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To: Nancy Myers

From: Casandra A. Lindley


Date: April 18, 2022
Subject: APLED 121-Chapter 5 – Achieving Audience Involvement-Pg. 115

ACHIEVING AUDIENCE INVOLVEMENT


1. Revise the following by adding pronouns and names.
a. The company will require further information before processing this request.
John, we will ask you to provide the new scheduling information before processing your
request.
b. It has been decided that a new procedure must be implemented to avoid further
mechanical failures.
Alliance has designed a new procedure on the Extendo to avoid Hydraulic failure.
c. The department supervisor wants to extend heartful thanks for the fine efforts
expended.
Matt Watson, the department supervisor, wants to extend a heartful thanks for the
efforts of the welding department.
d. I think you have done a great job. I want you to know that you have surpassed this
month’s quota by 12 percent. I believe I can speak for the entire department by saying
thank you.
Josh, you have done incredible work. You have surpassed this month’s quota by 12
precent. The entire assembler department by saying thank you.
e. If the computer overloads, simultaneously press Reset and Control. Wait for the
screen command. If it reads “Data Recovered,” continue operations. If it reads “I/O
Error,” call the computer resource center.
What to do if your computer overloads. First press the reset (to the right of the windows
symbol) then control (to the left of the windows symbol). Hold the buttons for a few
seconds and what for the screen to give you a command. If the screen reads “Data
Recovered,” follow the screen instructions. If the screen reads “I/O Error,” call the
computer resource center. (Tech center number here).

2. Revise the following using positive words and pronouns.

a. We cannot lay your cable until you sign the attached wavier.

Once you have signed the attached waiver, we will lay your cable.

b. John, don’t purchase the wrong program. If we continue to keep inefficient records, our
customers will continue to complain.
John, please purchase E2 program. This program will allow us to have efficient record and
increase customer satisfaction.
c. You have not paid your bill yet. Failure to do so might result in termination of services.
Ryan, your bill is penning. Please pay the bill so we can continue your services.
d. If you incorrectly quote and paraphrase, you will receive an F on the assignment.
Shawn, correctly quoting and paraphrase will help you get a higher on the essay.
e. Your team has lost 6 of their last 12 games.
The Seahawks have won 6 of their last 12 games.

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