Professional Documents
Culture Documents
Group 6 Fashion Marketing Project
Group 6 Fashion Marketing Project
Dec 7, 2021
Group 6
1
Table of Contents
Executive Summary 3
Max Mara’s History and Background 5
Industry Analysis/ Positioning 6
SWOT Analysis 7
Competitor Analysis
Ideal Customer Profile of Max Mara
Communication Objectives
Marketing 360 Campaign 11
Social Media 11
Advertising 12
Public Relations 13
Pop-up Event 13
Influencers 14
Launch Calendar Timeline 18
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Executive Summary
Max Mara, a shining symbol of modern fashion, is now globally recognized for its
luxurious image and continuously flowing apparel, uniquely designed with great passion.
Throughout the years, Max Mara has progressively portrayed its immense passion towards
creating fashionable, yet sophisticated collections catered primarily for their target audience.
Max Mara’s fashion runways highlight the true brand identity, especially as they maintain their
main focus on not only their targeted consumers, but also the brand’s heritage and origins, which
play a major role in defining the brand as a whole. While Max Mara has been successful
throughout its time, their environmental changes have created the emergence of several obstacles
for the brand. As the world currently continues to shift towards more modern, trend-reliant, and
unique apparel, there has been an intense focus on the younger demographic. Hence, the majority
of fashion brands we know today, have altered their target audience towards the younger
generation. In specific, Generation Z now dominates several markets, and has a major influence
on a brand’s reputation. Despite this shift, Max Mara has faced difficulties attempting to cater to
this new audience, and appeal to them in ways other brands already have. By introducing the
campaign #EmpowerHer, the main objective is to capture the attention of the younger
demographic, and portray the message of empowering women through multiple proposed tactics
and strategies that might help Max Mara extend its reach to a new, and much broader target
audience.
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Max Mara’s History and Background
Max Mara’s current success stems from an extensive, deep, and rich tradition that was
passed down through one generation to another, within an Italian family. The brand’s
inauguration initially began in the year 1951, pursued by a man that was heavily influenced and
passionate about the fashion industry in its entirety, Achille Maramotti. Born into an Italian
family that had an endless respect and gratitude for their heritage and the art of creating fashion,
Maramotti was inspired by the two most prominent women present in his life, his great-
grandmother, Marina Rinaldi, and his mother, Giulia Fontanesi Maramotti. While his great-
grandmother had an intense attention to detail and determination towards excellence within the
pieces created for her atelier, her strong passion was passed down to Achille’s mother who
progressed her teaching career in the art of sewing and modeling, as well as acquiring numerous
publications and books on her theory of cutting. Due to being surrounded by the fashion aura and
gaining knowledge from these strong women, Maramotti led Max Mara to its modern image, a
luxurious, elegant, pret-à-porter brand that caters to the preferences of women. Hence, the
brand’s name, Max Mara, was adopted in honor of his mother and her passion for fashion.
Throughout the numerous decades of Max Mara’s operations, the brand grew under the hands of
Maramotti, expanding year by year internationally and opening stores in popular fashion cities
such as New York and London. In addition, Max Mara has become an umbrella under which the
emergence of sub-brands came to life such as SportMax, WeekEnd MaxMara, Max and Co.,
Marina Rinaldi, and many more (Max Mara, n.d.). Currently acquiring a strong presence
worldwide highlights their values in which they aim to portray their passion for fashion, tradition
and heritage, allowing a sense of belonging to every woman, teamwork, creativity, and
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entrepreneurship (Max Mara, n.d.). Each of these values have emerged from the brand’s history
and how it developed to its present image. In addition, Maramotti was determined to cater to all
women, regardless of their appearance, focusing on the concept of inclusivity, and allowing the
Max Mara positions itself as a high-end luxury brand offering high-quality and high-
priced products which focus on promoting elegance and sophistication among women. It is
placed among competitors like Burberry and Prada, as they share a similar heritage and common
offerings such as classic products. In particular, many of these brands share trench coats as their
iconic or classic product. Brands like MaxMara, Burberry and Prada fall into the same category
as they aim to appeal to the same age-group (20-45) from middle to higher income age group.
Additionally, Burberry, MaxMara and Prada fall into the same category of ready-to-wear luxury
fashion and have a few similarities in terms of their target market and price range. These brands
also seem to share the same classic product, trench coats, especially for females. Max Mara have
positioned themselves as one of the best ready-to-wear brands in terms of producing elegant and
classic coats. The brand started off with producing one of Italy’s finest coats inspired by the
Queen herself. The Max Mara woman is seen like a queen with a Britannic style and an Italian
accent. Max Mara’s core value is to deliver long-lasting and comfortable clothing to the
ambitious woman who faced complicated life issues in the form of work, family, travel, and
social occasions. All their collections are based on their iconic coats which they believe ‘never
go out of style or fashion’. The coats represent a fashion that they believe endures over time.
They position their brand in terms of high-quality clothes being offered at a price which seems
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SWOT Analysis
Strengths Weaknesses
Strong Brand identity: Max Mara’s founder Low social media engagement: Max Mara
Achille Maramotti, utilized his heritage and has a low engagement on social media
history to create a story for the brand. Its platforms such as Instagram, Facebook,
reliance on Italian heritage presents a strong Twitter and Youtube.
competitive advantage for the brand.
E-retail commerce platform: the e-
High quality products: The brand offers commerce platform is available only in UAE
high-quality pret-a-porter pieces that focus on and KSA even though the brand has brick and
promoting elegance and sophistication among mortar stores in Qatar, Bahrain and Kuwait.
women.
Opportunities Threats
Expand to New markets: Generation Z Small independent brands: The rise of these
looks for items that make them feel unique brands pose a threat to Max Mara as the
and set them apart from the rest of the crowd. element of newness and excitement is a key
consideration for consumers when it comes to
Leverage Sustainable Fashion : Consumers shopping.
are sustainably conscious when it comes to
shopping. Max Mara can position itself as Competition: The brand faces tough
sustainable through marketing efforts by competition from other luxury brands in the
focusing on the ethical perceptions of the industry such as Burberry, Prada and Fendi
brand. that have a similar target market.
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Competitor Analysis
The competitors of Max Mara are identified based on their brand positioning in the
industry, their similar approach in creating fashion (I.e. luxury, ready to wear products), their
pricing, and finally their shared target audience. The first identified direct competitor of Max
Mara is Burberry, given that both brands are known for classic pieces such as the trench coat,
and are both focused on emphasizing their country’s heritage through the brand. In addition, the
target audience for both Max Mara and Burberry are similar in nature as both brands target
individuals from the mid to upper income groups that also fall within the same age group
(Yiasoumi, 2018). Although Burberry is targeted for both men and women, their target audience
is dominated by females which means that fierce competition would arise from this brand given
that Max Mara is an all woman brand (Yiasoumi, 2018). When it comes to prices, both brands
have similar prices for their products in the same range. For instance, the Burberry trench coats
prices range from 5,000 to 10,000 dirhams. Similarly, Max mara’s trench coat prices range
anywhere from 3,000 to 17,000 AED. One of Burberry’s previous campaigns was their luxurious
pop up at the popular festival, Sole DXB, where street style and pop culture is brought to life
within Dubai’s design district (Truscott, 2019). The brand has chosen a spot in which the youth
is present, and has catered events such as allocating a DJ, to further attract attention (See
Appendix 1).
Another competitor to Max Mara is the widely recognized fashion brand Prada, who has
created and designed a variety of collections pertaining to the classic trench coat. Emplacing
their focus on the Italian culture and origin from which they come from, they have portrayed
their heritage through the several collections that have expanded far from just trench coats.
Furthermore, Prada’s target audience entails men and women that fall within the age group of 18
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to 34. Given that they have targeted the youth, and in particular Generation Z, for many years,
they pose as a strong competitor to Max Mara, having already attracted the younger consumers.
In addition, Prada also holds a greater advantage of having a much wider and larger audience
since they target both genders, while Max Mara is primarily focused on women. In terms of their
price ranges, Prada and Max Mara acquire a similar price range for their common products. In
comparison to Max Mara, Prada’s trench coats can be purchased at a price range of 4,000 to
12,000 Dirhams. An example of Prada’s recent campaigns is their pop up at the Dubai Mall,
which was named Enchanted (Prada, 2020). The brand has portrayed their sophistication and
elegance through the creation of a uniquely designed pop up store (See Appendix 2).
Fendi, similar to many other luxurious fashion brands, have begun to shift their focus and
expand their reach towards the younger generation. The brand currently targets men and women
of ages 18 to 34, capturing the youth and catering to them. Throughout the years, Fendi has also
portrayed their intense focus on their Italian heritage and have launched numerous campaigns
pertaining to their origins. Being an Italian, luxury ready to wear fashion brand, Fendi has
seemed to manage its way through attracting Generation Z of both genders, and hence, they
serve as one of the major competitors to Max Mara. Aside from their trench coats, Fendi has also
expanded further to other product lines. In comparison with Max Mara, Fendi’s trench coats can
be found to be priced up to 26,000 Dirhams, with a lower range of 10,000 Dirhams. In a recent
attempt to capture the attention of the younger generation and be relevant within the market,
Fendi has announced a collaboration with Kim Kardashian’s Skims concept, widely recognized
with high focus on fashion and quality. Max Mara designs its collection to suit women who
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enjoy the ‘elegant and delicate’ look in their everyday life. Max Mara started off with focusing
on three types of women, one, who were of average size and were looking for sophisticated and
elegant clothing; second, women in plus size who had the desire to follow fashion; and third,
slimmer and younger women by designing youthful clothes which was inspired by hip London.
At present, Max Mara focuses on female customers who are between the ages of 25-60. They
want to target and promote the concept of strong and independent women by focusing on women
entrepreneurs, celebrities and bloggers who are looking for high-quality luxurious fashion and
have a high income to afford these styles. Their primary market consists of women between the
ages of 25-29 and extends to secondary markets such as older women between the ages of 30-35.
The brand speaks to working women by creating smart and high-end style through their tailoring
techniques. It is one of the biggest clothing companies in Italy. Most of Max Mara’s customers
are based in Italy, with the United States following as second. Although, with this season’s
collection we plan on targeting the younger generation Z population which is women between
Communications Objectives:
The first objective we will be setting for our overarching campaign #EmpowerHer is to
increase brand awareness among the younger generation (specifically generation Z) throughout
the span of the spring and summer period (March 2022 – August 2022). As we aim to appeal and
target the younger audience, it is crucial we set out marketing tactics that help us achieve this
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The second objective we aim to achieve with our overarching campaign #EmpowerHer is
increasing positive brand attitudes in relation to how strongly our target audience (generation z)
will think and feel about our brand through our strategically chosen marketing campaign efforts
and tactics. We plan on measuring this increased brand favorability through tracking public
Our third objective that aims to achieve our overarching campaign #EmpowerHer is to
increase brand associations within our prospective young customer base as we want our
consumers to associate the novel spring/summer collection 2022 with the terminologies
“youthful and trendy.” With this objective set-in mind, we aim to attract the younger generation
by shifting their existing associations of Max Mara being merely a “mom” brand.
For our final objective, we aim to increase consumer brand engagement through earned
media and interactions via comments, likes, and shares on social media platforms throughout the
span of the six-month spring/summer campaign. Our overarching campaign will play a role in
this objective as the hashtag #EmpowerHer will be utilized across our strategic choice of social
media platforms. We aim to track brand engagement through likes, shares, and user generated
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Marketing Strategy and Plan
Our overarching theme for the #EmpowerHer campaign aims to attract the attention of
the younger generation by emphasizing that girls can be in control of their lives. A key
characteristic of Generation Z is that they are involved in societal issues and strive to influence
policy to create a positive change in society. Generation Z is known for their interest in breaking
away from societal norms and challenging double standards. Therefore, what better way to
communicate a women driven brand like Max Mara by highlighting strong female independent
youth as an empowerment to those who are young and dream to be the same. Max Mara can
leverage these characteristics and showcase that for a Max Mara woman, empowerment is about
having the freedom to live her life as she sees fit while celebrating the individuality of all ages,
sizes, shapes, and races. This draws back to Maramotti’s vision to cater to all women, regardless
Advertising Strategy
To achieve our objective of increasing brand awareness and brand association among our target
The target audience that we serve is vocal about societal issues and plays an active role in
influencing policy and business practices concerning inclusiveness, diversity, and discrimination.
According to a study conducted by Google (2018), the presence of social media has helped gen z
become more knowledgeable and vocal about social change. With these factors in mind, we have
developed a YouTube campaign to support our key message #EmpowerHer. The story shown
below is inspired by Françoise Sagan, a french author’s life as a 15 year old rebellious teenager
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who failed her exams and was forced to forego her family summer vacation and sit at home to
study. Deprived from her wonderful time at the seaside, her imagination gave birth to Bonjour
Tristesse, one of the best selling novels ("Max Mara Spring Summer 2022 Runway show",
2021).
The story begins with a young girl questioning the apparel that have become emplaced in
her closet, experimenting them together and attempting to create her own version of a unique
look. Instructed to place her focus on her educational responsibilities, which are of least
importance to her, the young girl proceeds to sketch and design several collections that were
inspired by her underlying passion for the fashion industry. Despite her talent, the young girl is
trapped within a reality that prevents her from pursuing her dreams. Deprived from her supplies,
she faces intense helplessness with her life, but at that moment, she is struck with a realization
that the future she seeks involves becoming a fashion designer. The scene then begins with the
doors opening to a scenery filled with a large audience that acknowledges and applauds her
designs. The advertisement then ends with the designer seeing her mother amongst the crowd
From the storyboard above, the door represents her choice to break away from
expectations that were already imposed on her. This story illustrates what empowerment means
for generation Z who break away from cultural norms and achieve new heights. We aim to
utilize emotional appeals to appeal to this segment through this YouTube campaign to generate
brand awareness and change the perception of our brand from a mom-brand to a brand that is
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Public Relations and Influencer Tactics
tactic plans to implement the following two activities. First, we plan to create a PR package box
(see appendix 4) that highlights our campaign #EmpowerHer, where we will be providing
influencers with one of the summer/spring 2022 pieces. We will challenge these influencers to
create a look for their viewers on social media by trying to mix and match the max mara’s iconic
piece in their daily outfits. The idea behind this challenge is to leverage the way consumers and
generation Z dress today, which is known as “smart dressing” or “smart fashion” whereby
consumers mix and match luxurious items with their other fast fashion or ready to wear brands.
The challenge that our chosen influencers will participate in will be called the
challenge by their favorite influencers. Consumers will be asked to upload a picture on their feed
or stories with the hashtag #One_Piece_Mara_Challenge and #EmpowerHer and talk about what
being a woman means to them. Each assigned influencer will be choosing the best consumer
dressed post, and the winner will be invited for a Max Mara fitting by one of their renowned
stylists along with an invitation to either a Max Mara exclusive event or a fashion show. This
tactic will help us achieve our consumer brand engagement objective as we will be able gain user
generated content and interactions across the platforms. The tactic will also achieve brand
awareness as influencers will aid us to be the bridge to our gen Z consumer base. In addition, we
will be able to strengthen and increase brand associations, as our newly targeted audience will
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Generation Z are known to be tech-savvy and use social media to make informed
decisions about a brand. Particularly, when it comes to luxury brands, this generation looks for
items that make them look unique rather than wearing luxury as a badge (McKinsey, 2021).
When it comes to targeting Generation Z, we need to develop a message that is relatable and
likeable rather than pursuing an aggressive marketing technique. As such, influencer marketing
will help us to generate a positive brand attitude among our target audience. Our Influencer
Tactic which integrates with our PR package box intends on developing positive attitudes with
Table 1: Influencer
Ameni Essebi (@ameniesseibi) Ameni Essebi is a 24 year old Middle East's first
curvy model who champions body positivity to her
148K+ followers. By sharing her journey of self
acceptance, she would be a great fit for our campaign.
As she is a gen z, her followers would be within our
target audience.
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(@themariamgeorge) lifestyle influencer in the UAE. She openly shares
about her modelling struggles with her 80K+
followers. She is currently on a mission to
revolutionize the modelling industry by challenging
the industrial standards through her own agency.
Additionally, she posts comedy and dance videos as
well. Collaborating with her would allow Max Mara
to reach a diverse audience in terms of ethnicity and
connect with our target audience.
Sarah Milad (@sarahhmilad) Sarah Milad has over 7.4 million followers on Tik
Tok and 572k+ followers on Instagram. She is well -
known for her satirical lip dub videos and openly
discusses body positivity, empowering women
through their journeys. Our target audience would be
able to relate to her as she is closer to them in terms
of age and has a strong presence in both the social
media platforms.
Pop-up Event:
The pop-event for MaxMara, “Empower her '' (see appendix 5) will be clearly stated to
showcase the association between some of MaxMara’s Spring collection, as well as women
empowerment. The event will prove to be beneficial for the campaign, as it would directly grab
people’s attention and build excitement among our target customers (Gen Z). The pop-event will
also be customized in a way to raise awareness about both the brand and a social cause which is
what attracts Gen Z the most these days, as they have the urge to know every little thing that
happens around them. We believe that hosting a pop-up event in malls in the UAE will prove to
be very useful in promoting our campaign and brand’s image, as the event will take place during
a narrow timeframe which encourages young customers to attend the event or else feel the Fear
of Missing Out or FOMO. We will also be sending out invites for the event to the strategically
chosen influencers in the MENA region. Initially, we plan on hosting the event in two of the
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most popular and renowned malls in the UAE, first, the Fashion Avenue of The Dubai Mall and
second, The Yas Mall in Abu Dhabi. The pop-up event will be an important aspect of the
MaxMara pop-up store, which we plan on introducing during the month of March, as
International Women’s Day falls on the 8th of March, and this clearly emphasizes on the idea of
our campaign to showcase the Spring 2022 collection. The event will take place for an entire
week in both the malls and the pop-up store will open in 5 different GCC countries like Bahrain
(Manama), Oman, Qatar (Mall of Qatar), Kuwait (''The Avenues” Mall) and Saudi Arabia as
well during the same month. In terms of ambience and layout, the pop-up event would be
designed by taking a little bit of help from MaxMara’s original theme, as well as a touch of
women empowerment for the younger generation. The pop-event would have two “Virtual Try-
On'' kiosks (see appendix 6 for visual representation), which would function through an
augmented reality system and would be called “Mara’s Mirror”. Step 1 would consist of
customers standing in front of these kiosks and taking a full-sized picture of themselves. The AR
system would save that picture and move onto the next step, which would allow the customers to
choose their favorite color, size and fit (tight or loose) from the list of options feeded on the
system. These options would be saved to the system by keeping the Summer/Spring 2022
collection in mind. The third step would show them a list of outfits and apparel from MaxMara’s
collection, and they can virtually try it on during the event. Once the customers choose the look
that they love seeing themselves in, they can click on the “Show Me” option on the kiosks which
will show their final look as well as generate a barcode for them to scan using their phone. On
scanning the barcode (see appendix 7), these customers will be directed to the Instagram account
on their phones, where their final look/picture will be accessible to them on their phone for them
to post it as their Instagram story. This idea was generated for the event by keeping in mind Gen
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Z’s fondness, preference, and addiction when it comes to social media. Finally, the pop-up stores
will also contain separate barcodes which would directly connect them to our official website’s
spring collection if they decided to move forward with its purchase. Both the store and the event
will prove to be beneficial in terms of creating both brand and social awareness and recognition
Social Media
In order to elevate the consumer brand engagement objective, we aim to utilize a variety
of social media platforms, widely recognized and favored by the younger generation today.
These social media platforms include Instagram, YouTube, Facebook, and TikTok, and we have
chosen them primarily due to their popularity within modern day consumers. The younger
generation has become digitally involved especially on social media platforms. The Italian brand
Fendi, one of Max Mara’s competitors, has taken the opportunity to utilize TikTok to engage
with its target audience. Hence, it appears to be an essential platform to engage with. To begin
with, one of our main strategies is to allow for the creation of user-generated content through the
use of the platform Instagram. While influencers will receive a PR package that falls in line with
stories, these posts pose as a helping hand to our consumer brand engagement objective. The
user generated content from consumer’s stories initiates the beginning stages of the relationship
between Max Mara and the younger generation. Influencers will also use the Instagram and
TikTok platforms to promote Max Mara’s upcoming pop up event on their feeds and stories,
In addition, Max Mara’s pop-up event will feature a virtual try-on kiosk which will
further increase user-generated content. As consumers virtually try on Max Mara’s collection,
they are given the opportunity to post their final look on their Instagram feed or story, in
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accordance with their preferences. This social media strategy will increase Max Mara’s reach to
the younger generation and allow for the creation of a relationship between the brand and its
consumers. The social media strategies aforementioned, also allow Max Mara to initiate an
organic social media strategy, by sharing the engagements of their consumers on their Instagram
feed and stories, as well as utilize the modern features such as reels and IGTV’s that are widely
popular today. In addition to organic advertising, We also aim to leverage paid advertising on
social media platforms like YouTube, where we will be setting up skip ads on YouTube to
showcase our campaign. Since we plan to initially launch our campaign in the form of a
YouTube video, we can raise awareness by allowing our campaign to appear shortly before
consumers watch other videos. Furthermore, to increase engagement on the platform Facebook,
Detailed Timeline
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In terms of the timeline of the campaign, we would first begin with the advertising of
MaxMara’s as our initial target is to increase brand awareness and association among the
younger generation or Gen Z. We have opted for a youtube advertisement to raise awareness
about the brand as well as our ‘EmpowerHer’ campaign. We plan on displaying the
advertisement on our official ‘MaxMara’ YouTube channel throughout the 6-months of our
campaign to keep our customers constantly engaged. At the same time, we will also be sending
out PR Packages to Influencers from our side, where these packages would include exclusive
pieces from our collection and would be asked to perform challenges related to our brand and
campaign to attract the Gen Z, as in this day and age, young women tend to believe influencers
more than the brand itself. The packages will be sent during the first three months of our
campaign, i.e. March, April and May, to increase brand associations and awareness.
Simultaneously, social media posts will be made too to create customer brand engagement and
will take place throughout the six months of the campaign. Finally, the pop stores will be
launched in six different GCC countries during the month of March, as 8th March is celebrated
as International Women’s Day and this will fit right into our campaign and will help us achieve
objectives like brand awareness and customer brand engagement among our target market.
Advertising ● ● ● ● ● ●
PR & Influencer ● ● ●
package
Social Media ● ● ● ● ● ●
Posts
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Pop-up Store ●
(Dubai)
Pop-up Event ●
(Dubai)
Pop-up Store ●
(Bahrain)
Pop-up Store ●
(Oman)
Pop-up Store ●
(Qatar)
Pop-up Store ●
(Kuwait)
Pop-up Store ●
(Saudi Arabia)
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Appendix
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Appendix 4: Max Mara’s Influencer packages
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Appendix 6: Max Mara’s Virtual Try On
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Appendix 8: QR code to be used in the kiosk at the pop-event to direct customers to their
instagram page
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References
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https://www.buro247.me/fashion/insiders/max-mara-is-founded-on-the-principle-
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https://www.harpersbazaararabia.com/fashion/skims-fendi-collaboration
Max Mara. (n.d.). Overview | Max Mara fashion group. Retrieved from
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Max Mara Spring Summer 2022 Runway show. (2021). Retrieved 7 December 2021,
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https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/
meet-generation-z-shaping-the-future-of-shopping
Prada. (2020). Prada enchanted for the Dubai Mall. Retrieved from
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for-the-dubai-mall.html
https://www.harpersbazaararabia.com/culture/entertainment/burberry-reveals-its-
exclusive-pop-up-space-at-sole-dxb-2019
The amazing history of Max Mara. globalblue. (n.d.). Retrieved December 7, 2021, from
https://www.globalblue.com/destinations/italy/milan/history-of-max-mara/.
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Yiasoumi, N. (2018). How Burberry is Reinventing Itself. Retrieved from
https://www.luxurysociety.com/en/articles/2018/08/how-burberry-reinventing-
itself
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