Financial Discipline
Description
Achieve high level of financial discipline personally to support practice's financials
are well maintained
KPI:
1.Chargeability:
a. Effective (3): AM - 70%, Con - 75% , Others - 80%
b. HEP (2): +5% (eg SC 80%)
2. Proactively informs Resource Manager & Performance Manager if unassigned on
projects
3. <5 time sheet defaults (considers one of exceptional circumstances)
4. Submits expense report timely and each report is in adherence to firm's policy, 0
exceptional approvals
Solution and Delivery
Description
Develop innovative solutions and deliver efficiently which will create an impression business and its markets across the globe before starting the
and standing in the market place with highly satisfied and referenceable clients
KPI:
1. Understands the client business (key issues of the client and industry, the markets needs.
they operate in)
2. Demonstrates solution expertise, commands respect from team members and
client team
3. Takes active interest and participates in new/edge solution development
4. Timely escalation of challenges and potential time over-run to supervisors
5. Takes responsibility and accountability of own work and performance,
improvements
6. Completes own work to the required quality standard and delivers on time
7. Able to handle pressure for meeting deadlines
8. Works collaboratively with team members
9. Proposes solutions that solve the core problem or issue
10. Produces clear, concise and structured written communication
1. I will ensure my chargeability as prescribed.
2. I will inform the resource manager well in advance when my
current engagement is about to get over and actively seek
chargeable work. Informing performance manager & resource
manager when not plotted on Projects. Interacting with various
managers for participation in projects where technical support
would be required.
3. I will ensure to fill my timesheets on weekly basis.
4. I will ensure that the expense reports are submitted on
timely basis and adhering to the firm’s policy.
1. I will ensure that I develop understanding of the client’s
engagement. I will also ensure that I demonstrate a good
understanding of KPMG’s services and standard to the client
whenever required while understanding and meeting client’s
2. Getting involved in different phases of the project and
overall Program Management. I would strive to bring value to
client relationship by offering better solution to the client based
on the understanding of their requirements and business goals.
3. Attending to Seminars and trainings to get well versed with
the updated technologies and solutions. Ensuring quality
delivery with the regular feedback of the Managers and strive
for continual improvements.
4. Will keep my supervisors informed regarding any challenges
11. Maintains a professional stance when challenged by clients and Managers
12. Adapts approach and shows flexibility when priorities change unexpectedly
13. Punctual to work and meetings
14. Consistently delivers on stretched targets, is enthusiastic to take up stretched
target without negotiation
15. Plans any leave and request well in advance to ensure there are contingent
arrangements established
16. Responds to emails, phone calls on time, without follow ups
17. Works toward receiving exceptional feedback from client
and potential time over-runs through regular emails, reports,
etc.
5. I would be responsible for my own work and performance
and will strive for continual improvement.
6. I would strive to bring value to client relationship by
offering better solution to the client based on the understanding
of their requirements and business goals. By delivering quality
work in time, and handling multiple projects based on the
priorities at any time. By keeping up to date with firm's risk
management policies and executing the same. Incorporating
regular feedback provided by Project/ Performance Manager.
7. I would prioritize the work assigned to meet the deadlines.
8. I would ensure to contribute to team work and achieve goals
collectively.
9. I would strive for gaining knowledge and clarity of the
issues at hand and accordingly provide solutions to solve the
problems.
10. I would strive to bring clarity, be concise and structured in
written communications.
11. I would maintain a professional conduct at all times.
12. I would demonstrate flexibility while adapting approach
towards changing priorities in project work.
13. I would ensure to be punctual at work and meetings.
14. I would be enthusiastic in taking up stretched targets and
deliver with optimum solutions.
 15. I would strive to plan my leaves well in advance so that the
senior management would be able to plan for contingent
arrangements accordingly

16. I would strive to respond to emails, phone calls in work

environment on timely basis without any follow-ups.

17. I would strive towards client satisfaction and positive

feedback from the client for the work and services provided to
the client.
Risk Management
Description 1. I will always try to comply with KPMG’s Risk Management
Always work in a compliant environment to mitigate risk exposure to the practice Policies. I will ensure that I complete all relevant and
and the firm mandatory trainings on time.

KPI: 2. I will actively participate in the QPR activities during

1. Completes Risk Management compliance, trainings on time without follow ups business development and engagement execution.
2. Actively participates in QPR activities during business development and
engagement execution
Learning & Development
Description 1. I will always strive to comply with the CPE (40 hours)
Work towards self and development of team members to meet respective career requirements
aspirations
2. I will attend all nominated trainings and also self-sign up for
KPI: relevant training programs available on Wisdom Web and also
1. Compliance with CPE (40 hours) requirements externally.
2. Attends nominated/self-signed up training programs
Practice Support
Description 1. I will adhere to the KPMG prescribed Dress Code and
Provide proactive and strong support to the cause of the practice across initiatives, to Grooming policy.
build better practice for tomorrow
2. I will create the credentials pack as per the prescribed format
KPI: of the work/initiatives undertaken by me and document all the
1. Always adheres to KPMG prescribed dress code and grooming learnings. The same would be submitted to the Performance
2. Prepares credential pack for work undertaken, documents learnings for Manager and Project Manager for further uploading to the
engagement and submits to Performance Manager and Project Manager, both to be shared folder.
uploaded in shared folder
3. Prepares own CV in KPMG format, with high quality photo as per KPMG 3. I will prepare my CV in KPMG format as per KPMG
branding guidelines. Regularly updates CV and uploads in shared folder formats given from time to time.
4. Participates enthusiastically in practice initiatives without follow ups and
reminders 4. I will participate in all relevant practice initiatives without
any follow-ups and reminders
People
Description 1. I will strive for 100% timely completion of performance
Play the role of a role model for the team as well as help drive the larger people management reviews.
agenda defined for the Firm and practice
2. I will ensure timely completion of engagement job review
KPI: forms with feedback.
1. 100% timely completion of performance management reviews
2. Ensure engagement job review forms with timely feedback completed on a timely 3. I will strive to maintain CPE Compliance as per firm’s norm
basis
3. Maintain CPE Compliance as per firm's norms 4. I will try and participate in knowledge sharing sessions as
4. Participate and enhance one's knowledge in the knowledge sharing sessions organised by KPMG from time-to-time.
Think about what you will do to support the firm and your business area to achieve our strategy. Please outline your critical business goals
below (normally up to 6 including cascaded goals) and include measures of success, e.g. relevant Key Performance Indicators. When
considering how you will achieve your goals you should cover specific supporting activities. These could include behaviours, technical skills
and market knowledge. Click here for more guidance:
https://portal.ema.kworld.kpmg.com/globalpeople/GBCandPD/Pages/businessgoal.aspx
1. Understand the e-Governance Domain for Opportunity and Project Delivery 1. Getting involved in different phases of the project and
overall Program Management. Attending to Seminars and
2. Build positive client relationships by being able to demonstrate to the client / trainings to get well versed with the updated technologies and
engagement team an understanding of the client’s requirements and business. solutions. Ensuring quality delivery with the regular feedback
of the Managers and strive for continual improvements.
3. I will actively involve myself in identifying business opportunities relevant to the
practice. 2. I will ensure that I develop understanding of the client’s
business and its markets across the globe before starting the
4. Achieve a chargeable utilization of at least 80%of available time. engagement. I will also ensure that I demonstrate a good
understanding of KPMG’s services and standard to the client
5. I will strive to be an excellent professional and have integrity in all my dealings whenever required while understanding and meeting client’s
with colleagues and clients. needs. I would strive to bring value to client relationship by
offering better solution to the client based on the understanding
6. I will ensure timely completion and quality in my work along with maintaining of their requirements and business goals.
integrity in my dealings with colleagues and clients and professional independence
and expertise for all my engagements.
7. Maintain and develop broader internal networks so that I am able to articulate in
detail to (other parties) all service offerings of our own department / market
3. I will actively involve myself in identifying business
opportunities relevant to the practice. I would actively
participate in the business development activities by
participating in the bid process.

4. I will inform the resource manager well in advance when my

current engagement is about to get over and actively seek
chargeable work. Informing performance manager & resource
manager when not plotted on Projects. Interacting with various
managers for participation in projects where technical support
would be required.

5. I will understand the KPMG’s risk management procedures

and ensure that the same is complied with for all the
engagements.

6. I will seek feedback from my engagement manager and

subordinates and ensure clarity in my communication to
colleagues and clients. I will also ensure that i finish my
engagements within the stipulated time and fill in my
timesheets to avoid any defaults.

7. I will act with integrity and demonstrate ethical behavior in

line with KPMG values. I will make a positive effort to look
beyond the immediate business issue to identify solutions. I
would strive to extend my help to other teams/projects
wherever possible.
What are your career and/or personal development aspirations? Consider lateral moves, promotions, and development opportunities within
your current role in both the short term and the long term.
Career and/or development aspirations:
1. Strive for continual improvement

2. Deliver Quality.

3. I will develop sector specific knowledge.

4. I will complete at least 1 new certification for this current year
We expect everyone in the firm to commit to achieving up to 3 development goals each year. Development goals should address both current
development needs based on your role and business goals, as well as those behaviours that will be useful for future career progression. Please
also consider any continuous professional development/education requirements from your professional institute when determining your
development goals. Please record your goals below.
1. Strive for continual improvement 1. By working harder during times of critical deadlines, and
maintaining a high level of quality. Broadening my experience
2. Deliver Quality. and capability by continual self-development and learning
opportunities by obtaining regular feedback from Project/
3. I will develop sector specific knowledge. Performance Manager. Actively Mentor other team members
and provide positive feedback to them especially in case of
4. I will complete at least 1 new certification for this current year new resources in the practice. Providing objective feedback to
Managers on other team members working with me on
project(s)

2. I would strive to bring value to client relationship by

offering better solution to the client based on the understanding
of their requirements and business goals. By delivering quality
work in time, and handling multiple projects based on the
priorities at any time. By keeping up to date with firm's risk
management policies and executing the same. Incorporating
regular feedback provided by Project/ Performance Manager.

3. I will groom myself in a way that I gain expertise and

knowledge in at least one sector relevant to the practice.

4. I am focusing towards certification relevant to our practise

to be completed in this financial year putting extra efforts apart
from the working hours