Amit Bhatt

Product Development Manager

An extensive background of 15+ years of experience working collaboratively with different teams
Engineering, Marketing, Legal and UX co-ordinating the full product development lifecycle, including
strategic planning, requirements analysis, QA testing, and product launches.

My ability to ensure stakeholder buy-in the recommendations. Delivering innovative solutions that
reduce costs, increase revenue with special travel experience.

EXPERIENCE

JazTravels Pvt Ltd.

Sr. Manager – Product Development & Supplier Communication
Working from Mar 2021

A full product-development lifecycle, including strategic planning, requirements analysis, QA testing, and
product launches collaboratively with different teams. Work directly with third party vendors and
consolidators to strength the product competitive in the market.

In constant communication with executive leadership about growth and strategies. Evaluating which
actions could lead to growth and delivers that special travel experience to our travelers.

Crystal Travels (Moresand Group)

Manager – Product Development & Supplier Interaction
Sep 2019 to Mar 2021

Working with cross-functional teams helps to develop successful project plans, communicating
expectations clearly, and encouraging team enthusiasm, even in the late stages of the project cycle.
Coordinating the full product development lifecycle, including strategic planning, requirements analysis,
QA testing, and product launches. Establish new development protocols for defining product
requirements, developing user stories, and creating effective product roadmaps.

Proactively identify process improvement opportunities while partnering with leadership to prioritize
and implement improvements. Discussion with the management for the upcoming projects and
enhancement required on on-going products.

FareAggregator Inc.
Manager – Product Development & On-board suppliers/consolidators
Worked from July 2018 to July 2019
Understand the roadblocks and help the teams to achieve the target within the assigned timeline
provided by the management. Working with Tripiflights.com, I am held responsible for improving and
enhancing the product supply information so that the information to customers is high quality.

In constant communication with suppliers to speak about account performance and evaluating which
actions could lead to growth in the account to hit targets and KPI`s. Doing continuous analysis to
onboarding the new suppliers for net rates and XML rates (direct API).

Book Cheapflightsfares LLC Pvt Ltd.

Sr. Team Leader – Product Development & Supplier Relations (Hotels/Car Rental)
Worked from Apr 2017 to July 2018

Developed products from initial level Car rental and Things to do. Responsible for managing all units
related to developing new suppliers into our platform, as well as updating and optimizing the existing
integrations/enhancing like hotels.

 Worked with technology, UI, Design, Content teams to get an online presence.
 Identify new partnership opportunities by doing the market analysis and share the opportunities
with the management.
 Suggested changes for better performance and did systematic testing for better performance.
 Working for product development/enhancement to increase revenue opportunities and identify
areas of improvement.
 Conduct regular competitive analysis to evaluate market trends and competitor activity. Analyze
the competitiveness of the rates and share recommendations with management.
 Monitor performance by doing A/B test results to make sure traveler needs and concerns are
being addressed.
 Prepare competition performance analysis and business report on a monthly basis.

Fareportal India Pvt Ltd.

Sr. Team Leader – Product Analysis
Worked from April 2011 to April 2017

Primary responsibility is to ensure that product in the market is competitive, attractive, and relevant for
fast-growing global customers. Doing Supplier interaction under the supervision of the US / UK-based
team.

 Optimize content, rate, and availability competitiveness to maximize customer conversion.

 Analyze competitive market strategies through analysis of related products and services. Identify
future trends by watching the new product roll-out of competitors and by keeping abreast of
consumer reports on future needs.
 Monitor key competitor sites, looking for changes, then documenting with screenshots and
other relevant data.
 Monitor Industry information and putting together market-specific proposals for prospective
Suppliers and do the best negotiation.
 Managing reports from different available resources on a monthly, weekly, and daily basis.
  Create the necessary business intelligence tools (such as comprehensive databases and
spreadsheets) to provide the best sources for information.

Sitel India Pvt Ltd.

Supplier Relations Executive
Worked from Oct 2007 to April 2011

Handling Customer Relations queries where core job is to close the cases as per requirement and share
the feedback with vendors/suppliers to improve the customer experience.

Monitor Industry information and putting together market specific proposal for prospective Suppliers.
Share the report with central management on planning and objectives to achieve the targets before
deadlines.

 Managing reports from different available resources on monthly, weekly, and daily basis.
 Build daily dashboards from multiple data sources.
 Prepare competition performance analysis and business report on monthly basis.

WNS Global Service Pvt Ltd.

Customer Car Executive
Worked from May 2006 to Sep2007

It is a blended process where all the three components like Flight, Hotel & Car are available to book
online/call. However, two or more components need to be combined like a package.

 Handling travel itineraries, providing various travel options across the globe.
 Arranging formalities and requirement for travel in different countries.
 Handling refund and quality management. Maintaining daily sales report.
 Managing reports from different available resources on monthly, weekly and daily basis.
 Build daily dashboards from multiple data sources.

SKILLS
 Individual contributor working with different teams Engineering, Marketing, Legal and UX.
 Strengthening key supplier relationships.
 Setting up new suppliers according to company’s strategy.
 Improving overall communication with suppliers and our platform.
 Managing Development Backlog.
 Securing service level of suppliers.
 Develop, Implement, Manage, and measure related performance and supplier Performance
Indicators.
 Product Management planning, forecasting, and/or marketing of a product.
 Data Analysis systematically applying statistical and/or logical techniques to find the new
opportunity.
  Customer Experience customer's attraction, awareness, discovery, cultivation, advocacy,
purchase and use of a service.

EDUCATION
MBA
SunRise University, Alwar, Rajasthan, India June 2013 – June 2015
Affiliated from Rajasthan University, India

BCA
Dayanand Academy of Advanced Studies, Dehradun, India June 2001 – June 2004
Affiliated from Makhanlal Chaturvedi Rashtriya Patrakarita (MCRPV), Bhopal, MP, India

PERSONAL DETAILS
Address:
Flat No# 545, Om Apartment, Sec. 14, Dwarka, New Delhi, India - 110078

Contact No# 721 774 9889

Email Address: amitbhatcff@gmail.com

(Amit Bhatt)