 • 14.5% of fleet fully electric • Achieved 14.9% of fully electric
Denmark, fleet
Norway,
Sweden

Phase 1: 2021–2022 2022 • Create EV-fleet programme • Objective achieved 100% EV fleet by 2025
Austria, Belgium, Canada,
Finland, France, Germany, Reduce CO2 emissions
Hungary, The Netherlands, 54% by 2025
Portugal, Switzerland,
United Kingdom, United (compared to 2018
States
results)

Phase 2: To be decided To be decided • Embed CO2 limits in country • Objective achieved


All other countries in 2022 in 2022 fleets with >50 company cars
• Downsize combustion engines
• Promote full hybrid solutions
• Reduce use of plug-In hybrids

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In renewables, we are moving away connected to the same electrical grid


from fossil fuel-based sources of energy from which we are consuming. We aim
by transitioning to and investing in to avoid using Energy Attribution Credits
renewable energy opportunities. or purchasing of green electricity as
We are also continuously evaluating levers for reaching our 2025 CO2 target.
their benefits and risks, while taking
into consideration the importance of ENERGY-KAIZENS: UNLOCKING
renewable energy in responding to the EMPLOYEE LED EFFICIENCIES
climate crisis. Our employees are often the best
resource for turning sustainable practices
For example, we are investing in into reality. To achieve the targets we
additionality, which is a renewable have set ourselves, we need to empower
energy strategy referring to our employees across the globe to
organisations directly adding new share their ideas. We do this through
capacity for renewable energy to their deployment of our Grundfos Production
own operations. Adding more renewable System and implementation of ‘energy-
energy to the grid speeds up renewable kaizen’ projects, where our employees
deployment and makes us less reliant on identify and implement energy saving
the existing amount of renewable energy initiatives.
in the grid.
The aim of our kaizen events is to
We will also only invest in renewable empower employees to drive operational
energy assets, either on our own efficiency, reduce time, energy and
premises or in locations where we operational waste and minimise our
can verify that the energy produced is environmental footprint.

Our Grundfos
Production System
and efficiency projects
empower employees
to identify and share
sustainable practices.

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CO₂ EMISSIONS (METRIC TONNES) ENERGY CONSUMPTION (MWH)

2015 2016 2017 2018 2019 2020 2021 2015 2016 2017 2018 2019 2020 2021
340.000
333,705
120.000 330.000
101.584
99.627
88.743 100.000 316,642 320.000
80.068 310,613
91.952 80.000 308,585 310.000
91.166 84.814

60.000 305,657 300.000


297,937
40.000 290.000

20.000 280.000
279,471
0 270.000

From 2020 on, we have enlarged our scope and included own vehicles consumption.

OUR PROGRESS energy consumption and environmental this level of certification. We estimate As of 2021, our LEED certified building
In 2021, primarily driven by increased impact, we remain committed to reduce that we are currently making savings portfolio includes:
activity level and our acquisition of our absolute emissions. We will continue at our Houston site by generating an • India, Chennai: LEED Platinum (2020)
Eurowater, our energy consumption to drive energy efficiency, transition to estimated 133 MWh from our PV panel • Thailand, Pravej: LEED Gold (2017)
and CO2 emissions increased by 7.4% electric vehicles and progress towards power and water savings of 2,272 m3 p.a. (interior design)
and 4.6% when compared to 2020. renewable energy to reach our our We anticipate LEED certification of the • Turkey, Kocaeli: LEED Silver (2013)
However, 2020 was an atypical year, planned SBTi targets, which we will building will be awarded in 2022. • United Arab Emirates, Dubai: LEED
heavily influenced by COVID-19. If we publish in 2022. Platinum (2020)
compare 2021 performance with 2019 Furthermore, we broke ground in Serbia • US, Houston: LEED platinum (2021)
(pre-COVID-19), we find that our energy In green buildings, we opened our on a new 19,400 m2 production plant • Serbia, Indija: building under
consumption has increased slightly by new US Water Utility headquarters in that will be LEED gold standard due to construction. Designed to achieve LEED
1% and CO2 emissions dropped with 5%*. Houston, Texas, in 2021, which has been our focus on reducing the water and Gold certification. Expected in 2022.
designed and built to a LEED platinum climate impact of the building. * When comparing 2019 and 2021 performance,
the scope excludes energy consumption and CO2
While a striving business and increase certification standard. It is one of the
emissions related to own vehicles as this was not
in activity level has a direct effect on our very few buildings in Texas to meet included in the CO2 reporting until 2020.

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Transitioning to electric
vehicles (EVs) plays a
key role in reducing our
own carbon footprint.

In transitioning to EVs, we launched 2021. Smaller installations are also being


phase 0 in July 2021. The Nordic countries built at sites in Canada and the US.
selected for phase 0 represent 15% of From our renewable energy assets
Grundfos’ global fleet. These countries installed at facilities across the globe,
took the lead in transition due to high we are now producing 4,000 MWh p.a.
availability of renewable electricity and yielding an approximate CO2 saving of
good EV charging infrastructure. 1,800 tonnes annually.

To facilitate the transition, we have ISO50001: IMPLEMENTING ENERGY MAN-


introduced a voluntary uptake stage in AGEMENT ACROSS PRODUCTION PLANTS
advance of the mandatory uptake. This Our facilities worldwide are setting
allows time for familiarisation with the targets for improvement and the sharing
new EV technology, run driver feasibility of best operational practices. Our goal
studies, change routines, implement is that by 2025, all of our sites with an
charging infrastructure and learn from energy consumption of over 1,000 MWh
early adopters in the business. will be certified ISO50001.

We anticipate that countries not In 2021, our production plant in Suzhou,


included in Phase 0 or Phase 1, will be China, achieved ISO50001 certification.
selected for voluntary uptake in 2022- This was a major achievement that will
2023. improve and sustain energy management
in the plant in years to come. With the
In renewables, we are well underway current scope of ISO50001 certificates,
with major renewable energy we now cover 68% of our Group energy
installations at several of our bigger sites, consumption under certified energy
including Italy, Serbia and Hungary, in management systems.

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CASE: GRUNDFOS CORPORATE FLEET and how to charge them and which manufacturers, like Ford and Hyundai,
insurance plans to choose.” giving us a look at the latest vehicles.”

Helping employees “The group grew from a handful of


people to over 200 in just one year. We’ve
“Grundfos and the Grundfos facilities
team are great – they’ve installed lots

buy into electric cars even had a group meet-up to let non-EV
drivers take a look inside EVs to see what
they’re like. We’re arranging another
of EV chargers in the company car park.
They’re highly responsive, listening to us
and adding more chargers as the number (From left) Steen
meet-up in the spring.” of EV drivers increases.” Talmark, Anders
The electric car revolution is sparking Berg Jacobsen and
Christian Stabehl
interest across Grundfos. “We’ve also had visits from major local “We’ve gone from 26 chargers to 56 in just form part of the
EV community at
EV dealership with cars from leading EV one year, with more to be installed in 2022.” Grundfos, which has
grown from a hand-
ful of employees to
200 members in
just one year.

Electric vehicles (EVs) offer greatly themselves that have really powered the
reduced carbon emissions compared to switch to EVs.
vehicles powered by traditional fossil
fuels. “It started out as an informal chat on our
internal instant chat system among me
Grundfos – which knows exactly how and a few other electric car owners here
energy-efficient electric motors can be at Grundfos HQ,” says Christian Stabehl,
– is encouraging employees to make the who works as an IT business partner.
switch to electric cars by offering electric “But it quickly grew into something else
charging points and a discounted car entirely.”
charging subscription plan via popular
supplier Clever. “We soon saw how much interest there
is for EVS. Non-EV owners were asking
Grundfos has committed to switching questions about owning an electric
its entire fleet of corporate vehicles to vehicle, from the money they could save
electric by 2025, but it’s the employees on running costs to how they are to drive

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Green
supply chain
Our green supply chain is vital to building a resilient
DESIGN & PRODUCT company able to implement robust solutions.
DEVELOPMENT

SALES

We are setting the direction and goals Just as we expect high standards of
for reducing our scope 3 emissions ethical and environmental practices
related to our suppliers, downstream for all of our employees in our Code
USAGE & PURCHASING
LIFETIME transportation and packaging. We be- of Conduct, our Supplier Code of
lieve that engagement and collaboration Conduct (SCoC) establishes cooperation,
with our supply chain partners is crucial sustainability and accountability
to meeting these objectives. requirements for all of our suppliers.

OUR APPROACH Our SCoC ensures suppliers meet our


Our Green Supply Chain Management requirements on both environmental
programme is a cross-functional and social compliance. To ensure rigorous
initiative across three workstreams: adherence to the SCoC our internal
purchasing, logistics and packaging. teams conduct surprise audits.
DISTRIBUTION & PRODUCTION
PACKAGING In sustainable purchasing, we are The results are verified by certified
working across our business to tackle auditors to ensure improvement actions
climate and social issues, which also are being implemented.
include partnerships with our suppliers.

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In packaging, the reduction of carbon


emissions remains at the front of the
global climate debate as the world’s
demand for packaging continues
to increase. At Grundfos, we are
developing solutions that live into our
sustainability approach by decreasing
the environmental impact caused by
our packaging.

Our goal is to achieve a 20% decrease


in CO2 emissions from packaging by
2025 vs. a 2020 baseline.

New solutions are being


developed to decrease the
environmental impact of
packing operations at Grundfos.

In logistics, we need to focus on the Grundfos is working across several areas to the number of trucks in our logistics
modes of transportation that we use to make reductions and improve efficiency: network (intercompany shuttles and
deliver our products by air, sea, rail and • Transportation optimisation: last mile deliveries)
road in order to reduce the CO2 impact continuously sourcing the optimum • Alternative fuels: increase our use of
from our downstream transportation. mode of transportation in relation to biofuels for sea, road and airfreight with
As such, we are focused on analysing CO2 footprint whilst ensuring deliveries our global and regional partners (DHL,
solutions that are both feasible and to our customers Geodis, Maersk)
impactful, while ensuring a reliable • Truck utilisation: increase space- • Electric trucks: use of electric vehicles
delivery service for our customers. utilisation rates on trucks and optimise where possible

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CASE: OUTOKUMPU

How do you make your


supply chain greener?
Grundfos is helping its 30,000 suppliers to be more sustainable.

Reducing Grundfos’ CO2 emissions is even seemingly small changes could Danish company, Vald. Birn – and STENA
one thing, but how can we help reduce have a major accumulative impact: Recycling. Not all iron pump housings
the emissions created by our suppliers? simply reusing wooden pallets will are used in the manufacturing process,
That’s the question we set out to answer enable a 60% reduction in CO2 emissions leading to wastage. But in this pilot
– and we’ve already started to have a real and a 35% reduction in costs, assuming project, the three companies have found
impact. that the pallets could be reused for five a way to recycle the discarded pump
cycles. housings to create brand new pump
At the start of 2021, we launched two housings.
We engage with
pilot projects with a small number of “We are pleased that Grundfos involved our supply chain
partners to help
select suppliers in the metals and casting us in this project,” says Camilla Kaplin “This new sales channel has been
meet our sustain-
category. from Outokumpu. “The reuse of pallets made possible through an excellent ability objectives
and implement
not only saves CO2, but it is also fully in collaboration,” says Carsten Fåborg
a more resilient
The objective was to reduce CO2 line with a circular economy and resource Espersen, Key Account Manager at “The results show that when multiple value chain.
equivalent without significant cost efficiency.” STENA Recycling. “STENA Recycling has tiers work together with drive and
rises for the supplier or Grundfos. More a long and very close relationship with willingness, we can create the systems
importantly though, the pilots focused Grundfos Project Manager, Sofie Grundfos. We see a real value in sharing we hope for. The way Grundfos has led
on learning how to collaborate with Adamsen, adds: “It really shows that our knowledge and collaborating on the project has inspired us to do the
suppliers and working towards climate green initiatives do not have to be projects like this.” same with our own suppliers in the
impact reduction. costly. Often, we can find a business future.”
opportunity or even cost reductions.” Stephanie Saaby Nielsen from Vald. Birn
One supplier involved in the pilot is the agrees: “Grundfos brought us together to The journey doesn’t end here. Grundfos
global leader in sustainable stainless Grundfos also collaborated with a solve a challenge that reaches across the is planning to expand the programme
steel, Outokumpu. We soon learned that cast iron pump housing supplier – the supply chain.” and collaborate with more suppliers.

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SUSTAINABILITY AUDITS OUR PROGRESS 55-60 onsite, third-party, audits of our


RATING IN 2021 A: No issues In sustainable purchasing, we high-risk suppliers in China, South Korea
No action required  established a sustainable sourcing and Taiwan on our behalf. In total, we
department in 2021, with resources arranged 190 sustainability audits and
for specifically pursuing our green assessments by EcoVadis and Bureau
B: Minor issues or practices that procurement agenda. We also continued Veritas in 2021.
are not properly formalised to emphasise risk assessments across
2% 10% Action plan was agreed within three months our supplier base, which include our The increase from 124 audits in 2020 to
salient human rights issues. Through 190 in 2021 is thanks to our continuous
C: Non-compliance with the law this process we identified two of the efforts to onboard as many suppliers as
27%
highest risk categories, resulting in possible, as our efforts to expand the
Action plan was agreed within three months
us immediately extending mitigation reporting scope of supplier sustainability
actions. The information gathered from audits in 2021.
61% D: Life-threatening issues and/or the risk assessment will inform our new
severe reputational damage SCoC, which will launch in 2022. In these audits our suppliers achieved an
85% compliance rate. 75 suppliers were
A corrective action plan was agreed within
a maximum of one week 
In line with this, we have developed a rated C or D, which means they were
2023 Risk Mitigation Roadmap to ensure red-flagged for negative environmental
our process and activities comply with or social impacts, and of these suppliers,
current and upcoming regulations that 17 have already made improvement
are likely to be put into practice in the measures that upgraded their score.
next four years. These new regulations
will also be implemented into the new Suppliers that are found to violate
SCoC as they are announced. environmental or social impact
standards, or that pose a significant
As our supplier base was responsible potential risk in this area, are provided
for 0.8 million tonnes of CO2 in 2020, with an action plan to remedy the
mapping their contribution to our problems. We will continue working
carbon footprint was a high priority with vendors who were rated C and D to
in 2021. During the year, we identified improve their performance.
our sourcing categories that cause the
highest climate impact, providing us Finally, we streamlined our sustainability
with the necessary insights to work audit process through digitalisation in
with suppliers where we can make the 2021. We are now building on this to
most significant impact first. In 2021 provide digital onboarding and training
Bureau Veritas conducted between to our suppliers in 2022.

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Packaging
Grundfos Global Packaging Unit CASE STUDY:
determined our packing equated to
Reuse not recycling
31,000 tonnes CO2 equivalent emissions
in 2021. To reduce our footprint, we are As part of our programme of circularity This has removed a significant
focusing on developing and expanding within the business, in 2021 we waste stream from our operations.
four core areas of material choice, moved from recycling our Masonite The initiative is already in operation
circularity, reducing waste and reducing and chipboard packaging, used in Denmark, Hungary and Serbia
wasted space. for the protection of goods during with further expansion anticipated
transportation, to reusing it. for 2022.

Material choice Circularity Reducing waste Reduce wasted space

100% Recyclable materials used 100% recyclable materials used Reduce waste to landfill Optimise packaging for
where possible where possible maximised transport utilisation

Eliminate problematic waste Intercompany:


Aim for 100% returnable packaging solutions internally within Grundfos
External suppliers:
Source low-carbon alternatives
when appropriate Source and use returnable packaging solutions when applicable
External customers:
Foster a recycled material Substitute one-way packaging with returnable solutions for OEM (Original Equipment Manufacturer)
agenda with external suppliers
customers

We are developing
a more sustainable
approach to pack-
aging to reduce our
own environmental
footprint.
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CASE: PACKAGING ROADMAP

Returnable
packaging solutions
Whilst we are doing everything we can today to reduce
our packaging impact by reusing chipboard, we are also
looking at packaging solutions for the future.

Reusable packaging solutions are key easily incorporated into our customers’
enablers of Grundfos’ sustainable operations.
packaging roadmap, and a key driver
for our customer focused circularity The answer from our investigation was
initiatives. returnable, foldable plastic crates. The
main benefits over traditional packaging
In collaboration with some of our key being the reduction of packaging waste
OEM customers, we are in the middle of – particularly non-recyclable plastic wrap
a 12-month pilot testing the potential – reduced transportation of large empty
of reusable and returnable packaging boxes and improved CO2 reductions
solutions. The challenge was finding across entire packaging lifecycle. The
a solution that offered functionality, more we can reuse this sort of packaging,
improved transport and back-haul the lower the lifecycle emissions will be
potential, as well as the ability to be for each individual box.

We are also
helping to reduce
our customers'
environmental
footprints with
returnable
plastic crates for
packaging.
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Logistics
2020 was an atypical year when it
comes to logistics. Therefore, looking
into our 2021 figures we see an increase
of 15% compared to 2020. However, we
With investments into the use
have continuously worked to reduce
of biofuels and carbon neutral our CO2 emissions from downstream
transportation, our logistical
emissions are steadily
transportation, and we are happy to see,
decreasing year-on-year. that they were reduced by 10% compared
to 2019 as a result of our innovative
solutions and investments into carbon
neutral air and ocean transportation.

We have also increased the use of


biofuels for sea and premium air freight
from Europe, the Middle East and
Africa, the Asia-Pacific region and the
Americas. Like many other companies
in 2021, Grundfos has seen a stressed
and interrupted supply chain leading
to delays. During this time, to serve
our customers and avoid production
stoppages, we increased our use of air
transport. To mitigate the increased
emissions from air freight, we have made
significant investment into pioneering
sustainable biofuel solutions for the air
freight industry.

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CASE: BIOLNG

Using reduced-emission
renewable biofuel to
BioLNG, an alternative fuel, is now
being used as part of a year-long
cut CO2 by 2025
pilot project with DHL Freight and
Shell to reduce emissions.
Discover how Grundfos is making progress
towards reducing CO2 in logistics.

CO2 emissions from the transport sector produced from renewable biogas from
have more than doubled since 1970. The animal manure, sewage sludge or green
logistics industry alone is one of the waste. BioLNG can reduce CO2 emissions
biggest polluters, accounting for 11% of compared to diesel by as much as 85%
global CO2 emissions according to figures depending on the sources used.
from DHL. It’s a figure Grundfos wants to
help reduce. As BioLNG is made from renewable
organic matter, it meets the EU's
Working together on a year-long pilot Renewable Energy Directive 2 (REDII)
project with DHL Freight and Shell, as a product of a sustainable circular
Grundfos has adopted an alternative fuel, economy. Five months in, the switch
called BioLNG, for its road transport route has helped Grundfos save 87 tonnes of
between Denmark and France. BioLNG, CO2 – the equivalent of driving 90,000
or biomethane liquefied natural gas, is kilometres in a diesel-powered lorry.

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Carbon emissions in the supply chain customers. We do so through product


In 2021 we worked closely with EcoVadis, testing and verification, safety risk
a world leader in business sustainability assessments and product compliance
ratings, to develop their new carbon checks.
module. This is a digital platform that
will provide sustainable supply chain Our products are tested and verified
teams and climate change leaders with according to international safety
insights and transparency on supplier standards, and in many cases, verification
GHG emissions and carbon management, is performed by independent third parties.
particularly surrounding scope 3. We also conduct required safety risk
assessments on all our products, including
Grundfos was involved as a key partner chemical and product compliance.
in improving the transparency of scope
3 upstream and downstream emission The Grundfos Focus List bans or restricts
reduction efforts. The module goes the use of certain chemical substances in
beyond just looking at carbon and our products, processes and facilities. The
incorporates transparency around Focus List includes the Toxic Substance
suppliers’ freshwater withdrawals. Control Act of 1976 (TSCA), in accordance
with US regulation. Our suppliers are
In July 2021, we began using Ecovadis’ obliged to deliver products which comply
latest ‘metrics’ feature for an extended with the List, which ultimately, reduces
footprint data collection. The feature our chemical footprint as a company.
helps us validate our suppliers’ annual
reduction improvements. Finally, we collaborate across our
divisions and departments to ensure
As part of our efforts to reduce our scope 3 that any compliance topics that require
emissions upstream, it is now mandatory documentation are obtained and
for all of our suppliers in the EcoVadis communicated to our customers and
network to submit data when they renew suppliers through product marketing.
their EcoVadis scorecard. We onboarded
85 suppliers in 2021, and aim to have 90 In 2021, no cases were received concerning
more suppliers in our EcoVadis network safety and mitigation measures, and there
in 2022. were no product recalls.

Product safety and compliance


Grundfos products
We work diligently to achieve the highest are consistently
level of product safety for our Grundfos tested and verified
in alignment with
international
safety standards.

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Business
Fundamentals
61 Ethics & compliance
63 Partnerships
65 Sustainability governance
66 Materiality assessment
67 Approach to taxes
69 Mitigating risks and challenges
71 Key performance indicators
73 Accounting principles
75 GRI index
85 Independent Auditor’s Assurance Report

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Ethics & compliance


At the core of everything we do lies our regulations are more stringent than CODE OF CONDUCT
commitment to the highest standards our CoC, we follow the local laws and We believe that honesty and integrity
of professional excellence. Our aim is to regulations. are universal languages that align with
deliver world-class products and services our core values. The Code of Conduct
whilst upholding standards of integrity The CoC is available in 22 languages, applies to all employees of Grundfos in
and compliance in relation to human and we assign mandatory CoC training all positions and in all countries.
rights, fair competition, data privacy and annually to our office-based staff. Our
innovation. plant-based training takes place every
two years, and unfortunately, due to SUPPLIER CODE OF CONDUCT
OUR APPROACH COVID-19 restrictions, this training had We work with suppliers along the
Our Code of Conduct (CoC) provides a to be postponed and will take place as global supply chain to ensure that they
blueprint for all employee transactions, part of 2022 training. comply with our standards. Our focus
interactions and business opportunities, is on cooperation, accountability and
guiding them in situations they face As a company with a global presence, sustainability audits.
every day. we have global policies and practices.
The following rules and guidelines are
All directors, managers and employees the most relevant in terms of preventing HUMAN RIGHTS POLICY
are required to adhere to the CoC, and modern slavery among our operations Grundfos is committed to promote
we maintain a zero-tolerance approach and our supply chain. the development of a culture that
to corruption. In the case local laws and supports the respect for human rights.
Consequently, we expect business
partners, such as suppliers and other
parties directly linked to our operations,
to adhere to this commitment.

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OUR PROGRESS restrictions, this training had to be ENSURING FAIR AND LEGAL
We conducted a CoC risk assessment postponed as it takes place during our COMPETITION
in 2020, and focused on validating the in-person townhall events. In 2021 our work focused on tailoring
results throughout 2021. The highlights our fair and legal competition training
included: REPORTING MECHANISMS programmes (including e-learning in
• 98% of respondents said they Our goal is to make the reporting of local languages) for USA, EU, Russia and
understood Grundfos’ zero-tolerance concerns about ethics and compliance the majority of Asia. Training in Russia
position on corruption issues as easy as possible, creating and China will take place in 2022.
• 96% of respondents said that they felt maximum opportunity for disclosures.
Grundfos lived up to its CoC We also reviewed 50 of our top EU-based
• 1,454 worldwide responses were The Grundfos whistleblower system distribution agreements for competition
received, providing a positive picture of gives employees, board members and law compliance and found no violations.
Grundfos’ general exposure to the risk third parties cooperating with Grundfos
of corruption (such as suppliers, advisers, consultants, DATA AND CUSTOMER PRIVACY
• 94% of respondents felt comfortable business partners etc.) a channel to We are committed to ensuring our
reporting an incident, the majority report suspected criminal acts or non- offerings are compliant with applicable
of whom would choose the normal compliance with the Grundfos CoC. data privacy laws, including the General
reporting channels of either a line Data Protection Regulation (GDPR) in the
manager, HR or Legal During our risk assessment it was EU, the Cyber Security Law (CSL) in China
revealed that we needed to improve the and the California Consumer Privacy Act
The results will be used to prioritise visibility of our reporting mechanisms (CCPA) in the USA. We assign required
guidelines and training for the most for employees. In 2021 we made the annual and biannual data privacy
at-risk groups. The main topics for the system more visible and accessible for compliance training in alignment with
guidelines and training will be: employees on the company intranet. our annual CoC training.
In 2022, we will look at ways to further
• Conflicts of interest improve visibility by updating our We did not receive any complaints
• Gifts, hospitality and personal benefits existing whistleblower app and ensuring regarding breaches of customer privacy
• Favourable tenders everyone with a smartphone has access in 2021.
to the app.
In December 2021 our mandatory CoC
training was once again rolled out to all To improve accessibility for external We aim to de-
liver world-class
our office-based staff. Training of our stakeholders we have added a link at
products and
plant-based staff takes place every two the bottom of every web page, linking services, while
maintaining our
years. Unfortunately, due to COVID-19 directly to our whistleblowing system.
commitment
to the highest
possible profes-
sional standards.
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Partnerships are essential in our pursuit


to be a leading voice in discussions
around water and energy efficiency.

Partnerships

Tackling climate change requires a multi- OUR PROGRESS • Through our work in Water Europe
stakeholder approach. Partnerships are As we advance our goal to be a leading and other channels, we are pushing
vital to our ability to tackle systemic voice in discussions around water and to implement the EU Drinking
challenges, both within our industry energy efficiency, we are committed Water Directive effectively in all
and beyond, helping us exchange good to maintaining our high standards of European member states, to minimize
practices and improve sustainability credibility outlined in our Public Affairs water leakages in drinking water
performance. By collaborating, we will Code of Conduct (PACoC), which was infrastructure across the countries who
accomplish far more than we ever could developed in 2021 and will be introduced are underperforming the most on this
alone. to all public facing Grundfos employees issue
in 2022. The PACoC established
OUR APPROACH the principles for our engagement • Through our work in the Hydraulic
Tackling the monumental water and with politicians, officials, NGOs, Institute and other channels we are
climate challenges that we face requires trade associations, researchers and advocating to the US government to
that all stakeholders get involved, making universities. significantly raise the minimum energy
partnerships a key tool in our programme. performance standards on circulator
We aim to become a leading voice in our Among the areas we have advocated pumps in the US
industry through the development of actively for in 2021 are the following:
long-term relationships with key decision • Through our work in the Heating and
makers and industry leaders. • Across our most important markets, Hotwater Industry Council (HHIC) in
Grundfos is advocating to increase the UK, we have successfully helped
To help us strengthen our sustainability investments in energy and water increase the efficiency of heat in
and social performance, we establish efficiency, decarbonizing heating and buildings, by mandating hydraulic
external partnerships and take part in cooling through heat pumps and district balancing of heating systems when
other initiatives (as shown later in this energy and much needed infrastructure you install a new heating source (e.g.
chapter). in the water sector a boiler or a heat pump)

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Partnership Aim Purpose for Grundfos Partnership Aim Purpose for Grundfos

World Economic The CEO alliance, run by World Grundfos joined in 2021. Leadership Pledge The Pledge is a global business-led By joining the pledge we are making mental
Forum (WEF) CEO Economic Forum, aims to catalyse Being part of such a dynamic network allows on Mental Health initiative whose mission is to advocate health in the workplace a priority.
Climate Alliance actions across all industries and Grundfos to be in a position to drive change in the for positive change for mental health
engage policymakers in the tran- sustainability agenda. in the workplace.
sition to a low-carbon economy.

50L Home Coalition The 50L Home Coalition’s primary Together, Grundfos and the Coalition will focus
European Raw Mate- ERMA aims to build resilience and Rare raw materials are fundamental to the produc- objective is to leverage innovations in on making the reuse and recycling of water
rial Alliance (ERMA) strategic autonomy for Europe's tion of our pumps. In 2020, we developed a global education, technology, and policy to the norm in homes, which calls for smarter
rare earth and magnet value overview of the quantified sustainability impact of create a resilient, low-carbon water approaches that allow for ‘fit-for-purpose’ water
chains. Its focus is on sustainabil- these materials in our own supply chain from mine to future. use.
ity and transparency for the sup- magnet to product. It allowed us to pay a premium to
ply of raw materials, especially sustainable suppliers. Grundfos will work with fellow Coalition mem-
rare earth minerals. As a result of this work we became a founding part- bers and partners to help identify and scale up
ner of ERMA. new technologies that can transform the way
we use water and the energy needed to heat it.

EV100 EV100 brings together leading in- As part of EV100 Grundfos is leading the way to a C40 C40 is a network of mayors from Grundfos aims to use our close partnership
ternational companies that want cleaner transport future. nearly 100 world-leading cities collabo- with C40 to put our decades of experience in
to publicly commit to making rating to deliver the urgent action water management into use – helping secure
electric transport the new normal needed right now to confront the a sustainable and resilient water future for all
by 2030. climate crisis. global citizens.

C40’s mission is to halve the emissions We hope our involvement will enable C40 to
UN Global Compact The UN Global Compact is the Being a member allows us to align our efforts with of its member cities within a decade, set an even more ambitious water management
world’s largest voluntary corpo- a global movement, benefitting from and contrib- while improving equity, building resil- agenda for cities, supported with the correct
rate sustainability initiative. It is uting to collective action in the areas covered by the ience and creating the conditions for delivery systems and infrastructure models.
a catalyst for transforming busi- UNGC´s 10 principles. everyone, everywhere to thrive.
ness through a clear framework
of principles. C40’s most distinguishing feature is
that it operates on performance-based
requirements, not membership fees.
CEO Water Mandate The CEO Water Mandate is a Being a member extends our existing commitment
global network of water stewards to address global water challenges by supporting a
committed to reducing water collaborative effort.
stress by 2050. Business Ambition Business Ambition for 1.5°C is an As a company we are aligned with the Paris
for 1.5°C urgent call to action from a global Agreement to keep temperature rises below
coalition of UN agencies, business and 1.5°C compared to pre-industrial levels. The
industry leaders, in partnership with Business Ambition helps us to align with
the Race to Zero. these targets.

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Sustainability governance
In 2021 we revised our sustainability governance
model to include a new Sustainability Council.

We introduced a Sustainability Council as


part of our new sustainability governance
model to help define our path forward.

The Sustainability Council aligns our In 2022, we will review our existing KPIs direction to Grundfos’ business and
commitment to our sustainability and launch preparation for reporting sustainability efforts.
framework and sustainability standards on the EU taxonomy, assessing the
across our organisation. implications for Grundfos of the Corporate Sustainability Council aligns our
Sustainability Reporting Directive (CSRD) sustainability activities with our
Through the Sustainability Council, and Task Force on Climate-Related Global 2025 Strategy, drives forward
we are putting strong focus on our Financial Disclosures (TCFD). our four ambitions, provides direction
sustainability data, which we aim to be on material issues, and recommends
as robust, coherent and documented Executive compensation is tied to our activities, targets and KPIs. The Council is
as our financial reporting. To achieve sustainability performance using our chaired by our Group Vice President for
this, we have introduced several new Sustainability Index, an internal tool. Sustainability, Communication and Public
processes in 2021: We will revise our index as we update Affairs.
our targets and KPIs.
• Assigned responsibility for all Group functions have functional
sustainability data gathering to Group SUSTAINABLE GOVERNANCE MODEL leadership as they drive, plan and
Finance Group Management sets the strategic activate sustainability initiatives within
• Developed our sustainability reporting direction, allocates resources and decides each area alongside our divisions.
manual on priorities. The Group Management
• Implemented a new sustainability data team is responsible for executive Divisions deliver our sustainability
gathering system oversight and providing strategic ambitions.

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Materiality
assessment
Our bi-annual assessment of material issues guides our In 2021, we used the 2020 assessment, 2. Reduce: we shortlisted and defined 38
conducted with support from third- issues following a review.
priorities, strengthens our stakeholder relationships
party experts at BCG, to inform the
and forms an integral part of our sustainability journey. development of our sustainability 3. Input: we conducted interviews with
framework and our reporting. Our 64 internal and external stakeholders for
materiality matrix represents 38 input on the 38 defined sustainability
issues from both internal and external issues.
HIGH

Product stakeholder perspectives, and the


quality & safety
illustration defines our process. 4. Map: we weighed and mapped
Environmental compliance
& risk & impact assessm the issues in a matrix based on their
Employee Occup. Health Product energy
conditions & benefits and Safety efficiency Our 2021 sustainability reporting reflects importance for stakeholders and
Employee Diversity &
this assessment. We will conduct a new relevance for Grundfos’ long-term
IMPORTANCE FOR STAKEHOLDERS

development equal opportunity

Participation in public
(Client) Water
stewardship materiality assessment in 2022 to guide business success.
Hazardous decision building
materials mgmt
Socioeconomic compliance
& risk & impact assessm
Selling practices,
Transparency on end-user
our priorities to zoom in on the most
product labeling Data privacy
influence and factors
Sustainable
(Client) Waste Forced and security on product decision material sustainability issues across our 5. Refine: we refined the materiality
stewardship labor Consumer
material choice
Disaster prevention/
Access to essential
services (e.g. water,
health & comfort four divisions. matrix based on feedback from senior
Community involvment Product lifetime
& development
protection/relief
Water use
sanitation, food)
GHG emissions representatives in Grundfos and in
Resonsible
Freedom of agriculture
in operations Ensured supplier sust.
Own energy
efficiency
A SIX-STEP PROCESS reviewing issues’ relevance and impact
Product expressions Product lifetime
affordability
pollutant emissions
Own GHG
emissions
To systematically identify and prioritise to Grundfos.
Independency from
fossil energy Internal conflict
Own pollutant sustainability issues, we applied six
Protection & restoration emissions
culture
Land rights of natural habitats steps. 6. Prioritise: we prioritised the list
Own waste
of material issues to inform our
LOW

Freedom of Dispute resolution mgm1


association mechanisms

1. Identify: we identified 55 issues based priorities and the development of our


LOW RELEVANCE FOR LONG-TERM BUSINESS SUCCESS HIGH
on Grundfos’ purpose, 2025 Strategy, sustainability roadmap.
sustainability frameworks, reporting
standards and peer reviews.

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Approach to taxes
1. Governance and compliance The Group Policies are underpinned by paying taxes, filing claims and taking tax partner involved in key business planning We will accept and utilise tax incen-
2. Planning and use of tax incentives our Global Tax Principles3 and the below relevant decisions. activities. tive, relief etc. offered by authorities to
3. Tax risk management describes further our approach to taxes support local development where the
4. Relationships with Tax authorities inspired by standard GRI 207: Tax Group Tax is collaborating with local When evaluating the tax aspect of a incentives are generally accessible and
5. Global Tax Footprint finance teams, who have the day-to-day business decision, the following criteria where the use is comfortable within the
1. GOVERNANCE AND COMPLIANCE responsibility for local tax compliance. are considered: intention of the law, and the establish-
In Grundfos we pioneer solutions to the The Tax Principles3 govern our approach The local compliance is either carried ment of businesses are not driven by
world’s water and climate challenges to tax and these principles are ultimately out by the local finance responsible or is • Commercial purpose; these opportunities.
and improve quality of life for people.1 owned by the Board of Directors through outsourced to external partners or our • Tax technical analysis;
Everything we do is guided by our the approval of the principles by the internal center of excellence. Group Tax • Financial impact; As an example, we are making use of the
values; sustainable, open and trustwor- Audit Committee. The frequency of the is responsible of ensuring an adher- • Any downside risks; super deduction of R&D costs at 130%
thy, focused on people, independent, review is ad hoc depending on changes ent application of the tax principles • Internal resource commitment; in Denmark FY 2020. This incentive sup-
partnership and relentlessly ambitious. in the business etc. throughout the Group. • Reputational impact. ports our 2025 strategy, where innovation
These values enable us to have confi- leadership is a must win battle: “Our
dence in achieving long-term, sustaina- From a group point of view, the opera- Furthermore, Group Tax provides training This also implies that we only use main source of competitiveness is differ-
ble growth.2 tional accountability for management of sessions/workshops and guidance in business structures that are aligned with entiation – and the very foundation for
taxes sits with the Chief Financial Officer both indirect and direct tax. the business activities for commercial differentiation is innovation”. Grundfos
The Board of Directors has approved (CFO) who shall ensure that appropriate reasons and no business decisions are was actively engaged in advocating the
Grundfos Group Policies according to people, processes and systems are in 2. PLANNING AND USE OF TAX taken with the sole purpose of tax opti- Super deduction.
which: “As regard to tax, Grundfos runs place in order to be in compliance with INCENTIVES misation. Hence:
its business responsibly and plays an local and international tax laws. Changes in commercial business Other examples are development incen-
active role in society. This means that strategies and the evolving regulatory • No arrangement will be implemented tives granted to support local invest-
Grundfos will act as a responsible citizen The CFO delegates the overall group environment in which we operate result if the main purpose is to obtain a tax ments.
and will strive to ensure a fair and responsibility for managing the area of in decisions on how to structure our benefit that is not intended by the
reasonable allocation of the group profit corporate income tax, transfer pricing commercial arrangements. In making relevant tax rules; Grundfos Serbia was granted a 10-year tax
in the jurisdictions/communities where and VAT to the Head of Tax and employee these business decisions, we consider tax • Payments are not routed through other corporate income tax exemption as part
Grundfos is present as well as being in taxes to the Head of HR and custom du- as one factor along with other factors to entities in a back-to-back arrangement of establishing a local production plant.
compliance both for direct and indirect ties to the Head of Group Supply Chain. consider as we seek to have a sustainable for the sole purpose of saving withhold-
taxes”.34 We see taxes as an essential “profit after tax- decision”. ing tax; Grundfos Hungary was granted a 10-year
part of a well-functioning society. We As a consequence of being a truly global • No hybrid financing will be implement- development tax incentive (80% tax
recognize that taxation is a tool to help organization, we have a large volume of In enabling us to ensure tax is appro- ed with the sole objective of obtaining exemption) as part of establishing local
financing achievements of the UN sus- tax compliance obligations, including priately considered when making such a tax benefit. production plants.
tainable development goals. but not limited to filing tax returns, choices, Group Tax is an integrated

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Furthermore, in a smaller scale, energy • we comply generally and during im- • Where possible, we will seek to meet into the business does, however, also contributed to the local public finances
usage optimization investments qualify plementation of new systems and new with the local tax authorities to enable imply investment in people and the via tax payments5 for financial year 2020.
for corporate income tax incentive in regulations; them to understand our business; main tax contribution comes from the
Hungary as an example. • we have a common understanding of • When we are offered to enter into tax employee taxes which constitutes 58% of Total amount paid in financial year 2020
specific tax risks and; compliance or co-operative compliance the total contribution. was 3.96 billion DKK.
3. TAX RISK MANAGEMENT • we get a second opinion. schemes by the authorities, we will be
Given the scale of our business and properly evaluate this proposal case Looking at our global tax footprint we
volume of tax obligations, tax risk will Significant identified risks must be by case. Key factors of the evaluation can see how Grundfos has globally
inevitably arise from time to time in reported to Group Tax. Group Tax will factors will be; open and trustworthy,
relation to the interpretation of tax laws report the most significant tax risks to estimated time consumption, expected
and nature of our compliance set up. the Group CFO. In Grundfos we have
implemented a whistle-blower system
benefits etc.
• In case of double taxations, we seek 3.96 bn Total tax contribution 2020 in %

We proactively seek to identify, evaluate, to give employees, board members to reduce the double taxation e.g. by Borne 41%
Total tax contribution
manage and monitor tax risks to ensure and third parties cooperating with engaging the competent authorities FY 2020 in DKK.
they remain within the group’s risk Grundfos (such as suppliers, advisers, in mutual agreement procedures or
appetite. consultants, business partners etc.) the implementing advance pricing agree- Collected 59%
We have split the total tax contribution
means to report suspected criminal acts ments.
into 4 different types of paid taxes;
The material risks are being reported or non-compliance with the Grundfos The split between collected and borne
employee tax, indirect tax, corporate
to the Audit Committee as part of the Code of Conduct if they feel uncomfort- In a broader tax stakeholder engage- taxes is 59% collected taxes and 41%
income tax and other taxes. 58% of
uncertain tax risk provision and at an able using the normal channels. The ment, we are participating in the tax borne taxes.
the total tax contribution comes from
aggregated level as part of the overall reporting can be done in any language. panel meetings of the Confederation of
employee taxes.
Enterprise Risk Management reporting. Danish Industry and in the Tax Dialogue
4. RELATIONSHIP WITH TAX Project with the purpose of bringing our
The most important risk areas have AUTHORITIES tax and business insights to the table in Global cash tax payments FY 2020
been identified at group level and Our tax obligations inevitably and appro- the informal discussions around sustain-
controls and procedures have been de- priately involve our engagement with tax able tax, tax legislation and practice.
veloped to manage the risks. Group Tax authorities in the various jurisdictions
manages and reviews the most impor- in which we operate. All such engage- 5. GLOBAL TAX FOOTPRINT
tant risk areas on an ongoing basis and ments will be undertaken in line with the Profit is a means to growth – not a goal
all compliance tasks are based on a four following standards: in itself according to our values. This is
eyes review principle which means that transformed into an EBIT target of 10% in
the tax returns etc. are reviewed by a • We have an open and transparent dia- our 2025 strategy. This allows us to invest
colleague or an external service provider. logue with the tax authorities; in the future and pioneer new offerings
• Where possible, we will seek early and solutions to our customers. Hence,
Whenever there is complexity or guidance and certainty on matters of this will influence the level of the group
uncertainty in relation to particular tax complexity. Where we do this, we will annual corporate income tax contribu-
1. Our Purpose 4. From our Group Policies
risks, we may collaborate with external always seek to provide the information tion. Please refer to the Country-by-Coun-
2. Our values 5. Tax payments are payment by Grundfos to the
professional advisors to ensure that required by the authorities to provide try reporting for further information on
3. Please see our global Tax Principles on our website government, direct and indirect through an agent on
such guidance; corporate income tax. The investment Business principles | Grundfos an annual actual cash-paid basis.

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Mitigating risks and challenges


ISSUE AREA POTENTIAL RISK CORE ELEMENTS OF OUR MANAGEMENT APPROACH

Corruption We have zero tolerance for bribery and any form of Breaches can mean we have to expend substantial resources • Code of Conduct including anti-corruption • Grundfos Compliance framework
corruption. Among other things, corruption stifles the on getting a situation under control, and they can lead to • UN Guiding Principles on Business and Human Rights • IMS/QMS
business climate and sustainable economic growth; it means fines and reputational damage. • Supplier Code of Conduct/training • Sales Certified ISO 9001 Quality Management System
a company loses the respect and trust of customers, it fuels • Anti-corruption compliance programme (following the • Day to day process to mitigate corruption (mandatory
the growth of criminal activities and inhibits democracy. rules of the UK Bribery Act and the USA FCPA) four-eye principle for all transactions, all transactions are
• Anti-corruption risk assessments tracked in our internal system, Delegation of Authorities
However, we operate in markets where corruption has • Group Internal Control audits and Signature at group and local levels, screening of all
been common for decades; in these markets it is seen as • Response and Activity Plan business partners against sanctioned-party lists and other
an acceptable cultural norm, but we do not see it this way. • Compliance screening international watch-lists)
Given the large number of employees and countries in which • Supplier CSR audits • Guidelines on embargoed countries and anti-money
we operate, we acknowledge that we cannot fully prevent • Competition law training laundering
breaches of anti-corruption rules, regulations, and legislation. • Whistleblower system • Contract templates with strict anti-corruption clauses

Acquisitions We see acquisitions as a growth strategy, an opportunity • A full risk assessment, including such aspects as tax/ • Final approval by the Board of Directors of the ultimate
to strengthen our position as a water solution company. In treasury compliance when incorporating entities in new holding company in the Grundfos Group.
assessing a prospective acquisition, we need to ensure that geographical areas, or if activities within a new business • Annual risk assessment exercise by local managers and top
the transaction will create synergies and that the company area are initiated. leaders to identify current top risks at enterprise level.
will adhere to our purpose and values; it may not be fully • Pre-approval can only be obtained if the required due
transparent about its ability and willingness to do so. diligence has been conducted.

Environment We realise various negative environmental impacts occur Our lack of knowledge on full supply chain, which means • ISO 14001 • Sustainable supply chain
during different stages of our value chain: extraction of there is a risk of employing sub-suppliers that cause negative • ISO 14001 environmental management system • EV100
raw materials; processing, manufacturing and transport of impacts (including environmental pollution and human • Annual ISO 14001 audit of our Environmental Management • A Performance management on energy consumption
materials and components by upstream suppliers; use of rights issues); and we lack knowledge about the use of System in product development (monthly tracking and evaluation)
packaging materials; our own manufacturing and transport various materials/components (such as electronics, special • Environmental Health and Safety policy • Third party audits, monthly operations review meetings,
processes; energy consumption during the use phase and in steel grades, chemical substances), and of process chemicals • Design for sustainability (Life Cycle Assessment, Sustainable Management review
connection with maintenance and repairs; and the end-of-life that can contaminate soil and water, among other things. Product Solutions toolbox) • External and internal ISO audits, Grundfos Product System
phase, when impacts include demolition and processing of • Energy-efficient solutions and energy-optimising services assessments
waste or recyclable materials. • Resource management in own operations • The European Union’s Waste Electrical and Electronic
• Science-based targets Equipment (WEEE) directive
We consume raw materials (some of which are limited/ • Sustainability index • Group Standards for Chemical Management and in our
scarce) to make our physical products, which can result in a • Leadership on climate action Product Compliance Management process
broad range of environmental impacts, and various process • Partnerships for innovation and impact acceleration • Sustainable supply chain
chemicals are consumed during the processing of materials • Public policy engagement • Monitor international regulations, market trends and
throughout the supply chain. • Code of Conduct training customer needs

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Mitigating risks and challenges


ISSUE AREA POTENTIAL RISK CORE ELEMENTS OF OUR MANAGEMENT APPROACH

Customer health Our offerings could impact the health and safety of our There is a risk that suppliers do not live up to their • Follow international standards, set clear goals, and delegate • Product Chemical Compliance (procedure)
and safety, customers if not managed responsibly: Product safety contractual obligations in regards to complying with the specific tasks to specific specialists in each area • Product Approvals - Grundfos Standard & related
documents and related to electrical and mechanical safety, radiated energy, Grundfos Focus List. • Significant product and service categories for which health documents
labeling explosive atmospheres, personal data and cyber security. and safety impacts are assessed for improvement • CE-marking - Grundfos Standard & related documents
• The health and safety impacts of all Grundfos Group • IEC CB on all products (oneworld certificate for safety)
Contact with materials/substances used in our products products are assessed using a Safety Risk Assessment (e.g. • Technical Construction File on all products
through skin contact or consumption. Our customers electric safety) • Collection scheme for most product types
primarily come into contact with our products during the • Compliance to Grundfos Focus List • Supplier Code of Conduct
installation, use and disposal stages of the product life-cycle. • The Product Compliance Management process • Supplier audits (Tier 1) of process and product chemicals
• Product & Offering Compliance Process
• Chemical Management - Grundfos Standard & related
documents

Employee Grundfos is a socially responsible employer and ensuring a • Occupation health and safety management system • Health & Safety targets for all Grundfos sites
health and safe and healthy workplace is in line with our key value: according to OHSAS 18001/ISO 45001 • Continuous global & local trainings (including that link to
safety “focused on people”. (the scope is described in our internal Standard) local laws and regulations)
• Group procedure in Health and Safety Hazard Identification • Last Minute Risk Assessment card
There are a number of risks associated with producing, and Risk Assessment and Health and safety incident • Incident investigation/root cause analysis
assembling and servicing pumps, such as work-related investigation and knowledge sharing • Plan, do, check, act (PDCA) approach
injuries and musculoskeletal system disorders. • Safety Incident Management System (SIMS) to report work • Defined in IMS and Group policies
related hazards and to registered work-related incidents • Sustainability Index
• Grundfos Production System (GPS) assessments and Safety • Safety leadership, capacity building and knowledge
Climate assessments

Labour and Protecting the working conditions, human rights, safety and We work hard to manage these risks and ensure that we are • Human Resources policies • Human rights due diligence programme
human rights well-being of people throughout our operations and supply able to attract and retain a skilled workforce and to avoid • Human Rights policies • Bias training
chain is a primary concern and material risk. potential fines and reputational damage. • Product safety & compliance initiatives • Diverse and inclusive workforce
• Occupational health & safety • Flex Workshop
We recognise that certain parts of our supply chain • Code of Conduct training • Extended Leadership Team mentoring
represent increased sources of risk, and that enforcing • Safety Incident Management System (SIMS) app • GDPR training
Grundfos policies can be particularly challenging in unstable • Supplier Code of Conduct training • Personal data protection
regions with limited legislation. • Supplier CSR audits • Sustainability index
• Workplace safety, health & well-being • Whistleblower system
• Employee motivation and satisfaction (EMS) • Anti-harassment policy
• Group Learning & Development

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Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

Key performance indicators


Climate and energy Unit 2021 2020 2019 2018 2017 Products Unit 2021 2020 2019 2018 2017

Total CO₂ emissions t CO₂ 88,743 84,814 80,068 91,166 101,584 Investment in new products % of turnover 4.8 4.5 4.0 4.5 4.5

High efficiency circulator


Scope 1 emissions t CO₂ 27,601 25,229 million MWh 11.4 10.0 8.9 7.9 6.6
pumps – energy saved

Resource recovery
Scope 2 emissions t CO₂ 61,141 59,585 Kg 37,992 ≈ 14,665 ≈11,977 5,077 6,260
through takeback

Energy consumption MWh 333,705 310,613 279,471 308,585 316,642

Diversity Unit 2021 2020 2019 2018 2017

Water Unit 2021 2020 2019 2018 2017 Women Board of Directors % 33 20

Water withdrawal* m³ 341,538 318,469 386,060 430,947 437,784 Women leaders % 22 24 24 21 20

* 2008 baseline: 655,136 Employees with reduced


% 3.0 3.1 3.2 3.1 2.9
work capacity

Waste Unit 2021 2020 2019 2018 2017

Total waste to landfill t 1,098.0 1,426.2

Hazardous waste to landfill t 128.7 202.3

Non-hazardous waste to landfill t 969.3 1,223.8

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Key performance indicators


Occupational
health and safety Unit 2021 2020 2019 2018 2017

per million
Lost Time Injury (LTI) ratio 2.23 1.81 2.52 3.42 4.26
working hours

per thousand
Absence ratio 0.33 0.22 0.36 0.44 0.41
working hours

List of stock images used in this report;


Daniel Ingold/Westend61/stock.adobe.com (page 1)
Logan Venture/stock.adobe.com (page 1)
People Unit 2021 2020 2019 2018 2017 Daniel Ingold/Westend61/stock.adobe.com (page 1)
Hero Images/Hero Images/stock.adobe.com (page 1)
Riccardo Niels Mayer/stock.adobe.com (page 1)
Return to work rate % 95.4 94.4 92.2 90.4 N/A
Jacob Lund/stock.adobe.com (page 1)
Hero Images/Hero Images/stock.adobe.com (page 1)
Performance development
% 87 99 83 33 40 Jetta Productions/Stocksy/stock.adobe.com (page 1)
dialogues - Blue collar
shime/stock.adobe.com (page 2)
Performance development A. Tamboly/Westend61/stock.adobe.com (page 2)
% 90 84 88 67 60 Ezequiel Giménez/Westend61/stock.adobe.com (page 2)
dialogues - White collar
Parkpoom/stock.adobe.com (page 2)
Employee Motivation and Hero Images/stock.adobe.com (page 6)
score 77 77 75 73 70
Satisfaction fizkes/stock.adobe.com (page 27)
Santi Nunez/Stocksy/stock.adobe.com (page 37)
fizkes/stock.adobe.com (page 41)
fizkes/stock.adobe.com (page 47)
Cybrain/stock.adobe.com (page 52)
Supplier Stock Rocket/stock.adobe.com (page 52)
Code of Conduct Unit 2021 2020 2019 2018 2017 KSPhotography.de/stock.adobe.com (page 53)
Cybrain/stock.adobe.com (page 55)
number Duet Postscriptum/Stocksy/stock.adobe.com (page 57)
Supplier sustainability audits 190 124 81 91 97 fizkes/stock.adobe.com (page 60)
of audits
fizkes/stock.adobe.com (page 62)
Screening audits
number
25 18 31 23 39
fizkes/stock.adobe.com (page 63)
of audits fizkes/stock.adobe.com (page 65)

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Accounting principles

Indicator Definitions Out of the total number of our business This is an estimate that is based on Consumed fuels in our global vehicle For all other types of our energy con-
sites, forty small sales offices report EHS Grundfos’ actual sales performance and fleet and Grundfos jet sumption, we apply conversion factors
In Grundfos, it is of great importance to (Environmental Health and Safety) data assumptions about cases in which older published by UK's Department for
us that sustainability data is complete historically, with a 2-year delay. Sales pump installations were replaced by For the basis of reporting we apply man- Environmental, Food and Rural Affairs
and accurate. This principle is crucial offices comprise approximately 6%-10% newer ones and is calculated as energy ual meter readings, automated real-time (DEFRA) unless supplier-specific factors
to us to remain proactive and to all of of the environmental data. By using the savings in kWh per year. Moreover, the consumption monitoring system and are available locally.
our stakeholders to be able to follow 2019 figures in our 2021 reporting, we energy consumption per pump is based invoices from our utility suppliers as the
our sustainability progression through apply a conservative approach, as 2019 on test reports. source of information. As in previous years, Grundfos discloses
quantitative information. Therefore, we is commonly considered a typical pre- information on scope 1 and 2 emissions.
facilitate our data management with Covid-19 year. Moreover, we have as- INVESTMENT IN NEW PRODUCTS In converting our electricity consump- Our scope 1 emissions arise from the
dedicated non-financial consolidation sessed that there has been insignificant Investment in the development of new tion to CO2 emissions, where available, burning of fuels in our vehicles (com-
system, SAP’s Sustainability Performance headcount fluctuation in these forty products is defined as expenses related we apply supplier-specific conversion pressed and liquified gas, petrol, diesel
Management System (SuPM). All of our business sites from 2019 to 2021 and the to research and development. The appli- factors and location-based factors and jet fuel) and from the usage of light
Business Unit’s ESG data lands in SuPM, offices had limited visiting capacity in cable costs are expressed as a percentage obtained from the International Energy fuel oil, diesel, and natural gas in our
which data are then consolidated into 2021 due to Covid-19 precautions. of annual turnover. Agency (IEA) where market-based con- production activities. Our scope 2 emis-
Key Performance Indicators and reported version factors are unavailable. In doing sions are emitted through our usage of
to relevant management bodies. In 2022, we will further increase the CO2 EMISSIONS AND ENERGY so, we use the average of the previous purchased electricity, heat and steam.
number of our business sites reporting CONSUMPTION 3 years’ conversion factors from IEA
We will introduce a new, state-of-the-art timely data thereby limiting our reliance Our energy consumption stems from the (2021 emission factors are the average of WATER WITHDRAWAL
corporate sustainability reporting soft- on historical information. use of 2016-2018). Grundfos’s global water withdrawal
ware, Sphera Cloud in January 2022, when Electricity consists of two major sources:
SuPM will see its phase out. The reason HIGH-EFFICIENCY CIRCULATOR Heat and steam For converting our heat and steam • Municipal water source
of the introduction of Sphera Cloud is to PUMPS – ENERGY SAVED Natural gas consumption to CO2, where available, we • Groundwater from our own wells
further increase the completeness and The calculation of this KPI is based on the Light fuel oil apply market-based conversion factors.
accuracy of Grundfos’ ESG data in one sin- electricity savings in 2021 attributed to all Diesel in stationary units Where unavailable, we use the conver- For the basis of reporting we apply man-
gle platform and to continue our journey Grundfos high-efficiency circulator pumps Renewable fuel sion factor applied in our largest produc- ual meter readings, automated real-time
towards reasonable assurability. sold in the EU between 2005 and 2021. Solar energy tion site, Bjerringbro, Denmark. consumption monitoring system and

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Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

invoices from our water suppliers as the WOMEN BOARD OF DIRECTORS the job in the form of special aids, reduc- PERFORMANCE DEVELOPMENT The EMS is run by Group HR in coop-
source of information. The percentage of women in the Board tion in working hours or pace, etc. DIALOGUE: BLUE COLLAR AND eration with the Danish consultant
of Directors is calculated by dividing the WHITE COLLAR company, Ennova.
WASTE TO LANDFILL number of women Non-Executive Di- LOST TIME INJURIES (LTI) RATIO The Performance and Development Di-
In Grundfos we strive to recycle waste as rectors elected by the Assembly General Lost Time Injuries (LTI) ratio is the alogue (PDD) is the key process and tool SUPPLIER SUSTAINABILITY AUDITS
much as possible and dispose as little in to the Board of Directors (i.e., excluding number of injuries that have led to lost that supports employee performance Through our Supplier Code of Conduct,
landfills as we can. Therefore, we have employee-elected members of the Board working hours in all areas of Grundfos, management in Grundfos. The PDD runs we communicate to our suppliers that
established a key performance indicator of Directors) by the total number of including office, sales, production, and on an annual cycle and it provides a we expect them to operate in accordance
specifically measuring the total weight Non-Executive Directors elected by the warehouse expressed as percentage tool and a platform to support struc- with local and international standards
of our waste that is disposed at landfills. Assembly General in the reporting year related to the total hours worked by the tured dialogues between managers and regarding human rights, labour rights,
The waste components in this indica- multiplied by 100. employees. Lost time injuries are injuries employees during each performance year the environment, and anti-corruption.
tor are categorised as hazardous and that have prevented an employee from (January to December).
non-hazardous waste. WOMEN LEADERS RATIO being able to return to work the day after In order to assess to what extent the
Leaders are Grundfos employees in the injury. The indicator is indexed as As a tool, the PDD supports managers Grundfos Supplier Code of Conduct is
RESOURCE RECOVERY THROUGH band-levels 1-9, which band-levels are number of lost time injuries per the total and employees in: embedded in our suppliers’ operations,
TAKE BACK defined by Grundfos’ internal career hours worked by all Grundfos employees • Discussing and agreeing on goals and sustainability audits are performed on
Resource recovery through take back level structure. Leaders have people multiplied by one million. targets (both performance and develop- selected suppliers by external service
refers to all end-of-life pumps returned responsibility, i.e. they have employee(s) ment). providers (EcoVadis and Bureau Veritas)
to Grundfos through Grundfos’ Take Back reporting directly to them. ABSENCE RATIO • Tracking progress, managing feedbacks, and by internal auditors. The scope and
programme. The programme was estab- Absence ratio is measured based on un- and following up on actions needed to criteria of these audits is the Grundfos
lished to ensure that our solutions have Women leaders ratio represents the planned lost work hours resulting from reach goals and targets. Supplier Code of Conduct. In 2021 we ex-
as little negative impact on the environ- number of women in leadership posi- lost time injuries and the number of • Evaluating achievements against targets. panded the reporting scope of the suppli-
ment as possible – also after end-of-use. tions divided by the total number of total hours worked by all employees. The er sustainability audits KPI. We now also
leadership positions multiplied by 100. indicator is indexed as lost work hours The indicators is expressed as employees include the number of Ecovadis supplier
Our disassembly facilities collect end-of- from lost time injuries per the total who received performance development reassessments in our scope.
life pumps and warranty returns from EMPLOYEES WITH REDUCED WORK hours worked by all Grundfos employees dialogues divided by the total number
installers who handle the pumps in their CAPACITY multiplied by one thousand. of employees who were eligible to SCREENING AUDITS
daily work and disassemble the products This indicator is measured as a percent- participate in performance development Screening audits are conducted on new
to components. Currently, almost all of age of employees with reduced work RETURN TO WORK RATE dialogues multiplied by 100. suppliers or suppliers which Grundfos
the disassembled shipments are sent for capacity relative to the total workforce. The indicator is measured as employ- intends to expand existing contractu-
recycling and the remaining components Such employees have special employ- ees returning to work after long-term EMPLOYEE MOTIVATION AND al agreements with. Screening audits
are repurposed in our new products. ment contracts in alignment with their sickness absence of more than 14 SATISFACTION are rooted in Grundfos’ Supplier Code
permanent limitation in the ability to consecutive calendar days due to illness. This indicator quantifies the overall level of Conduct which include social and
The programme was initiated in work as a result of e.g., physical, mental The number of employees retained is of employee motivation and satisfaction environmental aspects. In order for our
Denmark in 2014 and it has since been or psychological impairments and by that expressed as a proportion of the total through measuring a weighted average partners to remain or become approved
launched in three additional markets, cannot work on equal basis with other number of all closed retainment cases of underlying questions through the an- suppliers of Grundfos, the screening au-
the Netherlands, the United Kingdom, employees without special adaptions in (i.e. the total number of employees nual, anonymous Employee Motivation dit must provide evidence for compliance
and Argentina. retained and not retained). Survey (EMS). with the audit criteria.

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GRI index
Grundfos follows the reporting standards of the Global Reporting Initiative (GRI) to report on material economic, environmental and social
impacts. This report has been prepared in accordance with the GRI Standards: Core option. In cases where Grundfos could not report a
required disclosure, the specific information that has been omitted and the reason for omission have been described in the GRI Content Index.

PAGE IN GRUNDFOS
GRI ANNUAL SUSTAINABILITY PAGE IN GRUNDFOS
STANDARD DISCLOSURE DISCLOSURE TITLE REPORT 2021 ANNUAL REPORT 2021 EXPLANATIONS

GRI 102 102-1 Name of the organisation Grundfos Holding A/S

General 102-2 Activities, brands, products, and services 5, 6, 15 5 Grundfos Holding A/S is the Parent Company of the Grundfos Holding A/S Group. The Grundfos Holding A/S Group's primary
Disclosures
brands are Grundfos' own brands including separation brands YCC, Arnold, Alldos, Peerless, Paco, Vortex and some DAB products.

102-3 Location of headquarters Poul Due Jensens Vej 7, Bjerringbro, Denmark

102-4 Location of operations Grundfos has global presence in 58 countries.


We define significant operations as those facilities where manufacturing and assembling activities occur.
Our significant operations are located in the following countries:
Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Denmark, Finland, France, Germany, Hungary, India, Indonesia, Italy,
Japan, Korea, Mexico, Poland, Russia, Serbia, Singapore, South Africa, Switzerland, Taiwan, Turkey, United Arab Emirates, United
Kingdom, USA.

102-5 Ownership and legal form 58

102-6 Markets served Serving the geographic markets of Europe (including Russia); North and South America; Asia; The middle East and Africa, Grund-
fos provides world-wide coverage of offering its products and services. Effective from the beginning of 2021, we have organised
our primary functions around our four customer segments – Commercial Building Services, Domestic Building Services, Industry
and Water Utility. In the new organisational arrangement, sales and marketing have been moved to these customer segments.
This creates a more customer-centric structure with a complete value chain that is focused on meeting customers’ unique needs
fast and efficiently.

The Group remained headquartering in Bjerringbro, Denmark, and so is Domestic Building Services and Industry, but to get
closer to our markets, other activities have been moved to other locations. Leadership for Commercial Building Services is now
based in Shanghai, China, and leadership for Water Utilities is based in Houston, USA.

102-7 Scale of the organisation 5 5,7, 58 https://www.grundfos.com/about-us

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STANDARD DISCLOSURE DISCLOSURE TITLE REPORT 2021 ANNUAL REPORT 2021 EXPLANATIONS

GRI 102 102-8 Information on employees and other Employee data is compiled from a central reporting tool, Employee Central. Our annual overall employee composition is not
workers impacted by seasonal trends and the bigger portion of global personnel are employed internally.
General
Total number of blue collar employees 7,121
Disclosures
Number of female blue collar employees 2,546
Number of male blue collar employees 4,472
Number of other/unknown blue collar employees 103

Total number of white collar employees 13,315
Number of female white collar employees 4,284
Number of male white collar employees 8,687
Number of other/unknown white collar employees 344

Total number of employees on permanent contract 18,771
Number of female employees on permanent contract 6,250
Number of male employees on permanent contract 12,081
Number of other/unknown employees on permanent contract 440

Total number of employees on temporary contract 1,664


Number of female employees on temporary contract 580
Number of male employees on temporary contract 1,077
Number of other/unknown employees on temporary contract 7

Total number of employees on full-time contract 19,602
Number of female employees on full-time contract 6,428
Number of male employees on full-time contract 13,165
Number of other/unknown employees on full-time contract 9

Total number of employees on part-time contract 834
Number of female employees on part-time contract 431
Number of male employees on part-time contract 403
Number of other/unknown employees on part-time contract 0

Total number of employees under age 30 2,446
Blue collar employees under age 30 1,083
White collar employees under age 30 1,363

Total number of employees age 30-50 11,694
Blue collar employees age 30-50 3,423
White collar employees age 30-50 8,271

Total number of employees age 50 and above 5,863
Blue collar employees age 50 and above 2,513
White collar employees age 50 and above 3,350

102-9 Supply chain 51-59 8, 21, 455 Grundfos’ supply chain is a diverse organisation with main stakeholders located centrally on group level & performance unites
and decentral in individual production sites and distribution centers. Supply Chain is responsible for all of Grundfos’ activities
within planning and delivery of Grundfos products including the administrative processes, flow of information and material flow
of products, hereunder transportation, warehousing, planning, line feeding and procurement.

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STANDARD DISCLOSURE DISCLOSURE TITLE REPORT 2021 ANNUAL REPORT 2021 EXPLANATIONS

GRI 102 102-10 Significant changes to the organisation and Overall Group Supply Chain organisation has been revised to fit the Performance unit structure. Part of the organisation have
its supply chain been transferred to the performance units, thereby creating separate supply chain organisations within the four different perfor-
General mance units. With the organisational change the performance units have taken responsibility of the execution of supply chain
Disclosures processes. Group Supply Chain has strengthen the global governance of supply chain process standards and core processes such
as Sales, Inventory and Operations Planning (SIOP), Sales, Inventory and Operations Execution (SIOE) and Order to Cash (OTC).
Group Logistic have stepwise taken more responsibility in the execution of logistics processes globally.

Due to restructuring of footprint, Grundfos is reorganising its production and distribution setup with e.g. moving of various
product lines in France and Denmark to Serbia.
Carbon footprint is high on the agenda, therefore, pilots have been initiated to utilize bio-fuel on different transportation modes,
such as airfreight and truck, etc.

As a consequence of the supply challenges globally, Grundfos has continuously worked on strengthening the supplier network,
by both increasing number of regional suppliers as a second source and building stronger relationships with key suppliers.

102-11 Precautionary Principle or approach Primary instrument across operations is ISO 14001-certification, under which both legal compliance and annual environmental
aspect evaluation are included. Our approach towards environmental risk mapping is our ""environmental aspect evaluation""
which is part of Integrated Management System (IMS).

In terms of product development, the main instrument is to ensure compliance with relevant environmental legislation in
respective markets. Here we do not have full transparency across the global value chain.

102-12 External initiatives 64

102-13 Membership of associations ESR, BSR, Business & Sustainable Development Commission, 2030 Water Resources Group, Sustainia, Members of steering
committee: USAID - Securing Water for Food Trust Fund, Members of steering Committee: UNEP-DHI Fresh Water Resource
Management, Confederation of Danish Industries, European Heat and Power, Association of Danish Pump Manufacturers,
European Heat Pump Association, European Heating Industry, Danish Environmental Association (WssTP), EuroACE, Synergi,
ACEE, OFII, Water Europe, GISC.

102-14 Statement from senior decision-maker 4

102-16 Values, principles, standards, and norms 6, 61-63 Grundfos is a company built on strong values, high ethical standards and a reputation of honesty and integrity.  
of behavior
The overall principles of Grundfos business behavior is described in our Code of Conduct, that is based on legal regulations and
values approved by Group Management. The Code of Conduct 2019 is available in 21 languages and consists of 15 chapters. Each
chapter is implemented through Grundfos framework of compliance programs and Grundfos ISO 9001 Quality Management
System. The key elements of the compliance programs are:
(1) Commitment and organisation
(2) Risk assessment
(3) Rules and guidelines
(4) Training and communication and
(5) Monitoring, auditing and response.

The Grundfos Code of Conduct applies to all - in all countries and in all positions including the Grundfos Foundation and board
members. All white collar employees completed dedicated annual Code of Conduct training in 2021 [reference is made to %
completion rates] and as part of the training all employees has agreed to be bound by the rules when working for Grundfos.

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STANDARD DISCLOSURE DISCLOSURE TITLE REPORT 2021 ANNUAL REPORT 2021 EXPLANATIONS

GRI 102 102-18 Governance structure 65 10-12

General 102-40 List of stakeholder groups 66


Disclosures

102-41 Collective bargaining agreements As of December 31, 2021, Grundfos employed more than 20,000 employees worldwide. Basing on our largest locations' collective
bargaining agreement coverage, we extrapolate that approximately 30% of Grundfos employees are covered by collective
bargaining agreements. In other foreign countries, our employees are represented by work councils or labour unions. We trust
that all of our facilities are in favourable labour markets and believe that our relations with our employees are good.

102-42 Identifying and selecting stakeholders 37-39, 66, 69-70

102-43 Approach to stakeholder engagement 67-68

102-44 Key topics and concerns raised 66, 69-70

102-45 Entities included in the consolidated finan- 58


cial statements

102-46 Defining report content and topic 66, 73-74


Boundaries

102-47 List of material topics 66

102-48 Restatements of information There were no restatements of information during the reporting period.

102-49 Changes in reporting There were no significant changes from previous reporting periods related to material topics and boundaries.

102-50 Reporting period 1 January, 2021 - 31 December, 2021.

102-51 Date of most recent report The latest Grundfos Sustainability Report was published in March of 2021.

102-52 Reporting cycle Annual

102-53 Contact point for questions regarding the sustainability@grundfos.com


report

102-54 Claims of reporting in accordance with the This report has been prepared in accordance with the GRI Standards: Core Option.
GRI Standards

102-55 GRI content index This table serves as our GRI Content Index.

102-56 External assurance Please see our Auditors' Independent Assurance Report in the back of this report.

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103 103-1 Explanation of the material topic and 69-70 MANAGEMENT APPROACH TO ECONOMIC DISCLOSURES
Management Grundfos is committed to doing business with integrity and transparency. We strongly condemn all acts of bribery and corrup-
its Boundary
approach tion, and we maintain zero tolerance towards any type of unethical business activity.
To preserve our high level of ethical excellence we conduct a global risk mapping and allocate special focus to parts of the
103-2 The management approach and its 69-70
world where we operate, which rank high on the Corruption Perceptions Index (CPI). In doing so, a cross-functional effort
components between our Group Internal Audit Services, Legal Department and the Ethics Committee ensures that a robust anti-corruption
operating model is built out which safeguards our business and maintains compliance with anti-corruption laws, such as the
103-3 Evaluation of the management approach 69-70 UK Bribery Act and the USA FCPA. This serves as a major cornerstone of our management approach.

For further overview on Grundfos’ core elements of our management approach, please see the "Mitigating risks and
challenges" section in this report on page 69-70.

201 201-1 Direct economic value generated and 7, 17-20, 22-40


Economic distributed
performance

201-2 Financial implications and other risks and 69-70


opportunities due to climate change

203 203-1 Infrastructure investments and services 16-17, 23-26 We believe we can do business while doing good. Our products and solutions have significant impacts on local communities,
Indirect supported either directly or indirectly. We are in constant dialogue with local authorities to support the delivery of clean water wherever
Economic needed.
Impacts

205 205-1 Operations assessed for risks related to 62, 66 2021 risk assessments identified the following overall risks: corruption risks, country risks, business partner risks and business
Anti-corruption corruption partner area risks. 98 Business entities were assessed for risks related to corruption

The risk assessment 2021 comprised:


- Desk research of the country risk (CPI) compared to Grundfos turnover, company size and other factors (country risks)
- Reporting input from Group Internal Audit Services and Ethics Committee (information sharing on meetings)
- Broad quantitative survey including multiple functions and countries to detect the employees perception and exposure
to corruption risks.

205-2 Communication and training about In 2021, 11,236 white collar employees were invited to the Code of Conduct e-training for a general introduction to the Code of
anti-corruption policies and procedures Conduct. Aside the e-training, Grundfos also conducts more targeted trainings in this respect to smaller groups of employees.
Our blue-collar employees are trained physically and bi-yearly. In 2021, we decided not to provide training to them to minimize
the risk of spreading Covid19.

Grundfos partially reports information for this disclosure. We do not breakdown information for this disclosure by employee
region.

206 206-1 Legal actions for anti-competitive behavior, Grundfos is not and has not been part of any anti-competitive matter in 2021, and therefore there has not been any decisions
Anti-competi- anti-trust, and monopoly practices or judgments involving Grundfos.
tive Behaviour

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207 207-1 Approach to tax 67-68


Tax
207-2 Tax governance, control, and risk 67-68
management

207-3 Stakeholder engagement and management 67-68


of concerns related to tax

207-4 Country-by-country reporting 67-68 58 Grundfos partially reports information for this disclosure.
For further information regarding disclosure 207-4, please visit our website at www.grundfos.com and navigate to the
Business Principles section.

103 103-1 Explanation of the material topic and 69-70 MANAGEMENT APPROACH TO ENVIRONMENTAL DISCLOSURES
Management its Boundary Grundfos is committed to maintain the highest standards requirements of the International Organization for Standardization
approach (ISO). Our largest operational sites with the highest potential environmental impact, and even some of our smaller business
entities such as sales or services, are certified to ISO 14001: Environmental Management. Furthermore, many of the Grundfos
103-2 The management approach and its 69-70 companies are certified to ISO 45001 (previously known as OHSAS 18001): Health and Safety Management, ISO 9001: Quality
components Management and ISO 50001: Energy Management.

Grundfos’ water management goal, to halve our global water withdrawal by 2025, guided us to identify our major water con-
suming sites in high water risk areas in 2021. This information allows us to tailor our water investment guidelines to ensure we
103-3 Evaluation of the management 69-70
are prioritising investment in areas suffering from the highest water risks. Parallel to reducing our water withdrawal, we set a
approach
goal to reach net zero discharge from water by 2030. Therefore, we have begun analysing the different levels of water risks and
wastewater infrastructure across the world.

Becoming sustainable and further developing sustainability in all areas of our business means we are vigilantly aware of
the environmental impact our products entail. In alignment with this, our management approach is to share this awareness
with our customers and local communities. Consequently, our product development teams continuously perform Life-Cycle
Analyses to ensure sustainable design of all Grundfos products. This has been embedded into Grundfos’ standard product de-
velopment process. For further overview on Grundfos’ core elements of our management approach, please see the "Mitigating
risks and challenges" section in this report on page 69-70.

301 301-2 Recycled input materials used For the past years, we have increased our digital offerings and services, yet most of our solutions are physical products.
Materials
In general, different products are made with different amounts of recycled materials. Typically 100% of the aluminum and
approximately 90% of the cast iron used in Grundfos-branded products is derived from recycled materials. About 80% of the
stainless steel we source also comes from recycled materials. The proportion for copper is 50% and for polymer materials is
0-10%. Product and transport packaging are predominantly made from renewable resources (paper/cardboard & wood) and
from FSC certified wood and paper.

302 302-1 Energy consumption within the 7, 45-52, 71. 73 Grundfos partially reports information for this disclosure. We disclose our full organisation's energy consumption.
Energy organisation We do not report information for this disclosure broken down by fuel type.

302-4 Reduction of energy consumption 7, 45-52

302-5 Reductions in energy requirements of 55-59


products and services

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303 303-1 Interactions with water as a shared 16-18, 23-26, 42-43 Across our own operations, app. 90% of our water withdraw is related to our manufacturing plants. Water withdrawal types
Water and resource include municipal water, water from the well. We are also collecting, treating and using rain - and surface water. From a
discharge point-of-view our policy is to be in compliance with relevant legislation for water discharge. As a provider of wider
effluents
solutions for every aspect of water use, moving and preserving water in an energy-efficient way is our business. Water plays a
pivotal role in our 2025 strategy and go-to-market offerings.
We have mapped water risks across our operations using the Water Resource Institute water risk map. From that we have iden-
tified all facilities operating in areas characterized by high water risks. We have started the journey to extend this approach
across our supply chain.
We have identified five "critical to succeed" facilities where we have high water withdrawal in high water risk contexts. We are
prioritizing investments and efforts to ensure that we minimize our water related impacts in those locations.
Our general management approach is that we have implemented ISO 14001 across all major manufacturing plants ensuring
that plants map and mitigate their largest environmental risks and aspects - including water. Furthermore, we define annual
water withdrawal targets for all plants. We report and monitor water performance on a monthly basis and take corrective
actions accordingly. In 2021 our water withdrawal was 341.537 m3 (7,2% vs. 2020).

303-2 Management of water discharge-related 42-43 Our current approach is that we follow local/national legislation for water discharge. If/when we identify examples where we
impacts follow legislation but still have a negative impact related to water discharge, we take corrective action to minimize our impact.
It is a key priority for us to ramp up on our approach to water discharge and ensure that we by 2025 have no negative impacts
from our water discharge globally.

303-3 Water withdrawal 42-43 We withdraw water from ground water stored in our own wells (approx. 7.2% of our total water withdrawal in 2021) and we
source water from municipal waterworks (approx. 92.8% of our total water withdrawal in 2021). We do not withdraw any
water from surface water body. Grundfos partially reports information for this disclosure. We do not disclose information on
the ratio between freshwater and other waters withdrawal.

305 305-1 Direct (Scope 1) GHG emissions 45-48, 71, 73


Emissions
305-2 Energy indirect (Scope 2) GHG emissions 7, 11, 12, 45-50, 71, 73 In 2021, Grundfos does not report its Scope 2 emissions separately categorized by applying market-based and location-based
emission conversion rates.

306 306-1 Waste generation and significant waste-re- 19-22, 71


Effluents and lated impacts
waste

306-2 Waste by type and disposal method 19-22, 71, 73

306-5 Waste directed to disposal 55-56, 71, 73

308 308-1 New suppliers that were screened using 7, 51-54, 72, 74 Grundfos partially reports information for this disclosure. We report the total number of audits performed at new suppliers
Supplier environmental criteria when onboarding them, however, we do not report the percentage of how many of all new suppliers have been audited.
environmental
assessment

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103 103-1 Explanation of the material topic and 69-70 MANAGEMENT APPROACH TO SOCIAL AND ENGAGEMENT DISCLOSURES
Management its Boundary Grundfos has an essential role to play in protecting the working conditions, human rights, safety and well-being of our
approach employees and customers. We also continually play an active role to support local communities across the world. Grundfos
strives to be a socially responsible employer, community member and global citizen, wherever we are in the world.

Grundfos respects the legal rights of its employees. Our work with human rights is an ongoing process, and our human rights
due diligence programme ensures that we respect and advance human rights. We are committed to establishing favourable
employment conditions that promote positive relationships between employees and managers. We expect business partners,
103-2 The management approach and its 69-70 such as suppliers and other parties directly linked to our operations, to adhere to this commitment. In addition, Grundfos has
components decided to strengthen its efforts to prevent and address harassment in the workplace. Our Human Rights, Harassment Preven-
tion and our statement pursuant to the UK Modern Slavery Act and Australian Modern Slavery Act can be find on our website.

Grundfos’ management approach is also committed to an inclusive culture. We unlock the power of diversity by ensuring
everyone globally feels welcomed, valued, respected and supported. Fostering an inclusive culture that honors diversity ena-
bles our employees to flourish, which benefits both them and the company.

From walking for water at local Grundfos Walk for Water events, to raising awareness about the water crisis in developing
103-3 Evaluation of the management 69-70
nations, we believe that one of the keys to achieving global sustainability success is active engagement with our employees
approach
and other local communities.

We have a long-term commitment to both sparking and maintaining employee engagement in our sustainability activities in
order to extend our global impact to wherever we are in the world.

For further overview on Grundfos’ core elements of our management approach, please see the "Mitigating risks and challeng-
es" section in this report on pages 69-70.

401 401-1 New employee hires and employee turnover Grundfos partially reports information for this disclosure. We do not breakdown information for this disclosure by employee
New employee region.
hires and
employee
Male employees newly hired 1,567 Male employees leaving 848
turnover
Female employees newly hired 980 Female employees leaving 1,344
Other/unknown employees newly hired 9.00 Other/unknown employees leaving 0
Employees under 30 years old newly hired 891 Employees under 30 years old leaving 645
Employees 30 to 50 years old newly hired 1,406 Employees 30 to 50 years old leaving 1,282
Employees over 50 years old newly hired 259 Employees over 50 years old leaving 557

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403 403-1 Occupational health and safety manage- 33, 34, 74 Grundfos has implemented and maintains Health & Safety Management System at the group level, scope of the management
Occupational ment system system is defined in the relevant documents. The system is based on ISO 45001:2018 requirements and includes relevant legal
health and requirements, both at the management system level and at the level of the organisations implementing the system. Health
safety & Safety Management System is externally audited on the basis of the ISO multisite certification principles. Continuous
improvement of the Health & Safety Management System’s business processes at the operations sites is ensured through
the Grundfos Production System, a continuous improvement management framework based on maturity of the business
processes. Health and Safety business processes maturity is regularly assessed through the second party assessments.

403-2 Hazard identification, risk assessment, and 33, 34, 70 Hazard identification, risk assessment, and incident investigation relevant to workers who are not employees but whose
incident investigation work and/or workplace is controlled by Grundfos are within the scope of the Health & Safety Management System. The
management system has the relevant business processes, while the corresponding documents are group procedures for
Health and safety hazard identification and risk assessment and Health and safety incident investigation and knowledge
sharing. Reporting of incidents is done through the Safety Incident Management System (SIMS), a digital tool to report work
related hazards and to registered work-related incidents. Grundfos Production System defines EHS requirements related to the
contractors’ management, including the assessment criteria. Fulfilment of the requirements and maturity of the contractors’
management business process is regularly assessed through the second party assessments.

All of our employees are encouraged to report hazard observations and near miss cases which is an essential part in Grundfos'
injury and risk prevention activities. Reporting of such cases is also made possible through mobile devices further shortening
the reaction time. All of our workers retain the right to remove themselves from work if a situation is considered to pose risk
of injury or ill health.

403 403-4 Worker participation, consultation, and 33, 34, 70


Occupational communication on occupational health
health and and safety
safety

403-5 Worker training on occupational health 33, 34, 70


and safety

403-7 Prevention and mitigation of occupational 33, 70 Supplier related health and safety issues are covered by the Supplier code of conduct and supplier sustainability auditing.
health and safety impacts directly linked by The code of conduct provides minimum health and safety requirements applicable to the suppliers. Supplier sustainability
business relationships auditing also includes health and safety issues and is organized per three tiers, based on the risks. Suppliers from the low and
medium risk countries are assessed through EcoVadis platform, while suppliers from the high risk countries are audited by a
third party (Bureau Veritas).

403-9 Work-related injuries 33-35, 72, 74 Grundfos partially reports information for this disclosure. We provide information on lost time injuries and consequent
absence ration. There has not been any fatalities in 2021.

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409 409-1 Operations and suppliers at significant risk 32, 70 We conducted a global human rights mapping, where forced labor was not identified as a potential issue in our own opera-
Forced or com- for incidents of forced or compulsory labor tions.
pulsory labor
In addition, we have conducted 5 human rights impact assessments in our own operations, which confirmed the afore-men-
tioned information as none of them revealed potential forced labor issues in our own operations.
The analysis above revealed that forced labor may potentially occur in our supply chain. We, therefore, are progressively con-
ducting audits of high-risk suppliers through a third party.
We will also review supplier risk with a special emphasis on forced labor to sharpen the audit process even more in 2022.

Our Code of Conduct, with a section on human rights, includes the prohibition of forced labor and a human rights policy that
are applicable to our global operations.

We have a supplier code of conduct that prohibits the use of forced labor. In addition, high-risk suppliers are audited by a third
party. The audit includes the assessment of forced labor practices.

412 412-1 Operations that have been subject to hu- 32, 70 We conducted a global human rights mapping including all our operations. In addition to that we have conducted 5 site-based
Human rights man rights reviews or impact assessments human rights impact assessments.
assessment

413-2 Operations with significant actual and To the best of our knowledge, none of our business entities have an actual or potential negative impact on local communities.
potential negative impacts on local
communities

414 414-2 Negative social impacts in the supply chain 7, 32, 54, 69-70, 72, 74
Supplier social and actions taken
assessment

415 415-1 Political contributions In all of our public policy activities we do not, either directly or indirectly, make any monetary or in-kind political contributions.
Public policy

417 417-1 Requirements for product and service 1. Grundfos does not communicate sourcing information
Marketing and information and labeling to the customer
labeling 2. Grundfos products must comply with the Grundfos Focus List.
Documents on Product Chemical Compliance, Export Control,
Recycling and Conflict Minerals are available upon request
3. Safe use of the product is communicated in the product I&O manual or Safety Manual (IOS) in accordance with legal
requirements
4. Information is provided regarding the ErP directive and our end-of-life
products and solutions

100% of Grundfos products are covered by the above labeling criteria.

417-2 Incidents of non-compliance concerning In 2021 we have not had incidents concerning product information and labeling that would result in a warning, fine or penalty.
product and service information and We have experienced 2 incidents of non-compliance with voluntary codes.
labeling

418 418-1 Substantiated complaints concerning In 2021 we have not experienced any substantiated complaints concerning breaches of costumer privacy.
Customer breaches of customer privacy and losses of
privacy customer data

Grundfos Sustainability Report 2021 84


Introduction Our four ambitions Empowering people Reducing our footprint Business Fundamentals

requirements of the ethical standards • Verified on a sample basis the informa-


under International Ethics Standards tion in the Sustainability Report against

Independent Auditor’s Board for Accountants’ international


guidelines for Professional Accountants
(IESBA), which rely on general princi-
source data and other information
prepared by those in charge
• Considered the disclosure and pres-

Assurance Report ples regarding integrity, objectivity,


professional competence and due care,
confidentiality, and professional conduct,
entation of the Sustainability Report
against the Accounting Principles

and have the required competencies and We also performed such other proce-
To the stakeholders of Grundfos Holding A/S experience to conduct this assurance dures as we considered necessary in the
engagement. circumstances.

EY Godkendt Revisionspartnerselskab CONCLUSION


also applies International Standard on Based on our procedures and the
Quality Control 1, and accordingly main- evidence obtained, nothing came our
We have been engaged by Grundfos ration of the Sustainability Report, such timing from and are less in extent than tains a comprehensive system of quality attention that causes us to believe that
Holding A/S (hereafter referred to that it is free from material misstate- for a reasonable assurance engagement. control including documented policies the Sustainability Report for the period
as “Grundfos”) to perform a ‘limited ment, whether due to fraud or error. A limited assurance engagement consists and procedures regarding compliance from 1 January 2021 to 31 December 2021,
assurance engagement,’ as defined by of making enquiries, primarily of persons with ethical requirements, professional have not been prepared, in all material
International Standards on Assurance AUDITOR’S RESPONSIBILITIES responsible for preparing the Sustaina- standards and applicable legal and regu- respects, in accordance with the Account-
Engagements, and to report on Grundfos' Our responsibility is to express a conclu- bility Report and related information and latory requirements. ing Principles described on pages 73-74.
Sustainability Report (the “Sustainability sion on the presentation of the Sustain- applying analytical and other appropri-
Report”) for the period from 1 January ability Report, based on our procedures ate procedures. DESCRIPTION OF PROCEDURES
2021 to 31 December 2021. and the evidence we have obtained. We PERFORMED Copenhagen, 9 March 2022
conducted our engagement in accord- Consequently, the level of assurance Our procedures included:
In preparing the Sustainability Report, ance with the International Standard obtained in a limited assurance engage- EY Godkendt Revisionspartnerselskab
Grundfos applied the Accounting Princi- for Assurance Engagements Other Than ment is substantially lower than the as- • Review of Grundfos' process for CVR no. 30 70 02 28
ples described on pages 73-74. Audits or Reviews of Historical Financial surance that would have been obtained preparation and presentation of the
Information (‘ISAE 3000’) and addition- had a reasonable assurance engagement Sustainability Report to develop an
MANAGEMENT’S RESPONSIBILITIES al requirements under Danish audit been performed. Our procedures were understanding of how the reporting is Henrik Kronborg Iversen
Grundfos' management is responsible for legislation. Those standards require that designed to obtain a limited level of as- conducted within the business Partner, State Authorised
selecting the Accounting Principles, and we plan and perform our engagement to surance on which to base our conclusion • Interviewed those in charge of the Public Accountant
for presenting the Sustainability Report obtain limited assurance about whether, and do not provide all the evidence that Sustainability Report to develop an mne24687
in accordance with that Accounting in all material respects, the Sustainability would be required to provide a reasona- understanding of the process for the
Principles, in all material respects. This Report, is presented in accordance with ble level of assurance. preparation of the Sustainability Report
responsibility includes establishing and the Accounting Principles • Analytical review procedures to support Carina Ohm
maintaining internal controls, main- Our independence and quality control the reasonableness of the data Partner
taining adequate records and making Procedures performed in a limited as- We have maintained our independence • Made inquiries to significant develop- Head of Climate Change and
estimates that are relevant to the prepa- surance engagement vary in nature and and confirm that we have met the ment in reported data Sustainability Services

Grundfos Sustainability Report 2021 85


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